5/5
GoogleFantastic experience dealing with them, in particular Samantha Galvin. Quick and easy and genuine, Thankyou
Trusted Agent profile · Clwyd, Gwynedd, Cheshire and more
Verified
Beresford Adams estate agents in Chester, Prestatyn, Conwy and 12 more
★★★★★
2,157 reviews across 24 offices and 4 platforms
Beresford Adams has 24 offices, in Chester (two offices), Prestatyn, Conwy (three offices), Bangor (two offices), Wrexham (two offices), Mold (two offices), Colwyn Bay, Holywell (two offices), Caernarfon, Porthmadog (two offices), Holyhead (two offices), Menai Bridge, Abersoch, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Wrecsam, Conwy and Caernarfonshire). Together they have 2,157 reviews on four platforms, rated 4.5 out of 5 overall.
2,088
Reviews on Google
All 24 offices
6
Reviews on Facebook
All 24 offices
1
Reviews on The Trusted Agent
All 24 offices
62
Reviews on Trustpilot
Business-wide
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Beresford Adams's 24 offices, most reviewed first. Each has its own page.
- Beresford Adams Chester (1-3)1-3, Friarsgate, Grosvenor Street, CH1 1XG281 reviews · 221 on Google (4.6)11 in the last 90 days
- Beresford Adams Prestatyn96-97 High Street, LL19 9AP239 reviews · 239 on Google (4.8)24 in the last 90 days
- Beresford Adams Chester (3 Friarsgate)3 Friarsgate, Grosvenor Street, CH1 1XG235 reviews · 234 on Google (4.5)26 in the last 90 days
- Beresford Adams Conwy (22 Conway Road)22 Conway Road, Colwyn Bay, LL29 7HT221 reviews · 161 on Google (4.8)9 in the last 90 days
- Beresford Adams Conwy (18 Madoc Street)18 Madoc Street, Llandudno, LL30 2TL193 reviews · 133 on Google (4.6)1 in the last 90 days
- Beresford Adams Bangor (282 High Street)282 High Street, LL57 1UL150 reviews · 150 on Google (4.6)8 in the last 90 days
- Beresford Adams Wrexham (53 Hope Street)53 Hope Street, LL11 1BE150 reviews · 150 on Google (4.4)8 in the last 90 days
- Beresford Adams LettingsThe Cross, CH7 1ER146 reviews · 86 on Google (4.6)2 in the last 90 days
- Beresford Adams Bangor (282 High Street)282 High Street, Bangor, LL57 1UL143 reviews · 137 on Google (4.6)6 in the last 90 days
- Beresford Adams Wrexham (53 Hope Street)53 Hope Street, LL11 1BE137 reviews · 137 on Google (4.5)7 in the last 90 days
- Beresford Adams Colwyn Bay13 Penrhyn Road, LL29 8LG126 reviews · 126 on Google (4.8)0 in the last 90 days
- Beresford Adams Holywell Sales10 Tower Gardens, Holywell, CH8 7TG, CH8 7TG105 reviews · 45 on Google (4.7)3 in the last 90 days
- Beresford Adams Holywell (10 Tower Gardens)10 Tower Gardens, Holywell, CH8 7TG103 reviews · 43 on Google (4.7)1 in the last 90 days
- Beresford Adams Mold (The Cross)The Cross, CH7 1ER99 reviews · 99 on Google (4.6)1 in the last 90 days
- Beresford Adams Caernarfon29 Bridge Street, Caernarfon, LL55 1AB, LL55 1AB97 reviews · 37 on Google (4.6)3 in the last 90 days
- Beresford Adams Porthmadog (148 High Street)148 High Street, LL49 9NU79 reviews · 19 on Google (4.3)2 in the last 90 days
- Beresford Adams Holyhead7-9 Market Street, Holyhead, Gwynedd, LL65 1UL, LL65 1UL60 reviews · 0 on Google1 in the last 90 days
- Beresford Adams Holyhead (7-9 Market Street)7-9 Market Street, LL65 1UL23 reviews · 23 on Google (4.7)2 in the last 90 days
- Beresford Adams Porthmadog (148 High Street)148 High Street, LL49 9NU20 reviews · 20 on Google (4.2)1 in the last 90 days
- Beresford Adams Menai Bridge15 High Street, LL59 5EE17 reviews · 17 on Google (3.9)1 in the last 90 days
- Beresford Adams AbersochThe Harbour, LL53 7AP16 reviews · 16 on Google (4.9)1 in the last 90 days
- Beresford Adams Conwy (2 Lancaster Square)2 Lancaster Square, LL32 8HT9 reviews · 9 on Google (4.6)0 in the last 90 days
- Beresford Adams Rhyl20 Wellington Road, LL18 1BG4 reviews · 4 on Google (5.0)0 in the last 90 days
- Beresford Adams Ruthin33 Well Street, LL15 1AF1 reviews · 1 on Google (5.0)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Beresford Adams office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleSimply lazy and lacks integrity
1/5
GoogleI strongly advise against using this agency to manage any property. In my experience, they have consistently demonstrated a complete lack of capability in handling even basic responsibilities. From withholding funds without clear explanation, to failing to take or provide accurate meter readings, their service has been disorganised and frustrating. Every time you contact them for information, no one seems to know what’s going on, and promises of a callback are rarely, if ever, fulfilled. There is a clear lack of accountability, with staff turnover so high that it's impossible to know who is managing what. You’re constantly being passed from one person to another with no resolution in sight. In short, they are not equipped to manage properties in a professional or reliable manner. AVOID at any cost !!!!
Agent replied · 16 October 2026
Hello Margarita, Thank you for sharing your feedback with us. I'm sorry to hear about your experience and the issues you've encountered. Please contact us at review@countrywide.co.uk so we can address your concerns directly and work towards a resolution. Best regards, Lucy, Customer Relations Team
5/5
GoogleThese guys really do a great job and a great service, sale was slow but due to solicitors taking there time with queries but we eventually got there after the agents gave them a good push, very happy, highly recommend if you are to buy or sell, even rent in Colwyn bay and surrounding areas. Thanks again :)
5/5
GoogleThese guys really do a great job and a great service, sale was slow but due to solicitors taking there time with queries but we eventually got there after the agents gave them a good push, very happy, highly recommend if you are to buy or sell, even rent in Colwyn bay and surrounding areas. Thanks again :)
5/5
GoogleExceptionally happy with a very smooth experience in what could have been a complicated process. No hesitation in recommending their services.
5/5
GoogleReally good Agent. Thank you so much !
Agent replied · 13 April 2026
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleAlecia managed the sale and completion of my property. Brilliant from start to finish, not once did I need to chase or follow up with either her or even my own solicitors. Fantastic working with her and look forward to doing so again
Agent replied · 13 April 2026
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleTarryn was very helpful throughout viewing and moving process, great customer service and helped me get all my questions answered.
Agent replied · 13 April 2026
Thank you for leaving us your superb 5* review Abbie. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic approach, commitment and engagement in every single step throughout the whole process of selling and buying. The Wrexham branch can be honestly recommended to anyone who does not want to struggle with finding a buyer and/or a seller. 5 stars for Alecia.
Agent replied · 22 January 2025
Thank you Kamil for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleAlecia was a key person involved in getting us moved into our new home. We had only 6 weeks to get everything done and she went above and beyond to ensure we would so thanks to her and others we were able to spend Christmas in our new home.
Agent replied · 9 January 2025
Many thanks Andy for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service
Agent replied · 10 December 2024
Thank you for taking the time to leave us this amazing 5* review Rebecka. Kind regards Lucy, Customer Relations.
4/5
GoogleAlecia was always on hand to speak to which helped enormously with the selling process thank you
Agent replied · 25 October 2024
We're delighted to hear that Alecia was able to assist you throughout the selling process. Thanks for your lovely review Ruth. Best regards, Lucy, Customer Relations Team
5/5
GoogleI had a really positive experience with Beresford Adams in Colwyn Bay while looking for a property. The team there were incredibly helpful throughout the entire process. Laura, in particular, was exceptionally helpful in securing my mortgage. They took the time to understand exactly what I was looking for and offered genuinely useful advice and suggestions. Their local knowledge of Colwyn Bay was excellent, and I always felt supported. I would definitely recommend Beresford Adams in Colwyn Bay to anyone looking to buy in the area and who values a helpful and attentive estate agency.
5/5
GoogleAmazing staff, Lisa was very helpful finding us our new home
5/5
GoogleThk u so much Janice all her staff fr Beresford Adams Holywell cudnt got over the line without ur help Thk u so much ❤️❤️❤️❤️
Agent replied · 22 April 2025
Thank you for your terrific 5* review and for your complimentary comments Stephen. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe can’t thank all the team enough at Bereford Adams. Fantastic service from the first point of contact until the completion day. A very special mention to Alecia who was our agent throughout and always went above and beyond to help us. Always on hand with any questions or updates. Informed us of every stage and made us feel very at ease in what is a very stressful time! Thank you Alecia for your exception customer service! You’re a star!
Agent replied · 16 October 2026
Many thanks for your marvellous 5* review Hayley. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe girls at Holywell branch where absolutely incredible! Made it so easy and explained everything thoroughly! I do want to give a special mention to Iwan who made it possible for us to get our 1st ever house eventhough we weren't in the ideal situation! And Laura who helped us in the very first instance! You are all amazing! Great company!
Agent replied · 8 June 2025
Thank you for your brilliant 5* review and thank you for your kind words Joshua. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe can’t thank all the team enough at Bereford Adams. Fantastic service from the first point of contact until the completion day. A very special mention to Alecia who was our agent throughout and always went above and beyond to help us. Always on hand with any questions or updates. Informed us of every stage and made us feel very at ease in what is a very stressful time! Thank you Alecia for your exception customer service! You’re a star!
Agent replied · 17 April 2025
Many thanks for your marvellous 5* review Hayley. Best wishes, Lucy, Customer Relations.
5/5
GoogleThk u so much Janice all her staff fr Beresford Adams Holywell cudnt got over the line without ur help Thk u so much ❤️❤️❤️❤️
Agent replied · 14 April 2025
Thank you for your terrific 5* review and for your complimentary comments Stephen. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service from start to finish. Diolch.
Agent replied · 3 May 2025
Thank you for your glowing 5* review Ian. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
5/5
GoogleHas the best experience with Beresford Adams! So grateful to Alecia for managing my sale and keeping me updated throughout! Thank you so much!
Agent replied · 13 April 2026
Thank you for taking the time to leave us this great 5* review Rhea. Kind regards, Lucy, Customer Relations.
5/5
GoogleCaitlyn was very friendly, helpful and diligent throughout our purchase, and had good communication skills.
Agent replied · 17 April 2025
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleI cannot thank Jamie and his colleagues Coreen and Ilinka enough for their help in securing me a tenancy here in North Wales. They were friendly and patient at all times in talking me through a system I was unfamiliar with, and went the extra mile in tight time margins to ensure I had somewhere to live. A five star+ team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Beresford Adams
Which Beresford Adams office has the most reviews?
Chester (1-3) has the most, with 281 reviews rated 4.3 out of 5, followed by Prestatyn with 239.
Where are the Beresford Adams offices?
The 24 Beresford Adams offices, by town:
- Abersoch: The Harbour, Abersoch, Caernarfonshire, LL53 7AP
- Bangor (282 High Street): 282 High Street, Bangor, Gwynedd, LL57 1UL
- Bangor (282 High Street): 282 High Street, Bangor, LL57 1UL
- Caernarfon: 29 Bridge Street, Caernarfon, LL55 1AB, LL55 1AB
- Chester (1-3): 1-3, Friarsgate, Grosvenor Street, Chester, CH1 1XG
- Chester (3 Friarsgate): 3 Friarsgate, Grosvenor Street, Chester, Cheshire, CH1 1XG
- Colwyn Bay: 13 Penrhyn Road, Colwyn Bay, Conwy, LL29 8LG
- Conwy (18 Madoc Street): 18 Madoc Street, Llandudno, Conwy, LL30 2TL
- Conwy (2 Lancaster Square): 2 Lancaster Square, Conwy, LL32 8HT
- Conwy (22 Conway Road): 22 Conway Road, Colwyn Bay, Conwy, LL29 7HT
- Holyhead: 7-9 Market Street, Holyhead, Gwynedd, LL65 1UL, LL65 1UL
- Holyhead (7-9 Market Street): 7-9 Market Street, Holyhead, Gwynedd, LL65 1UL
- Holywell (10 Tower Gardens): 10 Tower Gardens, Holywell, CH8 7TG
- Holywell Sales: 10 Tower Gardens, Holywell, CH8 7TG, CH8 7TG
- Lettings: The Cross, Mold, CH7 1ER
- Menai Bridge: 15 High Street, Menai Bridge, Gwynedd, LL59 5EE
- Mold (The Cross): The Cross, Mold, Clwyd, CH7 1ER
- Porthmadog (148 High Street): 148 High Street, Porthmadog, LL49 9NU
- Porthmadog (148 High Street): 148 High Street, Porthmadog, Gwynedd, LL49 9NU
- Prestatyn: 96-97 High Street, Prestatyn, Clwyd, LL19 9AP
- Rhyl: 20 Wellington Road, Rhyl, Clwyd, LL18 1BG
- Ruthin: 33 Well Street, Ruthin, Clwyd, LL15 1AF
- Wrexham (53 Hope Street): 53 Hope Street, Wrexham, Wrecsam, LL11 1BE
- Wrexham (53 Hope Street): 53 Hope Street, Wrexham, LL11 1BE
Has Beresford Adams won any awards?
Yes. In The Trusted Agent 2026 awards: Beresford Adams, Clwyd won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
