4/5
Rating only, no written review.

Trusted Agent profile Β· Tyne & Wear and County Durham
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4,234 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,234 reviews on three platforms, rated 4.8 out of 5 overall.
4,130
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Rating only, no written review.
1/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
Very pleased with your move Whitley Bay Branch. Thank you so much, Rachel Storey, for all your help, for keeping in touch with us every time there is an update and more! Thank you! I have been a client for over three years of Your Move, Whitley Bay branch, and they never disappoint. Fabulous staff! Thanks! We are very happy with our new home! X
Thank you for your kind review Maribel, always a pleasure and i hope you are very happy in your new home!! Best Wishes, Rachel
5/5
A big thankyou to Gillian and the team at YourMove in Whitley Bay. Very helpful throughout the purchase of my property.
A big thankyou too Donna for your lovely comments it means a lot to the team. I am sure you will be thrilled with the purchase of your property and will enjoy doing all the renovations. Take care and keep in touch. Regards Susan Usher Sales Manager. π‘ π¨ π§ π
5/5
Rating only, no written review.
Thank you for your review Sue. Happy to help.
5/5
1 to 1 service . Helpful
We appreciate your feedback Gordon. Thank you for your lovely comments.
5/5
Julie Atkinson handled my case with consumate professionalism. Extremely friendly and helpful always smiling making any difficult decisions easier to handle I would recommend your move to anyone looking for positive support during the whole process
Thank you Keith for the lovely comments and review. It was a pleasure to deal with you, to find you a buyer and get the sale through for you. I know you had a couple of hiccups but hope you will be very happy in your new home when you get in. Please take care and call in and say Hi if you are in the area!! Best Wishes..... Julie π.
5/5
I cannot praise the staff at this branch enough,they go above and beyond in assisting customers,very professional and really know their business.They helped us to move hassle free and nothing was too much trouble.Sharon,Tanya,Phil and Laura are so friendly it was like I was being looked after by family members rather than an estate agent.I cannot recommend this team highly enough and wouldnβt hesitate to use them again or to pass on details to family and friends if the need arose.Thank you YourMove Washington for an outstanding service.
5/5
Gillian Donnison thank you so much for your brilliant level of support and care, it was just what we needed! Highly professional and very friendly. We would highly recommend.
Thank you so much Julie, it has been lovely getting to know you and helping you through the sales process. Good Luck with your move! Kindest Regards Gillian π
5/5
Thanks to Gillian Donnison and Julie Atkinson of Your Move, Whitley Bay, for making my first Buy To Let go through smoothly and professionally. Much appreciated.
Thank you Alan, good luck with the LET you know where we are when you are ready for your next one!!. Kindest Regards Gillian π
5/5
Julie was the only estate agent during our house search who called me with a property she thought I might like, and it was the one we ended up buying! She and Gillian were so thorough and responsive, a pleasure to deal with from start to finish. Highly recommended.
Hi Jen. Thank you for the fabulous review! I am really pleased you where happy with the service and I am so pleased I called you about the property π. Good Luck with the move I really hope you and your family are very happy in your new home. Kindest Regards Julie
5/5
Thank you Washington Your Move for all the help. Laura, Phil, Sharon and Tanya all went out of their way to help us out. Thanks again.
5/5
I couldn't be happier with my experience with your move thanks to Gillian Donnison, who has been absolutely fab with keeping in touch with me, has always been proactive in keeping me up to date with my move and any situations going on and β¦
5/5
Gillian, Susan and the team were great. Always professional and worked really hard to get the sale through.
Many Thanks Kieron for the great review! I'm really pleased you where happy with the service from the team here in Whitley Bay. All the best for the future, Kindest Regards Gillian π
5/5
I dealt specifically with Gillian in the purchase of my new house, completed from offer to keys hand over in a record 6 weeks ππ However, the entire team were a great help as every question and concern I had was dealt with quickly and professionally. Thank you to you all π
Thank you for your kind words John!, I really hope the move went smoothly and you enjoy your new home! Best of luck for the future. Kindest Regards Gillian π
1/5
I have Post Traumatic Stress Disorder and my contract as a School Office Manager was terminated in June due to my being too unwell to return to work.I live in a 3 bedroom house which I was struggling to afford anyway and with my son due to go to uni in September I'd have been left as a single person in a 3 bedroom house.I requested to terminate my lease early because of this unfortunate change of circumstances but feel the whole thing has been handled badly.Despite handing my notice in weeks ago, the property was only advertised 2 days ago (I have been checking daily). I am now unable to hand my keys in until the property has been leased to someone else and I have moved to an area that is about to go into a tier 3 lockdown, which will make it impossible to get the keys back.
Hello Nicola, I'm sorry to read this. Can you please let me know which branch you leased your property through?
5/5
We have recently purchased a property in Whitley Bay and the Your Move team were really helpful. They kept us informed, liaising regularly with the vendors during a busy and ever-changing time, handling delays and queries promptly. Gillian D. was friendly, reassuring and professional throughout.
Thank you for the fabulous review! I am really pleased you where happy with the service, Good Luck with the move I really hope you and your family are very happy in your new home. Kindest Regards Gillian π
5/5
Brilliant service from the team at Your Move Whitley Bay. Having been recommended Your Move from our daughter we will certainly be recommending you to family and friends in the future. Gillian Donnison has kept us in the loop every step of the way and has gone above and beyond to help us. Thanks again Gillian.
Thank you Allysan, for the fabulous review! is has been a pleasure helping you get moving! I will keep on with things until we get you those keys!! Kindest Regards Gillian π
5/5
They were a great help in selling our property during the covid 19 pandemic. Gillian kept us up to date regularly with how things were progressing and made the process smooth and stress free.
Many thanks Michael and good luck with the move! Kindest Regards Gillian π
5/5
Very helpful with tenancy queries. My query was a tenancy with a completely different company and they sat me down and explained my rights and responsibilities. Cannot fault these guys. A credit to their proffesion
Thank you so much for your review. We are always happy to help.
5/5
A big thank you to Gillian Donnison and all the team at Your Move in Whitley Bay. You have kept us informed every step of the progress throughout the sale of our home even during lockdown. This is the second sale you have helped us with this year and we will highly recommed Your Move to both friend and family.
Thank you Jan, it has been a pleasure helping to progress the sale through to completion. All the very best for the future. Kindest Regards Gillian π
5/5
Excellent service and good contact with Gillian Donnison
Thank you for your lovely words Paul! Good Luck with your move. Kindest Regards Gillian π
5/5
Was given regular updates throughout the buying process, made sure I never felt like I was being kept in the dark. Gillian was a great help and made sure I always knew what was going on and chased both my solicitor and the seller's solicitor to get things sorted as soon as possible.
Thank you for your kind words Duncan, it has been a pleasure helping you to get moved into your first home. I hope you will be really happy there! all the best for the future. Kindest Regards Gillian π
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.

Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.