Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
View Agents BuyerPurchase
Purchased a property recently from Andrew Grant Stourbridge and dealt Nick Lawton.. Brilliant service nothing was to much trouble! I drove the poor man Mad but he never complained.
Michaela · 27 February 2017 · Andrew Grant Stourbridge
Agent replied · 2 March 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01384 370232, or email stourbridge@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Stourbridge Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerExcellent service from Jo Cooper and colleagues
Coming from outside the area (100 miles away) , we decided to use Andrew Grants to sell my late sister in laws house mainly because of Jo. She made an immediate positive impression on first meeting which has been maintained throughout the process. She has been very helpful and supportive throughout particularly when the central heating in the house broke down when it was below freezing outside.and she organised access for reliable engineers to do the necessary repairs. We would thoroughly recommend them based on our experience.
Tony · 21 February 2017 · Andrew Grant Worcester (Cupola Court)
Agent replied · 2 March 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734734, or email worcester@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Worcester & St John’s Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 4/5
View Agents TenantChloe Darcy Marla
From Day 1 of renting Andrew Grant lettings in Worcester I have had the pleasure from dealing with Chloe, she's been friendly and approachable and resolved any issues I've had in a swift and helpful manner. I'd recommend Chloe as an agent to any of my friends looking to rent a property.
Many thanks Chloe.
Stephen · 21 February 2017 · Andrew Grant Worcester (Cupola Court)
Agent replied · 2 March 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantHighly Recommend
Can't recommended Andrew Grant enough. Everyone was very helpful and efficient and I was really impressed with the service I received. Extremely friendly team of people.
Amelia · 21 February 2017 · Andrew Grant Malvern
Agent replied · 2 March 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01684 563136, or email malvern@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Malvern Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 3/5
View Agents SellerNot as good as we had hoped
Service was great at the beginning, then Matt left.. then Grace.. swiftly followed by the personal service we were receiving.
I understand it takes a while for new personnel to get to grips with all of the clients but not to know who we were or what the house details were at completion was I feel pretty lacking.
My friend took the keys in for me the day before completion and the agent knew nothing about house or our name.
We did not receive even a telephone call to say congratulations your property has completed. I felt it was all about the money not the service.. no personal touches.. Such a shame as always found them good in the past
Lynne · 21 February 2017 · Andrew Grant Redditch
Agent replied · 2 March 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued efforts to improve our service. We are very sorry to hear that the level of service provided has fallen short of our usual high standard and we would respectfully request the opportunity to discuss this with you and endeavour to rectify the matter in as timely a manner as possible.
Please contact us on 01527 66161, or email redditch@andrew-grant.co.uk
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 4/5
View Agents BuyerReasonable Agents
We were reasonably pleased with Andrew Grants in Stratford upon Avon. We did find they were sometimes not as committed as they could have been.
We felt sometimes things were made more difficult than they actually were.
On completion we were brought the keys as they were in the area, which was kind but no personal touch like most other agents we have dealt with. Such a shame really.
Lynne · 21 February 2017 · Andrew Grant Stratford-upon-Avon
Agent replied · 2 March 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued efforts to improve our service. We are very sorry to hear that the level of service provided has fallen short of our usual high standard and we would respectfully request the opportunity to discuss this with you and endeavour to rectify the matter in as timely a manner as possible.
Please contact us on 01789 294444, or email stratford@andrew-grant.co.uk
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents BuyerExcellent, high quality service.
We have just exchanged contracts after a very long and extremely complicated purchase of our dream home. All the staff at Andrew Grant in Ludlow, especially Jane Bingham, Julie Lane and Magi Alexander, have been absolutely wonderful and held our hands all the way through. They have been ultra professional but also incredibly kind and personal through what has been a very difficult few months. Both my husband and I would strongly recommend Andrew Grant, having sold our house through the Kidderminster branch, but especially all the staff at the Ludlow branch. A brilliant Estate Agent!
Lydia · 15 February 2017 · Andrew Grant Ludlow
Agent replied · 21 February 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01584 877778, or email ludlow@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Ludlow Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantAlways helpful
Superb service, extremely helpful! Louise Winnall deals with everything and is super efficient with contacting me back, getting things sorted for me! Thanks so much Louise!!
Katie · 14 February 2017 · Andrew Grant Worcester (Cupola Court)
Agent replied · 21 February 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerThe Old Cider House
After a poor start with one of the Pershore office staff (Joe White) we moved to Chloe Faizey whom we cannot fault for her professionalism, cheery nature and customer attitude.
The team at Pershore in the end achieved the result we were looking for on the house as indeed they said they would when we first met Vicki in August 2016.
All in all we are very pleased with the results and to whomever reads this please bear in mind not all Estate Agents are the same.
Colin · 14 February 2017 · Andrew Grant Pershore
Agent replied · 15 February 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Pershore Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerVery Helpful
This was a difficult and complicated sale. The property is an apartment in a listed building which is somewhat off the beaten track. The apartment owners hold the freehold through the medium of a limited company in which they and only they, are the shareholders. My solicitor was very unhelpful and I needed consistent aid from Debbie, representing Andrew Grant, to keep things moving. She always did my bidding vis a vis request for contact with the buyer and the buyer's solicitor. I can not speak highly enough of her efforts.
G · 14 February 2017 · Andrew Grant Henley-in-Arden
Agent replied · 15 February 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01564 794155, or email henley@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Henley-in-Arden Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerProactive efficient and helpful throughout
We wanted to sell our mothers 3 bedroom chalet bungalow, and the three of us were all at a distance from Pershore so needed to be able to rely on Andrew Grant perhaps more than normal. From the first time we met Vicky it was apparent that she knew exactly what she was doing and that we were in very safe hands. Her valuation was spot on, brochures were produced efficiently and accurately and within a reasonable time an acceptable offer was achieved.
AG's service did not stop at achieving a sale, throughout the process of arranging clearance and dealing with the complications of the sale Vicky and her team were quick with helpful advice and recommendations, and went the extra mile to make the whole process as smooth as possible. We would unhesitatingly recommend them as agents.
David · 12 February 2017 · Andrew Grant Pershore
Agent replied · 15 February 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Pershore Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents BuyerEndorsement of an excellent team @ Stourbridge
I would like to thank Nick & his team for holding my hand through the purchase of my new home.
The entire team were always on hand to help with any queries I had. Most of all, I soon realised that they were a fantastic media to speeding up the legal process so I could get over the finishing line!
Many thanks
Alison Groves
Alison · 10 February 2017 · Andrew Grant Stourbridge
Agent replied · 15 February 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01384 370232, or email stourbridge@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Stourbridge Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsService well beyond sale of property
Andrew Grant managed the assessment of damages by my ex tenants after they vacated this property. They then not only sold my buy-to-let flat for the price originally predicted, but also sourced and managed the contractors required for the necessary redecorating and general repairs in advance of the sale, all for a very competitive level of commission. This was very helpful as I work away from the location during the week. Andrew Grant is also open on Saturday and Sunday which in my case was highly convenient. An excellent all round service by a professional and friendly team.
Peter · 8 February 2017 · Andrew Grant Worcester (Cupola Court)
Agent replied · 15 February 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734734, or email worcester@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Worcester & St John’s Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents BuyerEfficient and professional - highly recommended
The sale of our home to HS2 was protracted, complicated and emotional. As the agents acting for our vendor, Andrew Grant Country Homes took our unusual circumstances in their stride. George and Mary Ann in particular, were excellent liaising between us with our endless delays caused by HS2 and our increasingly stressed vendor and chain. We all got there in the end but without Mary Ann's calm management, things would undoubtedly have been even more fraught. Although we were not Andrew Grant's Client, we would have no hesitation in using them ourselves in the future and highly recommend them to others. As a purchaser from outside the area, we also found their brochures particularly well presented and informative.
Al · 8 February 2017 · Andrew Grant Country Homes
Agent replied · 15 February 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerGreat service
Really helpful, great communication. Sold the property and saw it through till the bitter end. Not a straight forward sale but they were great to help anyway the could.
Mandy · 8 February 2017 · Andrew Grant Hereford
Agent replied · 15 February 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on01432 355292, or email hereford@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Hereford Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerOutstanding
From initial valuation through to completion, Phil and his team were, professional, personable and pragmatic. If you want your property sold with the minimum of fuss, I cannot recommend teaming up with Andrew Grant's dedicated Solihull team strongly enough.
Andy · 1 February 2017 · Andrew Grant Solihull
Agent replied · 8 February 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 0121 709 4422, or email solihull@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Solihull Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerExcellent Service plus 1st class on-line dashboard to monitor sale
This is the second property I have sold through the Ludlow office and the service we received was excellent.
We were regularly kept up to date with progress and queries were sorted out promptly.
The on-line dashboard allowed us to monitor the progress of the marketing campaign and see feedback from viewings.
They produced quality property details with photographs that showed my property at its best.
I will certainly be using them again!
Steven · 31 January 2017 · Andrew Grant Ludlow
Agent replied · 8 February 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01584 877778, or email ludlow@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Ludlow Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerThe sale of a Grade two listed building over 400 years old.
The Redditch Branch.
A professional team, all proactive with the sale. I couldn't find fault with any aspect, from photos, to feed back on viewings and finally negotiating a price, I was kept uptodate constantly.
Three members of staff left during the sale, Matthew Reynolds and Grace Martin and Glen who took the photographs. I was concerned that the new team wouldn't be able to compete with the standard...they did! A seemless exchange of information which resulted in the sale.
There were many hurdles with the sale and I must admit it felt never ending, due to issues out of Andrew Grants hand, however I have exchanged and completed. I would like to thank Grace Martin for all her time and effort I am really impressed with her capabilities for negotiating me such a good price and her endless patience.
This is the second time I have sold a house with Andrew Grant and I wouldn't contimplate using anyone else.
Victoria · 31 January 2017 · Andrew Grant Redditch
Agent replied · 8 February 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01527 66161, or email redditch@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Redditch Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents BuyerRating only, no written review.
Evie · 23 January 2017 · Andrew Grant Stourbridge
★★★★★ 4/5
View Agents BuyerSuccessful but Slow Purchase
We found the staff at Andrew Grant to be friendly, helpful and knowledgeable, The purchase process after our offer was accepted was slow but this probably had more to do with the vendor than the Andrew Grant staff.
Julie · 17 January 2017 · Andrew Grant Droitwich
Agent replied · 24 January 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Droitwich Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 4/5
View Agents BuyerHelpful clear advice, with prompt attention to queries
I found the agents efficient and courteous and the staff were very pleasant to deal with.
'After sales service' has been very helpful, particularly given the distance from my current address to Ludlow.
Philip · 16 January 2017 · Andrew Grant Ludlow
Agent replied · 18 January 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01584 877778, or email ludlow@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Ludlow Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsHelpful, friendly and efficient
We have both bought and sold property through Andrew Grant and have therefore seen how they work from both sides. We found the staff, (special mention for Jane) extremely helpful and efficient. We sold our house through them within the first month and the sale went through very smoothly
Julie · 16 January 2017 · Andrew Grant Ludlow
Agent replied · 18 January 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01584 877778, or email ludlow@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Ludlow Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerTop Of The Rock
Top of The Rock, Thought the Service I received was exceptional and I would recommend to everybody. I still visit the office weekly to see how the ladies are doing and enjoy seeing Lara and Jane's smiley faces.
Tony · 11 January 2017 · Andrew Grant Droitwich
Agent replied · 18 January 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 771124, or email droitwich@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Droitwich Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerFantastic service!!
The staff at Andrew Grant were not only very professional but friendly, hard working and went out of their way to help us sell our house. Nick even came round to see us on his day off in order to get the house on the market as quick as possible. We are very impressed with their service and would definitely recommend!
Cara · 10 January 2017 · Andrew Grant Stourbridge
Agent replied · 18 January 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01384 370232, or email stourbridge@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Stourbridge Branch.
Kind regards,
Andrew Grant Customer Support Team.
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