Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
View Agents BuyerExcellent service
Vicky has provided a professional and consistently helpful service. She has kept us calm and most importantly informed throughout the process. This is something the estate agent handling the sale of our house failed to do. We would definitely recommend this branch and Vicky in particular.
Sarah · 22 November 2016 · Andrew Grant Pershore
Agent replied · 29 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Pershore Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerExcellent Service
We received an excellent and professional service from Andrew Grant from start to finish. We highly recommend them.
Susan · 22 November 2016 · Andrew Grant Kidderminster
Agent replied · 29 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01562 60228, or email kidderminster@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Kidderminster Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 4/5
View Agents SellerGreat service with a professional manner
From initial meeting to select a local agent through to completion, we received a professional service with frequent updates keeping us informed as to the status of our sale and the chain below.
There seems to be a strong sense of team within the local branch office, and executed my instructions quickly and effectively.
I would not hesitate in recommending Andrew Grant Stourbridge.
Mr · 21 November 2016 · Andrew Grant Stourbridge
Agent replied · 29 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01384 370232, or email stourbridge@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Stourbridge Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerVicky Chatwin at Andrew Grant went that extra mile to ensure our smooth house move. Excellent servi
Vicky Chatwin at Andrew Grant - Stourbridge Branch went out of her way to ensure the smooth running of our recent house move. Initially she gave us good advise when marketing our house and we could not fault the viewing service offered, She always returned our calls so did all the staff in the office. They ensured we were kept up to date with the day to day happenings regarding the sale of our house right up until moving day. . We would DEFINITELY recommend Vicky Chatwin at Andrew Grant.
Sally · 17 November 2016 · Andrew Grant Stourbridge
Agent replied · 29 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01384 370232, or email stourbridge@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Stourbridge Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantChloe has been great with everything i needed!
Whenever i had a question or an issue with the property i was renting with Andrew Grant (14 Squirell Drive, Worcester) i have always been able to rely on Chloe to deal with it straight away. Also her friendly attitude and manner on the phone makes ringing up with an issue alot easier! She has been great and i would like to say thanks alot to Chloe and everybody else at Abdrew Grant!!
Tom · 17 November 2016 · Andrew Grant Worcester (Cupola Court)
Agent replied · 29 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents BuyerVery professional and helpful from the buying process to the completion date .
The staff at Worcester branch was great .
He answered my queries prompt and helped me to buy the house that I wanted .
There is nothing negative to say about it .
Isabel · 17 November 2016 · Andrew Grant Country Homes
Agent replied · 29 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agentsfor buying and selling my properties for over forty years
for well over forty years I have entrusted the selling and the buying of properties with Andrew Grant and in all that time the results have been 100% positive and so I congratulate Andrew and his team for a job well done and I trust our association will continue in the future..
Raymond · 17 November 2016 · Andrew Grant Country Homes
Agent replied · 29 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents BuyerEffective, efficient and responsive
During our six month search for a house in Henley, Debbie at Andrew Grant was the only person to maintain regular phone contact. I can't recall receiving a single call from any of the other agents despite registering with them all. Once the purchase was agreed regular contact was maintained until completion.
DArcy · 17 November 2016 · Andrew Grant Henley-in-Arden
Agent replied · 29 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01564 794155, or email henley@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Henley-in-Arden Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 3/5
View Agents SellerAverage service
Initially it went for auction. The auction took place in the wrong area. When a buyer was found the sale was not followed up and it fell through. It wasn't until their employee Grace Martin in their Redditch Office took over the sale, it was sold within 24 hours and the sale was followed through. She did more in a month than previous staff done in ten months. I do not feel service favoured costs.
Ellen · 16 November 2016 · Andrew Grant Redditch
Agent replied · 22 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued efforts to improve our service. We are very sorry to hear that the level of service provided has fallen short of our usual high standard and we would respectfully request the opportunity to discuss this with you and endeavour to rectify the matter in as timely a manner as possible.
Please contact us on 01527 66161, or email redditch@andrew-grant.co.uk
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents Sellerhouse sale
I have used AG on several occasions and the service is fantastic the staff are friendly and have kept me informed all the way through the process of a purchase or sale. friendly office overall I would give 10/10 for service.
Affy · 16 November 2016 · Andrew Grant Redditch
Agent replied · 29 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01527 66161, or email redditch@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Redditch Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents Sellersale of property
very pleased with the communication i received during the process of selling the property
Dale · 15 November 2016 · Andrew Grant Country Homes
Agent replied · 29 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents BuyerCouldn't be better
The agent was very knowledgeable about the property & the area. She was also a great help throughout the purchasing process. She could not have done a better job.
Anonymous · 14 November 2016 · Andrew Grant Country Homes
Agent replied · 29 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents BuyerVicky Gowenlock ( the selling agent)
Vicky certainly went that extra mile when it came to selling our house to us. She was extremely knowledgeable, consistently helpful, with a warm and friendly approach. She constantly strived to to keep the sale moving along in a professional and very determined manner.
Thanks to Vicky we are now very thankful and settled in our new home.
Elaine · 13 November 2016 · Andrew Grant Pershore
Agent replied · 15 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Pershore Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 4/5
View Agents SellerFell short of our initial expectations
We were very impressed with Jemma and the quick follow up with photos and marketing. Within a week we had 3 viewings and were optimistic. But Only 2 more viewings were made over the next 14 weeks.
We did not feel that we had enough feedback over the period. Usually we had to call AG to get updates. We also did not get a good reason why our home was not receiving viewings - just the quietness of the market.
Sadly we have changed agents to see if we get better luck, let's see if it's actually our house that is the problem!
Chris · 12 November 2016 · Andrew Grant Droitwich
Agent replied · 15 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued efforts to improve our service. We are very sorry to hear that the level of service provided has fallen short of our usual high standard and we would respectfully request the opportunity to discuss this with you and endeavour to rectify the matter in as timely a manner as possible.
Please contact us on 01905 771124, or email droitwich@andrew-grant.co.uk
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents Sellerinitial set up to sell our property
Rosie has the three P's, Pleasant, personable and professional. The sales particulars and the web site show our home to it's best.
Nick · 11 November 2016 · Andrew Grant Henley-in-Arden
Agent replied · 15 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01564 794155, or email henley@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Henley-in-Arden Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 4/5
View Agents SellerPirton View - November 2015
On market for some time but were regularly contacted by agents to keep us abreast of what was happening. When a sale was eventually achieved the two V's, Vicky and Victoria worked well for us chasing both the chain below and our builders.
John · 11 November 2016 · Andrew Grant Pershore
Agent replied · 15 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Pershore Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsAs a bespoke house-builder we only work with the likes of Andrew Grant
As a bespoke house-builder we only work with the likes of Andrew Grant. George is a pleasure to work with and his knowledge and understanding of the market plays a vital role for us. George's ability to get the job done is what keeps us coming back every time and we would highly recommend him to any buyers and sellers.
Lockley · 11 November 2016 · Andrew Grant Country Homes
Agent replied · 15 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantHelen Beeson first rate
Helen Beeson is by far the best Lettings Negotiator I came across when trying to secure a rental property. She was fun, fast and extremely efficient operator both on my behalf and the landlord. I have no hesitation in recommending Helen..., thank you for all your help I love my tenancy in Lucys Mill. Also helped me negotiate through the issues of being self employed.
Catherine · 10 November 2016 · Andrew Grant Stratford-upon-Avon
Agent replied · 15 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01789 294444, or email stratford@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Stratford-Upon-Avon Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerI would say they were proffesional, polite, welcoming and above all the service was more excellent.
Rating only, no written review.
Amrit · 9 November 2016 · Andrew Grant Solihull
★★★★★ 5/5
View Agents LandlordCommending Chloe Darcy in Lettings
I am writing to commend Chloe Darcy.
She has been dealing with No.8 The Sidings, Hagley for some time now and really is the best representative at Andrew Grant that I have dealt with over the years, and it is over ten years now! In fact, I have three other properties in Manchester, Leeds and Nottingham and none of the representatives of the management companies I have worked with, in relation to those properties, come anywhere close to meeting Chloe’s professionalism and conscientious attitude.
Chloe sounds quite young but always sounds very positive and is extremely conscientious and enthusiastic about her input. Most important to me, Chloe always keeps me informed about everything that is going on regarding the apartment, without me having to keep ringing the office.
I appreciate all her work on my behalf and long may she be my 'link'.
I have commended Chloe before but continue to do so because she has such an incredible commitment to managing my property and solving any problem that arises, working extremely hard on my behalf.
It has been particularly vital to me over the last few months as my mum (who is ninety-one years old and has dementia) has been very ill, with a month in hospital during June, then a move into a care home. This time was extremely traumatic for me, especially being the only child and the situation continued until April 9th. this year when she sadly passed away..
Throughout this traumatic time, Chloe has been incredibly sympathetic to my situation and has always managed to put my mind at rest, whatever issue has arisen regarding the management of my property, for which I am so very grateful.
One really endearing quality about Chloe is that she is so modest about her achievements, responding to praise with comments such as:
'as a fully-managed landlord you are paying the company for me to manage the property in full and I can only hope you are pleased with my service and efforts'.
I am certain that it is not just me who benefits from Chloe's conscientious efforts and kindness, but that all of her clients receive just the same commitment and we are all very fortunate to have her looking after our affairs.
I look forward to meeting her at some point in the future to be able to thank her in person. Until then, I continue to pass on my most grateful thanks in writing.
Cherryl Whittlestone
Cherryl · 9 November 2016 · Andrew Grant Worcester (Cupola Court)
Agent replied · 15 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsRuth Busby
I came home after a long day at work to find the electrics in the kitchen had cut out. I rang though to Andrew Grant and spoke with Ruth Busby, I was extremely frustrated, she managed to take control of the situation quickly, she advised someone would be with us ASAP to locate the problem. After a long day, this is the kind of thing you don't need, especially in winter, but being able to speak to someone who understood my frustration, was a real comfort and I felt like I was dealt with really well.
Dave · 9 November 2016 · Andrew Grant Worcester (Cupola Court)
Agent replied · 15 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantFantastic friendly service
The service received from Andrew Grant, and Debbie in particular, was superb. We have spent 7 months looking for a new home and she contacted us on a regular basis to check whether we were still looking and to let us know when suitable properties cropped up. Emails and phone calls were responded to promptly in a polite manner. Thoroughly professional at all times.
Louise · 9 November 2016 · Andrew Grant Henley-in-Arden
Agent replied · 15 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01564 794155, or email henley@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Henley-in-Arden Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents BuyerPurchase of our new home in Worcestershire
Ours was a difficult and complicated purchase from start to finish as our home of 30 years was purchased by HS2 and the circumstances of the the vendors of our new home were particularly sad. Mary Ann Williams proved to be calm and unflappable when faced with some challenging and unusual situations over a period of 8 months.We could not be happier in our new home and would recommend both Mary Ann and Andrew Grant without hesitation.
Naomi · 9 November 2016 · Andrew Grant Country Homes
Agent replied · 15 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents BuyerExcellent
George was very professional and efficient!
Thank you.
Harriet · 9 November 2016 · Andrew Grant Country Homes
Agent replied · 15 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
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