Andrew Grant reviews in Worcester, Pershore, Droitwich and 10 more

★★★★★ 5/5

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Andrew Grant are excellent

From valuation to completion they were excellent. They are professional and committed to assisting the sale, nothing was too much trouble.

Jackie · 2 January 2017 · Andrew Grant Solihull

★★★★★ 5/5

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Excellent

Helen has been extremely helpful when we were looking to rent always on the phone with an update and made our move very very smooth. We will always go back to Andrew Grant due to Helens professionalism. Once again thank you Helen

Shiraz · 29 December 2016 · Andrew Grant Stratford-upon-Avon

★★★★★ 5/5

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1st Class help and support

Having begun our property sale journey with another agent who provided little support and promotion, we received a valuation from Kristina at Andrew Grant. We were made to feel reassured and more confident about our sale. Kristina provided regular updates and within a matter of weeks we received our acceptable offer. Throughout sale proceedings Kristina at Andrew Grant has gone above and beyond, supporting not only our sale but also acting for many of the other agents in the chain - Thank you :-) Our only disappointment was the lack of care and concern we received from Premier Property Lawyers (Andrew Grants Conveyencers) who 'misplaced' pieces of important documents, resulting in the delay of proceedings.

Amy · 29 December 2016 · Andrew Grant Kidderminster

★★★★★ 5/5

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Great Service

We have received a great service from start to finish. Managed by Justin, the sale of our house has been straight forward. We have been kept informed throughout the whole process. It is worth mentioning that we were extremely happy with the quality of photographs taken to market our property. The house sold within one week! We would recommend the services of Andrew Grant to anyone looking to sell in Kidderminster.

A customer · 28 December 2016 · Andrew Grant Kidderminster

★★★★★ 5/5

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Excellent

Rating only, no written review.

Dan · 21 December 2016 · Andrew Grant Stratford-upon-Avon

★★★★★ 5/5

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Excellent service, friendly efficient staff.

Was a pleasure to work with the staff who couldn't do enough to aid the process of buying the house and answered each and every query with patience and good humour. House transfer went smoothly and I would recommend them highly.

Debbie · 20 December 2016 · Andrew Grant Ludlow

★★★★★ 5/5

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Sale of Keewaydin

The property was on sale through a difficult period and the dedication and persistence shown throughout the process was exceptional. I would certainly use and recommend Andrew Grant for any Domestic Property sale.

John · 20 December 2016 · Andrew Grant Country Homes

★★★★★ 1/5

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Bad review

Buying a house should be a happy, wonderful time. Unfortunately this was not the case. From the start we were dealing with people who lied to us and deceived us. My husband and I put an offer in on a house in Feb 2016, we were advised the client wanted this done ASAP and was prepared to move into rented accommodation. 5 months down the line, we had paid for the searches etc and everything else that comes with buying a house, We were constantly being told that the client was looking into rented accommodation. after 5 and a half months of this mess we then got a call from our solicitor to state that the vendor was pulling out of the sale!! it broke us. We were living out if boxes. It took all our strength to even consider looking again, but after a week we did. We spoke to the agents and explained that this time we were not going to be messed around. we found a property and still reeling from the experience that we had just been through, we arranged a viewing. I should have run away when I asked the agent who was showing us around questions about the property, we got told "oh I don't know I'm just here to show you around". HE KNEW NOTHING ABOUT THE PROPERTY!!!! we may as well have looked by ourselves. Because there was nothing else in our price range, we put in an offer. It was declined, they said if we offered £1000 more they would accept and said this was to be completed be end of August, so we agreed. once again we were told the vendors were prepared to move into rented accommodation. August came and went, every day on the phone to both solicitors and estate agents. The agents were useless in giving us information, We were then told we were now in a chain and could be here for sometime!!!!!! I was ready for pulling out after being lied to!!! WE FINALLY COMPLETED 25TH NOVEMBER!!!!3 months after being told this needed to be done by August. When we were told things were ready on the Friday we were also told that we had a voucher to collect for our troubles. We were told this could be used to help with xmas or buy something for the house. So we get there and are handed our key and a £20 voucher!!!! £20, what the heck am I going to buy for £20 from Next?? So i suppose you now want a review. well my review is this. You put into place a contract that a vendor needs to sign to say that they will move into rented. TWICE we were told this and TWICE we were lied to by YOU. We have spoken to both vendors who have stipulated that they had no intention of moving into rented accommodation. £20 was not enough of a compensation token. Thank you

Nicki · 15 December 2016 · Andrew Grant Pershore

★★★★★ 5/5

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Helpful and Responsive

Andrew Grant were very helpful during the sale in moving things along when required. They were friendly, approachable and informative. I would definitely use them again.

Catherine · 15 December 2016 · Andrew Grant Solihull

★★★★★ 5/5

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First Class Service

I have recently purchased a house through Andrew Grant Worcester with Mary Ann dealing with the sale on behalf of the vendors. There were some delays due to the individual circumstances of members of 'the chain', but Mary Ann communicated excellently, kept me up to date and was a pleasure to deal with all the way from offers to exchange.

Gareth · 13 December 2016 · Andrew Grant Country Homes

★★★★★ 5/5

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Sale of country home

My agent, George Pickard of Andrew Grant Country Homes, was excellent in every respect - very knowledgeable, helpful, courteous and professional. He worked very hard for us and was always available for questions and advice. I highly recommend him and his team. Thank you George!

Liz · 11 December 2016 · Andrew Grant Country Homes

★★★★★ 3/5

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A nightmare.

The whole system needs to change. This policy of not dealing with agents and solicitors further down the line (they only deal with immediate agents and solicitor that are dealing with the sale and the house the vendor is buying. This must change to create a smoother and more professional service. They need training on the value of solar panels. No mention was made of these to my buyers. Other estate agents make a big issue of this. Staff should not interfere with completion dates without the guidance of solicitors. They should be throughly aware that all parties are in agreement, otherwise this causes absolute chaos; we had to cancel removal dates on three seperate occasions, risking being charge three separate times for cancellation. I would very strongly advice them to steer clients looking for a solicitor away from a certain fiirm (they know who they are). The lack of co-operation and chaos caused to us very nearly gave us a breakdown, leading to us nearly dropping out of the sale on two several occasions.. They should co-operate more with the solicitor dealing with sale of one's property. Not doing this leaves one with impression that all their interested in just getting your money. Andrew Grant is a prominent Tory, he should put pressure on his Party to change the system, so that it runs more smoothly and to the advantage of clients.

Andrew · 10 December 2016 · Andrew Grant Pershore

★★★★★ 5/5

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Exit of existing tenants and entry of new tenants

Helen has been extremely helpful with the exiting of my existing tenants. Unfortunately the tenants did not leave the house as they found it and Helen has helped me get the house back to a rental condition and has always been available to assist and check on work at the house. I would have had an even more stressful time arranging all this without her assistance. And as well as helping with this she has found me new tenants as well. Helen is a very efficient and professional member of Andrew Grant.

Lisa · 9 December 2016 · Andrew Grant Stratford-upon-Avon

★★★★★ 5/5

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went above and beyond

Provided regular updates and worked with me to conclude the move as quickly as possible including talking to other parties in the chain.

Trevor · 7 December 2016 · Andrew Grant Stourbridge

★★★★★ 5/5

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Rental and Sales experience has been excellent

We have had experience selling and renting through Andrew Grant. They have been very professional and helpful on both aspects. George Pickard on the sales front and Katie Chesterman on the rental front have both been excellent.

Harry · 5 December 2016 · Andrew Grant Worcester (Cupola Court)

★★★★★ 5/5

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Successful Purchase

My husband and I have recently completed the purchase of a property through Andrew Grant in Droitwich. Our purchase was a complete success, thanks to the efforts of Jane Cleaveley. She is a credit to the office and the company. She worked tirelessly to ensure this transaction ended well for both the vendor and the purchaser. We would highly recommend the branch manager, Lara Payne and all her team at the Droitwich office, as they provided us with excellent service throughout this purchase.

Anne · 2 December 2016 · Andrew Grant Droitwich

★★★★★ 5/5

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Great to deal with

Phil and his team were a pleasure to deal with throughout the whole process. The agents were extremely patient, helpful and professional at all times. Would highly recommend.

Richard · 29 November 2016 · Andrew Grant Solihull

★★★★★ 5/5

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Are Estate Agents needed in todays digital age?

In a world where every service or product is pushed online or delivered by an automated system you could ask yourself "Are Estate Agents needed anymore?", especially taking into account competitive online companies like Purple Bricks. In a nutshell Shelley, Sarah (Conveyancing) and Glen at Andrew Grant were "invaluable" with the negotiations, questions, updates, unlimited phone calls and emails. They were both the Seller and Buyer and the sale most definitely wouldn't have gone through if it wasn't for the team at Andrew Grant Redditch.....I cant thank them enough for the professionalism that answers the opening question. One final note - before you think this reviewer might be some older guy who isn't at the forefront of digital - I own and run a creative digital agency!

Mark · 29 November 2016 · Andrew Grant Redditch

★★★★★ 5/5

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My view as a newcomer to Grants

I have recently chosen Grant as my managing agent because of my dis-satisfaction with the previous one. I was left with quite few problems to solve which I considered to be pre Grant and, therefore, my responsibility. I decided to talk to Jermaine, the person who would be my main contact. He was so kind and helpful. Jermaine is a credit to Grants and I hope he stays with you for many years to come.

Pauline · 25 November 2016 · Andrew Grant Worcester (Cupola Court)

★★★★★ 5/5

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If there were 6 stars....

I'd like to thank the staff at Andrew Grant for all they did to help us sell our beautiful home, and, even more importantly, for keeping us up-to-date on a regular basis during the arduous weeks that followed! From the initial visit by Vicky Chatwin, to the relationship built up with Nick (Lawton) I could not fault the care and attention they gave to us. Nick went beyond helpful, and was always eager to make enquiries on our behalf, always returning calls and helping smooth worried brows! I would recommend the team - including Rebecca - wholeheartedly, and wish them all well for the future.

Jenni · 23 November 2016 · Andrew Grant Stourbridge

★★★★★ 5/5

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Excellent Service

We both sold our house and purchased our new property through Andrew Grant Agents, based in Stourbridge. The Team led by Manager Anneke Babber was professional and efficient throughout. During the course our contact was Nick Lawton who kept us constantly updated and answered all questions and concerns we had, I would definitely recommend, as Nick made the process seem easy and even pleasurable at times, taking at least some of the stress away. Thank you

LISA · 23 November 2016 · Andrew Grant Stourbridge

★★★★★ 5/5

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Extremely helpful and warm friendly assistance with property purchase..

After having lived at our farm for 32 years, the thought of moving home was quite stressful but we needn't have worried, because we received a very warm, friendly welcome from Mary Ann Williams at the Andrew Grant office at the Worcester Branch. Mary has provided dedicated support throughout by regularly keeping in touch with us over the whole sale procedure.. . We would definitely recommend the Andrew Grant office., as their service has been second to none when compared to all the other estate Agents operating in our chosen area. Lesley Partridge..

Lesley · 23 November 2016 · Andrew Grant Country Homes

★★★★★ 5/5

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Excellent honest advice from start to completion.

Great advice and a personable service provided by all the team, nothing was to much trouble. By far the best agent in kidderminster.

Clive · 22 November 2016 · Andrew Grant Kidderminster

★★★★★ 4/5

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flat sale

After a slow start. The staff at Andrew Grant pulled out all the stops to support a difficult and emotional sale. They don't come cheap but they are good when the chips are down. I would recommend Andrew Grant.

Lesley · 22 November 2016 · Andrew Grant Bromsgrove (44 High Street)