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Complaint against Chris Hassett
Me and my wife hired Chris to help us in buying a house. Being a close friend with Kris Dikes from Chester branch, he assured me over the phone that the vendor will negotiate if any repairs needs doing. But the email from Kris to us came that there is no room for negotiations, even further checks will be done for costs estimates. He lied to me in this respect and although he assure he will call me to discuss about this, he didn't. Very disappointed by how he handled with our case. Shame
Agent replied · 20 October 2017
Thank you for taking the time to leave us your feedback. I was disappointed to read that you were not happy with your experience with our agents and as such would like to advise you to contact us privately via review@countrywide.co.uk to discuss any concerns you may wish to raise.