Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleThe girls at Holywell branch where absolutely incredible! Made it so easy and explained everything thoroughly!
I do want to give a special mention to Iwan who made it possible for us to get our 1st ever house eventhough we weren't in the ideal situation! And Laura who helped us in the very first instance! You are all amazing!
Great company!
Joshua Β· 15 March 2025 Β· Beresford Adams Holywell (10 Tower Gardens)
Agent replied Β· 26 April 2025
Thank you for your brilliant 5* review and thank you for your kind words Joshua. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe staff was very helpful specially ilinia longo and coreen Holland, they did everything for me from the start to end π β¦
Miralle Β· 15 March 2025 Β· Beresford Adams Conwy (18 Madoc Street)
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5/5
GoogleI cannot thank Jamie and his colleagues Coreen and Ilinka enough for their help in securing me a tenancy here in North Wales. They were friendly and patient at all times in talking me through a system I was unfamiliar with, and went the extra mile in tight time margins to ensure I had somewhere to live. A five star+ team.
Ann Β· 13 March 2025 Β· Beresford Adams Conwy (22 Conway Road)
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5/5
GoogleWant to give a huge shout out to Coreen and Ilinka for sorting my new flat out in Llandudno. Absolute stars the both of them and I love how caring and considerate they were in helping me ππ β¦
Innocent Β· 13 March 2025 Β· Beresford Adams Conwy (18 Madoc Street)
Agent replied Β· 14 April 2025
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleCaitlyn was very friendly, helpful and diligent throughout our purchase, and had good communication skills.
Colin Β· 13 March 2025 Β· Beresford Adams Chester (1-3)
Agent replied Β· 14 April 2025
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleA big thank you to the team at Beresford Adams for all their help with my recent house sale. A special thank you to Rhian and Cameron for their help and follow up, always professional, prompt communication and helpful advice, much appreciated.
Nia Β· 9 March 2025 Β· Beresford Adams Caernarfon
Agent replied Β· 22 April 2025
Thank you so much for your wonderful 5* review Nia! We're thrilled to hear that Rhian and Cameron provided you with professional and prompt service during your house sale. Your kind words are greatly appreciated. Best regards, Lucy, Customer Relations Team
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5/5
GoogleGreat service from start to finish in buying a property. Thanks Lesley, Lisa & Alex
Angela Β· 1 March 2025 Β· Beresford Adams Holyhead (7-9 Market Street)
Agent replied Β· 17 April 2025
Itβs really lovely to read another 5* review Angela. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
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5/5
GoogleProfessional, efficient, courteous and friendly service from Rhian, Cameron and the team made the sale of our late mother's house so much easier than it might have been! Really grateful to them all for a successful sale, I would definitely recommend them.
Elaine Β· 1 March 2025 Β· Beresford Adams Caernarfon
Agent replied Β· 9 April 2025
Thank you Elaine for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleI recently bought my property and found the service from all of the staff extremely friendly and professional. I would totally recommend them to anyone. All staff were efficient and always on hand to help
Thank you so much for making things run smoothly
Lesley Β· 26 February 2025 Β· Beresford Adams Conwy (18 Madoc Street)
Agent replied Β· 17 June 2025
Thank you for taking the time to leave us this great 5* review Lesley. Kind regards, Lucy, Customer Relations.
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1/5
TrustpilotNO SHOW
Phoned for an appointment for appraisal and valuation from Colwyn Bay Office,
l gave them a time and date, then confirmed with call from my partner and they confirmed the appointment as well
A Bloody NO SHOW from Beresford Adams !!! Waste of our time !!
A courtesy call to confirm from Beresford Adams Colwyn Bay
It would have been polite as part of there customer service to check appointment or say they where not coming .
We both had to finish work early to be at the appointment on time and waited !!!
We phoned office to ask why NO SHOW at 4-55pm no answer ?
when you close at 5pm
Will Never recommend or use Beresford Adam again
A Bit moor customer courtesy would not go a miss
Update NO APOLOGIES!!
Mr Β· 25 February 2025 Β· Beresford Adams Caernarfon
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5/5
GoogleWe had a great experience with the team at Beresford Adams in Llandudno. Super friendly and extremely helpful especially as this was our first rental in this part of the world. Thank you team!
Ailie Β· 25 February 2025 Β· Beresford Adams Conwy (18 Madoc Street)
Agent replied Β· 27 May 2025
Thank you for taking the time to leave us this tremendous 5* review Ailie. Kind regards, Lucy, Customer Relations.
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5/5
GoogleVery Friendly and professional. As first tine buyer it was great comfort to have the team to lean on. Thank you for the great service
Montego Β· 21 February 2025 Β· Beresford Adams Caernarfon
Agent replied Β· 8 May 2025
Thank you for taking the time to leave us this great 5* review Montego. Kind regards, Lucy, Customer Relations.
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1/5
GoogleTurned up for a property viewing at 15:45 at Erasmus Street, and the agent hasn't bothered to come. Travelled over an hour, and because it's after 12.30pm on a Saturday, I can't get hold of anyone because you're shut. Incredibly frustrated.
Emily Β· 17 February 2025 Β· Beresford Adams Conwy (18 Madoc Street)
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5/5
GoogleThank you to all the team at Porthmadog especially Julie whom was present on the first viewing, negotiating when making an offer, through to handing me the keys to my dream cottage⦠and all inbetween. Julie went above and beyond accompanying and enabling entry at short notice for tradesman to quote for work bought up on survey, answering queries. She was professional, patient and compassionate when I called in tears, when it all got too much. She also communicated with both solicitors keeping both myself and seller up to date with the sale. Thank you Julie Claire and Steve
T Β· 13 February 2025 Β· Beresford Adams Porthmadog (148 High Street)
Agent replied Β· 26 April 2025
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
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5/5
GoogleRecently bought a house through beresford adams in holywell. Janice who looked after us from start to finish was brilliant and kept us upto date through the whole process. We also had our mortgage through hannah based in the same office who again was brilliant and kept us in the loop and worked hard to ensure we got our home. Would highly recomend this branch and for those worried about the process these wondeful people willl make it a breeze.
Adam Β· 8 February 2025 Β· Beresford Adams Holywell Sales
Agent replied Β· 22 February 2025
Thank you Adam for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleA great team at this branch. We have purchased 3 houses with Lesley in the last 12 months. We described what type of property we were looking for and she proactively contacted us when a house matching our requirements came on the market. She then chased the sale through to completion keeping on top of all the parties involved to make sure it was a timely and efficient process. Would highly recommend.
Karen Β· 2 February 2025 Β· Beresford Adams Holyhead (7-9 Market Street)
Agent replied Β· 2 June 2025
Thank you Karen for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI recently sold a property through the Beresford Adams Mold branch and would highly recommend the team. Both Sian and Cherry were friendly, efficient, responsive and able to assist with my queries. The whole team were fantastic throughout.
Lucy Β· 29 January 2025 Β· Beresford Adams Mold (The Cross)
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5/5
GoogleRecently purchased a property through Beresford Adams, Stacey and colleagues made the process super easy, great communication and support throughout. Highly recommended.
Alfie Β· 28 January 2025 Β· Beresford Adams Abersoch
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5/5
GoogleThank you to all the team at Porthmadog especially Julie whom was present on the first viewing, negotiating when making an offer, through to handing me the keys to my dream cottage⦠and all inbetween. Julie went above and beyond accompanying and enabling entry at short notice for tradesman to quote for work bought up on survey, answering queries. She was professional, patient and compassionate when I called in tears, when it all got too much. She also communicated with both solicitors keeping both myself and seller up to date with the sale. Thank you Julie Claire and Steve
T Β· 28 January 2025 Β· Beresford Adams Porthmadog (148 High Street)
Agent replied Β· 17 April 2025
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
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5/5
GoogleRecently bought a house through beresford adams in holywell. Janice who looked after us from start to finish was brilliant and kept us upto date through the whole process. We also had our mortgage through hannah based in the same office who again was brilliant and kept us in the loop and worked hard to ensure we got our home. Would highly recomend this branch and for those worried about the process these wondeful people willl make it a breeze.
Adam Β· 26 January 2025 Β· Beresford Adams Holywell (10 Tower Gardens)
Agent replied Β· 19 May 2025
Thank you Adam for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI recently sold a property through the Beresford Adams Mold branch and would highly recommend the team. Both Sian and Cherry were friendly, efficient, responsive and able to assist with my queries. The whole team were fantastic throughout.
Lucy Β· 26 January 2025 Β· Beresford Adams Lettings
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5/5
GoogleWe were so pleased we contracted Beresford Adams to sell our property. Professional from start to finish, valuation close to accepted offer and the complete service well worthwhile the investment. Thank you
Karen Β· 17 January 2025 Β· Beresford Adams Chester (3 Friarsgate)
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5/5
GoogleFantastic approach, commitment and engagement in every single step throughout the whole process of selling and buying.
The Wrexham branch can be honestly recommended to anyone who does not want to struggle with finding a buyer and/or a seller. 5 stars for Alecia.
Kamil Β· 17 January 2025 Β· Beresford Adams Wrexham (53 Hope Street)
Agent replied Β· 24 January 2025
Thank you Kamil for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe have just completed on our first home with the help of Aimee OβNeill as our mortgage advisor and Kate Owen as our agent and both have been exceptional the whole way through! Aimee deserves a pay rise with the amount of work and extra hours she put in going above and beyond to take the stress out of our hands.
Unfortunately, due to no fault of the team we had hit a few snags during our journey and the whole process has taken about 5 months, however, Aimee and Kate have fought our corner the whole way through, kept us well informed and reassured us at every turn.
Being first time buyers we honestly had no idea what we were doing and this team were attentive and helpful answering all of our questions no matter how little or tedious!
I would absolutely recommend both Beresford Adams Chester and Countrywide Mortgages to anyone looking to buy their first home and we will absolutely be going back to them in the future!
Thank you so much!
Eve Β· 14 January 2025 Β· Beresford Adams Chester (1-3)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.