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★★★★★
36 reviews across 3 platforms
44 High Street, Bromsgrove, B61 8HQ
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Andrew Grant's Bromsgrove office at 44 High Street is rated 3.7 out of 5 across 36 reviews on three platforms, including 5 Google reviews rated 3.4.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Andrew Grant acted in the sale of our deceased mother's property and we could not be happier. We had been to an estate agent before, but the property had not ...Read all 9 from sellers
Even though Andrew Grant was not my estate agent, Sarah went above and beyond to move the sale through as quick and smoothly as possible. Many thanks for all of ...Read all 2 from buyers
Andrew Grant has been helping clients since 1971! Yes, that's right we are nearly 50 years old! And over this time we have gained the knowledge and expertise you need to be reassured of only the best possible service. We certainly don't act our age though - we use the latest technology to give buyers, sellers, landlords and tenants the best experience. Buying and selling your home is one of the biggest commitments many of us will make, involving a lot of money, emotion and hopes for the future - we work hard for you and with you to ensure this is as smooth and hassle free as possible. It is this committed approach and personal touch that makes the difference.. Julia Simonds, Partner and Branch Manager has been an estate agent for over 30 years and the last 16 of those have been in Bromsgrove. Over the years she has moved the same buyers several times as their families have grown and it’s always good to see that once people move here they like to stay within the town upsizing as they move. The town's changed hugely - we now host a weekly farmers market and have an impressive choice of restaurants and bars. This combined with our central location and the new £24 million railway station is why we are seeing an influx of buyers coming from outside the local area. New studies have shown that Bromsgrove is one of the country’s top commuter property hotspots (third, in fact!). Another reason to learn more about what we have to offer.
Every review we hold for the Bromsgrove office, from every platform, shown as written. First names only.
5/5
FacebookUnfortunately we couldn’t go through with our purchase due to finances but, we were given a professional and personable service with a smile right the way through. I’d like to say a special thank you to Hannah Fisher who worked tirelessly for us and made us feel very looked after.
Thank you Alex for your wonderful review of Andrew Grant and Hannah. We hope to be able to help you find another property soon, that fits your needs exactly.
1/5
FacebookI want everyone to look at these PHOTOGRAPHS I’ve attached to this post. This is our flat that we rent from Andrew Grant. Our flat is severely infested with dangerous black mould. I have a 6-month PREGNANT fiancée! Her doctor and midwife have informed us that it’s not safe for her or the baby to be exposed to mould spores. We have both developed severe coughs. After we’ve made numerous complaints over the months, our property manager and landlord have REFUSED to do anything and even blamed us for not keeping the heating on! Our heating is always on and we pay huge heating bills, as we can prove. I’m of course in contact with the relevant authorities over this as this flat is not safe to live in. I will also be contacting the Local Newspaper as the public need to know about this agency! I’m basically paying to live in a property that is hurting my health, my fiancée’s and my unborn child’s. The public have a right to know that Andrew Grant have no regard for their tenants and are purely concerned with grabbing their money. Simply, they’re Scammers. We’re a young couple, this is our first place we’ve lived in together and we feel like we’ve been bullied throughout our entire tenancy. No one should have to live in conditions like these, (see photos). Stay away from this scam agency.
This is absolutely disgusting! I have received similar treatment also involving harmfully black mould and a ceiling that caved in. Andrew grant finally pulled their finger out when I told them I would contacting the environmental health !!! Contact the relevant enforcement agencies and don't be intimidated by Andrew grant. They along with the landlord have legal responsibilities. Awful
5/5
View AgentsHouse purchase
Even though Andrew Grant was not my estate agent, Sarah went above and beyond to move the sale through as quick and smoothly as possible. Many thanks for all of your hard work
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01527 579977, or email bromsgrove@andrew-grant.co.uk Many thanks again from all at Andrew Grant Bromsgrove Branch. Kind regards, Andrew Grant Customer Support Team.
5/5
View AgentsWe felt in safe and confident hands thoughout
Andrew Grant acted in the sale of our deceased mother's property and we could not be happier. We had been to an estate agent before, but the property had not sold and we were unhappy with their service, By contrast, Andrew Grant were professional and helpful, keeping us updated regularly and the property was sold very quickly. From start to finish, they felt reliable and confident and the quality of the sale brochure and online materials could not be faulted. I would recommend them to anyone.
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01527 579977, or email bromsgrove@andrew-grant.co.uk Many thanks again from all at Andrew Grant Bromsgrove Branch. Kind regards, Andrew Grant Customer Support Team.
5/5
View AgentsWe finally got there!!
Martin from Andrew Grant came to value our cottage. He was extremely professional, straightforward and straight to the point. I knew we would be in good hands with him! He generated a fair bit of interest quite quickly and we accepted an offer. Unfortunately there were some problems with this couple and we were back to square one. Our next offer was the one and he was fantastic throughout this sale reassuring both parties. They say selling/buying your home is one of the most stressful things! I must say I fealt extremely stressed at times.... I would call Martin and he would put my mind at ease! Great team in there and always really helpful. Thanks so much! Lucy and Paul
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01527 579977, or email bromsgrove@andrew-grant.co.uk Many thanks again from all at Andrew Grant Bromsgrove Branch. Kind regards, Andrew Grant Customer Support Team.
5/5
View AgentsNothing was too much trouble
We had a most unusual property to sell and Jayne Bennett's advice in bringing it to market was invaluable. It went on the market in Jan-16 and a flurry of interest ensued, resulting in 2 offers, one risible and the other 'just' acceptable. We were having to wait for the buyer to sell before we could exchange contracts. After some time, we had a good discussion with Jayne and reduced our asking price. A new buyer emerged and, although the process was fraught with difficulty, completion eventually took place. I cannot speak highly enough of Sarah Fellows who unraveled a problem of the buyers' solicitor's making. Thanks for all your help.
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01527 579977, or email bromsgrove@andrew-grant.co.uk Many thanks again from all at Andrew Grant Bromsgrove Kind regards,
1/5
View AgentsNever again!
We recently purchased a property through Andrew Grant and I have to say it was one of the worst experiences of our lives!! I know the Agent works on behalf of the seller, but surely the buyer should have some consideration too?! The staff there were totally unhelpful and made us feel they were doing us a favour by selling to us. They turned, what should have been a happy and exciting experience into a stressful and unhappy one! We will never purchase or sell a house through these Agents ever again!!
Thank you for your feedback. We are very saddened to hear about your experience with Andrew Grant Bromsgrove, we take every review very seriously and use them to improve our service.. If you would like to make a formal complaint about the service you received please contact our branch and action will be taken to avoid this in the future.
5/5
View AgentsFantastic Service
I used Andrew Grant in Bromsgrove to sell my property in Longbridge. It was put on the market quickly and with an open day with 10 viewers, we secured the asking price in 5 days. It then proceeded smoothly to a quick completion 8 weeks later. We were kept up to date with progress and I found the staff very helpful and professional. I wouldn't hesitate to use them again in the future or recommend them.
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01527 579977, or email bromsgrove@andrew-grant.co.uk Many thanks again from all at Andrew Grant Bromsgrove Branch. Kind regards, Andrew Grant Customer Support Team.
1/5
FacebookAwful! Do not bother with these guys if you are a landlord. Our property was left in a complete shambles after the badly selected tenants were finally evicted. I would have thought a property agent would at least look out for your asset, and ensure the tenancy agreement was complied with, but not Andrew Grant. It would also be good if they could be honest about what services are actually included for the over-priced fees.
Thank you for your comment which concerns us because we do take our reviews very seriously. As you are aware we had already addressed your issues and determined a resolution which you accepted. We will of course continue to help where possible.
5/5
FacebookWe recently sold our home through Andrew Grant and were really impressed with the team who provided support the whole way through. They kept us updated and managed all the to-ing and fro-ing with the conveyancers which would have been really stressful if we’d had to do that on our own. Thanks ??
Thanks for your positive review of our service. We are glad that our in house team of experts made the experience as smooth as possible. …See more
5/5
View AgentsProfessional, efficient and supportive
We chose Andrew Grant as our agent and feel very lucky that we did so. They did everything they possibly could to help us through the process of selling our house. Always happy to give updates and guidance at all times. We would definitely recommend to others. Carl & Gail Hewitt
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01527 579977, or email bromsgrove@andrew-grant.co.uk Many thanks again from all at Andrew Grant Bromsgrove Branch. Kind regards, Andrew Grant Customer Support Team.
5/5
View AgentsSale and Purchase
Andrew Grant Bromsgrove have been fantastic during the sale of my mums house, and the purchase of her new property . Right from the first contact I found staff professional, understanding and willing to help wherever they could. From speaking to Jayne regarding valuation , to Sarah, who followed through the sale and purchase , nothing was too much trouble. The lines of communication were always open, and they returned all messages promptly and kept me updated through the process . Thank you to everyone at Andrew Grant.
1/5
FacebookWays you can improve. 1) Stick to promoting properties you are selling on your Facebook page rather than pumpkins and medieval fayres. We should not have to ask you to promote our property. 2) Put adverts in your windows rather than display screens. No-one is going to stand around for 10 mins outside your window just to see what come up on the screen. They want to quickly scan what you have for sale.
5/5
View AgentsReally supportive through tough times
We didn't have the easiest of sales and purchases but the team at Andrew Grant supported us so well, particularly Julie and Sarah. Wouldn't have got through it without them.
5/5
GoogleFantastic estate agents headed up by the wonderful Julia. Bought and sold our house in Bromsgrove through them over a 10 year window. No messing, fair service all round, great communication throughout and no regrets using their services. Thank you again.
Wow - thanks for your positive review of the Andrew Grant Bromsgrove team. We appreciate you taking the time to provide feedback and hope to be able to work with you again in the future!
1/5
GoogleMy elderly father was selling my grandmother's house after she was moved into a nursing home. He approached Andrew Grant being what he thought was a reputable local estate agent, avoiding the online cheaper services in the expectation he …
We appreciate that the idea of an online property auction is new to the majority of our clients, but we have found it to be enormously successful where it has been chosen as an option to our more traditional sales method, and we only suggest it to clients where we feel that selling this way will achieve their best price. The option of selling in the more traditional way is always there and, in fact, even during an online auction a seller may still choose to accept an offer on the property in the standard way and withdraw the property from auction. While Andrew Grant does have a highly respected traditional auction department, our online auctions are managed through a third party to utilise the particular technology needed, and so that the auction process remains impartial. Nonetheless we market the property and conduct all viewings exactly as we do with all our properties and have a fully hands-on role with the sale. The online auction process is completely fee-free to the vendor because, as you point out, the fees are paid by the buyer. However, far from this deterring buyers or resulting in them ‘factoring in’ the cost in an offer, in our experience the competitive element of the online auction often drives up the final sale. We agree with the client a ‘reserve price’ prior to the sale below which the property will not be sold and this reflects what the client tells us is acceptable, however, in most cases this is greatly exceeded. In addition to the fee-free aspect we find the online auction method works particularly well for deceased estates where properties require updating. We find viewing numbers are often considerably higher than we would see via a traditional sale, and of course, these are the lifeblood of a sale. Additionally, once a buyer’s offer is accepted he or she is ‘locked in’ with a non-refundable deposit, and a strict, short, timetable for exchange, which that means as a vendor you aren’t subject to any attempts at re-negotiation on price following surveys, or delays before completion. At Andrew Grant our clients are the cornerstone of our business and our role is not only to secure them a sale at the best possible price, but to see that they receive the information they need at every step of the process and that they have complete confidence in us to always work in their best interest. While we feel we achieved the former in this case, it may be that there were misunderstandings about the overall benefit of having chosen the online auction method. We hope that this explanation has gone some way to clarify those.
5/5
View AgentsWe chose Andrew Grant to sell our house in Bromsgrove after speaking with a number of agents. Jayne gave us clear, concise advice & costings and was very helpful, keeping us up to date and chasing various parties on our behalf.
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01527 579977, or email bromsgrove@andrew-grant.co.uk Many thanks again from all at Andrew Grant Bromsgrove Branch. Kind regards, Andrew Grant Customer Support Team.
1/5
FacebookSince our house went on the market before Christmas I get phone calls and about 3 letters a week, please stop harassing me!! If I want to use your services (which I don't) I will contact you!
Hi Sally - Please message me with your address so that we can remove you from our system.
4/5
View Agentsflat sale
After a slow start. The staff at Andrew Grant pulled out all the stops to support a difficult and emotional sale. They don't come cheap but they are good when the chips are down. I would recommend Andrew Grant.
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01527 579977, or email bromsgrove@andrew-grant.co.uk Many thanks again from all at Andrew Grant Bromsgrove Branch. Kind regards, Andrew Grant Customer Support Team.
5/5
FacebookBrilliant, top quality service. The photos taken of our property looked incredible and the efficiency of the team helped us sell our house within 10 days of being on the market! Would highly recommend.
Thank you for your amazing feedback - we pride ourselves on our service and reviews like this are testament to the bespoke, professional support and relationships we provide and build with our clients.
5/5
FacebookAs an Andrew Grant tenant of the last 12 months, Property Management (Chloe D in particular) have been fantastic. The inspection clerks give you plenty of notice as to when they want to inspect and are very understanding if you can't make the appointment. I would definitely rent with Andrew Grant again in the future.
3/5
GoogleOK estate agent. Had slight issues of 'miscommunication' with the purchase of our house through no fault of our own.
We are sorry no-one ever replied, and appreciate you taking the time to rate Andrew Grant Bromsgrove
1/5
FacebookRubbish! We are cash buyers that want to buy a house and rarely can they be bothered to pick up the phone. Very poor service indeed. Do not use these to sell a property or act as an agent for anything!!!
1/5
FacebookUnprofessional, expensive and bad experience with the deposit. They have been unable to deal with the landlord to sort out the problems with the flat. Would not recommend them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrew Grant's Bromsgrove office has 36 reviews across three platforms: 5 on Google, 19 on Facebook (across the whole business), 12 on View Agents.
Andrew Grant Bromsgrove is rated 3.7 out of 5 across all 36 reviews, and 3.4 out of 5 on Google from 5 reviews.
9 reviews from sellers, rated 4.9 out of 5 on average. For example, Janine wrote: "Andrew Grant acted in the sale of our deceased mother's property and we could not be happier. We had been to an estate agent before, but the property had not ..."
Andrew Grant Bromsgrove, 44 High Street, Bromsgrove, B61 8HQ.
