20 reviews from sellers, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents SellerExcellent, professional service
The team at Andrew Grant's in Droitwich really pulled the stops out to get my property on the market as circumstances necessitated a quick sale. Throughout the whole process they ensured everything was done by the book and kept me informed at every stage.. Although the first buyer dropped out, they contacted other interested parties and were back on track quickly. The sale has recently completed (achieving a price above the original asking price) and I really appreciate the efforts made by the team, but particularly Lara and Georgina.
Linda · 13 June 2017
Agent replied · 21 June 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124 or email droitwich@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Droitwich Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerExcellent Estate Agent, Would Highly recommend
When I decided to sell my property I did a little shopping around and chose Andrew Grant as they were charging the least for the same services as others had advertised. They also promised to sell my property for more money than others had quoted. I admit I was a little sceptical at first as this offer seemed to good to be true.
Once I met up with Lara I was quickly put at ease. Everything was explained in great detail and Lara made the process of setting it all up very smooth.
Andrew Grant sold the house within a few days with a price that I was very happy with.
Many thanks to all the team at Droitwich
Richard · 30 May 2017
Agent replied · 2 June 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Droitwich Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerJane was excellent
Jane was on the ball and kept us fully informed while she was there. Answered all our questions and consistently had a positive attitude toward the progress of our sale. However, Andrew Grant were seriously let down by Lara the office manager. As soon as she became involved with our sale we were left with the impression that Andrew Grant were not working on our behalf. The information she gave us was unreliable and we have a strong suspicion that it was due to false information she gave to our first buyers that they dropped out. Our eventual buyers were deeply unhappy with the attitude she displayed toward them, particularly in the closing stages. She does not seem to understand some of the basics of the sale process.
Our interaction with other members of the Droitwich office were on the whole positive and Jane was outstanding during the period she dealt with our sale.
Stephen · 21 March 2017
Agent replied · 6 April 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued efforts to improve our service. We are very sorry to hear that the level of service provided has fallen short of our usual high standard and we would respectfully request the opportunity to discuss this with you and endeavour to rectify the matter in as timely a manner as possible.
Please contact us on 01905 771124, or email droitwich@andrew-grant.co.uk
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerQUALITY SERVICE FROM DROITWICH OFFICE
My property sale has been handled swiftly,efficiently and professionally . From my initial enquiry I have been treated courteously and respectfully. My thanks go to Lara Payne who was very accomplished in her knowledge of the market situation, and I was confident that her approach to my sale would lead to a positive outcome.
Communication from both Lara and Georgina Bushell has been excellent. Both ladies are a credit to Andrew Grant.
Keith · 19 August 2017
Agent replied · 30 August 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Droitwich Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerExcellent, knowledgeable and great service
I had my house valued by Lara Payne from the Droitwich office. She was punctual and efficient. She gave me all the details I would need and a detailed guide of the house price to sell for and why. She was very knowledgeable and obviously knows her field very well. Whenever I need an estate agents they'll be the first place I'll go thanks to Lara.
Stuart · 15 August 2017
Agent replied · 30 August 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Droitwich Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerVery professional,great communication thorough knowledge.
Nothing was too much trouble for either Lara or Georgina of the Droitwich branch. Their assistance with my queries and their attention to detail was quite impressive. I am sure that their standard is representative of all at Andrew Grant so not only well done them but well done Andrew Grant for employing such people. They are a credit. :-)
Keith · 2 August 2017
Agent replied · 4 August 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Droitwich Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerMoving House
Andrew Grant were very good and kept me up to date, Solicitors were reasonable but could have been better in some parts. Communication with Andrew Grant was very good, kept me updated if need be and helped me out a lot, and very satisfied with everyone in the branch - Thanks to Lara, Georgina, Karen and Karen,
Nick · 15 June 2017
Agent replied · 21 June 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124 or email droitwich@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Droitwich Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerVery smooth service
I thought selling my late father's house while living 150 miles away would be difficult, but Andrew Grant made it easy. They found a buyer at asking price within a week of going on the market and smoothed the process to completion.
Many thanks to Lara at the Droitwich office for her patience and hard work!
Julian · 16 September 2017
Agent replied · 19 September 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Droitwich Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerExcellent service
I'm so glad I decided to use Andrew Grant when selling my first property. They were extremely professional, efficient and fully understood my needs . Special thanks to Lara Payne who was happy to answer all my questions and kept me fully up to date throughout. Would highly recommend
Caitlin · 23 August 2017
Agent replied · 30 August 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Droitwich Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 4/5
View Agents SellerFell short of our initial expectations
We were very impressed with Jemma and the quick follow up with photos and marketing. Within a week we had 3 viewings and were optimistic. But Only 2 more viewings were made over the next 14 weeks.
We did not feel that we had enough feedback over the period. Usually we had to call AG to get updates. We also did not get a good reason why our home was not receiving viewings - just the quietness of the market.
Sadly we have changed agents to see if we get better luck, let's see if it's actually our house that is the problem!
Chris · 12 November 2016
Agent replied · 15 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued efforts to improve our service. We are very sorry to hear that the level of service provided has fallen short of our usual high standard and we would respectfully request the opportunity to discuss this with you and endeavour to rectify the matter in as timely a manner as possible.
Please contact us on 01905 771124, or email droitwich@andrew-grant.co.uk
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 4/5
View Agents SellerGood Service
Thank you to Lara And Georgina for all your help and support in my recent house sale.
Maggie · 2 August 2017
Agent replied · 4 August 2017
"Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Droitwich Branch.
Kind regards,
Andrew Grant Customer Support Team. "
★★★★★ 5/5
View Agents Sellerexcellent service from Lara and her team
We have had excellent service all through this sale, thanks to Lara and her team.
Judith · 1 June 2017
Agent replied · 6 June 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Droitwich Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerLara Payne -Office Manager Droitwich
Lara Payne has given me fantastic advice with regards to information on the selling of my property. This has been especially helpful and appreciated due to the nature of the grounds of the sale. I felt very confident and assured by Lara's advice, and shall be recommending her to friends and family in the future.
Katie · 30 August 2017
Agent replied · 13 September 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Droitwich Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerFriendly, professional and excellent service
Whole office could not have done more for us. Helped us every step of the way and went over and beyond for us. Excellent, highly recommend. Thank you Droitwich AG.
Katie · 26 July 2016
★★★★★ 5/5
View Agents SellerCouldn't have asked for me! They were brilliant!
My home took a while to sell - during this time Jemma and her staff continued to provide support, advice and encouragement. Once an offer was received things moved quickly and the help Jemma and Hayley gave me with the numerous forms that needed filling was hugely appreciated, as at times I felt overwhelmed by it all.
I am now only 3 days from completion and throughout the whole process Andrew Grant Droitwich branch have been truly excellent.
Jane · 19 July 2016
★★★★★ 5/5
View Agents SellerTop Of The Rock
Top of The Rock, Thought the Service I received was exceptional and I would recommend to everybody. I still visit the office weekly to see how the ladies are doing and enjoy seeing Lara and Jane's smiley faces.
Tony · 11 January 2017
Agent replied · 18 January 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Droitwich Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerProfessional, efficient, effective.
Acting on a Probate sale, Andrew Grant gave prompt and efficient service and excellent marketing advice which achieved the best price within a good timescale. Very happy with the service from initial introduction through to completion. Highly recommended.
Ian · 3 October 2016
Agent replied · 5 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk .
Many thanks again from all at Andrew Grant Droitwich Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerExcellent in every aspect
We found Andrew Grant to be excellent in everything they did from keeping us informed about everything they were doing to sell the property and also just to see if we had any questions
Mary · 12 September 2017
Agent replied · 19 September 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Droitwich Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerTeam work
Great team work from all involved from start to finish. Very compitent in all asspects of selling and buying my house. Available to advise on any problem i had at any point in the sale and purchase, be it on the phone or direct in the office. And all done with a smile.
Lawrence · 7 November 2015
★★★★★ 5/5
View Agents SellerSale of 5 Westwood Cottages
After an extremely difficult sale, taking eight months to completion, I would not have wanted any other agent than Andrew Grant. The staff at Droitwich brought the sale to a conclusion with professional and friendly support and a great deal of patience. Thanks you very much.
John · 12 April 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.