Andrew Grant reviews in Worcester, Pershore, Droitwich and 10 more

★★★★★ 5/5

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Fast, efficient , professional and compassionate.

Andrew Grant were fantastic. All their staff were on the ball , helpful and they did a thoroughly professional job. When they said they would do something they did it . Their communication with me as a client was exemplary and they communicated with each other which was equally important. I would highly recommend them . They had the right contacts, used them and got me a sale at at higher price than I was expecting and with a speed that was unheard of as far as I was concerned and I'm a solicitor !. I would certainly use them again .

Melissa · 22 September 2016 · Andrew Grant Solihull

★★★★★ 2/5

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initial good service then it fell off a cliff!

Initially very pleased with the experience but once we had an offer on the table the agents became very hard to contact, were very slow in providing updates - if they came back at all and seemed at times to represent their buyer rather than us. I lost track of the number of times I left a message to get nothing back for days on end. Very disappointing customer experience especially as my mum who was selling was elderly, anxious and was going through what is acknowledged as a very stressful time

Linden · 22 September 2016 · Andrew Grant Pershore

★★★★★ 5/5

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Wonderful Leanne Fletcher

I have not met Leanne, but in the few years that she has been managing my two small properties, she has been unfailingly efficient, charming and helpful. Any query is answered and dealt with satisfactorily and immediately. She is an absolute star, and I have recommended her to friends.

Lucy · 22 September 2016 · Andrew Grant Worcester (Cupola Court)

★★★★★ 5/5

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Very friendly, quick response, efficient

For more than 2 years now, I have been living as a tenant at a property managed by Leanne and I couldn't be happier or more satisfied because in the last 2 years, she has been really quick to sort out any breakdowns or faults that have happened in the house. She always knows exactly who to call or what to do in the event of any problems. Because of this, I see myself living at this property for the foreseeable future. Thank you so much Leanne! You are excellent at what you do.

Obianuju · 21 September 2016 · Andrew Grant Worcester (Cupola Court)

★★★★★ 5/5

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Fast House sale with excellent service

Having had difficulty in selling my property in Malvern Wells I chose Andrew Grant to re-market the property for me. They were thorough in their preparation of marketing media, confident in their ability to sell the property and were very enthusiastic, As the property was empty, it was important that the agents' representatives who took client viewings were experienced and motivated and Sarah Hempstock (Sales Valuer) ensured me that this was the case and convinced me to use Andrew Grant. Within a month or so the property was sold subject to contract.

Reeves · 21 September 2016 · Andrew Grant Malvern

★★★★★ 5/5

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Highly responsive and always on the case

I moved from Bath to Worcestershire and was buying a house bought by people now living in Australia. Not a great combination you might think but Mary Ann Williams was fabulous throughout, acting as she should on behalf of the sellers, but always responsive, helpful and friendly with me too. I couldn't have asked for more. Very, very good.

AG · 21 September 2016 · Andrew Grant Country Homes

★★★★★ 5/5

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Leanne fletcher

Always very helpful, never had to wait for reply. Brilliant

Kamila · 21 September 2016 · Andrew Grant Worcester (Cupola Court)

★★★★★ 5/5

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Handling of tenant

Thank you to Louise Winnall and her team for helping me the ending of a contract with a tenant.. I appreciated the guidance offered.

Shelley · 21 September 2016 · Andrew Grant Worcester (Cupola Court)

★★★★★ 4/5

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Very friendly and helpful

Deal mainly with Leanne Fletcher who is always helpful, quick, and deals with problems in a very friendly manner both phone and email. Then follows up by keeping us informed of any news.

David · 20 September 2016 · Andrew Grant Worcester (Cupola Court)

★★★★★ 4/5

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Tenancy

We are happy with the service received by Leanne Fletcher ..Thank you.

Rui · 20 September 2016 · Andrew Grant Worcester (Cupola Court)

★★★★★ 5/5

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Friendly and efficient service made moving easy

I have had a really good experience of dealing with Leanne at Andrew Grant Worcester for my recent apartment move and with a few post move queries. I always get very prompt attention and I have found dealing with Leanne really easy as she is always so helpful and pleasant.

Deborah · 20 September 2016 · Andrew Grant Worcester (Cupola Court)

★★★★★ 3/5

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A professional organisation whose service to customers is let down by poor attention to detail

At the start of the letting process a for sale sign was erected at the property when it should have displayed to let. In addition the marketing information was released with a selection of poor interior photographs despite the fact that we had rejected the draft details that were forwarded to us for approval. It was regrettable that our tenant was refused the keys to the property on the morning that they were due to take possession due to an oversight by Andrew Grant personnel failing to identify the need or otherwise for a carbon monoxide alarm.

David · 15 September 2016 · Andrew Grant Malvern

★★★★★ 5/5

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My review of Andrew Grant Bromsgrove offcie

We are very satisfied with the performance of Andrew Grant Bromsgrove office, they were very efficient and the communication from them was very good. I would be more than happy to recommend the Bromsgrove office to any potential client..

John · 14 September 2016 · Andrew Grant Commercial

★★★★★ 5/5

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Recent Sale

Worked hard on marketing our property and kept us upto date with when it would appear in the paper etc overall very pleased,.

Steve · 13 September 2016 · Andrew Grant Stourbridge

★★★★★ 5/5

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Sale of the century

Andrew Grant was recommended to us and did not disappoint. The team worked very hard to secure a sale and supported us through some sticky moments prior to exchange. We cannot thank Matthew Cooke and Mary-Ann Williams enough and would recommend your team to anyone using the Worcester Office. Judith and Malcolm Jones.

Malcolm · 12 September 2016 · Andrew Grant Country Homes

★★★★★ 5/5

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Outstanding Service

I bought my first house with Andrew Grant Hereford and I cannot praise them enough from start to finish. Right from the first viewing they were very professional, nothing was to much problem and any questions I had that they could not answer straight away they would have the answers for me by the next day. Helena was the agent I dealt with throughout the process she was brilliant. I am sure I drove her up the wall with all my queries and questions but she was always willing to help in any way she could as were the rest of the team at Andrew Grant Hereford. I got very stressed at times but one call to the team and they sorted it out and advised me. I am now settled in my lovely new home Thank You Helena and all the team at Andrew Grant Hereford. Lucy.

Lucy · 10 September 2016 · Andrew Grant Hereford

★★★★★ 4/5

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Jenny and team have been very helpful /would recommend

Jenny has been very helpful and our main contact.Its starting to frustrate us now as we are chasing daily window keys to stop our daughter falling out and also paint to touch up our walls,but I'm gussing it's the builders not supplying these items.It may seem small to some people but it's playing our minds.

Paul · 8 September 2016 · Andrew Grant Country Homes

★★★★★ 5/5

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Excellent Service Every Step of the Way

We instructed Andrew Grant to sell our property after receiving positive feedback from others about their high levels of service delivery and professionalism. From the outset we were not disappointed. Anneke Babber (Stourbridge branch) is confident, friendly and highly efficient as are her colleagues at the Stourbridge branch Anneke explained the marketing process in detail and reassured us immediately that Andrew Grant were the right agents to market and sell our property. The online portal makes monitoring of progress very easy. Viewings were always scheduled in at a time to suit us and adequate notice given on every occasion. Anneke also provided a number of ideas and initiatives to expedite the process. House sales and moves are potentially very stressful but we can honestly say Andrew Grant made the whole experience far less complicated and painful. Thank you!

Esta · 8 September 2016 · Andrew Grant Stourbridge

★★★★★ 1/5

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Rented a property through Andrew grant. The service was terrible. I was repeatedly told that items would be emailed to me the next day and never arrived, I was constantly having to call up Andrew grant to get anything done. I would ring at 3 in the afternoon and told by the agent that he hadn't looked at his computer yet!! Absolutely terrible service, I would still be waiting on the property now if I hadn't phoned them. Will never use this company again.

Lousie · 31 August 2016 · Andrew Grant Redditch

★★★★★ 5/5

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Excellent service and communication

Samantha · 25 August 2016 · Andrew Grant Malvern

★★★★★ 5/5

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Professional, efficient and supportive

We chose Andrew Grant as our agent and feel very lucky that we did so. They did everything they possibly could to help us through the process of selling our house. Always happy to give updates and guidance at all times. We would definitely recommend to others. Carl & Gail Hewitt

Gail · 25 August 2016 · Andrew Grant Bromsgrove (44 High Street)

★★★★★ 3/5

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Excellent Sales experience let down by on line conveyancing

Poor internet access at home didn't help However I would choose a local solicitor where you can talk and deliver paperwork . Several of the items we uploaded were mislaid which added to the stress of the process , poor telephone response from a " conveyancing factory " I cannot criticise individuals who are I am sure doing their best . Regards

Grant · 23 August 2016 · Andrew Grant Redditch

★★★★★ 5/5

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Fast, easy and stress-free

Glenn at the Redditch store was helpful and explained everything to us throughout the process. We are first time renters but Glenn and the staff at redditch made it an easy and stress-free process informing us what was happening throughout and what payments were required and why. No hidden costs or agendas. Would highly recommend using Andrew Grant!

SM · 23 August 2016 · Andrew Grant Redditch

★★★★★ 5/5

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Sale of 17 Waterworks road worcester

First class service, efficient and good communication! Very pleased with outcome of sale, would definitely recommend!

Nick · 21 August 2016 · Andrew Grant Worcester (Cupola Court)