Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleBeresford Adams lettings Prestatyn is by far the best letting agency I have come across, Sam is an absolute credit to the company and has a person centred approach at all times. Will be recommending Sam and her team to everyone looking at renting a property or renting out their property. Keep up the good work guys.
Summer · 1 December 2024 · Beresford Adams Prestatyn
Agent replied · 8 December 2024
Thank you so much for your wonderful 5* review! We're thrilled to hear that you had such a positive experience with Sam and our team. Your recommendation means a lot to us Summer. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleOutstanding Service from Beresford Adams!
I recently worked with Beresford Adams (Lisa Hayne, senior lettings negotiator, and Sam Galvin, Branch manager ) and couldn't be happier with the experience. Their team was professional, knowledgeable, and always responsive. They guided me through every step of the process, making it stress-free and straightforward.
Lisa and Sam, whom I worked with, showed great expertise in the local market. They offered valuable insights and helped me find exactly what I was looking for in terms of renting my property out to a great tenant. Their attention to detail and commitment to ensuring everything went smoothly with the rental were truly impressive.
I highly recommend Beresford Adams (Lisa and Sam) to anyone looking for reliable and top-notch real estate services. They made the process effortless and delivered fantastic results!
David · 1 December 2024 · Beresford Adams Prestatyn
Agent replied · 8 December 2024
Thank you so much for your glowing 5* review David! We're thrilled to hear that Lisa and Sam provided you with outstanding service and made the process stress-free. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleFantastic letting staff! Helped me and my son to find a lovely home☺️
Megan · 30 November 2024 · Beresford Adams Bangor (282 High Street)
Agent replied · 8 December 2024
Thank you for taking the time to leave us this great 5* review Megan. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleVery happy with the support that Beresford Adams gave to both myself and my sellers
Valerie · 30 November 2024 · Beresford Adams Bangor (282 High Street)
Agent replied · 10 November 2024
Thank you for your lovely review Valerie. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you so much for marketing and selling our property in Y Felinheli
Johnny · 30 November 2024 · Beresford Adams Bangor (282 High Street)
Agent replied · 10 November 2024
Thanks Johnny for your great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic letting staff! Helped me and my son to find a lovely home☺️
Megan · 27 November 2024 · Beresford Adams Bangor (282 High Street)
Agent replied · 9 December 2024
Thank you for taking the time to leave us this great 5* review Megan. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleVery happy with the support that Beresford Adams gave to both myself and my sellers
Valerie · 27 November 2024 · Beresford Adams Bangor (282 High Street)
Agent replied · 10 November 2024
Thank you for your lovely review Valerie. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you so much for marketing and selling our property in Y Felinheli
Johnny · 27 November 2024 · Beresford Adams Bangor (282 High Street)
Agent replied · 10 November 2024
Thanks Johnny for your great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Ffion · 26 November 2024 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 10 December 2024
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again.
Lucy,
Customer Relations Team
★★★★★ 5/5
GoogleMargaret Chilton-Jones
We, my late husband and I, bought our house in Rhos on Sea in 2009 and had excellent Service then from Beresford Adams.. When my late husband died in 2016 I continued to live there happily until my body was disintegrating after nursing him I had to move into Sheltered Care Home in 2023.
I'm telling you this as very relevant to the wonderful and exceptional care, help and concern given to me by Zoe and Carys throughout the whole selling period, as I needed extra help as not able to be there for long periods in an empty house with only my walker chair and unable to take readings, stretch up or lift or sit alone for hours alone. They're incredible help was life-saving as none of my large family live anyway near. Thank you with all my heart to Zoe & Carys. You have been exceptional.
Margaret · 26 November 2024 · Beresford Adams Conwy (22 Conway Road)
★★★★★ 5/5
GoogleSam and her team in Lettings always go above and beyond highly recommend
Annie · 24 November 2024 · Beresford Adams Prestatyn
Agent replied · 8 December 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation Annie. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic staff always helpful from Renting through Sam and her team to Nikita arranging a Mortgage then to Glenys & Kayleigh a massive credit to the branch.
Donna · 24 November 2024 · Beresford Adams Prestatyn
Agent replied · 8 December 2024
Many thanks Donna for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would highly recommend Beresford Adams’s Prestatyn, having been a colleague for a number of years and also starting off as a tenant in a managed property of there’s there was nothing that seemed to of ever of been a problem. If you wanted to be with an agent who is up to date with all the latest legal legislations and top quality of work then Beresford’s Adams should be your first option.
Jess · 24 November 2024 · Beresford Adams Prestatyn
Agent replied · 8 December 2024
Hi Jess,
Thank you so much for your glowing 5* review and for your kind words. We're thrilled to hear about your positive experiences both as a colleague and a tenant.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleMy children say that Lisa Payne is the best person in the world after being so helpful and amazing helping us secure our future home. Absolutely delightful person, professional and genuinely caring. Thank you
Lydia · 24 November 2024 · Beresford Adams Prestatyn
Agent replied · 8 December 2024
Thanks you Lydia for taking the time to leave us your glowing comments and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFor over 3 years now, I have found that Sam and her colleagues at the Prestatyn office of Beresford Adams have provided very knowledgeable, helpful and practical advice relating to the management of my property as well as providing an efficient service dealing with ongoing day to day matters.
Jerry · 22 November 2024 · Beresford Adams Prestatyn
Agent replied · 8 December 2024
Thank you Jerry for the fantastic 5* review I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAVOID!! REALLY unprofessional service, antagonistic staff made the whole process miserable. One day they ignore you, the next they demand everything from you at once. I will never recommend the Holywell branch to anyone.
Dion · 20 November 2024 · Beresford Adams Holywell (10 Tower Gardens)
Agent replied · 23 November 2024
Hello Dion,
Thanks for your recent comments, however, please can you confirm it was this office that you dealt with as we have no record of you as a purchaser or a vendor with this branch. We have also tried to check all our personal representee forms and we cannot find a mention of you. Please if you could call the branch on 01352 711456 or email on review@countrywide.co.uk I will be more than happy to speak to you and discuss your review.
We pride ourselves in our customer service and are really disappointed that we cannot find you on our systems and would love to speak to you.
Kind Regards, Scott @ Customer Care
★★★★★ 5/5
GoogleCan't thank Steve at Beresford Adams enough. Without his patience, excellent communication skills and attention to detail our sale would not have gone through. Super team there, always do what they promise and get back to you when they say they will. They're always prepared to go the extra mile for their clients.
Elaine · 18 November 2024 · Beresford Adams Porthmadog (148 High Street)
Agent replied · 10 November 2024
Hi Elaine,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Steve and the team provided such excellent service and went the extra mile for you.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleLisa and team have helped me finding the perfect property as per my needs. Additionally, they took great care of all the paper formalities and made it a simple move.
Highly recommend.
Purnima · 17 November 2024 · Beresford Adams Prestatyn
Agent replied · 8 December 2024
Hello Purnima, thank you so much for your wonderful 5* review! We're thrilled to hear that Lisa and the team were able to assist you in finding the perfect property and making the move seamless. Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Sian · 16 November 2024 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 23 November 2024
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again.
Lucy,
Customer Relations Team
★★★★★ 5/5
GoogleI highly recommend Beresford Adams Prestatyn. Sam, Lauren and Georgina have been incredibly helpful and professional across all areas. As a tenant it is a godsend to experience such a high quality, friendly service. I would recommend Beresford Adams Prestatyn to any prospective tenants.
Mike · 15 November 2024 · Beresford Adams Prestatyn
Agent replied · 22 November 2024
Thank you for leaving us your superb 5* review and recommendation. Thank you Mike for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to Beresford Adams who helped us transition into a rental, our agent being Lisa, Lisa made the experience very straight forward and easy as we have never done a market rental before. If you are looking for a professional then look no further.
Thank you, Lisa
Cake will arrive as promised.
Ian · 15 November 2024 · Beresford Adams Prestatyn
Agent replied · 22 November 2024
Thank you for taking the time to leave us this great 5* review Ian. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTarryn was a fantastic estate agent and quickly helped me find the perfect place. I was able to book a viewing for the next day, and the property looked even better than in the pictures. The onboarding process was also smooth and efficient.
Laís · 11 November 2024 · Beresford Adams Chester (1-3)
Agent replied · 11 December 2024
Thank you for leaving us your superb 5* review Lais. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTarryn was a fantastic estate agent and quickly helped me find the perfect place. I was able to book a viewing for the next day, and the property looked even better than in the pictures. The onboarding process was also smooth and efficient.
Laís · 10 November 2024 · Beresford Adams Chester (3 Friarsgate)
Agent replied · 9 December 2024
Thank you for leaving us your superb 5* review Lais. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLot's of help and Lisa responds fast and is very polite
Jack · 8 November 2024 · Beresford Adams Prestatyn
Agent replied · 8 December 2024
Thanks for your amazing 5* review. Kind regards, Lucy, Customer Relations.
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