Andrew Grant reviews

★★★★★ 5/5

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Helpful, friendly and informative

Really positive experience with all the staff we have interacted with - 3 in total - Georgina, Lara and I don't remember the third lady's name - apologies! From the get go, Georgina was really helpful in establishing our needs and preferences and then arranging our viewing and second viewing for the property which we now have an offer accepted on. All the staff have been very friendly and helpful and have been very informative which was really helpful to us as first time buyers. Thank you to all the team.

Amy · 25 August 2017

★★★★★ 5/5

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Excellent, professional service

The team at Andrew Grant's in Droitwich really pulled the stops out to get my property on the market as circumstances necessitated a quick sale. Throughout the whole process they ensured everything was done by the book and kept me informed at every stage.. Although the first buyer dropped out, they contacted other interested parties and were back on track quickly. The sale has recently completed (achieving a price above the original asking price) and I really appreciate the efforts made by the team, but particularly Lara and Georgina.

Linda · 13 June 2017

★★★★★ 5/5

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Excellent Estate Agent, Would Highly recommend

When I decided to sell my property I did a little shopping around and chose Andrew Grant as they were charging the least for the same services as others had advertised. They also promised to sell my property for more money than others had quoted. I admit I was a little sceptical at first as this offer seemed to good to be true. Once I met up with Lara I was quickly put at ease. Everything was explained in great detail and Lara made the process of setting it all up very smooth. Andrew Grant sold the house within a few days with a price that I was very happy with. Many thanks to all the team at Droitwich

Richard · 30 May 2017

★★★★★ 5/5

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Jane was excellent

Jane was on the ball and kept us fully informed while she was there. Answered all our questions and consistently had a positive attitude toward the progress of our sale. However, Andrew Grant were seriously let down by Lara the office manager. As soon as she became involved with our sale we were left with the impression that Andrew Grant were not working on our behalf. The information she gave us was unreliable and we have a strong suspicion that it was due to false information she gave to our first buyers that they dropped out. Our eventual buyers were deeply unhappy with the attitude she displayed toward them, particularly in the closing stages. She does not seem to understand some of the basics of the sale process. Our interaction with other members of the Droitwich office were on the whole positive and Jane was outstanding during the period she dealt with our sale.

Stephen · 21 March 2017

★★★★★ 5/5

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QUALITY SERVICE FROM DROITWICH OFFICE

My property sale has been handled swiftly,efficiently and professionally . From my initial enquiry I have been treated courteously and respectfully. My thanks go to Lara Payne who was very accomplished in her knowledge of the market situation, and I was confident that her approach to my sale would lead to a positive outcome. Communication from both Lara and Georgina Bushell has been excellent. Both ladies are a credit to Andrew Grant.

Keith · 19 August 2017

★★★★★ 5/5

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Never thought I would recomment an Estate Agent but...

Andrew Grant, Droitwich were helping me with a property purchase - and went above and beyond to help; being quick to answer queries, and getting information from and chase the vendor. They remained helpful and positive with me, even when the vendor was being lerss than helpful (and eventually pulling out of the sale). A special mention in particular to Lara Payne and Georgina who were my primary contacts at the branch.

Stuart · 13 April 2017

★★★★★ 5/5

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Excellent, knowledgeable and great service

I had my house valued by Lara Payne from the Droitwich office. She was punctual and efficient. She gave me all the details I would need and a detailed guide of the house price to sell for and why. She was very knowledgeable and obviously knows her field very well. Whenever I need an estate agents they'll be the first place I'll go thanks to Lara.

Stuart · 15 August 2017

★★★★★ 5/5

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Very professional,great communication thorough knowledge.

Nothing was too much trouble for either Lara or Georgina of the Droitwich branch. Their assistance with my queries and their attention to detail was quite impressive. I am sure that their standard is representative of all at Andrew Grant so not only well done them but well done Andrew Grant for employing such people. They are a credit. :-)

Keith · 2 August 2017

★★★★★ 5/5

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Moving House

Andrew Grant were very good and kept me up to date, Solicitors were reasonable but could have been better in some parts. Communication with Andrew Grant was very good, kept me updated if need be and helped me out a lot, and very satisfied with everyone in the branch - Thanks to Lara, Georgina, Karen and Karen,

Nick · 15 June 2017

★★★★★ 5/5

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Very smooth service

I thought selling my late father's house while living 150 miles away would be difficult, but Andrew Grant made it easy. They found a buyer at asking price within a week of going on the market and smoothed the process to completion. Many thanks to Lara at the Droitwich office for her patience and hard work!

Julian · 16 September 2017

★★★★★ 5/5

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Unfortunately we couldn’t go through with our purchase due to finances but, we were given a professional and personable service with a smile right the way through. I’d like to say a special thank you to Hannah Fisher who worked tirelessly for us and made us feel very looked after.

Alex · 2 May 2018

★★★★★ 5/5

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Excellent service

I'm so glad I decided to use Andrew Grant when selling my first property. They were extremely professional, efficient and fully understood my needs . Special thanks to Lara Payne who was happy to answer all my questions and kept me fully up to date throughout. Would highly recommend

Caitlin · 23 August 2017

★★★★★ 5/5

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Excellent follow up & execution.

In the purchase of Woodside via Andrew Grant (Jenny), they were more than supportive when pushing the completion over the finish line. Going above and beyond to give a seamless purchase/sale. Just what you need when buying a property. Many Thanks Paul & Patrycja Hand

Paul · 29 September 2017

★★★★★ 5/5

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Our purchase made easy

After debating too buy a property rather than rent again, we took the plunge and did!! Lara and Georgina were spot on and helped us from start to completion! I would highly recommend buying a house through Andrew Grant in Droitwich

Sara · 16 August 2017

★★★★★ 5/5

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Agent

Andrew Grant were fantastic. They enabled me to have my perfect house, they were professional and the whole process was hassle free. A big thankyou especially to Lara, Georgina and Karen. Would definatley recommend

Michelle · 5 July 2017

★★★★★ 1/5

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I want everyone to look at these PHOTOGRAPHS I’ve attached to this post. This is our flat that we rent from Andrew Grant. Our flat is severely infested with dangerous black mould. I have a 6-month PREGNANT fiancée! Her doctor and midwife have informed us that it’s not safe for her or the baby to be exposed to mould spores. We have both developed severe coughs. After we’ve made numerous complaints over the months, our property manager and landlord have REFUSED to do anything and even blamed us for not keeping the heating on! Our heating is always on and we pay huge heating bills, as we can prove. I’m of course in contact with the relevant authorities over this as this flat is not safe to live in. I will also be contacting the Local Newspaper as the public need to know about this agency! I’m basically paying to live in a property that is hurting my health, my fiancée’s and my unborn child’s. The public have a right to know that Andrew Grant have no regard for their tenants and are purely concerned with grabbing their money. Simply, they’re Scammers. We’re a young couple, this is our first place we’ve lived in together and we feel like we’ve been bullied throughout our entire tenancy. No one should have to live in conditions like these, (see photos). Stay away from this scam agency.

Richard · 13 December 2018

★★★★★ 1/5

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Terrible service - ruined our first house experience

Terrible service - we were mis sold our house and told there was no chain but 5 weeks in we found out that actually there was! Poor communication and they ruined the day of completion with a rude phone call from the estate agent when we had a problem with the home we moved into. When we actually picked up the keys we weren't asked for ID or wished well with our move - very cold experience - have warned all family and friends to stay away.

Luke · 4 December 2017

★★★★★ 5/5

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Successful Purchase

My husband and I have recently completed the purchase of a property through Andrew Grant in Droitwich. Our purchase was a complete success, thanks to the efforts of Jane Cleaveley. She is a credit to the office and the company. She worked tirelessly to ensure this transaction ended well for both the vendor and the purchaser. We would highly recommend the branch manager, Lara Payne and all her team at the Droitwich office, as they provided us with excellent service throughout this purchase.

Anne · 2 December 2016

★★★★★ 4/5

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Fell short of our initial expectations

We were very impressed with Jemma and the quick follow up with photos and marketing. Within a week we had 3 viewings and were optimistic. But Only 2 more viewings were made over the next 14 weeks. We did not feel that we had enough feedback over the period. Usually we had to call AG to get updates. We also did not get a good reason why our home was not receiving viewings - just the quietness of the market. Sadly we have changed agents to see if we get better luck, let's see if it's actually our house that is the problem!

Chris · 12 November 2016

★★★★★ 1/5

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Awful! Do not bother with these guys if you are a landlord. Our property was left in a complete shambles after the badly selected tenants were finally evicted. I would have thought a property agent would at least look out for your asset, and ensure the tenancy agreement was complied with, but not Andrew Grant. It would also be good if they could be honest about what services are actually included for the over-priced fees.

Natalie · 3 August 2015

★★★★★ 5/5

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The Droitwich team was wonderful in our recent purchase. Georgina Bushell walked us through every process! Would highly recommend the team.

Michael · 4 October 2018

★★★★★ 4/5

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Good Service

Thank you to Lara And Georgina for all your help and support in my recent house sale.

Maggie · 2 August 2017

★★★★★ 5/5

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excellent service from Lara and her team

We have had excellent service all through this sale, thanks to Lara and her team.

Judith · 1 June 2017

★★★★★ 5/5

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Lara Payne -Office Manager Droitwich

Lara Payne has given me fantastic advice with regards to information on the selling of my property. This has been especially helpful and appreciated due to the nature of the grounds of the sale. I felt very confident and assured by Lara's advice, and shall be recommending her to friends and family in the future.

Katie · 30 August 2017