Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleMaddison and Sam were fantastic throughout the whole process. We couldnβt recommend them highly enough.
They accommodated us whenever needed, listened carefully to our requirements, and sourced the perfect property for us. Their knowledge was excellent, and they supported us throughout the sale, even when the legalities were far from straightforward.
Tom Β· 22 July 2026 Β· Your Move Sunderland
Agent replied Β· 22 August 2026
Thank you so much for your wonderful review. We're delighted we could find the perfect property for you and provide the support you needed every step of the way, especially during the more complex parts of the legal process. Your kind words and recommendation mean a great deal to us. Sam ο»Ώπ β¦
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5/5
GoogleRating only, no written review.
Ms Β· 22 July 2026 Β· Your Move Sunderland
Agent replied Β· 22 August 2026
Thank you so much and we wish you all the best moving forward. Team Sunderland
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5/5
GoogleThe staff at Sunderland have been amazing, looking after my rented property for the last five years and helping me sell and completing today.
The staff are really friendly and extremely professional .
They have been there to answer any questions( ;and there has been a lot) to keeping me updated with new laws coming in.
Thank you Sam and Chloe.
Gayle
Gayle Β· 22 July 2026 Β· Your Move Sunderland
Agent replied Β· 22 August 2026
Thank you so much for your lovely review, Gayle.
It has been an absolute pleasure helping you with your property over the last five years and supporting you through the sale process right through to completion. We're delighted to hear that you felt well-informed and supported throughout.
Your kind words mean a great deal to us, and we'll be sure to share your feedback with Sam and Chloe. Thank you for putting your trust in our team, and we wish you all the very best for the future.
Sam, Chloe & the Sunderland Team
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5/5
GoogleThe team were great. Chloe and Sarah kept me informed and always went that extra mile to make sure everything was going along as it should.
Neil Β· 22 July 2026 Β· Your Move Sunderland
Agent replied Β· 22 August 2026
Thank you for your kind feedback. We're delighted to hear that Chloe and Sarah kept you well informed and provided such excellent support throughout the process. I'll be sure to pass on your comments to them. It's wonderful to know their dedication and willingness to go the extra mile helped ensure everything progressed smoothly. We really appreciate you taking the time to share your experience.
Sam
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5/5
GoogleI have been using Your move Sunderland for a number of years as a landlord and have nothing but good things to say about all of the staff there. Had ongoing problem trying to claim from a previous tennant. Big shout out to Gail who finally got it sorted for me. First class service.
Dave Β· 22 July 2026 Β· Your Move Sunderland
Agent replied Β· 22 August 2026
Thank you for your wonderful feedback. Weβre delighted to hear that you have had such a positive experience with Your Move Sunderland over the years.
A special thank you for recognising Gailβs efforts. We know how frustrating ongoing tenant claims can be, and weβre pleased that Gail was able to help get the matter resolved for you. Your kind words and appreciation will mean a great deal to her.
We truly value your loyalty as a landlord and look forward to continuing to provide you with first-class service for many years to come.
Sam
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5/5
GoogleWe have multiple properties and have always had a great experience. Special thanks to Gail and Sarah
Joffe Β· 22 July 2026 Β· Your Move Sunderland
Agent replied Β· 22 August 2026
Thank you so much for your kind words and continued support. We're delighted to hear that you've consistently had a great experience across your properties. Gail and Sarah will be thrilled to receive your special thanks they work hard to provide excellent service, and your feedback means a lot to them.
We truly appreciate your trust in us and look forward to continuing to support you in the future.
Sam
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5/5
GoogleI put my large house up for rent and chose Your Move as my letting agent, Gail Lewicki did a professional job doing the viewings and necessary checks allowing me to rent my house with piece of mind.
Great job by Gail and all involved
Steven Β· 22 July 2026 Β· Your Move Sunderland
Agent replied Β· 22 August 2026
Thank you so much for your kind review. I'm delighted to hear that you had such a positive experience with Gail and the team. Thank you for choosing Your Move to let your property. We really appreciate your recommendation and look forward to helping you again in the future. Samο»Ώπ β¦
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5/5
GoogleMaddison and Sarah were amazing! They kept me updated every week and chased the chain when requested! Will deffo contact them when we need to sell!
Emma Β· 22 July 2026 Β· Your Move Sunderland
Agent replied Β· 22 August 2026
Thank you so much for your wonderful review! We're delighted to hear that Maddison and Sarah kept you updated throughout the process and were proactive in chasing the chain when needed. I will be sure to pass on your kind words to them. Congratulations on your move, and we look forward to helping you again when the time comes to sell. Wishing you all the best in your new home! Sam ο»Ώπ
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5/5
GoogleJust wanted to leave a review for Gail and the rest of the team at your move sunderland π theyβve been thorough, professional and helpful at all times while getting tenants in two properties in a matter of days. Thank you β¦
Steven Β· 22 July 2026 Β· Your Move Sunderland
Agent replied Β· 22 August 2026
Thank you so much for the lovely review! I'm so pleased to hear you had a great experience with Gail and the rest of the team. Thanks again for choosing Your Move Sunderland, we really appreciate your support and look forward to helping you again in the future! Sam ο»Ώπ β¦
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5/5
GoogleThank you so much to Gemma, Erin, Claire and Ang who so helpfully organised and carried out viewings for our property after we relocated. They were on hand to check in on things at the property when needed up until completion as well which was a great help.
Julia Β· 22 July 2026 Β· Your Move Rowlands Gill
Agent replied Β· 22 August 2026
Thank you so much for your kind words. It was a pleasure to help with the sale of your property, and we're delighted to hear that Gemma, Erin, Claire and Ang were able to support you throughout the process. Wishing you all the very best for the future!
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1/5
GoogleRating only, no written review.
Jacqui Β· 22 July 2026 Β· Your Move Rowlands Gill
Agent replied Β· 2 September 2025
Thank you for taking the time to leave us this lovely review Jacqui! We are so glad we were able to help and provide you with such a positive experience. We wish you all the best for the future! From all of us here at Your Move Rowlands Gill
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5/5
GoogleFantastic service from Julia and all the staff at Your Move Chester le Street regarding the sale of our property. We were regularly updated via email or phone call on viewings and the eventual sale. First class service from everyone and would highly recommend. Thanks again.
Vicky & Carl.
Carl Β· 22 July 2026 Β· Your Move Chester Le Street
Agent replied Β· 22 August 2026
Thank you so much for your wonderful review and recommendation. We are delighted to hear that you were pleased with the service provided by Julia and the team throughout the sale of your property.
Keeping our clients informed and supported every step of the way is something we take great pride in, so it's fantastic to know that our regular updates and communication made a positive difference to your experience.
We truly appreciate your kind words and your trust in us. On behalf of Julia and everyone at Your Move Chester-le-Street, thank you for choosing us, and we wish you all the very best for the future.
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5/5
GoogleA huge thank you to everyone at the office for making both the sale of our old home and the purchase of our new one as smooth as possible. The whole team were friendly, professional and always happy to help throughout the process.
A special thanks to Jake for the fantastic initial photos, which really showcased our property, and to John for all his hard work chasing things up and keeping everything moving to get us over the line.
We really appreciated all your support from start to finish. We wouldn't hesitate to recommend your services and would happily use you again in the future. Thank you!
Andrew Β· 22 July 2026 Β· Your Move Chester Le Street
Agent replied Β· 22 August 2026
Thank you so much for your wonderful review. It was an absolute pleasure to help you with both the sale of your home and the purchase of your new one.
We're delighted to hear that you had such a positive experience with the team. Jake and John will be especially pleased to know their hard work and dedication made such a difference throughout your move.
Thank you for your kind words and for trusting us to guide you through such an important milestone. We truly appreciate your recommendation and wish you every happiness in your new home. If we can ever help you again in the future, we'd be delighted to do so.
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1/5
GoogleFurther to Diane's (below - our buyer) 5 star rating I felt the need to balance this out. Absolutely horrible experience dealing with this agent from start to finish, especially Sharon. Delay after delay, confusing and contradictory statement depending on who you spoke to that day. Never called back when they said they would. Kept saying they couldn't chase the chain when that isn't true. Didn't even know about the situation at the bottom of the chain, i.e an extra link, yet our vendor's estate agent knew. Got the green light in writing from them that the chain was ready so booked movers, only to be told 2 days later they had no idea if the bottom of the chain was ready. Cost us Β£1000 and refused to entertain any sort of refund for either the moving fees or their abject services. It was all lovely until we had an offer on the house, after that they clearly assumed their job was done and were quite happy to wait for their fee no matter how long it took. I was clear from day one that I expected them to be chasing people to make sure this sale went through as quick as possible as the top of the chain had a deadline. They were so happy to say "yes yes yes" until they had what they needed then decided to do nothing. The day before moving I was asked to drop the keys off, which I refused as things weren't finalised, then on the actual moving day I was told by another member of staff to wait until everything had gone through. They clearly don't talk to each other about their own ventures. I wish we had gone with their competitor.
Patrick Β· 22 July 2026 Β· Your Move Chester Le Street
Agent replied Β· 22 August 2026
Thank you for taking the time to share your feedback. I'm sorry that your experience did not meet your expectations. I appreciate that you have taken the time to raise your concerns and will ensure the points you've highlighted are carefully reviewed. We take all feedback seriously and will use it to help improve the service we provide.
Sharon Macfeggan, Branch Manager
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5/5
GoogleThank you to you all at Your Move, Chester le St., youβve all been so lovely and kind. We really appreciate all of your hard work in selling the properties. Thank you
MAGGIE Β· 22 July 2026 Β· Your Move Chester Le Street
Agent replied Β· 22 August 2026
Hello, thank you so much for taking the time to leave such a lovely review. Weβre delighted that our Chester-le-Street team could support you with the sale of your properties. Your kind words mean a great deal to us, and we truly appreciate your recognition of the teamβs hard work. Wishing you all the very best for the future.
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5/5
GoogleGreat experience using julia at chester le street for a recent purchase. She went above and beyond to ensure the transaction went through quickly and without a hiccup. She was on the phone to solicitors pushing things through. The seller told me they had used her services previously and i can see why people return. Top marks for julia.
Tim Β· 22 July 2026 Β· Your Move Chester Le Street
Agent replied Β· 22 August 2026
Thank you so much for your wonderful review! We're delighted to hear that Julia provided such an outstanding service during your recent purchase. She is dedicated to making the process as smooth and stress-free as possible, and it's great to know her proactive approach and communication with the solicitors helped keep everything moving. Your kind words mean a lot, and we'll be sure to pass your feedback on to Julia. Congratulations on your new home, and thank you for choosing us!
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5/5
GoogleI have had a great experience with this firm when looking to sell a property recently. Really helpful and informative! Thank you to Sam C, Kirsty, Carol, Sam H, Izzy and Penny
Kerry Β· 20 July 2026 Β· Your Move Consett
Agent replied Β· 20 July 2026
Hi Kerry, thank you for your review and kind words. Best Wishes from All at The Consett Branch.
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5/5
GoogleMoving house is always stressful and often emotional. After living in Crawcrook.for over 40 years we decided to downsize and relocate to another area.
From the first visit and valuation the team at Your Move were very accommodating, friendly and extremely helpful.
I would most definitely recommend Your Move Crawcrook.
I am never moving again, she said 20 years ago, and I'll say it again, however I would use them again and recommend Your Move Crawcrook.
The whole team thank you
Adele Β· 12 July 2026 Β· Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied Β· 12 October 2026
Thank you so much for your lovely review and for trusting us with such an important move after more than 40 years in Crawcrook. We know moving home can be both stressful and emotional, so we're delighted to hear that our team was able to make the process easier and provide the support you needed throughout your downsizing and relocation. Your kind words and recommendation mean a great deal to us,we wish you every happiness in your new home.
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5/5
GoogleWe recently completed the sale/purchase process with this team and were very pleased with the service throughout. Communication was excellent from start to finish, and the staff were always friendly, helpful, and quick to respond to any questions.
A special thank you to Hazel, Megan, Denise, Alex and Katrina for their hard work and support during what can often be a stressful process. Their professionalism and dedication helped ensure everything progressed smoothly through to completion.
We were kept informed at every stage and felt confident that everything was being handled efficiently. I would have no hesitation in recommending them to anyone looking for a reliable and professional service.
Thank you again for all your help.
Sean Β· 12 July 2026 Β· Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied Β· 12 October 2026
Thank you so much for your lovely review.
It was a pleasure to help you with your sale and purchase, and we're delighted to hear you were happy with the service you received. Your kind words mean a great deal to the whole team, and I will be sure to pass on your thanks to Megan, Denise, Alex and Katrina.
Thank you for trusting us with your move and we wish you all the very best in your new home.
Kind regards,
Hazel
Branch Manager
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5/5
GoogleNothing but a positive experience with this lovely team. From Alex originally coming to our home for the valuation to the lovely Megan helping us throughout our selling journey we have been beyond happy with the full team at Crawcrook.
Our original sale fell through and we felt supported during that experience and luckily after finding a new buyer the selling process went smoothly the 2nd time round. Hazel, Denise and Katerina have also been super friendly and helpful every time I called. Would recommend!
Jill Β· 12 July 2026 Β· Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied Β· 12 October 2026
Thank you so much for your wonderful review! It means a great deal to the whole team. Thank you for trusting the Your Move Crawcrook team with your sale and for recommending us. We wish you all the very best in your new home and the future!
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5/5
GoogleGreat support and service from all of the Team- Hazel, Megan,Denise, Alex and Katrina. Very friendly whilst professional at all times. Calls always answered promptly and regular updates provided throughout the process. Would definitely recommend and use again.
Lesley Β· 12 July 2026 Β· Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied Β· 12 October 2026
We're delighted to hear that you had such a positive experience with all the staff at Your Move Crawcrook. Your recommendation means a great deal to the whole team, and we truly appreciate your support. We would like to wish you all the very best for the future in your new home. From Your Move Crawcrook Team.
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5/5
GoogleJust bought my home through Your Move, Crawcrook and I cannot thank them all enough for making it such a pleasant purchase. All of the staff Hazel, Denise, Megan, Katrina and Alex, were all great, they kept me in the loop throughout the whole process from start to finish. A special mention to Judith who seen this home being sold and took me for a viewing and I loved it from the start. Judith also put me in contact with Suzanne for mortgage advice who again was really helpful.
Would 100% recommend the whole team at Your Move, Crawcrook!! βββββ
Siobhan Β· 12 July 2026 Β· Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied Β· 12 October 2026
Thank you so much for your wonderful 5-star review! We're delighted to hear that your home-buying journey was such a positive experience. Congratulations on your new home! Thank you for choosing Your Move Crawcrook, and for recommending us. We wish you all the very best in your new home. From Your Move Crawcrook Team.
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5/5
GoogleFabulous service from Susan at Whitley bay branch. Always on hand when needed and kept me up to date on my sale! From the beginning the team have been amazing including Tracey who came to value my property and take photos which were fantastic.
Courtney Β· 12 July 2026 Β· Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied Β· 12 October 2026
Hi Courtney Thank you so much for your wonderful review. I'm delighted to hear that we provided such fabulous service throughout your sale and kept you informed every step of the way. Its also fantastic to hear that Tracey made such a positive impression with her valuation and photography we're pleased you were happy with the marketing of your property from the very beginning. Thank you again for choosing Your Move Whitley Bay to help with your move. We really appreciate your recommendation and wish you all the very best in your new home. Kind regards Susan Usher Branch Manager
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5/5
GoogleThank you! your move Whitley Bay for all your hard work. I would like to mention in particular Tracy Tom and Ella for all your support and guidance which was very much appreciated. Also thank you Susan for your kind words. Best wishes Carol Patterson.
Carol Β· 12 July 2026 Β· Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied Β· 12 October 2026
Thank you so much for your lovely review, Carol. We're delighted to hear that you had such a positive experience with our team. Tracey, Tom, Ella, and Susan will all be so pleased to receive your kind words and know that their support and guidance made a difference throughout your move. We truly appreciate you taking the time to share your feedback, and we wish you all the very best in your new home!
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