62 reviews from tenants, newest first, with the office each one is about.
★★★★★ 2/5
View Agents TenantProperty unfit FOR move in, poor response from agent
No check in offered, had to fetch keys myself, incomplete set of keys provided, oven and shower filthy, no lighting in bathroom (transformer faulty, but told to bring my own lightbulbs!), shower leaking into kitchen, gas fire not working, boiler faulty. Little urgency from agent in fixing faults, and refusal to acknowledge any responsibility despite issues being noted on the inventory taken prior to the tenancy.
Steven · 17 April 2018 · Andrew Grant Country Homes
★★★★★ 5/5
View Agents TenantFantastic service
We collected the keys this morning. We had an issue with the radiator in the master bedroom. I spoke to Natasza and within a couple of hours an engineer was with us and had found a solution to which Natasza called to confirm, it is a breath of fresh air to have a good agent after the previous company we were with.
Thank you so much
Eloise · 16 March 2018 · Andrew Grant
★★★★★ 5/5
View Agents TenantFriendly prompt service A++++
Customer service has been excellent for me the staff are very friendly and look to solve a problem as efficiently and quick as possible. They never seem to ignore or divert a problem and will make sure you are as happy as you can be with the property you live in.
Matthew · 10 March 2018 · Andrew Grant
★★★★★ 5/5
View Agents TenantClaire was punctual, professional and had an excellent knowledge of the property
Very courteous approach, fully briefed and asked good questions in regards to our tenancy. Claire also answered my questions clearly and helped with a couple of a queries I had. She’s a credit to the company.
Darren · 8 February 2018 · Andrew Grant
★★★★★ 5/5
View Agents TenantMade it easy for me
Thanks A lot for the help!! Helen was very helpful. Never used an estate agent before but Helen made it easy for me. Especially when I was trying to organise it around work. Very professional and straight forward service thanks very much hope to do more business in the future
Mike · 30 November 2017 · Andrew Grant
Agent replied · 5 December 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01789 294444, or email stratford@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Stratford-Upon-Avon Branch.
Kind regards,
Andrew Grant Customer Support Team
★★★★★ 5/5
View Agents TenantFantastic Estate Agents!
Andrew Grant are an excellent professional Esate Agents who dealt with my partner and I very professionally and fast!
They were always happy to answer any queries and guide us in choosing our perfect home.
Hannah · 8 November 2017 · Andrew Grant
Agent replied · 14 November 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01789 294444, or email stratford@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Stratford-Upon-Avon Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantVery professional,helpful & at the same time very approachable
Rating only, no written review.
Louis · 14 September 2017 · Andrew Grant
★★★★★ 5/5
View Agents Tenantunusual need, strong help
Coming from abroad, we were looking for a house to let, quickly, without the usual references ready. Thanks to A. Grant team, we could quietly solve in time any paperwork challenges, to allow us to enjoy this nice house which meets our expectations. . Thanks Andrew Grand Henley´s team for the help, flexibility, listening,
SK · 5 September 2017 · Andrew Grant
Agent replied · 13 September 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01564 794155, or email henley@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Henley Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantExcellent service
After renting from not the best estate agent previously it was lovely to deal with Shelley at your Redditch branch! She helped us through the whole process and no question or ask was too much for her. She made the whole process enjoyable and not stressful! Everything ran smoothly to the run up of us collecting the keys! Shelley is a credit to your branch and even your company!! Thanks so much shelley!
Charlotte · 2 September 2017 · Andrew Grant
Agent replied · 13 September 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01527 66161, or email redditch@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Redditch Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents Tenant14 Worcester Road, great service
Jesicca was professional, informed and available to answer all our questions.
We appreciate all her help in finding our first home in the UK.
Colin · 9 August 2017 · Andrew Grant
Agent replied · 16 August 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Pershore Branch.
Kind regards,
Andrew Grant Customer Support Team
★★★★★ 4/5
View Agents TenantAlways responded and tried to sort whatever we needed as soon as possible
Rating only, no written review.
Cindy · 2 August 2017 · Andrew Grant
★★★★★ 5/5
View Agents TenantGreat service, Brogan was wonderful
This was my first experience with an estate agent and I was pleasantly surprised. Brogan was extremely helpful and friendly. Made the process very easy and swift.
Nicci · 31 July 2017 · Andrew Grant
Agent replied · 16 August 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us 01527 66161 or email redditch@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Redditch Branch.
Kind regards,
Andrew Grant Customer Support Team
★★★★★ 5/5
View Agents TenantRecently rented from Andrew Grant, Pershore
I have recently moved to Pershore having rented a property that I found online, advertised with Andrew Grant. The service I received was first class, so much so that when my mum decided to also move here that as soon as I saw another property with Andrew Grant, my mum and I jumped on it straight away, knowing that we could trust Andrew Grant to do a good job and look after us.
Everybody in the office is very knowledgable and extremely helpful. Chloe and Jess in particular.
Thank you all for making everything so easy for us.
Trisha · 25 July 2017 · Andrew Grant
Agent replied · 4 August 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Pershore Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantSuper helpful.
As a tenant of an Andrew Grant managed property, Chloe Darcy is always really helpful and sympathetic whenever I have any problems and is keen to get any issues resolved.
Chloe · 25 July 2017 · Andrew Grant
Agent replied · 4 August 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734734, or email worcester@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Worcester Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantAgent
Andrew Grant were fantastic. They enabled me to have my perfect house, they were professional and the whole process was hassle free. A big thankyou especially to Lara, Georgina and Karen. Would definatley recommend
Michelle · 5 July 2017 · Andrew Grant
Agent replied · 25 July 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Droitwich Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 4/5
View Agents TenantExtremely helpful and understanding
Rating only, no written review.
Hayley · 5 July 2017 · Andrew Grant
★★★★★ 5/5
View Agents TenantGreat Service
Natasza helped us quickly resolving the issues and the quality of service has been amazing.
Ram · 4 July 2017 · Andrew Grant
Agent replied · 25 July 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantChloe Darcy follows things up.
Chloe is usually available for any queries and tries her best to be clear about matters raised and connect with other parties to reach a solution.
Thanks to Chloe issues are raised and actions are taken as far as the agent can.
I appreciate being kept informed as events unfold.
Andy · 30 June 2017 · Andrew Grant
Agent replied · 4 July 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us 01905 734734 or email worcester@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Worcester Branch.
Kind regards,
Andrew Grant Customer Support Team
★★★★★ 5/5
View Agents TenantAlways helpful
It depends on which department you're speaking to, some are brilliant and some are awful, very happy with property management though, especially Chloe.
Anonymous · 19 June 2017 · Andrew Grant
Agent replied · 21 June 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us 01905 734734 or email worcester@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Worcester Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 4/5
View Agents TenantHappy with our agent
We've just moved in to our property and we're very happy with the service we received from our agent Shelley. It was a long process but she was there every step of the way and did her best to constantly keep us in the loop about any developments. She was excellent at communicating with us and her friendly manner helped the whole process become less stressful!
Samantha · 14 June 2017 · Andrew Grant
Agent replied · 21 June 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us 01527 66161 or email redditch@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Redditch Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantVery good service
Always been very pleased with my service all my quires have been dealt with quick amd efficiently
Happy customer
Natasha · 24 March 2017 · Andrew Grant
Agent replied · 6 April 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantTotal star!
Earlier this year my partner and I needed to leave our rented property at very short notice, following a sudden and serious illness in the family. We have been fortunate enough to liaise with Chloe, whose friendliness, professionalism and understanding has made what could have been a doubly stressful time far easier to bear for both of us, and we massively appreciate all her help in this process. Cannot recommend the service highly enough. Very many thanks :)?
Lizzy · 13 March 2017 · Andrew Grant
Agent replied · 21 March 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 4/5
View Agents TenantChloe Darcy Marla
From Day 1 of renting Andrew Grant lettings in Worcester I have had the pleasure from dealing with Chloe, she's been friendly and approachable and resolved any issues I've had in a swift and helpful manner. I'd recommend Chloe as an agent to any of my friends looking to rent a property.
Many thanks Chloe.
Stephen · 21 February 2017 · Andrew Grant
Agent replied · 2 March 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantHighly Recommend
Can't recommended Andrew Grant enough. Everyone was very helpful and efficient and I was really impressed with the service I received. Extremely friendly team of people.
Amelia · 21 February 2017 · Andrew Grant
Agent replied · 2 March 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01684 563136, or email malvern@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Malvern Branch.
Kind regards,
Andrew Grant Customer Support Team.
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