Andrew Grant Bromsgrove reviews from buyers

3.0

★★★★★

2 reviews from buyers · all 36 reviews

44 High Street, Bromsgrove, B61 8HQ

2 reviews of Andrew Grant's Bromsgrove office come from buyers, rated 3.0 out of 5 on average. We know the reviewer is one of the buyers when they told us, ticked it on the review form, or the review says so.

Reviews from buyers

2 reviews from buyers, from every platform, shown as written. First names only.

5/5

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Buyer

House purchase

Even though Andrew Grant was not my estate agent, Sarah went above and beyond to move the sale through as quick and smoothly as possible. Many thanks for all of your hard work

Gary · 21 March 2017

Agent replied · 6 April 2017

Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01527 579977, or email bromsgrove@andrew-grant.co.uk Many thanks again from all at Andrew Grant Bromsgrove Branch. Kind regards, Andrew Grant Customer Support Team.

1/5

View Agents

Buyer

Never again!

We recently purchased a property through Andrew Grant and I have to say it was one of the worst experiences of our lives!! I know the Agent works on behalf of the seller, but surely the buyer should have some consideration too?! The staff there were totally unhelpful and made us feel they were doing us a favour by selling to us. They turned, what should have been a happy and exciting experience into a stressful and unhappy one! We will never purchase or sell a house through these Agents ever again!!

Anonymous · 4 August 2016

Agent replied · 5 August 2016

Thank you for your feedback. We are very saddened to hear about your experience with Andrew Grant Bromsgrove, we take every review very seriously and use them to improve our service.. If you would like to make a formal complaint about the service you received please contact our branch and action will be taken to avoid this in the future.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions from buyers about Andrew Grant Bromsgrove

What do buyers say about Andrew Grant Bromsgrove?

2 reviews from buyers, rated 3.0 out of 5 on average. For example, Gary wrote: "Even though Andrew Grant was not my estate agent, Sarah went above and beyond to move the sale through as quick and smoothly as possible. Many thanks for all of ..."

How do you know a review is from one of the buyers?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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