Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleMy partner phoned about a rental property the day it went live on Rightmove & was told to go online & fill out a form to register our interest which we did. We then heard nothing, no contact from anyone so my partner chased it up to then be told they were fully booked for viewings. Feeling incredibly disappointed, I followed it up with an email & the following day spoke to a lady on the phone. I was told they would send me a 360 tour via email of the property & if we liked it we could then request to view it in person. We both received a video of a totally different property. Unsurprisingly, after being given the runaround, the property was no longer available. We were both so upset to not even have the opportunity to view it in person.
Lottie · 20 August 2026 · Andrew Grant
★★★★★ 5/5
GoogleThe team at Andrew Grant were fantastic throughout the entire sale process. Their market knowledge and communications made the sale much smoother than expected. Highly recommended.
Sami · 15 August 2026 · Andrew Grant
Agent replied · 22 August 2026
Thank you so much Sami for your kind words and recommendation. We’re delighted to hear that our team’s market knowledge and communication helped make your sale process as smooth and straightforward as possible.
★★★★★ 5/5
GoogleI had the pleasure of having Daniel Pycock for the viewing. He came across very friendly and presentable. Daniel was professional and answered any questions I had.
Thank you
Luke · 1 August 2026 · Andrew Grant
Agent replied · 22 August 2026
We’re pleased to hear Daniel made such a positive impression during your property viewing, Luke. His friendly approach and professional service are an important part of helping clients feel informed and supported throughout their property journey.
★★★★★ 4/5
GoogleRating only, no written review.
Gautam · 1 August 2026 · Andrew Grant
★★★★★ 5/5
GoogleExcellent - had the pleasure of dealing with Tara, who was able to help me navigate a particularly complex sale. AG and staff went above and beyond to get me to a desired outcome. Would recommend!
Alexander · 25 July 2026 · Andrew Grant
Agent replied · 22 August 2026
Thank you Alexander for your thoughtful recommendation. We're pleased Tara's knowledge and support helped make a challenging property sale easier to manage and it's great to hear the whole team made a positive difference throughout the process.
★★★★★ 5/5
GoogleExcellent service, with a special mention to Daniel Glover and Tara Graham, providing superb communication and advice throughout the entire process.
Daniel · 22 July 2026 · Andrew Grant
Agent replied · 22 August 2026
Daniel, thank you for your generous feedback. We are delighted both Daniel and Tara provided clear communication and professional advice throughout your property journey, and we greatly appreciate your recommendation of our team.
★★★★★ 5/5
GoogleDan Pycock is a terrific property manager. He is excellent at keeping in contact with me regarding any issues that arise, presenting me with solutions and then quickly acting upon any decisions made. I cannot recomend him highly enough.
Susie · 22 July 2026 · Andrew Grant
Agent replied · 22 August 2026
Susie, thank you for your wonderful review. We are delighted Dan has consistently provided proactive property management, clear communication and practical solutions to support your lettings experience.
★★★★★ 5/5
GoogleTonia was exceptional! Unfortunately our house was for sale through another agent, with Tonia being our vendors estate agent. She however was the one who kept everyone in the chain up to date as soon as she had the information to her fingertips. Tonia kept us sane throughout and if we ever do this process again we will definitely be using Andrew Grant.
Hannah · 22 June 2026 · Andrew Grant
Agent replied · 22 August 2026
Hannah, thank you for your lovely words. We are so pleased Tonia kept everyone informed throughout your property purchase and helped make a challenging sales process feel much more manageable.
★★★★★ 5/5
GoogleExcellent service, very empathetic through a difficult sale. Much appreciated.
Jane · 22 June 2026 · Andrew Grant
Agent replied · 22 August 2026
Your kind review is greatly appreciated. We are pleased our team could provide empathetic support throughout your property sale, reflecting how since our change of ownership in 2020 we have focused on putting clients at the centre of everything we do.
★★★★★ 5/5
GoogleAndrew Grant (Lettings Service)
Over the passed 8 years of interacting with this Companys Lettings Service, I have had very little problems, but they were Promptly delt with to my satisfaction. I would like to take this oppotunity to Thank the AG Lettings Team for all there Great Work.
David · 22 June 2026 · Andrew Grant
Agent replied · 22 August 2026
David, thank you for your continued support over the past eight years. It means a great deal to know our lettings team has consistently provided prompt service and reliable support whenever needed.
★★★★★ 1/5
GoogleDisappointing Experience, Avoid This Agent
I had a very frustrating experience with this agency. Initially, I agreed to a sole selling contract with a 16-week period, which was confirmed in an email. However, they failed to explain the full implications of an indefinite sale period in the contract, which became a serious issue down the line.
Two years later, they tried to charge me a fee despite not having sold the property, and only admitted their mistake after some back-and-forth. Their aggressive approach during this time, combined with a total failure to apologise or take responsibility for their errors, made the situation even worse. The lack of transparency, poor communication, and their unwillingness to own up to their mistakes was incredibly disappointing.
Additionally, I’ve heard from several other buyers who struggled with getting their deposits back, which is another red flag. I strongly advise looking for a more reliable alternative. There are plenty of agencies out there that are more transparent, professional, and trustworthy. This is especially clear when nearly a quarter of all reviews here are negative. I’m sure the £300 withdrawal fee they forced me to pay will end up costing them more in the long run than they could ever imagine.
Robert · 9 April 2026 · Andrew Grant
★★★★★ 1/5
GoogleVery poor communication from this company.
Janice · 6 April 2026 · Andrew Grant
Agent replied · 13 April 2026
Thank you for your feedback Janice and for the helpful conversation we subsequently had that allowed us to apologise for not meeting your very reasonable expectations.
As discussed, we accept that we completely failed on this occasion to deliver the standard of communication we have become known for. Theoretically, with our team structure this should never happen and we are looking into what part of our process allowed it to.
Thank you again for highlighting this and we are once again very sorry for the frustration caused and for the standard of service you received.
★★★★★ 5/5
GoogleGreat experience all round with Andrew Grants; they have market leading innovative strategies to sell houses even in this difficult market. From our initial meeting and the advice we received (and took) to the team chasing up clients and solicitors alike they were faultless. From marketing to completion was about 8 weeks all in! I couldn’t recommend them highly enough.
Steven · 30 March 2026 · Andrew Grant
Agent replied · 13 April 2026
It is great to hear your sale progressed so efficiently from marketing through to completion. Your comments on our strategy, advice and team coordination reflect the professional service our team strives to deliver.
★★★★★ 5/5
GoogleWe had a great experience with Andrew Grant buying our dream property.
Shout out to Jo and Louise, who were fab throughout. They were always on it and usually the first to keep us updated, which made everything feel really smooth and stress-free.
Really enjoyed working with them and wouldn’t hesitate to recommend!
Victoria · 23 March 2026 · Andrew Grant
Agent replied · 13 April 2026
We are delighted you found your property purchase such a smooth and positive experience. Jo and Louise will be pleased their proactive communication and support helped keep everything on track throughout.
★★★★★ 5/5
GoogleVery happy with the service and regular updates.Would recommend.
Muntazir · 13 March 2026 · Andrew Grant
Agent replied · 13 April 2026
We are pleased you were happy with the professional service and regular updates Muntazir, and appreciate your recommendation of our estate agency team during your property purchase.
★★★★★ 5/5
GoogleWe recently completed our purchase through Andrew Grant and overall had a positive experience. As with any property transaction, there were a few issues along the way, but the team remained professional and supportive throughout.
A special mention must go to Tonia, our progressor, who was absolutely brilliant. She worked tirelessly chasing updates, keeping communication flowing between all parties, and making sure we were kept in the loop at all times. Her proactive approach and clear communication made a real difference during the more stressful moments of the process.
We’re very grateful for her hard work and dedication, and it certainly didn’t go unnoticed. Thank you again for helping us get to completion.
Emma · 13 March 2026 · Andrew Grant
Agent replied · 13 April 2026
Emma, we are pleased your purchase was handled with care, and it means a great deal that Tonia’s dedication and clear communication supported you through the property sale process. Our team always aims to provide a professional estate agency service and steady support so clients feel confident from offer to completion.
★★★★★ 5/5
GoogleRating only, no written review.
Jack · 13 February 2026 · Andrew Grant
Agent replied · 13 April 2026
Thank you Jack for taking the time to leave a five star rating, which is appreciated by our team and reflects our ongoing commitment to providing a professional estate agency service.
★★★★★ 5/5
GoogleExcellent Service. Managed sale transaction faultlessly. 5 *.
Chris · 13 February 2026 · Andrew Grant
Agent replied · 13 April 2026
Thank you for your kind review Chris, we are pleased our estate agency team managed your property sale smoothly and provided professional service throughout.
★★★★★ 5/5
GoogleFantastic service. As first time buyers this was a daunting process but Andrew Grant communicated well, answered questions promptly and gave reassurance when needed. Tonia especially was very down to earth and approachable.
We initially had to pay a reservation fee which we were happy to do as we were committed buyers. The fee was returned the day we exchanged contracts.
If in the future I was looking at selling my home I would definitely consider Andrew Grant.
Charlotte · 13 February 2026 · Andrew Grant
Agent replied · 13 April 2026
Charlotte, we’re glad your first purchase felt supported and well guided, especially during what can be a daunting process. It is great to know Andrew Grant and Tonia’s clear communication and reassurance helped you feel confident from reservation through to exchange.
★★★★★ 5/5
GoogleGreat service
From first initial meeting with Oliver, and tonia who dealt with everything and guided us through everything with complete professionalism.
Angie · 13 February 2026 · Andrew Grant
Agent replied · 13 April 2026
Thank you Angie, we appreciate your kind words about Oliver and Tonia, and we’re glad their clear updates and teamwork made your property sale smooth from start to finish.
★★★★★ 1/5
GoogleCheck For Restricted Covenants Before Paying Reservation Fee
We were notified about restrictive Covenants attached to the land after going through Conveyancing Process and ended paying both reservation and conveyancing fee, even though covenants were clearly mentioned in Sellers legal Title.
The matter is now being dealt with by The Property Ombudsman.
A · 13 February 2026 · Andrew Grant
Agent replied · 13 April 2026
As the owners of Andrew Grant, we have never felt compelled to respond directly to a review before, but the posting of wholly misleading reviews cannot go uncorrected. This review implies the direct opposite of what our records and transcripts evidence. These reveal that, despite their protestations, these buyers were made fully aware by their own advisors before they made their complaint that the covenants dating from 1980 were in place and entirely standard for such a property.
Virtually all communications were conducted by email and these show that Tara and Louise acted with the greatest courtesy and professionalism at all times (GDPR compliant versions available for inspection). The post suggests the opposite and meanwhile we were also threatened with Trading Standards and negative social media posts. We are not perfect and always put our hands up if we get something wrong. Meanwhile, our brilliant team work very hard to meet the highest standards and provide the best experience for clients, as the vast majority of reviews attest.
★★★★★ 5/5
GoogleFrom the delightful Ali who showed us our dream property to our designated agent the superbly professional Victoria not forgetting the efficient Lee, this is the best Estate Agency we have worked with. We felt supported at all times. Thank you
Judith · 13 February 2026 · Andrew Grant
★★★★★ 5/5
GoogleBought a property with Andrew Grant. Excellent assistance throughout keeping us up to date with every step of the process!
Owen · 13 January 2026 · Andrew Grant
Agent replied · 13 April 2026
Owen, thank you for your kind review. We are pleased to hear you felt well supported throughout your property purchase and kept informed at each stage, which remains central to the professional service we aim to provide.
★★★★★ 5/5
GoogleFantastic service throughout from Justin Heath, Tonia Millard and Kristie Harper at Andrew Grant when purchasing my home. Highly recommend if you want to buy or sell.
Clare · 13 December 2025 · Andrew Grant
Agent replied · 13 April 2026
We appreciate your review Clare. Justin, Tonia and Kristie will be delighted that their guidance and consistent support helped your home purchase feel smooth and well managed throughout.
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