Every review we hold for the Mold office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe would just like to say a big thank you to Joe and Sian at the Mold office who have been extremely helpful to us throughout the process of buying our new home. Nothing was ever too much trouble and we're alway responsive to us. Thanks again!PositiveResponsiveness, Professionalism
Kelly · 25 August 2021
Agent replied
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have recently rented a property via Beresford Adams, Mold. Sophie Davies-Cooke and her team were absolutely brilliant. They gave me all the help, advice, and information I needed and it was not stressful at all. I am very happy with my new home. I would definitely recommend their services.
Gareth · 24 February 2020
Agent replied
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
★★★★★ 5/5
GoogleCannot praise the team at the Mold branch enough. My house purchase took almost 5 months to complete due to unforeseen circumstances.
The team of Cherry, Sian and Joe were fantastic in their regular contact and updates throughout the very difficult period.
A five star service throughout.
Paul · 22 December 2020
Agent replied
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
Googlegreat staff, great service and fantastic value for money. I was looked after by lettings manager Sophie Davies Cooke. Sophie went above and beyond to look after me, dealing with all queries I had swiftly, efficiently and always with a smile. I couldn't speak more highly of this branch.
Louise · 24 February 2020
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleRecently changed my mortgage through Nikita in Mold, I previous went through a broker 2 years ago as a first time buyer and felt the whole process extremely stressful. Nikita kept me at ease the whole time whilst saving me £65 a month and reducing my term. Would highly recommend.
Craig · 28 July 2019
Agent replied
Thank you Craig for your wonderful 5* review about our local Financial Advisor at Beresford Adams! It is great to read that you would highly recommend us and I will, of course, make sure you kind words are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleMy son has recently taken out a mortgage with Nikita in Beresford Adams Mold and I can’t recommend her enough! Nothing was too much trouble for her and she really went above and beyond helping him through his process. I would highly recommend her, thank you Nikita
Dawn · 19 November 2019
Agent replied
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
★★★★★ 5/5
GoogleThis branch was brilliant at keeping us updated with any properties that were coming on the market.
We spoke to Joe mostly, and he was extremely helpful, as were all the team of who we were in contact with.
Chris · 9 July 2021
Agent replied
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe purchased a house from Beresford Adams in Mold in March.
The whole exprerience was quick & suprisingly easy (compared to other estate agents who we found distracted and at times disinterested)
Our dealings were with Joe, a v helpful and friendly chap, who gave 100% to delivering the best service to us. His communication between both us & the sellers was amazing. Recommend him to anyone looking to sell or buy.
Janet · 13 April 2023
Agent replied · 30 July 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe. Team in Mold have been very helpful especially Sian, nothing has been too much trouble. She has been a 'Star' helping me through what at times has been very stressful assuring me she is with me all the way on the journey.
Carol · 28 July 2019
Agent replied
Thank you for this excellent 5 star review Carol! It is great to hear that Sian from the Beresford Adams team in Mold has been a star and helped you through the whole process! Best wishes, Maryjane.
★★★★★ 5/5
GoogleExcellent service from the team in mold when we brought our house - in particular Brogan who couldn’t do enough for us. Would highly recommend to anyone looking to buy or let a property in the north wales region
Elisha · 8 February 2020
Agent replied
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
★★★★★ 5/5
GoogleA huge thank you to Joe at Beresford Adams Mold Branch for an excellent and professional service throughout my purchase. Would highly recommend - thank you - Helen
Helen · 13 April 2022
Agent replied · 30 July 2023
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleMy brother and I have Autism and were buying a house from Beresford Adams and I have never been treated this poorly before the Estate Agent said could you give me your LAST AND FINAL OFFER because the home owner does not want to have a bidding war (please notice I have wrote this in capital letters) and I will ask the other buyer for their LAST AND FINAL OFFER so we offered our LAST AND FINAL OFFER which was higher than the other buyers the Estate Agent then called me to say congratulations you have the house then three hours later she called again to say that my offer has been topped by the other buyer when clearly there shouldn't of been anymore offers now we have lost the house we are now left feeling extremely stressed we really did not need this this has made us both unwellNegativeQuality, Professionalism
Sarah · 22 June 2021
Agent replied · 21 June 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleMy brother and I have Autism and were buying a house from Beresford Adams and I have never been treated this poorly before the Estate Agent said could you give me your LAST AND FINAL OFFER because the home owner does not want to have a bidding war (please notice I have wrote this in capital letters) and I will ask the other buyer for their LAST AND FINAL OFFER so we offered our LAST AND FINAL OFFER which was higher than the other buyers the Estate Agent then called me to say congratulations you have the house then three hours later she called again to say that my offer has been topped by the other buyer when clearly there shouldn't of been anymore offers now we have lost the house we are now left feeling extremely stressed we really did not need this this has made us both unwell
Annie · 30 March 2021
Agent replied
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks to Jackie and staff at Beresford Adams Mold, very professional and friendly service when I requested valuation of property for sale. Extremely helpful and given expert advice,would have no hesitation using your services in future.
Lesley · 28 July 2019
Agent replied
Thank you Lesley for your 5* review and kind comments. I'm pleased to hear that you would recommend Jackie and the team in the future. Kind regards, Mike.
★★★★★ 5/5
GoogleExcellent renting experience at Beresford adams, Mold recently. Very helpful, friendly team and excellent communication right from the viewing to referencing to the final move. Special thanks to Sophie. Keep up the good work. Would definitely recommend.
Jay · 9 August 2018
Agent replied
Hi, Jayveer
Thank you for the review and the recommendation. I'm glad to hear that your move went through without any issues and that Sophie looked after you so well.
Kind regards, Chris
★★★★★ 5/5
GoogleWhen it came to selling a house, I didnt know where to start. We decided to go with Beresford Adam's due to the house we wanted being on the market with them and I'm so glad that we did. Sara, Brogan and everyone else in the team have been fantastic at keeping us up to date and guiding us through the process. Brogan arranged 3 viewings the day after it went on rightmove and we had our first offer the following day which meant we could proceed with the purchase of our new house. I'm so happy with the service we have received from the whole team there and would highly recommend to anyone needing an estate agent. Thank you
Hannah · 24 February 2020
Agent replied
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
★★★★★ 2/5
GoogleI purchased a property via this company what I hadn’t realised was that a person in the office was the owners best friend with a consequence, that it became a big problem to the extent I was phoned up regarding asbestos removal by the agent and asked to contribute this was done but on arrival after buying the asbestos had not been moved the sellars had not taken out the contents which left the property unaccessible for my removal team . The agents stated electric was certified and this did not happen on arrival the electric had no earth it’s been a nightmare and cost a lot to sort out, not helped by the agents concerned. Do not buy from this agency
Anne · 29 October 2019
Agent replied
We are sorry to hear of your dissatisfaction, you do not appear to have been a Customer of our Mold Branch, if you can get in contact we will look to investigate matters further.
★★★★★ 5/5
GoogleWould highly recommend Amy Eglin-Higgins. Very courteous and professional.. If looking to buy/sell a home I'd ask for her by name.
Jo · 13 April 2022
Agent replied · 30 July 2023
Thank you for your terrific 5* review and your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSo iv recently sold my house with Beresford Adams, they have been brilliant I would highly recommend. The staff are extremely helpful especially Sara they handled everything perfectly. Would use again.
Bill · 24 February 2020
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleMy House had been on the market for a year and a half and today I exchanged...! The team in Mold have been absolutely fantastic and worth their fee...! My situation was complicated due to having tenants and the buyer also having a chain however we all crossed the line at the same time and that was mainly down to great communications great people being honest and managing everybody expectations. I've never sold a house before and Sian and TEAM MOLD were amazing to say the least......! x champagne tonight....!
G · 22 September 2019
Agent replied
It is wonderful to read your great 5* review and recommendation! I will pass your kind comments onward to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleI can highly recommend Beresford Adams Mold for a personal, friendly and tenacious approach to ensuring my house sale and purchase was completed with a proffessional approach. Brogan has gone above and beyond to source information and correct any issues before they became problems. Brogan, Joe and Sian are all friendly, professional and approachable making the whole experience stress free and actually very enjoyable. Worth every penny and if I sell again in the future I will be back.
Carolyn · 10 January 2020
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleWe bought a repossession from Beresford Adams Mold branch, and I can honestly say that without the tenacity and persistence of Brogan, given the tight timescale for completion after viewing (28 days), we would not have been able to meet the bank’s deadline.
She was incredibly accommodating and we were able to visit the property on multiple occasions, often at short notice.
She is incredibly easy to work with and we are very grateful we were able to purchase the property through her.
Benjamin · 28 July 2019
Agent replied
Thank you Benjamin for your wonderful 5* review of Beresford Adams in Mold. It is great to see that during the tight sales progression period you were supported fully by Brogan and that the result was a happy one. Best wishes for your new home, Scott.
★★★★★ 5/5
GoogleSian has been great helping me with the purchase of my property, regular updates and speedy responses
Andy · 13 April 2022
Agent replied · 30 July 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy house buying process was made so much easier thanks to Brogan, super efficient, helpful and friendly service. 5/5 would recommend to a friend.
Amy · 8 February 2020
Agent replied
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
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