Every review we hold for the Colwyn Bay office, from every platform, shown as written. First names only.
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5/5
GoogleI would highly recommend Jamie for all your rental needs. He made the process of renting my property out very straightforward. He was informative throughout and was very good at keeping in touch through the process.
I feel like Iβm in very good hands and know he will keep me updated with everything.
Ask for Jamie!
Jodee Β· 13 March 2026
Agent replied Β· 13 April 2026
Thank you for the glowing review! Jamie is dedicated to providing exceptional service and making the rental process as seamless as possible. We are fortunate to have him on our team. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleIβve had a great experience renting through Beresford Adams in Colwyn Bay. From the initial viewing to getting the keys, the process was seamless. My thanks to Jamie, Ceri, Coreen, and everyone working behind the scenes. A special shoutout to Jamie, who was incredibly friendly and supportive throughout the entire process.
ANJU Β· 13 March 2026
Agent replied Β· 13 April 2026
Thank you for the amazing review! We are thrilled to hear about your seamless rental experience with Beresford Adams in Colwyn Bay. Our team at Jamie, Ceri, Coreen, and everyone working behind the scenes work hard to provide excellent customer service. A special thank you to Jamie for going above and beyond to make your experience even better. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI had an excellent experience with beresford adams and jamie was a super star. I needed to move house in a short notice and arranged a viewing with jamie on a wednesday and i had the flat keys by monday -a very fast and swift process. Jamie explained everything, was very responsive and pro-active with the paperwork and communicated and available by phone and email which is what you want when you are going through the stress of moving house. I could not ask for a better service . Thank you Jamie and beresford adam
Ajmal Β· 2 November 2024
Agent replied Β· 9 November 2024
Thank you for taking the time to leave us your 5* review Ajmal! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI must say that my recent experience of selling a property through Beresford Adams Colwyn Bay was excellent. Zoe suggested a selling strategy that worked brilliantly based on heavily marketing the property and arranging all viewings in a short period to generate as much interest as possible and create a competitive environment which resulted in some great offers above the asking price.
Carys (McElroy) and Katherine were also great in doing the viewings for me and handling all other matters. In particular they and Zoe were great in chasing the potential purchasers and their lawyers and keeping me informed.
The arrangement that they have with the solicitors MacKenzie Jones also worked really well and Hannah Oakes there was particularly speedy and efficient.
All in all a great and very professional service which delivered on the service and strategy put to me by Zoe at the outset. I would thoroughly recommend them.
Jason Β· 3 August 2024
Agent replied Β· 24 August 2024
Thank you Jason for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleI received amazing service from Jamie, the Assistant Branch Manager. I was new to renting, so I really didn't know much about how things worked, but Jamie was very helpful and informative. He helped me every step of the way, making me feel at ease. And I genuinely felt he was happy for me when it was all completed, which is lovely. I would highly recommend this branch to anyone. Thanks again Jamie π
Sarah Β· 2 November 2024
Agent replied Β· 9 November 2024
Itβs really lovely to read another 5* review and recommendation Sarah. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
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5/5
GoogleI recently had the pleasure of meeting with Jamie Moorhouse while searching for my new home, and I can't recommend him highly enough. From our first meeting to the final closing, Jamie was the epitome of professionalism and dedication. This was my partner's and my first time moving out into our own place, Jamie made the entire process smooth and stress-free. He was always available to answer questions, provide insights, and guide me through every step with patience and expertise. What truly sets Jamie apart is his genuine care for his clients. He made us feel like we were his top priority, and his passion for helping people find their dream homes is evident in every interaction. Thanks to Jamie, we are now settling into a home that we absolutely love. Five stars all the way!
Heather Β· 25 July 2024
Agent replied Β· 24 August 2024
Many thanks for the great recommendation, 5* review and your kind words Heather. Best wishes, Lucy, Customer Relations.
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5/5
GoogleJamie Moorhouse Lettings Negotiator - Amazing! Absolute 5 star service from the beginning. Jamie's enthusiasm, great communication, expert knowledge, lovely personality along with all his hard work and dedication in finding us excellent tenants, has made the whole process a pleasure and so easy. All the staff we have spoken to are all helpful, polite and genuinely engaging. Totally and highly recommend you get on board with Beresford Adams. We are so happy we did.
BIG Thank you to Jamie - a remarkable and perfect super star!
SA Β· 26 May 2024
Agent replied Β· 24 August 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleIβve rented my properties with Beresford Adams for many years and I canβt fault the management service. Professional, conscientious and friendly service. Thank you Coreen & team!!
Danny Β· 13 February 2026
Agent replied Β· 30 July 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAfter struggling against many barriers with other lettings agents due to the unique nature of my self-employment, I'd begun to lose hope of ever renting a property.
This all changed this month thanks to Jamie at Beresford Adams who has been a genuine and sincere help in my journey to find a place to rent and indeed today got me an application with a landlord!
It's not just finding a place, the level of help I've been provided by Jamie and everyone else at Beresford Adams is unparalleled and it's genuinely reinstated some of my faith in humanity. I would HIGHLY recommend, especially if you're self-employed!
Karn Β· 13 February 2024
Agent replied Β· 9 November 2024
Thank you for your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAfter struggling against many barriers with other lettings agents due to the unique nature of my self-employment, I'd begun to lose hope of ever renting a property.
This all changed this month thanks to Jamie at Beresford Adams who has been a genuine and sincere help in my journey to find a place to rent and indeed today got me an application with a landlord!
It's not just finding a place, the level of help I've been provided by Jamie and everyone else at Beresford Adams is unparalleled and it's genuinely reinstated some of my faith in humanity. I would HIGHLY recommend, especially if you're self-employed!
Karn Β· 25 January 2024
Agent replied Β· 25 March 2024
Thank you for your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI have sold 2 houses with Beresford Adamβs with the latest being in August 2023. I also bought a property via them in August 2023.
I can 100% recommend Zoe, Carys and the team in Colwyn Bay. They helped me throughout the sale and the purchase of my new home even when I felt things werenβt moving they were on the case before I had to say anything. We all know sell and buying houses can be stressful but they certainly took the stress away especially as I had other stresses in my life at that time too!
Nia Β· 26 November 2023
Agent replied Β· 25 March 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMyself and my partner have recently started renting a property and we couldn't have done it without all the help and support from the team at Beresford Adams. We viewed the property and had many lovely conversations with Annabelle who came across as a kind hearted and wonderful human. She also made us feel more relaxed and excited about a situation that was also quite stressful. Jamie was also a star with all his hard work in getting us this property and we couldn't be more grateful to any of them. They were always available via phone or email if we needed anything and we know this will continue. Thank you so much!
Freyja Β· 8 October 2023
Agent replied Β· 29 October 2023
Thank you for taking the time to leave us your review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe have a lovely experience with Beresford Adams. Letting Negotiator Jamie Moorhouse was very kind ,very accommodating, knowledgeable and very helpful. Jamie helping us what are the things we needed to do, explaining about the details of the requirements for letting. He keep in touch whenever something needed . Other staff in the office also very kind and helpful when Jamie was not around. Thumbs up to all the staff of Beresford Adams.
Wilma Β· 25 January 2024
Agent replied Β· 25 March 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleZoe and her team provided an excellent service for the sale of our apartment in North Wales. They were unfailingly helpful, and friendly, and always kept us up to date on progress. We felt we had a really professional team working for us. I was also pleased that they used one of my photos of the view from the balcony of the property.
David Β· 25 July 2024
Agent replied Β· 24 August 2024
Many thanks for the fantastic comments and 5* review David. Kind regards, Lucy, Customer Relations.
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4/5
GoogleI have just moved into a lovely rented flat in Rhos On Sea. I was very pleased with the service I received from Jamie at Beresford Adams. It was a protracted process but this was down to the landlord making their mind up. Jamie kept me up-to-date with what was going on without me having to chase. He was always frank and honest, and there was a successful outcome. So, all good in the end.
Keith Β· 29 September 2023
Agent replied Β· 29 October 2023
Many thanks for the great review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleCarys and team did a brilliant job selling my Mum's house. They were professional, knowledgeable and very supportive throughout.
Victoria Β· 19 December 2025
Agent replied Β· 16 January 2026
We are thrilled to hear that you had a positive experience working with us to sell your Mum's house. Our team strives to provide excellent service every step of the way. Thank you for choosing us and leaving such a kind review! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleMe and my family have been looking for a house for a 2 months and thanks to Beresford Adamβs we found our first family home. Everyone we spoke with was so kind and helpful with everything, we couldnβt be happier. Would like to personally thank Jamie for taking the time to help with all our enquiries regarding our new home and huge thank you to everyone else we spoke with
Lucy Β· 25 January 2024
Agent replied Β· 25 March 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Lucy! Kind regards, Lucy, Customer Relations.
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5/5
GoogleBeresford Adams have been great in the sale of my property. Carys was on hand to answer any of my questions and was always back and forth between myself and the buyer to keep the sale moving forward. Would highly recommend and definitely use again if needed.
Jordan Β· 11 December 2024
Agent replied Β· 8 January 2025
Itβs really lovely to read another 5* review and recommendation Jordan. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
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5/5
GoogleI can't fault Chris. From the outset Chris went above and beyond to ensure a smooth transition from a flexible to a more secure fixed-rate mortgage. As well as paying off an equity loan, the new mortgage will save money and provide much needed peace of mind during the present economic climate. Chris was very sympathetic towards my current situation and was able to secure a new mortgage that suits my needs perfectly. There is no doubt that I will consult Chris again when my mortgage needs reviewing.
Shan Β· 2 December 2022
Agent replied Β· 30 July 2023
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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5/5
GoogleA big thankyou to the Colwyn Bay team of Beresford Adams with special thanks to Zoe, Carys and Catherine for their determination, support and perseverance in selling our property , a few months ago. They were always helpful, positive and patient throughout the stressful process of selling a property. I would certainly their service and this branch of Beresford Adams.
Diane Β· 26 April 2024
Agent replied Β· 24 August 2024
Many thanks Diane Wilson for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleFantastic, very helpful and informative! Helped me with every step of the way! Thanks Carys and Zoe for all your support and helping me to not to get too anxious in all of the selling of my house! Pastures new for my 3 kids and I now, making new memories and adventures!! Many thanks π β¦
Lucy Β· 25 June 2024
Agent replied Β· 24 August 2024
Thank you for taking the time to leave us this tremendous 5* review Lucy. Kind regards, Lucy, Customer Relations.
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5/5
GoogleRented my flat this week through Jamie and llango. They are fantastic team and made whole process to complete smoothly despite some hiccups. Jamie especially helped us out of the way to overcome some safety and repair issues in the flat. Hats off! to the letting team.
Dr Khalid Siddiqui
Khalid Β· 13 March 2026
Agent replied Β· 13 April 2026
Thank you so much for choosing to work with Jamie and Llango for your rental process! It's our team's goal to make everything run as smoothly as possible and we're so glad we were able to help with any hiccups that came up. We appreciate your kind words and will be sure to pass them along to Jamie and the team. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleBig thanks to Jamie and the lettings team at Llandudno and Colywn Bay offices for their excellent services in the renting of my property. Jamie was always courteous, efficient, friendly, diligent and professional and took care to ensure a good fit between my property and the right tenants. The team were all very helpful and responsive too.
Neil Β· 11 March 2024
Agent replied Β· 25 March 2024
Thanks Neil Brocklehurst for the excellent 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI have recently used Beresford Adams to let my rental property.
I dealt with Jamie whoβs service was faultless, he ran through the marketing and subsequently found me a tenant.
He moved them in efficiently and I am very pleased with the service he provided.
I wouldnβt hesitate to recommend Jamie to help anyone who is looking to rent their property.
Particularly, with my experience of other agents in the area.
Jade Β· 2 November 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.