4/5
I found Andrew Grant to be helpful & curtious throughout my journey buying a new home which took near on 6 months. My only real β niggleβ was it was difficult to speak to the sales rep as on most β¦ More

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796 reviews across 15 offices and 3 platforms
Andrew Grant has 796 reviews across 15 offices (Worcester, Worcester, Pershore, Droitwich, Stourbridge, Redditch, Malvern, Solihull, Bromsgrove, Ludlow, Henley-in-Arden, Stratford-upon-Avon, Kidderminster, Bromsgrove and Hereford) and three platforms, rated 4.6 out of 5 overall. Andrew Grant has the most, 488. Checked 9 October 2026.
398
Reviews on Google
All 15 offices
48
Reviews on Facebook
All 15 offices
350
Reviews on View Agents
All 15 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Andrew Grant, in particular Stuart Bass, put a human perspective on what turned out to be the most traumatic of times for us. Our property was a Probate sale ...Read all 143 from sellers
Really positive experience with all the staff we have interacted with - 3 in total - Georgina, Lara and I don't remember the third lady's name - ...Read all 72 from buyers
We were new Landlords and going to be living abroad, so we were a little apprehensive. We need not worry as the service that has been provided by everyone in ...Read all 36 from landlords
For more than 2 years now, I have been living as a tenant at a property managed by Leanne and I couldn't be happier or more satisfied because in the last 2 ...Read all 62 from tenants
Andrew Grant's 15 offices, most reviewed first. Each has its own page.
Trusted Agent 2026 results for Andrew Grant. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
4/5
I found Andrew Grant to be helpful & curtious throughout my journey buying a new home which took near on 6 months. My only real β niggleβ was it was difficult to speak to the sales rep as on most β¦ More
5/5
We have had a great experience with the team from Andrew Grant who helped us sell our property. It can be a stressful time but everyone involved made the process easy for us. We would particularly like to thank Guy for all he did and Tonia the Sales Progressor for keeping the sale on track. Thank you so much
5/5
Andrew Grant's team handled the sale of my father's property with class and professionalism.
1/5
Absolutely horrendous experience with this company. The owner has failed to abide by clear directions. Now attempting to extract money even when we have no contract in place. Iβd seriously never use this lot again.
This post warrants a comprehensive explanation for what has been, and remains, an incredibly complicated situation. We were instructed to sell four joined properties in 2022 by the two vendors of this property who were divorced and whose personal relations and cooperation over disposal of assets had broken down. This made communications with one or both of them complex and, at most times, impossible. The properties were launched to the market in 2023 and, to date, we have had 166 recorded conversations with the vendors, an estimated 40 plus calls to one of the owners of Andrew Grant private mobile and 173 vendor emails. We conducted 88 viewings and received 26 offers, many at the price point required, but none of which were agreed by both parties. In total, this amounted to many hundreds of hours of work. Due to the impossibility of the situation, we withdrew as agents in 2024, only to be reinstructed the same year via a family court order over which we were not consulted. The order instructed us to submit a marketing plan, which we subsequently did, having in mind at all times that it is our legal obligation to work for the benefit of both vendors. This was made particularly difficult due to breaches of listed building consent and late changes of information regarding standard planning permissions obtained. The vendor posting here did not agree with our proposed solution, which was designed to offer the best return for both parties and went on to oppose it in court. We understand that the court has subsequently varied our appointment, again without reference to us and we are at the time of this response still awaiting sight of that order. Up until that time, we remain engaged and of the opinion that our marketing plan, whatever agent is engaged, is the only equitable solution. Meanwhile, our fee, if it becomes due, seems very reasonable for the three years and many hundreds of hours of hard work put in. Finally, it is worth saying that we have had no similar complaint from the other vendor.
5/5
I had Louise helping me with the purchase of my house. Excellent work , chased both sides and kept me upto date with everything and was always at the end of the phone to help. Thankyou
5/5
Rating only, no written review.
5/5
I cannot praise the agency Andrew Grant highly enough for their assistance in the sale of my previous property. It was a long and complicated process which was beset by many issues including legal problems and bereavement. Everything was dealt with calmly and in a timely manner. I would particularly like to thank Guy Morris and Tonia Millard who did a magnificent job in representing me with the chain of buyers/sellers and ensuring a successful completion.
5/5
Superb service as always from Andrew Grant. They have sold two houses for me in the past and now helped me purchase my forever home. Particularly thanks go to Nicola Adams and Louise Jones for their friendly professionalism and tenacity.
5/5
Absolutely the best estate agents one could imagine. Lovely to work with, excellent on communication. They found us buyers very quickly and followed through at every point. I would not consider using any other estate agent now!
5/5
We are very happy with their services, when we brought our new house at Redditch.Any time you can email them ,the response will be very fast and helpful . Thanks π β¦
5/5
Rating only, no written review.
5/5
They were very helpful throughout the selling process
5/5
Louise Jones was extremely helpful in keeping a difficult transaction going through various ups and downs, with frequent updates and a calm manner throughout. Recommended to all.
5/5
Very good. Friendly and efficient. Quick to respond.
4/5
I dealt with Andrew Grant during a house purchase; I found the team to be very supportive and friendly. Particularly during a very stressful simultaneous/exchange - the team tried everything in their power to mitigate our worries and ensure we completed on time. Louise and Karen dealt with me as customer liaisons. The only thing I found unusual was the deposit you must pay in order to secure your offer. I haven't found many estate agents who would do this. However, you do get this deposit back upon completion.
5/5
I bought my house via Andrew Grant, and then decided to use them to sell my house! Best agent and team experience Iβve had, and would definitely recommend and use again if needed. Everything went smoothly both times, communication was excellent and the whole team were professional, helpful and likeable. Zero complaints, highly recommend.
5/5
First class service from the team at Andrew Grants. A big thank you to Jo Louise and all the team.
5/5
Always available when required, and as a buyer we found Andrew Grant very accommodating. Thanks to all that helped us purchase our home.
5/5
The team at Andrew Grant are professional, responsive and pro-active. Our sale process was well managed and we would highly recommend them.
4/5
Good service from pleasant people and delivered a tenant for us at a reasonable cost compared to some other letting agents. Occasionally communications between the team could've been better but overall a sound experience.
5/5
Andrew Grant have been very helpful during our moving process! All the staff - including Karla, Melanie and Jake have been really friendly and very quick in responding to any of our queries. I would really recommend :)
5/5
What a fantastic team and company! Will was a total pleasure to deal with; he was extremely professional, very responsive and always on top of all the details. I cannot fault him or the rest of the team. We couldn't be happier with the property we have rented and the experience has been smooth and easy for all parties.
5/5
I'd highly recommend Andrew Grant for a seamless and stress free moving experience. From setting up the initial viewing, through to supporting on the move in date, we could not have been treated with more care. Our letting agent Karla, made sure we were supported through every step of the process and answered all of our questions without delay. Any queries we had were dealt with professionally and were followed up on appropriately. Thank you!
5/5
Massive thank you to Karla Littleford from the Andrew Grant team - during a very stressful period she has been extremely helpful with continued quick and seamless communication, whilst being very considerate of personal circumstances. Iβve spoken with multiple agents from different companies and Karla has been the nicest and easiest to work with by miles!!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Andrew Grant has 796 reviews across its 15 offices, rated 4.6 out of 5 overall: 398 on Google, 48 on Facebook, 350 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Andrew Grant has the most, with 488 reviews rated 4.7 out of 5, followed by Andrew Grant Country Homes with 70.
Andrew Grant, Cupola Court, Spetchley Park Estate WR5 1RS; Andrew Grant Country Homes, Cupola Court, Spetchley Park Estate WR5 1RS; Andrew Grant, 2 High Street WR10 1BG; Andrew Grant, 9 Victoria Square WR9 8DE; Andrew Grant, 5 Foster Street DY8 1EL; Andrew Grant, 18 Church Green East B98 8BP; Andrew Grant, 17 Worcester Road WR14 4QY; Andrew Grant, 163 High Street B91 3ST; Andrew Grant, 44 High Street B61 8HQ; Andrew Grant, 15 High Street SY8 1BS; Andrew Grant, 116a High Street B95 5BS; Andrew Grant, 2-3 Union Street CV37 6QT; Andrew Grant, Marlborough House, Worcester Street DY10 1EN; Andrew Grant Commercial, 44 High Street B61 8HQ; Andrew Grant, Thorpe House, 29 Broad Street HR4 9AR.
143 reviews from sellers, rated 4.8 out of 5 on average. For example, Stephanie wrote: "Andrew Grant, in particular Stuart Bass, put a human perspective on what turned out to be the most traumatic of times for us. Our property was a Probate sale ..."
72 reviews from buyers, rated 4.5 out of 5 on average. For example, Amy wrote: "Really positive experience with all the staff we have interacted with - 3 in total - Georgina, Lara and I don't remember the third lady's name - ..."
36 reviews from landlords, rated 4.9 out of 5 on average. For example, Karen wrote: "We were new Landlords and going to be living abroad, so we were a little apprehensive. We need not worry as the service that has been provided by everyone in ..."
62 reviews from tenants, rated 4.6 out of 5 on average. For example, Obianuju wrote: "For more than 2 years now, I have been living as a tenant at a property managed by Leanne and I couldn't be happier or more satisfied because in the last 2 ..."
Yes. In The Trusted Agent 2026 awards: Andrew Grant, Worcester won Trusted Agent.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.