Trusted Agent profile · Colwyn Bay, Conwy
Verified
★★★★★
126 reviews across 1 platform
13 Penrhyn Road, Colwyn Bay, Conwy, LL29 8LG
Part of Beresford Adams, see every office.
Beresford Adams's office in Colwyn Bay, Conwy, at 13 Penrhyn Road, is rated 4.8 out of 5 across 126 reviews on 1 platform, including 126 Google reviews rated 4.8.
Every review we hold for the Colwyn Bay office, from every platform, shown as written. First names only.
5/5
GoogleJamie was very supportive throughout the process and kept in touch with us every step of the way. We always felt like we were fully informed and any issues were always addressed efficiently!
Thank you for your glowing 5* review and thank you for your kind words. Kind regards, Lucy, Customer Relations.
5/5
GoogleBoth Annabelle and Jamie were lovely and professional throughout the process. They helped us overcome some hurdles and now we are happily in our new flat. Thank you both!
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleCarys and the team were excellent in the purchase of my house. Kept me posted all the way through and were friendly and professional all the way through. A joy to deal with and would recommend. Thanks everyone.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe whole process was smooth and pleasant cant thank the staff enough for all their help and advice. fully recommended
Thank you for your kind words! We are thrilled to hear that you had a smooth and pleasant experience with us. Our team is dedicated to providing exceptional service and we are always here to help. Thank you for recommending us! Best Wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleZoe and the team went above and beyond to help push through my house purchase saga. Excellent communication all through the process. Highly recommended!
Many thanks for your outstanding 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery polite Very helpful Highly recommend
"Our team is thrilled to hear that you had a positive experience with our service! We strive to provide friendly and helpful assistance to all of our customers. Thank you for your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleCouldn’t recommend Beresford Adams enough. Coreen, llinca & Tracy were all so helpful. Thank you all for being so patient with us & thank you for the welcoming presents. Amazing team indeed.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI could not recommend Jamie and the team at Beresford’s Adam’s highly enough. Efficient professional and delivering a fabulous service.
Thank you for taking the time to leave us your 5* review and recommendation Luke Regan! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleJamie at Beresford Adams is very easy to deal with. Friendly, courteous and gets the job done! Many thanks Jamie
sian, thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleCouldn’t recommend Beresford Adams enough. Coreen, llinca & Tracy were all so helpful. Thank you all for being so patient with us & thank you for the welcoming presents. Amazing team indeed.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleAgent called Jamie was extremely patient and nice. He was very helpful as he provided me with all the knowledge necessary to become a first time landlord.
It has been wonderful to read about your experience with our local team and thank you for your 5 Stars!, Kind regards, Scott @ Customer Care
5/5
GoogleReally pleased with the service from all of the Colwyn Bat team- friendly, helpful, and knowledgeable
Thank you for the kind words! We are thrilled to hear that you had a fantastic experience with our team. We strive to provide exceptional service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRecently settled on a property for rent. The Agent Jamie was very patient and kind during the process. Everything was handled well and quickly.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleOur rental application took less than 48 hours to process. Jamie (Colwyn Bay Office) was really helpful and friendly.
We're so glad to hear you had a smooth rental application process and that Jamie provided great service. It's our goal to make things as efficient and friendly as possible for our customers! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI'm in the process of letting my property. Jamie has been a great help in all aspects of the process, fantastic advice guidence.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleMargaret Chilton-Jones We, my late husband and I, bought our house in Rhos on Sea in 2009 and had excellent Service then from Beresford Adams.. When my late husband died in 2016 I continued to live there happily until my body was disintegrating after nursing him I had to move into Sheltered Care Home in 2023. I'm telling you this as very relevant to the wonderful and exceptional care, help and concern given to me by Zoe and Carys throughout the whole selling period, as I needed extra help as not able to be there for long periods in an empty house with only my walker chair and unable to take readings, stretch up or lift or sit alone for hours alone. They're incredible help was life-saving as none of my large family live anyway near. Thank you with all my heart to Zoe & Carys. You have been exceptional.
5/5
Googlewhile moving from our old property to a new one jamie helped us with everything and went above and beyond for us to make sure we had everything we needed. really appreciate the massive help, thanks again. would 100% recommend if looking to move into a property brilliant costumer service.
Thank you for your 5* review and recommendation Crim. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleVery highly recommended. I began my tenancy at my first rental property with the help of Jamie Moorhouse and the service has been exceptional from start to finish, always kept informed, very supportive and informative and always a friendly happy face when going into the branch. Absolutely fantastic service, very grateful 😊 …
Thank you Chole for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleRenting my 2nd property through Colwyn Bay Beresford Adams has been easy and stress free. Staff have been kind and accommodating in person and on the phone/email. Jamie Moorhouse has handled my move amazingly and I appreciate how efficiently he has handled everything for me. If I need to rent again I know which estate agents to use.
Thank you Kaya for such kind comments and your 5* review! - Best wishes, Scott @ Customer Care
4/5
GoogleGreat experience from start to finish would highly recommend them
"Thank you so much for the kind words! We take pride in providing exceptional service and we're thrilled to hear you had a great experience with us. Thank you for recommending us, we appreciate your support! Best Wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleSuper smooth renting application process, Jamie was a huge help. Definitely recommend 👍🏻 …
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe recently purchased a property in Colwyn Bay through Beresford Adams and found the staff excellent and more than helpful in particular Carys, Katherine and Zoe..many thanks
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBeresford Adams letting team was very helpful with both myself and mum when we were trying to find and rent a flat for mum. Jamie, who guided us through every step of the process, ensured that mum was able to move into the flat of choice with a very quick turnaround leaving mum very happy and now settled into her new home.
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
1/5
GoogleNightmare agents. Constantly chased to get repairs done and too many staff not updating info. Dealing with local branches and countrywide wasn't easy as they didn't communicate and it was a case of left not knowing what right was doing . Took over a month to receive our deposit back too. Our complaint fell on deaf ears. Wouldn't want to deal with them again
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Beresford Adams's Colwyn Bay office has 126 reviews across 1 platform: 126 on Google.
Beresford Adams Colwyn Bay is rated 4.8 out of 5 across all 126 reviews, and 4.8 out of 5 on Google from 126 reviews.
Beresford Adams Colwyn Bay, 13 Penrhyn Road, Colwyn Bay, Conwy, LL29 8LG.
