Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI've recently rented a property with Beresford Adams and they were so lovely and had everything sorted out very quickly too. I was very nervous about renting again as I had a bad experience renting before with a different letting agency but they've been so reassuring and couldn't do more to help me.
Saskia · 5 November 2024 · Beresford Adams Prestatyn
Agent replied · 8 November 2024
Many thanks Saskia for taking the time to leave us your glowing comments regarding your experience with our Prestatyn branch. Your 5* review means a lot to us. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can't fault the Beresford Adams team in prestatyn, from when I first met Sam the process of renting out my house was made easy. From offering advice and discussing the whole process to actually finding tenants and setting all that up. I highly recommend the team.
Catrin · 5 November 2024 · Beresford Adams Prestatyn
Agent replied · 8 November 2024
Many thanks Catrin for the fantastic recommendation and 5* review. I have passed your flattering comments onto our Prestatyn branch. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely amazing team at Beresford Adams Chester ! Brilliant service, so professional, friendly and their ability to orchestrate a very tricky move was outstanding! Thank you to Jess, Kate, Fin, Caitlin and Louise ! You are a credit to your business xx thank you so much !
Ruth · 5 November 2024 · Beresford Adams Chester (1-3)
Agent replied · 9 November 2024
Many thanks Ruth for the fantastic 5* review. I have passed your flattering comments onto our Chester branch. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe got excellent service from Jamie we would highly recomend him. He was very helpful and friendly.
Joan · 4 November 2024 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 11 November 2024
Thanks Joan for your great recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent!! Helped me buy my first home and we couldn't be happier! Thank you to the whole team at the Colwyn bay branch!!
Jack · 4 November 2024 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 11 November 2024
Thanks Jack for leaving us your fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent team getting best results for sellers whilst nurturing buyers and sellers alike. Very professional and speedy responses to queries. Recommend them in a heartbeat to sell or let your property/ies.
Georgie · 4 November 2024 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 11 November 2024
Thank you Georgie for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had an excellent experience with beresford adams and jamie was a super star. I needed to move house in a short notice and arranged a viewing with jamie on a wednesday and i had the flat keys by monday -a very fast and swift process. Jamie explained everything, was very responsive and pro-active with the paperwork and communicated and available by phone and email which is what you want when you are going through the stress of moving house. I could not ask for a better service . Thank you Jamie and beresford adam
Ajmal · 4 November 2024 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 11 November 2024
Thank you for taking the time to leave us your 5* review Ajmal! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have recently used Beresford Adams to let my rental property.
I dealt with Jamie who’s service was faultless, he ran through the marketing and subsequently found me a tenant.
He moved them in efficiently and I am very pleased with the service he provided.
I wouldn’t hesitate to recommend Jamie to help anyone who is looking to rent their property.
Particularly, with my experience of other agents in the area.
Jade · 4 November 2024 · Beresford Adams Conwy (22 Conway Road)
★★★★★ 5/5
GoogleI had an excellent experience with Laura Newby from Beresford Adams Chester while securing my new home. Their expertise and willingness to go above and beyond made the process smooth and stress-free. Laura provided valuable advice and support throughout, demonstrating a deep understanding of the property market and a genuine commitment to helping clients find the right home. I highly recommend their services to anyone looking to rent a property.
Jithin · 4 November 2024 · Beresford Adams Chester (3 Friarsgate)
Agent replied · 11 November 2024
Thank you Jithin for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely great team , wveryone who works in there especially the lettings team are amazing and will do everything they can to help you . Fantastic thankyou all very much , Kerry.
Kerryann · 3 November 2024 · Beresford Adams Conwy (18 Madoc Street)
Agent replied · 10 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Kerryann! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCoreen and the team at Beresford Adams were very helpful and communicative with their services. Would highly recommend them to anyone for looking for a property in the area!
Corrie · 3 November 2024 · Beresford Adams Conwy (18 Madoc Street)
Agent replied · 10 November 2024
It’s really lovely to read another 5* review and recommendation Corrie. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe got excellent service from Jamie we would highly recomend him. He was very helpful and friendly.
Joan · 2 November 2024 · Beresford Adams Colwyn Bay
Agent replied · 9 November 2024
Thanks Joan for your great recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent!! Helped me buy my first home and we couldn't be happier! Thank you to the whole team at the Colwyn bay branch!!
Jack · 2 November 2024 · Beresford Adams Colwyn Bay
Agent replied · 9 November 2024
Thanks Jack for leaving us your fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent team getting best results for sellers whilst nurturing buyers and sellers alike. Very professional and speedy responses to queries. Recommend them in a heartbeat to sell or let your property/ies.
Georgie · 2 November 2024 · Beresford Adams Colwyn Bay
Agent replied · 9 November 2024
Thank you Georgie for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had an excellent experience with beresford adams and jamie was a super star. I needed to move house in a short notice and arranged a viewing with jamie on a wednesday and i had the flat keys by monday -a very fast and swift process. Jamie explained everything, was very responsive and pro-active with the paperwork and communicated and available by phone and email which is what you want when you are going through the stress of moving house. I could not ask for a better service . Thank you Jamie and beresford adam
Ajmal · 2 November 2024 · Beresford Adams Colwyn Bay
Agent replied · 9 November 2024
Thank you for taking the time to leave us your 5* review Ajmal! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have recently used Beresford Adams to let my rental property.
I dealt with Jamie who’s service was faultless, he ran through the marketing and subsequently found me a tenant.
He moved them in efficiently and I am very pleased with the service he provided.
I wouldn’t hesitate to recommend Jamie to help anyone who is looking to rent their property.
Particularly, with my experience of other agents in the area.
Jade · 2 November 2024 · Beresford Adams Colwyn Bay
★★★★★ 5/5
GoogleI received amazing service from Jamie, the Assistant Branch Manager. I was new to renting, so I really didn't know much about how things worked, but Jamie was very helpful and informative. He helped me every step of the way, making me feel at ease. And I genuinely felt he was happy for me when it was all completed, which is lovely. I would highly recommend this branch to anyone. Thanks again Jamie 😊
Sarah · 2 November 2024 · Beresford Adams Colwyn Bay
Agent replied · 9 November 2024
It’s really lovely to read another 5* review and recommendation Sarah. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had an excellent experience with Laura Newby from Beresford Adams Chester while securing my new home. Their expertise and willingness to go above and beyond made the process smooth and stress-free. Laura provided valuable advice and support throughout, demonstrating a deep understanding of the property market and a genuine commitment to helping clients find the right home. I highly recommend their services to anyone looking to rent a property.
Jithin · 2 November 2024 · Beresford Adams Chester (1-3)
Agent replied · 9 November 2024
Thank you Jithin for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotIf I could put a 0 star I would
If I could put a 0 star I would!
DO NOT rent from this company, I rented a house for 6 months, I changed the flooring from old grubby carpet to brand new herringbone flooring, I also changed the old grubby grey carpet to brand new cream carpet.
When I entered the properly it was full of ants which is why I took the flooring up, I rented this properly for 6 moths, the day I gave my notice in I asked Jamie if he would like me to change the flooring back to how it organially was, he told me that it should be fine. 3 days before I vacated I had a email to say the landlord wanted it back to normal, on a Friday evening! This left me no time to rectify the situation, I vacated the properly and had emails from Ellie telling me that the property was in perfect shape!
I then a few weeks later recieved a claim against me saying that I owed £1700 in damages! They have refused to admit that they told me it would be ok, and refused to admit any responsibility on their behalf!
It is an unprofessional untrustworthy company, they do nothing to help tenants, and they just want your money!
The communication between the staff is shocking! Do not trust them, do not rent from them! Unless you want to be stung and treated like an idiot.
Abby · 2 November 2024 · Beresford Adams Conwy (22 Conway Road)
★★★★★ 5/5
GooglePurchased property through Beresford Adams in Prestatyn then went on to rent with Sam, Lisa and team. They were great, very knowledgeable, at the end of the phone when needed, within a couple of days of property being ready to rent viewings were set up, property now a rental. Thankyou all.
Dawn · 1 November 2024 · Beresford Adams Prestatyn
Agent replied · 8 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service provided by Sam, Lisa and the rest of the team. Found us exactly what we were looking for in a rental property with great communication throughout the process.
Well done 🙂 …
Chris · 1 November 2024 · Beresford Adams Prestatyn
Agent replied · 8 November 2024
Thank you for your 5* review Chris. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently rented through Beresford Adams and can honestly say that the service provided by Lisa and Sam was fantastic. From looking for accommodation to receiving my keys to my property, I was kept informed of the process throughout.
Great team, and I would highly recommend anyone looking for a property to use them. Moving house is stressful enough, but having Bereford Adams and their team, helped ease the pressure.
Thank you.
Anthony.
Anthony · 1 November 2024 · Beresford Adams Prestatyn
Agent replied · 8 November 2024
It’s really lovely to read another 5* review and recommendation Anthony. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service from BA Menai Bridge who recently sold my house in Llandegfan. Hassle-free and easy, quick sale, reasonable fee - very impressed! Thanks everyone!
Adam · 31 October 2024 · Beresford Adams Menai Bridge
Agent replied · 23 October 2024
Thank you for your glowing 5* review Adam. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleCan't thank Steve at Beresford Adams enough. Without his patience, excellent communication skills and attention to detail our sale would not have gone through. Super team there, always do what they promise and get back to you when they say they will. They're always prepared to go the extra mile for their clients.
Elaine · 28 October 2024 · Beresford Adams Porthmadog (148 High Street)
Agent replied · 25 October 2024
Hi Elaine,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Steve and the team provided such excellent service and went the extra mile for you.
Best regards,
Lucy, Customer Relations Team
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