Beresford Adams reviews

★★★★★ 5/5

Google

As first-time buyers moving into our very first home, we couldn’t have asked for a better experience. Bethan was incredible throughout the whole process! always chasing things up and making sure everything went as smoothly as possible. She kept us reassured at every step and made what could have been a stressful time so much easier. We’re so grateful for all her effort and support, and we’d highly recommend her to anyone looking to move

Olivia · 13 October 2025

★★★★★ 5/5

Google

Cherry-Lee and Sian in sales have been very helpful every step of the way. We had a surge of viewings when the property was first listed on Rightmove. I’d get a text every time a viewing was arranged. My text messages were very busy! If I was in town I’d call into the office and they’d recognise me and knew the latest update on the property and advised me of any queries I may have had. The whole process of selling a property was made easier because of their excellent communication skills not just with me, but with the buyer and the solicitors. They are happy and positive. Nothing is too much trouble. Thank you 🤩

Ceri · 23 May 2026

★★★★★ 5/5

Google

Bought my first home used these for my mortgage advisors and honestly made the whole thing stress free for me, they was patient with me aswell as I was speaking to one of there workers for 6 years and he was so nice explained everything to me really well his name is Owen Eastwood I would recommend this place to anyone planning to buy a house and would give it a 10 star if I could because he made this journey so easy for me

Tyler · 13 February 2026

★★★★★ 1/5

Google

Awful "property managers" - do not use I rented a flat managed by Beresford Adams. The flat had multiple issues, e.g. doors not fitting correctly (so I was unable to use one of the rooms for a month) and mould covering the bathroom (needed cleaning with bleach every other week). This is a serious environmental hazard. When I called property management to address this, the only response was that they would call the landlord to see what he said. When the landlord refused to contribute toward repairs, they said there was nothing they could do. They did not manage the property - they were just a layer of beaurocracy to stop me contacting the landlord directly. When I first rented the flat there was a faulty lock, causing me to get locked out on Christmas day, and had to spend £240 to remove the faulty lock. The landlord refused to reimburse me and demanded a "full locksmith report", which is not something that exists. The landlord also wanted to deduce my deposit, falsely claiming I had not paid enough rent, and demanded a blue tack removal fee (to remove some blue tack from Christmas decorations). While this is obviously rediculous, Beresford Adams never informed the landlord that his demands were unreasonable. Every call ended with "I'll see what the landlord says". When I wanted to leave the contract, Beresford Adams said I could not end the contract and incorrectly informed me that I needed permission from my roommate?! I had to send Beresford Adams the relevant sections of the Renting Homes Wales Act 2016. Every one of their emails also has a long disclaimer which is summarised as "it is illegal for you to share any of your emails with us", based on generic GDPR legislation. This may dissuade people from getting legal advice about housing. I have moved out about 2 months ago and have only now received my deposit. I my opinion, the only positive about Beresford Adams is that renting from them will give you many opportunities to learn about housing law.

Kieran · 13 August 2025

★★★★★ 5/5

Google

Highly recommend Beresford Adams. They handled the sale of my late grandfathers house with care and compassion. We live over 2 hours away and they made the process stress free and helped with anything we needed in a timely manner. Couldn’t thank them enough. Bethan in the Mold Branch handled our sale and was absolutely brilliant. She always had time for me on the phone to resolve any queries quicker.

Georgie · 13 November 2025

★★★★★ 1/5

Google

Shocking service from these put house up for sale last year ended up taking it bk off the market doing viewings for people that couldn't actually buy or wasn't in a position to buy And also doing alot of them myself. Instead of these doing what there payed to do the signage guy broke not one but two off my concrete posts these was informed nothing was done to replace or repair can never speak to who you ask for just terrible service in general Used there mortgage advisor on my first property purchase biggest mistake I ever made basically seen me coming three years on a shit deal AVOID THESE AT ALL COSTS

Thomas · 29 April 2025

★★★★★ 5/5

Google

Beresford Adams have been most efficient in selling my property. The whole process was done in a friendly manner and with a refreshing attention to detail. Sian and Bethan were patient, understanding and considerate, particularly when the process was moving slowly. The whole team were outstanding. I highly recommend Beresford Adams.

Paul · 17 April 2024

★★★★★ 5/5

Google

Joseph took all requirements into consideration when I contacted Beresford Adams looking for a property suitable for my family. He shown us perfect properties and he had a good manner. Very friendly and professional. When searching for a home for your family ask for Joseph. Not only did he take us on viewings he recommended Nikita the mortgage advisor. She was very professional and helped us understand our next steps. I would definitely recommend Beresford Adams itself and there staff.

Amy · 30 July 2020

★★★★★ 5/5

Google

I had no regrets choosing to sell my house threw beresford Adams mold branch. All the staff went above and beyond to ensure I got the sale I needed to purchase my next house. I couldn’t fault them at all as a company, nothing was too much, Brogan was amazing and so helpful !! I advise any one looking to sell, buy or rent to consider using beresford over all othe local companies, there fees may be cheaper but their is a reason for this !!! Thanks again to every one in the mold branch !!

Jessica · 28 July 2019

★★★★★ 5/5

Google

My sales agent was Brogan Craine, she was amazing, proactive, creative, polite, courteous, always returned my calls and emails, stayed late to get the job done, went out of her way to get the sale exchanged. All in all she took the role of an estate agent to whole new level. As a property lawyer, for the past 30 years, I am used to dealing with agents and Brogan is definitely the best i have ever dealt with. Highly recommended, she's the best!

Jean · 28 July 2019

★★★★★ 5/5

Google

I recently was shown a house by this estate agents Bethan who was lovely and then put an offer in and Joseph Williams was dealing with the negotiating. There were a few issues trying to get confirmation sorted of my mortgage etc and he was …

Cast · 23 August 2023

★★★★★ 5/5

Google

Katie in the Mold branch was so helpful and went the extra mile when I was selling my house. Nothing was too much trouble and I felt comfortable contacting the branch speaking to all agents. Communication was excellent throughout the whole process. Would highly recommend.

Jacqueline · 13 September 2025

★★★★★ 5/5

Google

Recently purchased a property via Beresford Adams, from the moment I called for the viewing, to the moment we got the keys it was the most straight forwards experience. Thanks to Cherry who kept us up to date, made sure everything moved smoothly and quickly, and was as up front and honest as possible from the get go.

Suzy · 13 April 2022

★★★★★ 5/5

Google

Contacted all the local agents about my search in purchasing a property, most were less than interested as the property market is currently so hot. Only Beresford Adams were really committed in helping me in my search, always in regular contact and more than helpful. Special thanks to Joe, an amazing credit to their team. Happy to be buying with them.

Andrea · 30 July 2021

★★★★★ 5/5

Google

My property was on the market for 1 week and the staff at beresford Adams mold sold it ! They were extremely professional from my initial enquiry through to finding a purchaser. Their market skills , communication and customer service have been outstanding .I would highly recommend. Special thanks to Brogan , sian, joe and Sarah for making this a quick and easy process.

Maxine · 9 March 2020

★★★★★ 5/5

Google

Sophie was extremely helpful and a delight to deal with, she emailed the vendor regarding my husband’s credit check and convinced them that we would be good tenants. Sophie is very friendly and made us feel very comfortable when showing us around the property, and she was very thorough when showing us around I would definitely recommend Beresford Adams to my friends Lesley Davies

Lesley · 22 October 2018

★★★★★ 5/5

Google

As a first time landlord I was quite unsure about processes involved with renting my property out. Sophie Davies-Cooke, the lettings manager in Mold helped me every step of the way. She reassured me when I had any queries, was extremely organised, efficient and diligent. I honestly couldn’t recommend Sophie enough! If I could give her personally, 10 stars I would.

Jenna · 24 February 2020

★★★★★ 5/5

Google

I am currently a tenant with Beresford Adams and cannot fault Josh and Annie’s professionalism and help to find me a new rental. They made the whole process as stress free as possible. Thank you.

Jacqueline · 13 September 2025

★★★★★ 5/5

Google

I have to thank beresford Adams for sticking with me on buying a house and Joe who I spoke to was amazing also I would like to say a special thank you to Nikita salisbury for being amazing and helping us buy the property as we have had …

Leah · 13 April 2022

★★★★★ 5/5

Google

I recently sold a property through the Beresford Adams Mold branch and would highly recommend the team. Both Sian and Cherry were friendly, efficient, responsive and able to assist with my queries. The whole team were fantastic throughout.

Lucy · 29 January 2025

★★★★★ 1/5

Google

What a waste of time they didn't even show up or let us know o well lost a sale for us

Mat · 13 January 2026

★★★★★ 5/5

Google

Good service! Viewing booked with ease and moved in with ease.. thanks Bryn!

Jack · 19 September 2024

★★★★★ 5/5

Google

Didn't end up putting in an offer for the house we saw (though we were close, we managed to find an even better one), but Joe was nothing but friendly and helpful the whole time. We've dealt with estate agents who almost seemed like they …

Mark · 13 April 2022

★★★★★ 5/5

Google

I went through Sophie Davies-Cooke to find my first home, we viewed a couple of properties and found the perfect home after a week or so! Sophie was extremely helpful from start to finish and remains extremely helpful during the tenancy. I would 100% go through Sophie for a rental again in the future. Professional yet friendly.

Abbie · 28 July 2019