5/5
Rating only, no written review.
Agent replied · 6 February 2024
Hello, thank you for rating our Consett branch 5 stars. We really appreciate your feedback!

Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,234 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,234 reviews on three platforms, rated 4.8 out of 5 overall.
4,130
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Hello, thank you for rating our Consett branch 5 stars. We really appreciate your feedback!
5/5
Always very helpful and thoroughly professional.
Thank you Lindsay this is great to see. If we can help you again in the future, please let us know.
5/5
Very impressed with the service from all the staff, very professional, knowledgable and always happy to help with selling queries! Big thank you to Dave for sorting out my mortgage and insurances!
Hi Becky, thank you so much for taking the time to review our Consett team. I am delighted to hear how impressed you are, best of luck for the future.
5/5
Rating only, no written review.
Hello, thank you for rating our Consett branch 5 stars. We really appreciate your feedback!
5/5
Very impressed with the service from all the staff, very professional, knowledgable and always happy to help with selling queries! Big thank you to Dave for sorting out my mortgage and insurances!
Hi Becky, thank you so much for taking the time to review our Consett team. I am delighted to hear how impressed you are, best of luck for the future.
5/5
Just wanted to say a massive thank you to JULIA ( not Julie) haha for all the help, time and support shes giving to me over these past stresful weeks.Defo recommend this company and JuliaThank you xxx
5/5
I was looking for a new home and the team here really put me at ease and helped me finding me multiple options until I found the perfect home for me. Thank you Alex and the rest of the Low Fell teqm for your help and your patience and I wish all the best to you all for your help!
5/5
The low fell branch were amazing after having some bad experiences with other firms i was greeted by a friendly and extremely helpful team. As a first time buyer there helped me enormously and thanks to Alex im looking forward to moving into my new home. Thank you guys
5/5
Used the Low Fell branch for my first time buyers mortgage and was really impressed by how the whole team were so helpful throughout the process. Couldn't recommend enough.
5/5
Low Fell branch has a great team, I went in looking for a flat and was shown a number of relevant options and was offered viewings and a great deal of help and information was given. I highly recommend.
5/5
I found the staff to be so positive and friendly with myself in dealing with all aspects of the business and with other customers too, both in person and on the telephone. On my visit Abi and Vanessa excelled in all expectations. Ged
Hello Ged, thank you for taking the time to leave a review for our Rowlands Gill branch. I will pass your praise on to both Abi and Vanessa, I am sure they will be delighted. Thanks again.
5/5
Huge thanks to the Durham office who were very helpful in helping me find my first house to rent! They were very knowledgeable and listened to what I needed from my rental house.
5/5
Durham branch sold my house within 18 hours!! Very quick process from registering request for valuation to having house advertised online for sale. Very professional staff and certainty more proactive than other estate agents I have used previously. They also advertise on a wide range of sites to entice as many buyers as possible. They will get the best from your property if you take their advice and the pictures of your home are guaranteed to be good quality and accurate. I would certainly reccommend Your Move for an efficient service with staff guaranteed to work for the money you pay, which is not always the case with others who appear better value for money but are certainty not. You get what you pay for as they say.
5/5
I had the pleasure of discussing potential rental properties with Mandy at the Durham branch. She was knowledgeable, honest and extremely approachable! Thanks again Mandy!
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
First time renting a property and Vicky at Chester Le Street branch was very knowledgeable and made me feel at ease with the whole process,would definitely recommend.
5/5
Spoke to Kirsty in the Consett branch about a possible house valuation. She was honest and knowledgable and I felt like she genuinely valued my custom. I look forward to calling upon her services in the future.
5/5
Great service! Wouldn't use anyone else! Kirsty was great and went above and beyond to make our experience as stress free as possible! Couldn't recommend enough
5/5
Rating only, no written review.
Thank you for rating us!
1/5
To cut long story short i got told i definitely had a mortgage through them and after 4 months of running round getting stuff for mortgage firm (who would say very little to me as i had to go through your move as they were sorting the mortgage!) Ended up getting refused and left approx £1200 out of pocket! After this experience i wouldnt recommend them to anyone!
Hello Michael, firstly please accept my apologies for the delay in getting back to you as unfortunately we have just seen your review today. I am sorry to hear you did not had a positive experience with our Houghton branch, if there is anything I can help you with please email ymcs.marketing@your-move.co.uk and I will do my best to assist.
5/5
We rented a house through the Chester-le-Street branch. The service made the progress very easy. Vicky and the other staff were very helpful
5/5
Great local branch with very attentive staff. Would recommend highly
Thank you for taking the time to leave us a review Tina, we really appreciate it.
5/5
All the girls at Your Move were so helpful when we were buying our first home. Always happy to answer our questions and advise us what happens next. Would absolutely recommend.
Thank you for your review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.

Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.