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Andrew Grant reviews from buyers

4.4

★★★★★

9 reviews from buyers · all 53 reviews

9 Victoria Square, Droitwich WR9 8DE

9 reviews of Andrew Grant's Droitwich office come from buyers, rated 4.4 out of 5 on average. We know the reviewer is one of the buyers when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.

Reviews from buyers

9 reviews from buyers, from every platform, shown as written. First names only.

5/5

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Buyer

Helpful, friendly and informative

Really positive experience with all the staff we have interacted with - 3 in total - Georgina, Lara and I don't remember the third lady's name - apologies! From the get go, Georgina was really helpful in establishing our needs and preferences and then arranging our viewing and second viewing for the property which we now have an offer accepted on. All the staff have been very friendly and helpful and have been very informative which was really helpful to us as first time buyers. Thank you to all the team.

Amy · 25 August 2017

Agent replied · 30 August 2017

Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk Many thanks again from all at Andrew Grant Droitwich Branch. Kind regards, Andrew Grant Customer Support Team.

5/5

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Buyer

Never thought I would recomment an Estate Agent but...

Andrew Grant, Droitwich were helping me with a property purchase - and went above and beyond to help; being quick to answer queries, and getting information from and chase the vendor. They remained helpful and positive with me, even when the vendor was being lerss than helpful (and eventually pulling out of the sale). A special mention in particular to Lara Payne and Georgina who were my primary contacts at the branch.

Stuart · 13 April 2017

Agent replied · 18 April 2017

Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk Many thanks again from all at Andrew Grant Droitwich Branch. Kind regards, Andrew Grant Customer Support Team.

5/5

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Buyer

Excellent follow up & execution.

In the purchase of Woodside via Andrew Grant (Jenny), they were more than supportive when pushing the completion over the finish line. Going above and beyond to give a seamless purchase/sale. Just what you need when buying a property. Many Thanks Paul & Patrycja Hand

Paul · 29 September 2017

Agent replied · 26 October 2017

Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk Many thanks again from all at Andrew Grant Droitwich Branch. Kind regards, Andrew Grant Customer Support Team.

5/5

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Buyer

Our purchase made easy

After debating too buy a property rather than rent again, we took the plunge and did!! Lara and Georgina were spot on and helped us from start to completion! I would highly recommend buying a house through Andrew Grant in Droitwich

Sara · 16 August 2017

Agent replied · 30 August 2017

Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk Many thanks again from all at Andrew Grant Droitwich Branch. Kind regards, Andrew Grant Customer Support Team.

1/5

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Buyer

Terrible service - ruined our first house experience

Terrible service - we were mis sold our house and told there was no chain but 5 weeks in we found out that actually there was! Poor communication and they ruined the day of completion with a rude phone call from the estate agent when we had a problem with the home we moved into. When we actually picked up the keys we weren't asked for ID or wished well with our move - very cold experience - have warned all family and friends to stay away.

Luke · 4 December 2017

Agent replied · 2 January 2018

Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued efforts to improve our service. We are very sorry to hear that the level of service provided has fallen short of our usual high standard and we would respectfully request the opportunity to discuss this with you and endeavour to rectify the matter in as timely a manner as possible. Please contact us on 01905 771124, or email droitwich@andrew-grant.co.uk Kind regards, Andrew Grant Customer Support Team

5/5

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Buyer

Successful Purchase

My husband and I have recently completed the purchase of a property through Andrew Grant in Droitwich. Our purchase was a complete success, thanks to the efforts of Jane Cleaveley. She is a credit to the office and the company. She worked tirelessly to ensure this transaction ended well for both the vendor and the purchaser. We would highly recommend the branch manager, Lara Payne and all her team at the Droitwich office, as they provided us with excellent service throughout this purchase.

Anne · 2 December 2016

Agent replied · 7 December 2016

Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk Many thanks again from all at Andrew Grant Droitwich Branch. Kind regards, Andrew Grant Customer Support Team.

5/5

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Buyer

Excellent experience

Have been looking for a new home in droitwich for the past few months. Didn't end up buying but the only agent that have kept me updated on new properties. Big thanks to the approachable staff georgina and lara for their hard work.

Hannah · 5 July 2017

Agent replied · 25 July 2017

Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk Many thanks again from all at Andrew Grant Droitwich Branch. Kind regards, Andrew Grant Customer Support Team.

5/5

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Buyer

Great service

When looking to buy my first home, I received great service and sound advice from Lara, she really put my mind at ease about the process. Great communication and I would not hesitate in recommending Lara and Andrew Grant Droitwich

Emily · 10 August 2017

Agent replied · 15 August 2017

"Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk Many thanks again from all at Andrew Grant Droitwich Branch. Kind regards, Andrew Grant Customer Support Team. "

4/5

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Buyer

Successful but Slow Purchase

We found the staff at Andrew Grant to be friendly, helpful and knowledgeable, The purchase process after our offer was accepted was slow but this probably had more to do with the vendor than the Andrew Grant staff.

Julie · 17 January 2017

Agent replied · 24 January 2017

Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk Many thanks again from all at Andrew Grant Droitwich Branch. Kind regards, Andrew Grant Customer Support Team.

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What do buyers say about Andrew Grant?

9 reviews from buyers, rated 4.4 out of 5 on average. For example, Amy wrote: "Really positive experience with all the staff we have interacted with - 3 in total - Georgina, Lara and I don't remember the third lady's name - ..."

How do you know a review is from one of the buyers?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.