Andrew Grant reviews

★★★★★ 5/5

View Agents

Outstanding Service!

My partner and I were extremely impressed with the service provided by Andrew Grant Malvern. As first-time buyers, we were completely new to the property market and we were so grateful that Andrew Grant were supportive and informative throughout the whole transaction. From showing us around our first house to handing us the keys upon completion, they provided outstanding service with a smile. And now my partner and I can enjoy our very own little home together!!

Lisa · 5 July 2016 · Andrew Grant

★★★★★ 5/5

View Agents

Support with all aspects of Letting my property

Andrew Grant and their team really do look after you when you commit to using them as your selling agent or letting agent. I can't fault their professionalism and customer care. I would like to make special mention of Louise Winnall who has handled my letting for me with so much care and attention that it has made me feel so loyal to Andrew Grant. Well done the entire team and I hope you go from strength to strength as you really do deserve the best of everything you set out to do and achieve.

David · 27 June 2016 · Andrew Grant

★★★★★ 5/5

View Agents

Faultless!!!

Andrew Grant were always friendly and happy to help with any queries or issues we had. I've rented in various places for 18 years and have never been more impressed with an agent. Keep up the great work AG! Special thanks to our main contact there, Chloe Darcy. Quick to respond, friendly and a pleasure to speak to.

Daniel · 17 June 2016 · Andrew Grant

★★★★★ 5/5

View Agents

So good you might not belief it - BUT YOU SHOULD!!

There is a spectrum of quality and Andrew Grant is at the top end. At the top of that brand is Solihull branch. Managed by Phil Gould whose local knowledge was outstanding we were convinced he was real and could achieve a fair and realistic market price.. His team went on to prove our instincts were bang on. Kept informed at every stage his staff went on with dogged determination to conduct numerous viewings remaining resolute throughout to achieve the best and fairest price for us.. We cannot fault them, advice, service and excellent communication throughout. For us they weren't the cheapest but they emphasised the caveat that you get what you pay for. Well done to Phil, Matthew ands Angela and the backroom staff that went on to support them to completion.

Julian · 28 May 2016 · Andrew Grant

★★★★★ 4/5

View Agents

Professional service but fees are always expensive

We've rented properties (as tenants) through several different agents and Andrew Grant were definitely the best. Through the application process, moving in, living at the property and moving out, they - Chloe (from Worcester) and Ellie (from Solihull) - were professional, helpful and honest. We always leave houses in perfect condition and this was the first time we haven't had any frustrating squabbles about dirt/damage that was there before we moved in. I strongly believe that letting agents fees are far, far too high - it's outrageous that tenants should have to pay several hundred pounds to secure a property. Andrew Grant are unfortunately no exception to this. So I suppose we had paid a high price for the good service that we received!

Jo · 26 May 2016 · Andrew Grant

★★★★★ 5/5

View Agents

Outstanding service.

We have used the services of Andrew Grant Stourbridge office to sell, buy and rent out property. We have had nothing but first class service from the team working there in all areas and cannot praise them highly enough. We would not dream of using any other agent and hope to be dealing with them again in the future.

Mike · 3 May 2016 · Andrew Grant

★★★★★ 4/5

View Agents

Very helpful, did what they needed to do without pestering

The staff here are a 100% improvement on the past. All are polite, helpful and keen to get the job done right without pestering. Also very professional. I would recommend the Pershore office to anyone

David · 19 April 2016 · Andrew Grant

★★★★★ 5/5

View Agents

great to deal with

Louise Winnall MARLA is very helpful and promote to deal with any inquiry or problems, i am very happy to deal with Louise Winnall ., always comes across as positive person., polite and outstanding in helping out with problems..

Richard · 19 April 2016 · Andrew Grant

★★★★★ 5/5

View Agents

Rate Agent

We have been supported by Natalie Eaton from the Andrew Grant Branch in Redditch. A highly professional person who carries out the role with the utmost professionalism. She keeps us regularly updated with regards our tenant and is always willing to meet to discuss any issues or concerns we have. Thankfully we have not had any issues or concerns. I would certainly recommend Andrew Grant to any friends or work colleagues due to the support we have received from Natalie.

Keith · 15 April 2016 · Andrew Grant

★★★★★ 4/5

View Agents

Helpful, efficient and polite.

Ms. Eaton was our contact person since we came to our current tenancy. In all dealings we had with her, she was always very polite, efficient and helpful. We hope she will never loose these qualities! 4 stars instead of 5, because there should always be room for improvement, but we did not find any fault in her professional conduct.

A · 14 April 2016 · Andrew Grant

★★★★★ 5/5

View Agents

Extremely professional and courteous

Natalie has managed numerous of my properties and has proven to be an excellent help in ensuring my rentals are stress free. She is polite, attentive and extremely competent in dealing both with tenants and landlords.

Mayur · 14 April 2016 · Andrew Grant

★★★★★ 4/5

View Agents

Chloe Darcy as Property Manager

Chloe was more than helpful with maintenance issues that we had. She understood the issues we had and tried hurrying things along as much as it was possible from her side. Would definitely want her as our property manager again if we rented a property through Andrew Grant again.

Sara · 14 April 2016 · Andrew Grant

★★★★★ 5/5

View Agents

Excellent customer service

I would highly recommend using Andrew Grant if you get an agent like Chloe working on your behalf. Chloe has been great and has made renewing our tenancy stress free. Throughout the tenancy Chloe has been on hand should we have any questions and has been quick and supportive with all her responses. Chloe has kept us informed and has been a pleasure to deal with. Great service all round.

Vicky · 13 April 2016 · Andrew Grant

★★★★★ 5/5

View Agents

Sale of 5 Westwood Cottages

After an extremely difficult sale, taking eight months to completion, I would not have wanted any other agent than Andrew Grant. The staff at Droitwich brought the sale to a conclusion with professional and friendly support and a great deal of patience. Thanks you very much.

John · 12 April 2016 · Andrew Grant

★★★★★ 5/5

View Agents

100% Efficient

Chloe is very good at keeping us up to date with all aspects of our tenants/lettings etc. She anticipates situations before they arrive and acts accordingly but always checks in with us first. Chloe is a pleasure to deal with and always so helpful.

Denise · 11 April 2016 · Andrew Grant

★★★★★ 5/5

View Agents

Worked hard on our behalf

We had several sales which fell through unexpectedly and agent was prompt in marketing and arranging new viewings. Kept us informed at each stage. AlwAys very courteous and helpful

Hilary · 6 April 2016 · Andrew Grant

★★★★★ 4/5

View Agents

Helpful and professional

Natalie is always helpful and professional in my dealings with her as a landlord.

Jenny · 4 April 2016 · Andrew Grant

★★★★★ 4/5

View Agents

Always at the end of the phone

This is mine & my partners first experience of renting & although we had some ups and downs during the first stage of moving in. Andrew Grant have helped us through & are always there for advise. Natalie Eaton is very professional & always helps us wherever she can and is very competent at her job. Very pleased.

Sarah · 3 April 2016 · Andrew Grant

★★★★★ 5/5

View Agents

Natalie Eaton

Natalie has been excellent at managing my property for me. She is very professional and approachable. If ever I need her advice, she is only a phone call away and quickly deals with any issue efficiently and quickly. I always know that I can rely on her and have absolute confidence in her abilities. A pleasure to deal with.

Beverley · 2 April 2016 · Andrew Grant

★★★★★ 5/5

View Agents

First Class

When i first learnt that my house affairs in Malvern was being transferred to another Letting Agent i was a bit concerned about it but since meeting Louise at the office in Malvern and seeing how she keeps in touch with me by emails and taking photos of my house and keeping me well informed of anything that the tenants have cause to complain about,I am more than pleased and satisfied over everything that has happened since the take over. I can't ask for more.

Andrew · 2 April 2016 · Andrew Grant

★★★★★ 5/5

View Agents

Always ready to help

I have been renting through Andrew Grants for 6 months now, and Natalie Eaton has been my first port of call for any issues I have had with my flat. Any issues have been dealt with promptly and professionally, I know I can rely on Natalie to resolve things for me.

Stuart · 2 April 2016 · Andrew Grant

★★★★★ 5/5

View Agents

sale of Abbeycroft and purchase of 80 Stonebow Road

We have been dealt with in a very efficient and professional manner. From the initial valuation and viewings until the completion. Very helpful and polite staff. Special thanks to Vicky who was always there to reassure and bring some humour to some of the more stressful times. Would highly recommend..... thanks again

ANDREW · 24 February 2016 · Andrew Grant

★★★★★ 2/5

View Agents

Poor service.

Andrew Grant Estate Agents were very poor in the service that they provided in the purchase of our new property. They did not seem to know what was going on as it was with the Receiver. In the end, we just had to abandon Andrew Grants and go straight to the Savills, the Receiver. As we purchase property often through business, we deal with many of estate agents in and around Malvern and Ledbury who know us as easy going buyers so it was particularly disappointing to get such service.

Chris · 16 February 2016 · Andrew Grant

★★★★★ 5/5

View Agents

Excellent service

We had a characterful Victorian property to sell. We knew that the size and location of the house would limit our market. We were very pleased with the way that the marketing was managed. Especial praise for the sales person at the Malvern Office and to the viewing / vistor manager on site. Both worked very professionally to secure a sale. As with many houses in this area of Malvern, it took some time to sell. Over a year of efforts brought a successful conclusion to our task.

Martin · 16 February 2016 · Andrew Grant