Every review we hold for the Mold office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDealt with Sian at Beresford Adams. She was very professional & very helpful. Great member of staff to have on your team
Vicky · 30 July 2020
Agent replied
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
★★★★★ 5/5
GoogleGreat customer service. Kept me in the loop the whole time I was buying my property. Bethan did a great job from start to finish. Thank you
Lisa · 21 July 2024
Agent replied · 24 August 2024
Thank you for your glowing 5* review Lisa. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCredit to the Beresford Adams team in
Mold - Joe, Sian, Gabby, Bethan and Cherry.Lee! Highly recommend, lots of support, attention to detail and hard work by the team. Thank you!
Simon · 17 April 2024
Agent replied · 30 July 2023
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleService was 100%, Nikita Salisbury went over an above to assist. Highly recommend them and they consistently deliver.
Nicola · 15 December 2019
Agent replied
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thanks for the recommendation. Best wishes, Donna.
★★★★★ 5/5
GoogleWe used Beresford Adams to rent our property and they were brilliant every step of the way. Sophie kept us fully informed and made sure we understood the entire process. Thank you so much for your hard work we will be sure to use you again!
S · 28 July 2019
★★★★★ 5/5
GoogleSophie and her team were brilliant with my recent letting very efficient
Clare · 8 February 2020
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).
★★★★★ 2/5
GoogleI don't know why there are so many 5 star reviews, never get a call back, never get any response, or any updates, been awaiting repairs for months - Again with no updates. Can't level up to the Tenancy Ombudsman because I dont get acknowledgements from anyone, by far the worst Letting Agent I've run into so far.
Sophie · 28 July 2019
Agent replied
Sophie, I am sorry to read that Beresford Adams did not meet your expectations. Please email review@countrywide.co.uk with the full details and these will be investigated. Kind regards, Mark
★★★★★ 5/5
GoogleCan't thank the team enough, guided my parents through the selling journey, gave my parents peace of mind and took the worry of showing people around off my parents, kept them safe and well. Kept us well informed through the process. Can't thank enough.
Nick · 13 April 2022
Agent replied · 30 July 2023
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSara came out and valued our house. She was so easy to speak to and explained everything clearly. She also made us feel at ease as we had been in our house for over 20 years and had no idea of what was involved. Staff have also been really helpful with potential viewings.
Lisa · 24 February 2020
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleSian and Joseph have really helped me with my property search. Enthusiastic, professional staff. Would definitely recommend.
Jayne · 17 April 2024
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFirst property we viewed, arranged for us to meet with in branch finance advisor, 10 weeks later completed on the house. Couldn’t recommend more, easy smooth process with good communication. Thanks again.
Jessica · 18 April 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleWe recently purchased a property through the Beresford Adams team at Mold and would highly recommend the team. Cherry dealt with our transaction and was fantastic throughout. She was friendly, efficient, responsive and able to assist with all our queries.
Iolo · 13 April 2022
Agent replied · 21 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSales staff were fantastic! My house sale was complicated at times but the team really helped me through it, especially branch manager Sian and sales negotiator Jacqui. They're all so friendly and personable and they helped to make the process a lot less stressful. Would definitely recommend if thinking of selling.
Emma · 22 September 2019
Agent replied
Thank you for taking the time to leave us this excellent review, it's great to see that the Beresford Adams team were once again able to provide their proven, 5* service! Many thanks for the recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleCherry-Lee provided a free, efficient and friendly valuation on our home for insurance purposes.
Mark · 17 April 2024
Agent replied · 21 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have been going through a difficult purchase for several months now. I can only thank the team at Beresford Adams in Mold they have made every effort possible to help, chasing solicitors etc. Thank you for going above and beyond.
Alan · 28 July 2019
Agent replied
Thank you Alan for your and glowing 5* review of our local Beresford Adams team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleI recently sold my house with Beresford Adams Mold, and I highly recommend them. They were friendly, very professional and would keep me updated frequently throughout the process. …
Ffion · 13 April 2022
Agent replied · 30 July 2023
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe bought our first home through Beresford Adams after another sale falling through with a competitor. We were provided with advice, updates and general help the whole way through and the sale completed in just under 7 weeks! We couldn't …
Alex · 14 January 2019
Agent replied
Congratulations on your first home purchase and thank you for this fantastic 5 star review and recommendation.The Beresford Adams team in Mold are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire process of a sale or purchase. It's great to see that you were able to benefit from their excellent service. Many thanks, Sarah.
★★★★★ 5/5
GoogleSince Sophie Davies Cooke has taken on my rental properties things get done whereas with the previous agents I was continually chasing them up. Sophie's legal knowledge on property issues has also been a great help.
Edward · 24 February 2020
Agent replied
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
★★★★★ 5/5
GoogleThe Lettings Team led by Sophie are amazing. As a landlord it is of great comfort to me to know that my properties are in excellent hands. Their attention to detail is outstanding. Highly recommended!
Richard · 9 November 2019
Agent replied
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Scott.
★★★★★ 5/5
GoogleAll of the staff were brilliant from the beginning to the end of the selling process of our property.Always checking that we were well informed and giving feedback .Well done A very happy client.
Sharon · 28 July 2019
Agent replied
Thank you Sharon for taking the time to leave us your 5* review! I will, of course, make sure your kind words are forwarded to our local Beresford Adams team. Kind regards, Scott
★★★★★ 5/5
GoogleSian provided an excellent service in the sale of a property for us. She gave clear and timely feedback on all stages of the process. Thank you for the excellent service recieved.
DHCC · 31 July 2019
Agent replied · 30 July 2023
Deborah, thanks for taking the time to leave your review. Best wishes, Mark
★★★★★ 5/5
GoogleSian provided an excellent service in the sale of a property for us. She gave clear and timely feedback on all stages of the process. Thank you for the excellent service recieved.
Deborah · 28 July 2019
Agent replied
Deborah, thanks for taking the time to leave your review. Best wishes, Mark
★★★★★ 5/5
GoogleBrilliant from start to finish! Accepted an offer on Monday evening, exchanged Thursday!! No stress, constant updates and all round fantastic service. Wouldn't think twice to use again
Paige · 9 November 2019
Agent replied
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Scott.
★★★★★ 1/5
GoogleLeft a message on the 9th September still waiting for them to contact me
Colin · 13 April 2022
Agent replied
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Performance Director so this can be discussed directly with the branch. If you wish to … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.