Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
View Agents SellerAn excellent experiece throughout the entire process.
Quite simply an exceptionally good experience throughout the entire process.
From arriving at an accurate valuation to promptly finding a purchaser, from handling the negotiations to managing the completion of the sale, the team at Andrew Grant were personable, professional and proactive, delivering the least stressful house transaction that we have ever experienced.
Clive · 11 October 2016 · Andrew Grant Stourbridge
Agent replied · 18 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01384 370232, or email stourbridge@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Stourbridge Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsBrilliant from start to finish!
We decided to go with Andrew Grant with both sale and purchase, and what a good choice that was! They were brilliant from start to finish and we couldn't fault them at all! During the process the communication was also very good and we never waited long for email replies etc.
Everyone that we dealt with was so friendly and couldn't do enough for us! Although we had a very stressful moving day Andrew Grant did everything they could to help (even finding us another Van to use on the day at very short notice)!
We appreciate everything you did for us, especially Grace and Glenn, thank you so much for helping us, we couldn't of done it without you!
Sian · 11 October 2016 · Andrew Grant Redditch
Agent replied · 18 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01527 66161, or email redditch@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Redditch Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerGood thorough and committed endeavour to sell the property
During my period as a selling customer, I found the communication to be far above the norm for estate agents that I have encountered in the past and would have no hesitation in recommending Debbie and Henley Office in general. to other prospective property sellers in and around the Henley area.
Geoffrey · 7 October 2016 · Andrew Grant Henley-in-Arden
Agent replied · 11 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01564 794155, or email henley@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Henley-in-Arden.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents LandlordGood job!
Helen was exactly as she needed to be, pleasant, professional and both proactive with potential issues and reactive when queries were raised. The property was rented quickly to a responsible tenant.
My only minor annoyance is having to register to submit this, why is this necessary?
Liz · 6 October 2016 · Andrew Grant Stratford-upon-Avon
Agent replied · 11 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01789 294444, or email stratford@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Stratford-Upon-Avon Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents BuyerExcellent.
Our family has been involved in buy and selling property over many decades. We had missed out of properties in unusual circumstances, in many different countries. We we determined not to let this opportunity slip away.
However every step forward seemed to be met with some sort of obstruction beyond anyone's control.
The team at Andrew Grant were extremely professional and helpful. I still can't believe how difficult it can be to buy a house in the UK. Jenny's help was always available to steer us through this.
Mike · 5 October 2016 · Andrew Grant Country Homes
Agent replied · 11 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerVery good service, reasonable cost.
Rating only, no written review.
Gunnar · 5 October 2016 · Andrew Grant Kidderminster
★★★★★ 5/5
View Agents BuyerQuick, friendly and efficient service. Would highly recommend.
Rating only, no written review.
Jenny · 5 October 2016 · Andrew Grant Solihull
★★★★★ 5/5
View Agents BuyerVery helpful, informative and easy to deal with whilst remaining professional
Rating only, no written review.
Daniel · 4 October 2016 · Andrew Grant Solihull
★★★★★ 5/5
View Agents LandlordVery helpful in sorting out inherited problems with my rental propery
This was a PLJ tenancy taken over early 2016. Louise W. has been excellent in recommending and guiding the termination of the tenancy and assisting with the clear up operation for the outgoing tenant. As a result I am hopeful of securing a new tenant shortly having carried out extensive property renovation still underway. . There are difficulties to be overcome regarding tenants liabilities for the damage caused during occupation and Louise will hopefully be able to further guide me on the way forward. to recover the sums due.
Bruce · 4 October 2016 · Andrew Grant Worcester (Cupola Court)
Agent replied · 6 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents LandlordFriendly and efficient service
Chloe could not have been more friendly and efficient even if she had tried to be
Adrian · 3 October 2016 · Andrew Grant Worcester (Cupola Court)
Agent replied · 6 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerProfessional, efficient, effective.
Acting on a Probate sale, Andrew Grant gave prompt and efficient service and excellent marketing advice which achieved the best price within a good timescale. Very happy with the service from initial introduction through to completion. Highly recommended.
Ian · 3 October 2016 · Andrew Grant Droitwich
Agent replied · 5 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk .
Many thanks again from all at Andrew Grant Droitwich Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantProperty Management Service
I have recently moved into rented accommodation managed by Andrew Grant and RUTH BUSBY has been very helpful and efficient in the short time I've dealt with her - she is friendly, approachable, thorough and very much on the ball in contacting the relevant people to get the issues looked at / sorted. This truly is immensely appreciated - not only does it provide peace of mind, it also saves me a lot of time / effort not having to keep following-up - I know things are in hand. A great service so far, thank you Ruth.
Nicola · 1 October 2016 · Andrew Grant Worcester (Cupola Court)
Agent replied · 6 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantLeanne Fletcher
As a tenant over the past two years, I have dealt with Leanne (and Karen who is also excellent) a number of times regarding any issues. I always receive a quick and professional response. If there are any maintenance issues, Leanne soon arranges for these to be resolved without the need to keep chasing up. She delivers a professional but friendly service.
Gareth · 1 October 2016 · Andrew Grant Worcester (Cupola Court)
Agent replied · 6 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantAlways Professional: Leanne Fletcher
I have known Leanne, as a tenant, for 3 years and can't speak highly enough of her. She is the consummate professional, efficient friendly and easy to talk to. Grade A1.
Steve · 30 September 2016 · Andrew Grant Worcester (Cupola Court)
Agent replied · 6 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantLeanne Fletcher..........Awesome!!
Leanne is a consumate proffesional
Knowledgeable. Informative. Trustworthy. Caring.
Customer service perfection.
She is a credit not only to herself, but also to the company she represents.
I would recommend her to everyone who is buying or selling or letting a property.
Ricky · 30 September 2016 · Andrew Grant Worcester (Cupola Court)
Agent replied · 6 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantExcellent Service
I would like to nominate Leanne Fletcher for her exemplary service to me.
Throughout my rental I have felt at all times she has dealt with me professionally but also as a friend and a valued tenant..
Recently she has had to liaise with other parties on our behalf. During this time she has kept me in constant touch with progress and offered me honest , knowledgeable and helpful advice.
I have a chronic health condition and recently undergone major surgery, during which time Leanne has shown understanding and sensitivity with timing the Inspections for when I am feeling well enough.
She is also very kind to my little dog ' Pixie '; she picked up on his shy nature very quickly and she is always very comforting and gentle with him.
I would highly recommend Leanne; she has resulted in the rental process being a very positive experience for myself and my family.
Zoe · 30 September 2016 · Andrew Grant Worcester (Cupola Court)
Agent replied · 6 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantExcellent service
As someone that has rented for quite a few years because of the nature of my job I've had many dealings with lettings agents. Most of these experiences have been horrendous. So having to move again, to a different city, filled me with anxiety with the prospect of dealing with yet another incompetent letting agents. Thankfully Megan & Louise at Andrew Grant has made the whole process easy and completely stress free. Both instantly put me at ease and all queries were taken care of straight away. Thank you for your efficiency and amazing customer service.
Allaina · 29 September 2016 · Andrew Grant Worcester (Cupola Court)
Agent replied · 6 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantLeanne fletcher
Absolutely brilliant service has been given to me by Leanne fletcher.
Annette · 29 September 2016 · Andrew Grant Worcester (Cupola Court)
Agent replied · 6 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 2/5
View AgentsRude and Lazy
A lack of care and every time that guy in Worcester answers the phones and moans about how Saturday is too busy and booked I want to hang up on him! They didn't actually care about me as a buyer at all!
Anonymous · 28 September 2016 · Andrew Grant Worcester (Cupola Court)
Agent replied · 6 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued efforts to improve our service. We are very sorry to hear that the level of service provided has fallen short of our usual high standard and we would respectfully request the opportunity to discuss this with you and endeavour to rectify the matter in as timely a manner as possible.
Please contact us on 01905 734734, or email worcester@andrew-grant.co.uk
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerExcellent communication, frequent updates, professional service.
Rating only, no written review.
Sarah · 27 September 2016 · Andrew Grant Redditch
★★★★★ 5/5
View Agents LandlordExcellent friendly service from Louise Winnall
Louise has been managing our property for us as we currently live overseas. The service we have received has been excellent and gives us piece of mind as we are so far from home.
Sara · 27 September 2016 · Andrew Grant Worcester (Cupola Court)
Agent replied · 28 September 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734734, or email worcester@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Worcester
Kind regards,
★★★★★ 5/5
View Agents SellerNothing was too much trouble
We had a most unusual property to sell and Jayne Bennett's advice in bringing it to market was invaluable. It went on the market in Jan-16 and a flurry of interest ensued, resulting in 2 offers, one risible and the other 'just' acceptable. We were having to wait for the buyer to sell before we could exchange contracts. After some time, we had a good discussion with Jayne and reduced our asking price. A new buyer emerged and, although the process was fraught with difficulty, completion eventually took place.
I cannot speak highly enough of Sarah Fellows who unraveled a problem of the buyers' solicitor's making.
Thanks for all your help.
Peter · 26 September 2016 · Andrew Grant Bromsgrove (44 High Street)
Agent replied · 28 September 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01527 579977, or email bromsgrove@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Bromsgrove
Kind regards,
★★★★★ 5/5
View Agents TenantFriendly, helpful and fast service
I have been very impressed with the friendly, helpful and professional service Leanne has provided me with. Queries are being replied to quickly and with a smile. I can highly recommend Leanne.
L · 25 September 2016 · Andrew Grant Worcester (Cupola Court)
Agent replied · 28 September 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734734, or email worcester@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Worcester
Kind regards,
★★★★★ 5/5
View Agents BuyerHouse Purchase.
Myself and my wife received fantastic service and we felt that even though the agent was acting on behalf of the seller they always fully supported us. All colleagues at the Redditch branch are friendly and professional.. Thank you with some well deserved positive feedback.
James · 23 September 2016 · Andrew Grant Redditch
Agent replied · 28 September 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01527 66161, or email redditch@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Redditch
Kind regards,
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