Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,234 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,234 reviews on three platforms, rated 4.8 out of 5 overall.
4,130
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
FacebookI’d like to say a huge thanks to the brilliant staff at Your Move, Rowlands Gill Branch: Bridie, Vanessa, Abi, Rachel and Callum, and Sue from the sales support team. First class service from them all, especially considering the problems encountered along the way. Would highly recommend this team.
5/5
FacebookI’d like to say a huge thanks to the brilliant staff at Your Move, Rowlands Gill Branch: Bridie, Vanessa, Abi, Rachel and Callum, and Sue from the sales support team. First class service from then all especially with the problems encountered along the way. Would highly recommend this team. Alison Breen
5/5
GoogleAll of the staff are very helpful and professional. Gillian has been very good and always on the ball. Definitely recommend great service. Rajiv Loomba
5/5
GoogleExcellent friendly Service from start to finish, Thank you so much Sarah and your team tooPositiveResponsiveness, Quality, Professionalism, Value
Thank you so much Tara, wishing you and the family many happy years in your beautiful new home!!
5/5
GoogleI highly recommend Your Move Wallsend. The agents working there are very friendly and professional, and they deal with all your phone and email enquiries swiftly and efficiently. My move this year was beyond stressful, with miscommunications between solicitors and various other complications making the whole thing a massive headache. Branch manager Sarah in particular was a fantastic listener and a great ally to have on side when all the legal back and forth between solicitors was making me want to tear my hair out. Whether you're buying or selling I'd very much recommend this branch, the staff are absolutely spot on.
Dear Ryan, Thank you so much for taking the time to write this review, I am delighted that we were able to act as a go between on your recent purchase and make the process a little less stressful. Enjoy your fantastic new home !! Sarah Thomas Branch Manager Your Move Wallsend
5/5
GoogleThe staff always go out of their way to help. They are very professional and I have never had any problems. Keep up the good work
Always a pleasure Amrik, we will continue to send out properties that match your requirements. Kindest Regards Sarah Smith Valuation Manager
5/5
GoogleGillian and the girls at your move were brilliant from the start extremely helpful and would regularly contact myself during this whole process. Nothing was a bother at all and I'm very thankful that they always did their best to answer questions we had, will definitely use your services again. And I'm looking forward to moving into our new home. Thankyou Gillian, Julie, Susan and Rachel for all your help.
Hello Jackie. Myself and the girls are so delighted by your wonderful comments and we are always here for advice to help our lovely customers. We hope to see you again in the future. Best wishes and hope your all settled in the new home its a great location. Kind regards Gillian, Julie, Susan and Rachel. 🏡 😊 📞keep in touch.
5/5
GoogleWas buying through Gillian at your move and would definitely recommend them! Gillian kept the communication going between party’s which was key in getting the move sorted! Always available when needed and professional throughout.
Thank you John, It has been a pleasure helping you get the sale through to completion, All the best!. You know where we are if you need assistance in the future. Kindest Regards Gillian 😃🏠
5/5
GoogleAbsolutely fabulous Team at your move Whitley Bay. From the very start of putting my house on the market to the sale. Julie and Gillian very professional and showed great care in all communication felt like was talking to a friend not just …
Thank you For the lovely review Wendy, We really hope you are happy in your new home 🏠
5/5
GoogleJulie has been a great help like Santa’s elves 😊Her professionalism and enthusiasm made me go for this flat ... As a first time buyer, I wished every business had Julie to help people like me .Well done😊😊
Many thanks Namik for your great review, just like Santa's Elves I have a very important job to do and that is to find you the perfect home 😊 🏠. I will always be here to help you get your wish. Kind regards Julie. 😄
4/5
GoogleRating only, no written review.
Thank you for your review Claire
5/5
GoogleI can not recommend Sarah and the team highly enough. They were so helpful throughout and I never felt like I was bothering them with my endless questions. They made a complicated process seem very easy.
Thank you so much for your lovely review. Wishing you and William many years of happiness in your beautiful new bungalow!!
5/5
GoogleWe can’t find the words enough to thank the Your Move team for their support with our recent sale. Gillian Donnison is an absolute star and asset to the team, she went above and beyond to help and guide us through the process, with a friendly and cheerful attitude throughout despite the struggles of the chain. Having spoke with other estate agents through our purchase we are relieved and grateful we chose Your Move as their customer service and knowledge is evident in comparison. Thank you again Gillian, Susan, Rachel and the rest of the team, this is our forever home but we would recommend with no hesitation!
Hello Robert Anneliese and family Can we just say it was an absolute pleasure selling your family home and helping you move into your "Forever Home". I hope you and the boys are truly happy there. Thank you also for your very kind comments about Gillian, Rachel, myself and the team, they make me so proud. Im also delighted in comparison to other agents Your Move stood out over our competition for our customer service. Thank you again for choosing Your Move Kind regards 😊 Susan Usher Sales Manager
5/5
GoogleExcellent service from the girls @ Your Move in Rowlands Gill. Vanessa, Abi, Bridie & Rachel have all been very helpful from start to finish. It really does make a difference using your local agent as their knowledge is second to none. Would highly recommend.
Thank you very much for your review
5/5
GoogleGillian Donnison has been an absolute dream agent to work with during a slightly difficult house purchase. She coordinated with all parties, kept everyone very well informed, managed to keep things moving and knew just what advice to give at the right time. I wouldn't hesitate to recommend Gillian and her proactive team of property professionals at Your Move.
Thank you Kate! It has been a pleasure helping you get moving, I really hope you are happy in your new home 🏠, Good Luck with the move and best wishes for the future. Kindest Regards Gillian 😃
5/5
GoogleYour Move Whitley Bay have been so supportive throughout this process. I can’t thank Gillian enough for her help and being so determined to see the purchase through. She always kept us up to date and helped us with any queries. She made the perfect bridge between buyer and seller. I would recommend your move whitley bay to anyone!
Thank you for the great review Andrew! I am so pleased you where happy with the service. Good Luck! and all the best for the future. Best wishes Gillian 😊
5/5
GoogleI used Your Move for a tenant find, all went well. I would recommend them.
Thank you for your review Julian
5/5
GoogleGillian Donnison provided an exceptional service on a never ending case! She was very responsive and committed to contact other parties to try and speed the process up. She is an excellent asset to Your Move.
Thank You so much Daniel, your purchase certainly was a tough one to get through I am pleased you finally have your keys to your first home 🏠. Good Luck and all the best for the future! Kindest Regards Gillian 😊.
5/5
GoogleYour move have been nothing but a pleasure to work with. Julie was great when negotiating our purchase. Gillian really pushed for the sale to go through. She was massively reassuring and encouraging during these really difficult times. Couldn’t recommend either of them, or the company more. Thank you so much for making this all happen!
Rachel thank you so much for your kind comments... What a journey you have had from the day you nearly burst Julies eardrum on the phone when you screamed with excitement after hearing your offer was accepted, to Gillian constantly chasing the sale to completion for you. Its all been worth it. We are so happy for you both. Enjoy living in your first "New Home" Congratulations. Susan Usher Sales Manager 👬 🏡
5/5
GoogleThe two Rachel’s, Rachel Storey and Rachel Short, were both so hands on and organised and I felt as though I was in the right hands!
Thank you Niamh, it has been a pleasure getting to know you both and helping you throughout the application for your new home. Good Luck with your move! Best Wishes, Rachel
5/5
GoogleThe whole selling experience from the girls at Whitley Bay Branch of Your Move was excellent and would highly recommend then. Both Julie Atkinson and Susan Usher who were my contacts there did a superb job and sold my Fathers property for me, bearing in mind that I was 350miles away in Folkestone, but they made it work effortlessly. Thanks again One very satisfied customer Dave Henderson
Thank you David we really appreciate your kind comments. We understand its not always easy when your so far away as a seller that is why we try to always strive to keep you updated with regular progress reports. I am delighted your were satisfied with our service. Please take care. Regards Susan Usher Sales Manager. 😃 👍
5/5
GoogleRating only, no written review.
Thank you
5/5
FacebookAbsolutely fantastic service from Rachel Divers thank so much for all your help
1/5
FacebookAfter numerous emails on a property on rightmove to yourselves from my husband, and phonecalls from myself it's a wonder how you actually sell houses. We have tried to book an appointment for numerous houses but have not heard anything back from anyone for any of them. Shocking customer service.
Hi Kerri, I’m really sorry nobody has got back to you. Can you just confirm it was your name that the requests were sent via Rightmove? I will check our requests again to see if they have come through. If there are any houses you would like to view, please call 0191 4160100 and we would be more than happy to help arrange these.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
