Every review we hold for the Conwy office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would highly recommend Jamie for all your rental needs. He made the process of renting my property out very straightforward. He was informative throughout and was very good at keeping in touch through the process.
I feel like I’m in very good hands and know he will keep me updated with everything.
Ask for Jamie!
Jodee · 16 March 2026
Agent replied · 16 April 2026
Thank you for the glowing review! Jamie is dedicated to providing exceptional service and making the rental process as seamless as possible. We are fortunate to have him on our team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI’ve had a great experience renting through Beresford Adams in Colwyn Bay. From the initial viewing to getting the keys, the process was seamless. My thanks to Jamie, Ceri, Coreen, and everyone working behind the scenes. A special shoutout to Jamie, who was incredibly friendly and supportive throughout the entire process.
ANJU · 16 March 2026
Agent replied · 16 April 2026
Thank you for the amazing review! We are thrilled to hear about your seamless rental experience with Beresford Adams in Colwyn Bay. Our team at Jamie, Ceri, Coreen, and everyone working behind the scenes work hard to provide excellent customer service. A special thank you to Jamie for going above and beyond to make your experience even better. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy experience with Beresford Adams was top-notch. The staff was at the top of his game and other staff were very friendly, ready to support and make things happen.
There were swift solutions to all my challenges even when needed to go all out at their comfort zones.
Kudos to Jamie and Ceri; these guys are smart and incredible.
I am more than happy to do more business with Beresford Adams.
Keep the good job rolling.
Cheers!!
Emmanuel · 11 July 2025
Agent replied · 9 September 2025
Thank you for the amazing feedback! We take pride in delivering top-notch service and are thrilled to hear about your experience with our staff. It was a pleasure working with you and we look forward to future opportunities to serve you. Cheers to a successful partnership! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI can't fault Chris. From the outset Chris went above and beyond to ensure a smooth transition from a flexible to a more secure fixed-rate mortgage. The new mortgage will save money and provide much needed peace of mind during the present economic climate. Chris was very sympathetic towards my current situation and was able to secure a new mortgage that met my needs perfectly. There is no doubt that I will consult Chris again when my mortgage needs reviewing.
Elin · 15 May 2025
Agent replied · 27 May 2025
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBuying a house it’s was the greatest pleasure dealing with Zoe and Cary’s they were so understanding and dealt with everything they possibly could speaking with our solicitor secretary on our behalf etc .
I would give a ten star rating if possible thank you Zoe and Cary’s and the rest of the team at Colwyn bay office
Regards
Mark and gill
Gillian · 11 July 2025
Agent replied · 9 September 2025
Thank you for your glowing 5* review Gillian. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had an excellent experience with beresford adams and jamie was a super star. I needed to move house in a short notice and arranged a viewing with jamie on a wednesday and i had the flat keys by monday -a very fast and swift process. Jamie explained everything, was very responsive and pro-active with the paperwork and communicated and available by phone and email which is what you want when you are going through the stress of moving house. I could not ask for a better service . Thank you Jamie and beresford adam
Ajmal · 4 November 2024
Agent replied · 11 November 2024
Thank you for taking the time to leave us your 5* review Ajmal! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI must say that my recent experience of selling a property through Beresford Adams Colwyn Bay was excellent. Zoe suggested a selling strategy that worked brilliantly based on heavily marketing the property and arranging all viewings in a short period to generate as much interest as possible and create a competitive environment which resulted in some great offers above the asking price.
Carys (McElroy) and Katherine were also great in doing the viewings for me and handling all other matters. In particular they and Zoe were great in chasing the potential purchasers and their lawyers and keeping me informed.
The arrangement that they have with the solicitors MacKenzie Jones also worked really well and Hannah Oakes there was particularly speedy and efficient.
All in all a great and very professional service which delivered on the service and strategy put to me by Zoe at the outset. I would thoroughly recommend them.
Jason · 5 August 2024
Agent replied · 26 August 2024
Thank you Jason for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently had the pleasure of meeting with Jamie Moorhouse while searching for my new home, and I can't recommend him highly enough. From our first meeting to the final closing, Jamie was the epitome of professionalism and dedication. This was my partner's and my first time moving out into our own place, Jamie made the entire process smooth and stress-free. He was always available to answer questions, provide insights, and guide me through every step with patience and expertise. What truly sets Jamie apart is his genuine care for his clients. He made us feel like we were his top priority, and his passion for helping people find their dream homes is evident in every interaction. Thanks to Jamie, we are now settling into a home that we absolutely love. Five stars all the way!
Heather · 27 July 2024
Agent replied · 26 August 2024
Many thanks for the great recommendation, 5* review and your kind words Heather. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI received amazing service from Jamie, the Assistant Branch Manager. I was new to renting, so I really didn't know much about how things worked, but Jamie was very helpful and informative. He helped me every step of the way, making me feel at ease. And I genuinely felt he was happy for me when it was all completed, which is lovely. I would highly recommend this branch to anyone. Thanks again Jamie 😊
Sarah · 28 October 2024
Agent replied · 11 November 2024
It’s really lovely to read another 5* review and recommendation Sarah. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJamie Moorhouse Lettings Negotiator - Amazing! Absolute 5 star service from the beginning. Jamie's enthusiasm, great communication, expert knowledge, lovely personality along with all his hard work and dedication in finding us excellent tenants, has made the whole process a pleasure and so easy. All the staff we have spoken to are all helpful, polite and genuinely engaging. Totally and highly recommend you get on board with Beresford Adams. We are so happy we did.
BIG Thank you to Jamie - a remarkable and perfect super star!
SA · 28 May 2024
Agent replied · 26 August 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’ve rented my properties with Beresford Adams for many years and I can’t fault the management service. Professional, conscientious and friendly service. Thank you Coreen & team!!
Danny · 16 February 2026
Agent replied · 26 August 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter struggling against many barriers with other lettings agents due to the unique nature of my self-employment, I'd begun to lose hope of ever renting a property.
This all changed this month thanks to Jamie at Beresford Adams who has been a genuine and sincere help in my journey to find a place to rent and indeed today got me an application with a landlord!
It's not just finding a place, the level of help I've been provided by Jamie and everyone else at Beresford Adams is unparalleled and it's genuinely reinstated some of my faith in humanity. I would HIGHLY recommend, especially if you're self-employed!
Karn · 15 February 2024
Agent replied · 11 November 2024
Thank you for your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter struggling against many barriers with other lettings agents due to the unique nature of my self-employment, I'd begun to lose hope of ever renting a property.
This all changed this month thanks to Jamie at Beresford Adams who has been a genuine and sincere help in my journey to find a place to rent and indeed today got me an application with a landlord!
It's not just finding a place, the level of help I've been provided by Jamie and everyone else at Beresford Adams is unparalleled and it's genuinely reinstated some of my faith in humanity. I would HIGHLY recommend, especially if you're self-employed!
Karn · 29 January 2024
Agent replied · 26 August 2024
Thank you for your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have sold 2 houses with Beresford Adam’s with the latest being in August 2023. I also bought a property via them in August 2023.
I can 100% recommend Zoe, Carys and the team in Colwyn Bay. They helped me throughout the sale and the purchase of my new home even when I felt things weren’t moving they were on the case before I had to say anything. We all know sell and buying houses can be stressful but they certainly took the stress away especially as I had other stresses in my life at that time too!
Nia · 30 November 2023
Agent replied · 26 August 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMyself and my partner have recently started renting a property and we couldn't have done it without all the help and support from the team at Beresford Adams. We viewed the property and had many lovely conversations with Annabelle who came across as a kind hearted and wonderful human. She also made us feel more relaxed and excited about a situation that was also quite stressful. Jamie was also a star with all his hard work in getting us this property and we couldn't be more grateful to any of them. They were always available via phone or email if we needed anything and we know this will continue. Thank you so much!
Freyja · 31 October 2023
Agent replied · 26 August 2024
Thank you for taking the time to leave us your review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a really positive experience with Beresford Adams in Colwyn Bay while looking for a property. The team there were incredibly helpful throughout the entire process. Laura, in particular, was exceptionally helpful in securing my mortgage. They took the time to understand exactly what I was looking for and offered genuinely useful advice and suggestions. Their local knowledge of Colwyn Bay was excellent, and I always felt supported. I would definitely recommend Beresford Adams in Colwyn Bay to anyone looking to buy in the area and who values a helpful and attentive estate agency.
Qaisar · 7 April 2025
★★★★★ 5/5
GoogleI can't fault Chris. From the outset Chris went above and beyond to ensure a smooth transition from a flexible to a more secure fixed-rate mortgage. As well as paying off an equity loan, the new mortgage will save money and provide much needed peace of mind during the present economic climate. Chris was very sympathetic towards my current situation and was able to secure a new mortgage that suits my needs perfectly. There is no doubt that I will consult Chris again when my mortgage needs reviewing.
Shan · 27 August 2023
Agent replied · 26 August 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have a lovely experience with Beresford Adams. Letting Negotiator Jamie Moorhouse was very kind ,very accommodating, knowledgeable and very helpful. Jamie helping us what are the things we needed to do, explaining about the details of the requirements for letting. He keep in touch whenever something needed . Other staff in the office also very kind and helpful when Jamie was not around. Thumbs up to all the staff of Beresford Adams.
Wilma · 29 January 2024
Agent replied · 26 August 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleZoe and her team provided an excellent service for the sale of our apartment in North Wales. They were unfailingly helpful, and friendly, and always kept us up to date on progress. We felt we had a really professional team working for us. I was also pleased that they used one of my photos of the view from the balcony of the property.
David · 27 July 2024
Agent replied · 26 August 2024
Many thanks for the fantastic comments and 5* review David. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had an amazing experience with Beresford Adams, particularly due to Ceri and her expertise as a lettings negotiator. From start to finish, she and all other staff were professional, friendly, and incredibly helpful throughout the entire process of securing our new home, from first viewing to receiving the keys on move in day.
Communication was clear and timely, and they went above and beyond to make sure everything went smoothly and stress-free. Ceri answered all our questions and guided us through the paperwork. Thanks to her and the team at Beresford Adams support, moving into our new home was a seamless experience. We would highly recommend to anyone looking for a reliable and supportive agency.
Emily · 2 September 2025
Agent replied · 9 September 2025
Thank you so much for your kind words! We are thrilled that you had such a positive experience with Ceri and our team at Beresford Adams. It's our goal to make the moving process as smooth and stress-free as possible, and we're happy to hear we achieved that for you. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleI have just moved into a lovely rented flat in Rhos On Sea. I was very pleased with the service I received from Jamie at Beresford Adams. It was a protracted process but this was down to the landlord making their mind up. Jamie kept me up-to-date with what was going on without me having to chase. He was always frank and honest, and there was a successful outcome. So, all good in the end.
Keith · 1 October 2023
Agent replied · 26 August 2024
Many thanks for the great review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCarys and team did a brilliant job selling my Mum's house. They were professional, knowledgeable and very supportive throughout.
Victoria · 20 December 2025
Agent replied · 27 December 2025
We are thrilled to hear that you had a positive experience working with us to sell your Mum's house. Our team strives to provide excellent service every step of the way. Thank you for choosing us and leaving such a kind review! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMe and my family have been looking for a house for a 2 months and thanks to Beresford Adam’s we found our first family home. Everyone we spoke with was so kind and helpful with everything, we couldn’t be happier. Would like to personally thank Jamie for taking the time to help with all our enquiries regarding our new home and huge thank you to everyone else we spoke with
Lucy · 29 January 2024
Agent replied · 26 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Lucy! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotHighly Recommend Beresford Adams Wrexham
From start to finish, Beresford Adams Wrexham, made the whole selling & buying so straightforward. Alecia was fantastic. Always in touch, never missed a beat. We were made to feel no.1 clients. Such a smooth journey in what can be a stressful one. Can not recommend Beresford Adams enough. Alecia, you are a star 🌟 Thank you 😊
Jennifer · 9 October 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.