Every review we hold for the Colwyn Bay office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleVery helpful and kept us up to date while buying our new house. Explained everything thoroughly. A very big thank you to Beresford Adams for helping us.
Mia · 11 March 2024
Agent replied · 25 March 2024
It’s really lovely to read another review Mia Evans. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent customer service from start to finish! Kept updated by phone and email all the way through the buying process, by far the best estate agents we have worked with and wouldn't hesitate to recommend them and use them again in the future
Lee · 2 December 2022
Agent replied · 30 July 2023
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad Jamie take care of setting up and maintaining my rental property. Was great start to finish keeping me informed at all times. Highly recommended.
Peter · 4 March 2024
Agent replied · 25 March 2024
Thank you for your excellent recommendation and 5* review Peter Thompson. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI dealt primarily with Jamie, who was very friendly, knowledgeable, and extremely efficient. Would recommend.
Aj · 25 July 2024
Agent replied · 24 August 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleWe found the entire process of selling our property very easy thanks to the efficient and friendly team in the Colwyn Bay office. We were kept informed of any updates throughout and any questions we had were promptly answered.
Annie · 2 December 2022
Agent replied · 30 July 2023
Many thanks for your outstanding review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI sold my house through Beresford Adams this summer and they did a fantastic job. Nothing was too much trouble and they did everything they can to move things along as swiftly as possible. 5* all round!
Chris · 2 December 2022
Agent replied · 30 July 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional, pleasant and positive. Always felt assured of a successful conclusion. Thankyou to all the staff.
Malcolm · 26 April 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us your 5* review Malcolm Slade! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat communication throughout and helped us find some nice tenants. Would recommend and use again
Anthony · 26 April 2024
Agent replied · 24 August 2024
anthony leece thank you for your amazing recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Llandudno helped with the check out and the move for new tenants seamlessly and efficiently!
Rebecca · 30 May 2025
★★★★★ 5/5
GoogleAll the team in Beresford Adams Colwyn Bay, Zoe, Kat, Theresa, Iwan and Chris have been simply superb from start to finish.
Mark · 29 September 2023
Agent replied · 29 October 2023
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleGreat customer service and hardworking agents!
George · 25 July 2024
Agent replied · 24 August 2024
Thank you for your 5* review George. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust sold and bought through Beresford Adams really happy with the end result and the tireless work the team put in to get it all over the line, great team
Daniel · 2 December 2022
Agent replied · 30 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThankyou very much to hailey from beresford Adam's colwyn bay shes been the worlds best help and we couldnt of asked for more. She helped me and my family with everything we asked her for help with and more. Highly reccomend her to anyone.
John · 25 March 2020
Agent replied
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleHelpful and brilliant service recieved from Jamie. Great team and great support
RASEDA · 15 October 2023
Agent replied · 29 October 2023
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery helpful staff . efficient and professional. Stress free rental. Great service thank you very much
Hayley · 1 April 2023
Agent replied · 30 July 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleGood communication from Jamie, kept in touch throughout the process, thanks
Claire · 28 July 2023
Agent replied · 30 July 2023
Thank you for your glowing review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOverall, our experience with this agency was very positive and would recommend letting through them. The team was responsive to our queries despite lockdown and answered any questions we had.PositiveResponsiveness, Professionalism
Haris · 25 August 2020
Agent replied
Thank you for taking the time to leave your 5* review and brilliant comments. I will of course make sure your kind works are passed on to the local team. Stay safe! -Scott @ Customer Relations
★★★★★ 5/5
GoogleGood estate agents looked after us well
Corrine · 3 October 2022
Agent replied · 30 July 2023
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleHad no response to anything we ring about. Unfortunately waste of timr!!!!!
Ade · 15 March 2021
Agent replied
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Terry · 13 February 2026
Agent replied · 13 April 2026
Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.
★★★★★ 5/5
GoogleRating only, no written review.
Ffion · 2 December 2024
Agent replied · 9 December 2024
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again.
Lucy,
Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Sian · 16 November 2024
Agent replied · 23 November 2024
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again.
Lucy,
Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Naomi · 24 February 2024
Agent replied · 25 March 2024
Naomi, thank you for your 5* review.
★★★★★ 5/5
GoogleRating only, no written review.
Ali · 26 December 2023
Agent replied · 25 March 2024
Thank you Ali!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.