Andrew Grant Henley-in-Arden reviews

★★★★★ 5/5

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Debbie and Joshua very helpful

I found the advice for what would be good for the photos and what would not very helpful. Joshuas eye for a good photograph was very evident. The price that we put my property in for and what we achieved was very close and realistic, Debbie gave very good advise after viewings and was always on the phone when needed and much more helpul than I have ever experienced when selling another property three years ago from that estate agent . l can't recommend them both enough. Tom Crowley

Tom · 11 May 2017

★★★★★ 5/5

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Very Helpful

This was a difficult and complicated sale. The property is an apartment in a listed building which is somewhat off the beaten track. The apartment owners hold the freehold through the medium of a limited company in which they and only they, are the shareholders. My solicitor was very unhelpful and I needed consistent aid from Debbie, representing Andrew Grant, to keep things moving. She always did my bidding vis a vis request for contact with the buyer and the buyer's solicitor. I can not speak highly enough of her efforts.

G · 14 February 2017

★★★★★ 5/5

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Professional, courteous and quick to respond.

Having managed our property for rent for a number of years and having provided a good service, our decision to sell through Andrew Grant - Henley in Arden office was an easy one. From the outset, Debbie Goodworth was extremely professional, keeping us informed at every stage of the sale process. When we approached her with a query, it was addressed and answered in a matter of hours and in some cases, minutes. We are delighted to have used this agent and in Debbie, I'm sure that other sellers will find her as courteous and helpful as we have done.

Russell · 11 October 2016

★★★★★ 5/5

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Fantastic friendly service

The service received from Andrew Grant, and Debbie in particular, was superb. We have spent 7 months looking for a new home and she contacted us on a regular basis to check whether we were still looking and to let us know when suitable properties cropped up. Emails and phone calls were responded to promptly in a polite manner. Thoroughly professional at all times.

Louise · 9 November 2016

★★★★★ 5/5

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Renting my home in two days !!

Debbie has been absolutely amazing she rented my home out within two days of being advertised . I think her warm friendly manner helped move things quickly . Her professionalism is exemplary even walking the prospective tenant to to the high street pointing out restaurants shops etc. Josh also was very helpful when Debbie was unavailable ..

Maxine · 30 August 2017

★★★★★ 5/5

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Effective, efficient and responsive

During our six month search for a house in Henley, Debbie at Andrew Grant was the only person to maintain regular phone contact. I can't recall receiving a single call from any of the other agents despite registering with them all. Once the purchase was agreed regular contact was maintained until completion.

DArcy · 17 November 2016

★★★★★ 5/5

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Unfortunately we couldn’t go through with our purchase due to finances but, we were given a professional and personable service with a smile right the way through. I’d like to say a special thank you to Hannah Fisher who worked tirelessly for us and made us feel very looked after.

Alex · 2 May 2018

★★★★★ 5/5

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Good thorough and committed endeavour to sell the property

During my period as a selling customer, I found the communication to be far above the norm for estate agents that I have encountered in the past and would have no hesitation in recommending Debbie and Henley Office in general. to other prospective property sellers in and around the Henley area.

Geoffrey · 7 October 2016

★★★★★ 1/5

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I want everyone to look at these PHOTOGRAPHS I’ve attached to this post. This is our flat that we rent from Andrew Grant. Our flat is severely infested with dangerous black mould. I have a 6-month PREGNANT fiancée! Her doctor and midwife have informed us that it’s not safe for her or the baby to be exposed to mould spores. We have both developed severe coughs. After we’ve made numerous complaints over the months, our property manager and landlord have REFUSED to do anything and even blamed us for not keeping the heating on! Our heating is always on and we pay huge heating bills, as we can prove. I’m of course in contact with the relevant authorities over this as this flat is not safe to live in. I will also be contacting the Local Newspaper as the public need to know about this agency! I’m basically paying to live in a property that is hurting my health, my fiancée’s and my unborn child’s. The public have a right to know that Andrew Grant have no regard for their tenants and are purely concerned with grabbing their money. Simply, they’re Scammers. We’re a young couple, this is our first place we’ve lived in together and we feel like we’ve been bullied throughout our entire tenancy. No one should have to live in conditions like these, (see photos). Stay away from this scam agency.

Richard · 13 December 2018

★★★★★ 1/5

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Awful! Do not bother with these guys if you are a landlord. Our property was left in a complete shambles after the badly selected tenants were finally evicted. I would have thought a property agent would at least look out for your asset, and ensure the tenancy agreement was complied with, but not Andrew Grant. It would also be good if they could be honest about what services are actually included for the over-priced fees.

Natalie · 3 August 2015

★★★★★ 5/5

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We recently sold our home through Andrew Grant and were really impressed with the team who provided support the whole way through. They kept us updated and managed all the to-ing and fro-ing with the conveyancers which would have been really stressful if we’d had to do that on our own. Thanks ??

Paul · 14 October 2018

★★★★★ 5/5

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unusual need, strong help

Coming from abroad, we were looking for a house to let, quickly, without the usual references ready. Thanks to A. Grant team, we could quietly solve in time any paperwork challenges, to allow us to enjoy this nice house which meets our expectations. . Thanks Andrew Grand Henley´s team for the help, flexibility, listening,

SK · 5 September 2017

★★★★★ 1/5

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Ways you can improve. 1) Stick to promoting properties you are selling on your Facebook page rather than pumpkins and medieval fayres. We should not have to ask you to promote our property. 2) Put adverts in your windows rather than display screens. No-one is going to stand around for 10 mins outside your window just to see what come up on the screen. They want to quickly scan what you have for sale.

Neil · 5 November 2019

★★★★★ 1/5

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Since our house went on the market before Christmas I get phone calls and about 3 letters a week, please stop harassing me!! If I want to use your services (which I don't) I will contact you!

Sally · 23 January 2019

★★★★★ 5/5

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Brilliant, top quality service. The photos taken of our property looked incredible and the efficiency of the team helped us sell our house within 10 days of being on the market! Would highly recommend.

Matthew · 4 November 2019

★★★★★ 5/5

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DEBBIE AT ANDREW GRANT HENLEY KNOWLEDGEABLE ENTHUSIASTIC AND HELPFUL

OVER THE PAST 3-4 YEARS IVE ALWAYS BEEN VERY CONFIDENT OF DEBBIE FINDING ME THE RIGHT TENANTS FOR MY LETTINGS AND SHE HAS NEVER LET ME DOWN

MAX · 12 October 2016

★★★★★ 5/5

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As an Andrew Grant tenant of the last 12 months, Property Management (Chloe D in particular) have been fantastic. The inspection clerks give you plenty of notice as to when they want to inspect and are very understanding if you can't make the appointment. I would definitely rent with Andrew Grant again in the future.

Clo · 7 April 2018

★★★★★ 5/5

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initial set up to sell our property

Rosie has the three P's, Pleasant, personable and professional. The sales particulars and the web site show our home to it's best.

Nick · 11 November 2016

★★★★★ 1/5

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Rubbish! We are cash buyers that want to buy a house and rarely can they be bothered to pick up the phone. Very poor service indeed. Do not use these to sell a property or act as an agent for anything!!!

Paul · 17 April 2018

★★★★★ 1/5

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Unprofessional, expensive and bad experience with the deposit. They have been unable to deal with the landlord to sort out the problems with the flat. Would not recommend them.

Paolo · 22 January 2018

★★★★★ 5/5

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Sale of a Parkhome

Fantastic service from the Andrew Grant team in Henley in Arden. The only local agent with the knowledge and skills to market parkhomes appropriately and achieve sales success.

Colin · 2 August 2016

★★★★★ 1/5

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Estate Agent. I don't follow businesses.

Sheila · 22 March 2019

★★★★★ 5/5

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Rating only, no written review.

Rebecca · 20 April 2018

★★★★★ 5/5

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Rating only, no written review.

Shelley · 6 April 2018