Andrew Grant reviews

★★★★★ 5/5

View Agents

If there were 6 stars....

I'd like to thank the staff at Andrew Grant for all they did to help us sell our beautiful home, and, even more importantly, for keeping us up-to-date on a regular basis during the arduous weeks that followed! From the initial visit by Vicky Chatwin, to the relationship built up with Nick (Lawton) I could not fault the care and attention they gave to us. Nick went beyond helpful, and was always eager to make enquiries on our behalf, always returning calls and helping smooth worried brows! I would recommend the team - including Rebecca - wholeheartedly, and wish them all well for the future.

Jenni · 23 November 2016

★★★★★ 5/5

View Agents

Vicky Chatwin at Andrew Grant went that extra mile to ensure our smooth house move. Excellent servi

Vicky Chatwin at Andrew Grant - Stourbridge Branch went out of her way to ensure the smooth running of our recent house move. Initially she gave us good advise when marketing our house and we could not fault the viewing service offered, She always returned our calls so did all the staff in the office. They ensured we were kept up to date with the day to day happenings regarding the sale of our house right up until moving day. . We would DEFINITELY recommend Vicky Chatwin at Andrew Grant.

Sally · 17 November 2016

★★★★★ 5/5

View Agents

Excellent Service Every Step of the Way

We instructed Andrew Grant to sell our property after receiving positive feedback from others about their high levels of service delivery and professionalism. From the outset we were not disappointed. Anneke Babber (Stourbridge branch) is confident, friendly and highly efficient as are her colleagues at the Stourbridge branch Anneke explained the marketing process in detail and reassured us immediately that Andrew Grant were the right agents to market and sell our property. The online portal makes monitoring of progress very easy. Viewings were always scheduled in at a time to suit us and adequate notice given on every occasion. Anneke also provided a number of ideas and initiatives to expedite the process. House sales and moves are potentially very stressful but we can honestly say Andrew Grant made the whole experience far less complicated and painful. Thank you!

Esta · 8 September 2016

★★★★★ 5/5

View Agents

Excellent Service

We both sold our house and purchased our new property through Andrew Grant Agents, based in Stourbridge. The Team led by Manager Anneke Babber was professional and efficient throughout. During the course our contact was Nick Lawton who kept us constantly updated and answered all questions and concerns we had, I would definitely recommend, as Nick made the process seem easy and even pleasurable at times, taking at least some of the stress away. Thank you

LISA · 23 November 2016

★★★★★ 5/5

View Agents

Endorsement of an excellent team @ Stourbridge

I would like to thank Nick & his team for holding my hand through the purchase of my new home. The entire team were always on hand to help with any queries I had. Most of all, I soon realised that they were a fantastic media to speeding up the legal process so I could get over the finishing line! Many thanks Alison Groves

Alison · 10 February 2017

★★★★★ 5/5

View Agents

Sale of house

Customer service was excellent. Always positive & seemed genuinely happy to help. Support was there from start right to the end. I don't have a negative word to say, would definitely recommend. Special thanks to Nick at the Stourbridge office. Our completion was less than smooth due to issue's with solicitors but Nick determined to make it happen and it did.

Sonya · 30 August 2017

★★★★★ 5/5

Facebook

Unfortunately we couldn’t go through with our purchase due to finances but, we were given a professional and personable service with a smile right the way through. I’d like to say a special thank you to Hannah Fisher who worked tirelessly for us and made us feel very looked after.

Alex · 2 May 2018

★★★★★ 5/5

View Agents

Bought and moved in within 5 WEEKS!!!

Great service from start to finish. I also used AG's Conveyancing team who helped make the process go as smoothly as possible at a great price too. Thank you to Rebecca @ Stourbridge and Katie & Hayley @ the Conveyancing team.

Simon · 14 March 2017

★★★★★ 4/5

View Agents

I felt listened to

Nick was my main point of contact and I would call regularly chasing for updates and never felt that I was ‘putting him out’. He was polite and friendly and always kept me up to date promptly. Thank you, Nick!

Debbie · 13 November 2017

★★★★★ 5/5

View Agents

Fantastic Service

We were very pleased with the service we received in selling our house recently. Rebecca was exceptional, always kept us informed, I must say more so than the solicitors. Friendly and professional service throughout. well done !!!!

Denise · 23 January 2018

★★★★★ 1/5

Facebook

I want everyone to look at these PHOTOGRAPHS I’ve attached to this post. This is our flat that we rent from Andrew Grant. Our flat is severely infested with dangerous black mould. I have a 6-month PREGNANT fiancée! Her doctor and midwife have informed us that it’s not safe for her or the baby to be exposed to mould spores. We have both developed severe coughs. After we’ve made numerous complaints over the months, our property manager and landlord have REFUSED to do anything and even blamed us for not keeping the heating on! Our heating is always on and we pay huge heating bills, as we can prove. I’m of course in contact with the relevant authorities over this as this flat is not safe to live in. I will also be contacting the Local Newspaper as the public need to know about this agency! I’m basically paying to live in a property that is hurting my health, my fiancée’s and my unborn child’s. The public have a right to know that Andrew Grant have no regard for their tenants and are purely concerned with grabbing their money. Simply, they’re Scammers. We’re a young couple, this is our first place we’ve lived in together and we feel like we’ve been bullied throughout our entire tenancy. No one should have to live in conditions like these, (see photos). Stay away from this scam agency.

Richard · 13 December 2018

★★★★★ 5/5

View Agents

Selling and purchasing two properties

I have been in the process of selling and purchasing my home and I am very grateful to Nick Lawton from Stourbridge and Andrew Grant conveyancer Sunit Minstry for their professional guidedance throughout this experience and I cannot thank them both enough for their patience and help in making this a pleasurable experience as they took all the stress away from me. Please pass on my grateful thanks to them both. Yours sincerely Veronica Kumeta.

Veronica · 18 October 2017

★★★★★ 1/5

Facebook

Awful! Do not bother with these guys if you are a landlord. Our property was left in a complete shambles after the badly selected tenants were finally evicted. I would have thought a property agent would at least look out for your asset, and ensure the tenancy agreement was complied with, but not Andrew Grant. It would also be good if they could be honest about what services are actually included for the over-priced fees.

Natalie · 3 August 2015

★★★★★ 5/5

View Agents

Excellent, friendly service

We were so pleased with the friendly and professional service we received. Vicky kept on top of the whole chain making the process much easier.

Victoria · 4 April 2017

★★★★★ 5/5

View Agents

Selling House

A Fantastic Agent; I would most certainly recommend them. They have marketed and sold tremendously and communication is terrific (particularly Rebecca). but Vicky, Stephen and Tracey have all been superb in ensuring the sale of our property. Thank you so much to all of the team. You have been phenomenal.

Tom · 23 November 2018

★★★★★ 5/5

View Agents

Fantastic team at Stourbridge

Your team at Stourbridge went that extra mile knowing this was a difficult task. Thank you!

Bob · 2 August 2017

★★★★★ 4/5

View Agents

Great service with a professional manner

From initial meeting to select a local agent through to completion, we received a professional service with frequent updates keeping us informed as to the status of our sale and the chain below. There seems to be a strong sense of team within the local branch office, and executed my instructions quickly and effectively. I would not hesitate in recommending Andrew Grant Stourbridge.

Mr · 21 November 2016

★★★★★ 5/5

View Agents

Fantastic service!!

The staff at Andrew Grant were not only very professional but friendly, hard working and went out of their way to help us sell our house. Nick even came round to see us on his day off in order to get the house on the market as quick as possible. We are very impressed with their service and would definitely recommend!

Cara · 10 January 2017

★★★★★ 5/5

View Agents

Great customer focus with great communication.

Overall a pleasing experience. The team worked hard and provided constant communication. It felt that if our agent was not available, the office were aware of situations and were able to provide updates. Felt that they cared about the me as a seller and handle my situation with great respect. Many thanks to the team.

Oliver · 22 January 2018

★★★★★ 5/5

Facebook

We recently sold our home through Andrew Grant and were really impressed with the team who provided support the whole way through. They kept us updated and managed all the to-ing and fro-ing with the conveyancers which would have been really stressful if we’d had to do that on our own. Thanks ??

Paul · 14 October 2018

★★★★★ 5/5

View Agents

Excellent service from day 1

I would highly recommend Andrew Grant.. Very professional and well deserving of their fee. All viewings were carried out by a member of their team, they are easy to contact and always accommodating. Andrew Grant go above and beyond to achieve the sale and no hidden costs or extras added on for marketing.

Alyson · 28 October 2016

★★★★★ 5/5

View Agents

An excellent experiece throughout the entire process.

Quite simply an exceptionally good experience throughout the entire process. From arriving at an accurate valuation to promptly finding a purchaser, from handling the negotiations to managing the completion of the sale, the team at Andrew Grant were personable, professional and proactive, delivering the least stressful house transaction that we have ever experienced.

Clive · 11 October 2016

★★★★★ 5/5

Google

The Stourbridge team were a pleasure to deal with from start to finish for both our sale and purchase. They made us feel at ease every step of the way and were quick to communicate with us via phone and email. They really do provide a 5 star service.

Lucy · 28 July 2019

★★★★★ 5/5

Google

Nowadays all agents can promote a house online and get lots of people to visit. It’s at offer stage and beyond where the value of an agent becomes really important. Andrew Grant acted on the sale of our house. I liked how Andrew Grant …

Ian · 28 July 2019