Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleHi, just wanted to thank Sebastian Rodriguez at Frost Partnership Feltham for his amazing help and customer service for my family to find a suitable property. It was a stressful times for us during the search process, but Sebastian went above and beyond to help us out. Many many thanks!!
Thomas · 24 October 2020 · Frost Partnership Feltham
Agent replied · 23 October 2024
Hi Tom
Many thanks for your 5* review of our services. We're delighted to read that Sebastian was professional and helpful, and went above and beyond to help you find a suitable property.
We will pass your comment on to Sebastian and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI have just let my property again for the 2nd time through The Frost Partnership in Feltham. They found a great tenant and their service is great such nice people to deal with, thank you Sebastian, Robert and Paige
Elaine · 24 October 2020 · Frost Partnership Feltham
Agent replied · 23 October 2024
Hi Elaine,
Many thanks for taking the time to write this 5* review for Sebastian, Robert and Paige from our Feltham team.
We're delighted to read that they found you another great tenant for your property.
Thank you for choosing to use The Frost Partnership again. We will pass your comments on to all involved and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleFantastic service from Frost Partnership (Feltham). Sebastian & Rob (Lettings dept) was extremely helpful throughout my stay at the Feltham property.
I would highly recommend The Frost Partnership (Feltham) for providing Excellent Customer service.PositiveResponsiveness
Johneton · 24 October 2020 · Frost Partnership Feltham
Agent replied · 23 October 2024
Hi Johneton,
Many thanks for taking the time to write this fabulous 5* review for the Feltham team. We're delighted to read that they provided you with a professional and helpful property service throughout your rental period. We will pass your comments on to all involved and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleJamie (and previously, Harry who took charge at Staines branch during our move) were both excellent throughout what turned out to be - through no fault of their own - a difficult move during Brexit doubts and the COVID-19 pandemic.
James has been on hand to offer advice when needed, make suggestions when asked and be accommodating to all sorts of demands. Let's just say when our buyer made a late demand that threatened to derail the entire process very late on, Jamie acted on our instructions, but was also instrumental in helping to ease the sale over the line. Jamie and all his colleagues were transparent and candid throughout, and it was clear that they had our best interests at heart - even giving their excessive workloads and lockdown challenges.
Frost weren't our initial choice - which was a mistake. Our previous agents left a lot to be desired, but as soon as we switched, we knew we were in better hands. Some Estate Agents get a bad press, and no doubt some of it is deserved, but Frost have seen our move through when so many others are in danger of falling by the wayside. I couldn't give a higher recommendation.PositiveResponsiveness, Quality, Professionalism, Value
Ian · 24 October 2020 · Frost Partnership Feltham
Agent replied · 23 October 2024
Hi Ian,
Many thanks for taking the time to write this glowing recommendation for Jamie and the team from our Feltham office.
We are delighted to read that despite the difficult circumstances the Covid-19 lockdown presented, Jamie continued to provide you with a professional, honest and transparent property service which enabled your sale to complete.
We will pass your comments on to Jamie, his colleagues and to our senior management team.
Thank you for choosing to instruct The Frost Partnership to sell your home, and we hope to work with you again in the future.
Best wishes to you from all the team
★★★★★ 5/5
GoogleBeing the first time buyer we have have no clue and was naturally nervous and face some bad experiences with few estate agents and than we found Frost Partnership.
From the first meeting for viewing with Georgina all our worries were gone. Georgina showed her many properties with open mind heart and her exceptional lovely smile she never gave up on us even though we were keep changing our choices and priorities never felt any bad attitude or fed up behaviour but just a encouraging spirit welcoming and charming smile of Georgina. She gave us sufficient time always answer all our even stupid questions stayed behind for us despite her family commitments and with her dedication she got us the home we were looking for. Bravo to Georgina the heart of Frost Partnership Felthem.
Choosing house was done than comes all long trail of things that involve all the way to completion there comes the MAN Jamie Frost Manger. Jamie is extremely experienced accommodating and extremely supportive. Jamie supported us every single step of the deal with great patience and very positive behaviour his recommendations proven the best for all the steps involve to buy the house. Jamie went extra mile to get us the best deal in every thing from house price negotiation to get all the hiccups sorted with ease.
There must be many successful estate agents out there but if you want to find Genuine Honest Professional & supportive people who will get you your dream home at your own wishes and affordability than Jamie is MAN and Georgina the Heart of the Frost Partnership Feltham must be the first and only choice.
Thank you frost for having such an amazing team members
House purchased in Feltham Autum 2019
Rehan · 24 October 2020 · Frost Partnership Feltham
Agent replied · 23 October 2024
Hi Rehan,
Wow, well what can we say...
Firstly, thank you so much for taking the time to write this glowing 5* review.
Secondly, it's wonderful to read that Georgina and Jamie from our Feltham team made your first property purchase such a great experience. To be referred to as positive, genuine, honest, professional and supportive estate agents is a great attribution, and acknowledges the passion for what they do and their hard work behind the scenes - thank you.
We will pass your comments on to Georgina, Jamie, the Feltham team and our senior management team.
Wishing you every happiness in your new home
Best wishes from all at The Frost Partnership
★★★★★ 5/5
GoogleIt was a very pleasant experience with Georgina and Jamie towards the purchase of my first home. All through the journey they were very approachable and prompt in sharing information/updates giving me a very comfortable feeling.
I would always recommend them to anyone planning to go for a purchase of property and also thank them again for all the help and support for the successful completion of my purchase.
Sudhish · 24 October 2020 · Frost Partnership Feltham
Agent replied · 23 October 2024
Hi Sudhish,
Many thanks for taking the time to write this glowing 5* review for Georgina and Jamie from our Feltham office.
We're delighted to read that they provided you with a prompt, professional and approachable property service.
We will pass your comments on to them both and also to our senior management team.
Wishing you every happiness in your new home!
Best wishes from all at The Frost Partnership
★★★★★ 5/5
GoogleI am happy we have decided to use Frost Partnership in Feltham. We initially contacted them since they were the closest agents to our property and thought they will know the area best. But as soon as we met Jamie we knew he knows what he is talking about. He didn't "play it safe" like other agents we've approached and who advised us on a lower asking price with which we weren't happy with. As a result the property was under offer in 2 weeks. Jamie and the entire team were very responsive throughout the process. Would highly recommend Frost in Feltham.PositiveResponsiveness, Professionalism, Value
Ana · 24 October 2020 · Frost Partnership Feltham
Agent replied · 23 October 2024
Hi Ana
Many thanks for taking the time to write this super 5* review for Jamie from our Feltham office.
We are delighted to read that Jamie provided you with professional and knowledgeable local area expertise that enabled you to achieve the optimum price for your property.
We will pass your comments on to Jamie and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleWe have been renting our flat via Frost lettings over past 3 years and are very pleased with the service we received from day one. It was because of Sebastian Rodriguez, we entrusted Frost lettings and even till date he displays the same commitment when we signed our agreement with him. He is exceptional to the team and we can rely on him and his team at any point in time to support our requirements. Also to mention Claire Marney who manages the property is also very sincere and personable.
Thank you Seb and Frost team.
Best Regards
Viral · 24 October 2020 · Frost Partnership Feltham
Agent replied · 23 October 2024
Hi Viral
Many thanks for taking the time to write this excellent review for our lettings team in Feltham.
We are delighted to read that Sebastian provided you with an exceptional lettings service throughout your property transaction. It is also great to see that Clare is delivering a sincere and personable management service.
We will pass your comments on to Sebastian, Clare and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI would just like to take this opportunity to say a huge thank you to all the staff involved in the sale of my property . From the first phone call all the way through to the sale they were with me every step of the way. I am happy to say that they made what can often be a very stressful time much easier for me. It was my first experience of property selling and I am so pleased it was The Frost Partnership Feltham that were my Agents of choice. I was kept up to date with all feedback from every viewing. I found them to be totally professional throughout the whole process. I would recommend them to anyone selling in this area. Thanks all.
Elaine · 24 October 2020 · Frost Partnership Feltham
Agent replied · 23 October 2024
Hi Elaine,
Thank you so much for taking the time to write this glowing review for the Feltham team.
We are delighted to hear that they made your first experience of property selling a good one; and that they provided a prompt, informative and professional service throughout the property transaction.
Thank you for recommending us in the future - it is much appreciated. We will pass your comments on to everyone at the Feltham office and to our senior management team.
With very best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleSebastian took over managing my property with the existing tenants from a very incompetent estate agent. He went through the whole process with me and made it a smooth transition with his knowledge and experience. We recently had to get new tenants in and again Sebastian took care of the redecorating/works to the property at minimal cost, stress to myself and was always available 24/7. A big thank you to Robert who found appropriate tenants and took care of the referencing aspect. I would highly recommend the services of the lettings team at Frost Partnership to all landlords.
Simone · 24 October 2020 · Frost Partnership Feltham
Agent replied · 23 October 2024
Hi Simone
Many thanks for taking the time to write this super 5* review for Sebastian and Robert from our Feltham lettings team.
We're delighted to read that they have both exceeded expectations with their level of knowledge, experience and care, and have provided you with a professional and pro-active lettings service.
We will pass your comments on to Rob and Sebastian and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 4/5
GoogleRating only, no written review.
Martin · 24 October 2020 · Frost Partnership Amersham
Agent replied · 23 October 2024
Thank you for your review Martin. We value all feedback and are continually endeavouring to deliver the highest standards of customer service throughout our business and to provide clients with a professional, fair and honest property service.
Best wishes
★★★★★ 5/5
GoogleRating only, no written review.
Darren · 24 October 2020 · Frost Partnership Amersham
Agent replied · 23 October 2024
Hi Darren
Many thanks for your 5* rating - much appreciated!
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI had an issue, it was clearly an administrative one, which has thankfully now been resolved in a professional manner.PositiveProfessionalism
Naresh · 24 October 2020 · Frost Partnership Amersham
Agent replied · 23 October 2024
Hi Naresh
We're really pleased to hear that all has been resolved in a professional manner.
Thank you for your understanding.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleGreat experience. Andrew helped up secure and buy our home without glitches! Very grateful and we were extremely happy with the whole experience.PositiveResponsiveness, Quality, Professionalism
Mohnish · 24 October 2020 · Frost Partnership Amersham
Agent replied · 23 October 2024
Hi Mohnish,
Many thanks for taking the time to write this 5* review for Andrew from our Amersham office.
We are delighted to read that he helped to secure your home without any glitches.
We will pass your comments on to Andrew and to our senior management team.
Wishing you every happiness in your new home.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleWe really appreciate the help we received from Frost, and in particular Lily, in finding our new flat. From start to finish, Lily was responsive, helpful and constantly provided excellent customer service. We viewed our flat on September 4th and thanks to Frost's amazing service, everything ran smoothly and we were able to move into the flat 15 days after viewing it. We can't thank you guys enough!PositiveResponsiveness, Quality, Professionalism
Jaye · 24 October 2020 · Frost Partnership Amersham
Agent replied · 23 October 2024
Hi Jaye,
Many thanks for taking the time to write this 5* review for Lily from our Amersham team.
We are delighted to read that through Lily's professionalism and excellent customer service you were able to move into your new flat so quickly.
We will pass your comments on to Lily and to our senior management team.
Best wishes to you, and wishing you every happiness in your new flat, from all at The Frost Partnership
★★★★★ 5/5
GoogleFrost partnership represented the house we were viewing (and have now bought) and it was hands down a great experience with them. As any first time buyers would agree, buying a house is super stressful and complicated. Emma was looking after us and was a breath of fresh air. No pressurised phone calls or game playing. It was straight, honest and polite conversations throughout the entire process. She went above and beyond when it came to sending over correspondence with the sellers and having had some communications from estate agents from other agencies, we were really fortunate we had her as our middle man (woman). Andrew helped us aswell at the very end as was completely informed of the progress of the porperty and was given a proper handover while Emma was on leave.
In general, everyone at the Amersham branch were great and were always patient with requests from both sides.
Would definitely recommend using them!
Imi · 24 October 2020 · Frost Partnership Amersham
Agent replied · 23 October 2024
Hi Imi
Many thanks for taking the time to write this fabulous review for Emma and the Amersham team.
We're delighted to read that Emma provided you with an excellent property service throughout your purchase, and went above and beyond to make the process as smooth and stress-free as possible.
Also, that the whole team communicated with you, and with each other, to ensure everyone was informed throughout the property transaction.
We will pass your comments on to all involved and to our senior management team.
With very best wishes from all at The Frost Partnership, and wishing you every happiness in your new home.
★★★★★ 5/5
GoogleFrom the outset Andrew was calm and reassuring in his manner. Everything he predicted became a reality and the process - a potentially tricky one - was as straightforward as it could have been..
The positive and considerate way in which he and Emma dealt with sensitive family issues was much appreciated. Their recommendation for a solicitor proved to be a good one.
I would have no hesitation in recommending using - and trusting - Frosts.
Judith · 24 October 2020 · Frost Partnership Amersham
Agent replied · 23 October 2024
HI Judith
Many thanks for taking the time to write this 5* review for Andrew and Emma from our Amersham office.
We're delighted that they managed your property transaction with sensitivity and professionalism, and made the whole process as straightforward as possible.
We will pass you comments on to them both and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 4/5
GoogleRating only, no written review.
Asha · 23 October 2020 · Frost Partnership Windsor
Agent replied · 22 October 2024
Thank you for your review.
Best wishes
★★★★★ 5/5
GoogleGreat estate agents
Tim · 23 October 2020 · Frost Partnership Windsor
Agent replied · 22 October 2024
Hi Tim,
Many thanks for your 5 * review for our Windsor team.
Best wishes
★★★★★ 5/5
GoogleExcellent experience. Everyone very supportive and proactive.
Sergio · 23 October 2020 · Frost Partnership Windsor
Agent replied · 22 October 2024
Hi Sergio,
Many thanks for writing this 5* review for our Windsor team. We're delighted to read that you received a supportive and proactive property service.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 4/5
GoogleWe needed a place in a hurry and Frost were very accommodating to assist us.PositiveProfessionalism
David · 23 October 2020 · Frost Partnership Windsor
Agent replied · 22 October 2024
Hi David,
Many thanks for taking the time to write this review. We would have loved to have receive 5 stars from you. Is there anything additional we could have done to achieve that?
Best wishes from all at The Frost Partnership
★★★★★ 5/5
GoogleCheryl & Karen were both extremely helpful, they made the whole process as easy and as stress free as possible. I can’t thank them enough!PositiveResponsiveness, Quality, Professionalism, Value
Talia · 23 October 2020 · Frost Partnership Windsor
Agent replied · 22 October 2024
Hi Talia,
Many thanks for your 5* review for Cheryl and Karen from our Windsor office.
We're delighted to read that they made the property process as easy and stress free as possible for you.
We will pass your comments on to both, and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleExtremely professional service from Karen and Cheryl. They both made sure I was settled in, despite the current situation we’re facing. I highly recommend.PositiveProfessionalism
Stephanie · 23 October 2020 · Frost Partnership Windsor
Agent replied · 22 October 2024
Hi Stephanie,
Many thanks for your 5* review for Karen and Cheryl from our Windsor office. We're delighted to read that they provided a friendly and professional service, which helped you settle in to your new property despite the Covid-19 situation.
We will pass your comments on to both and to our senior management team.
Wishing you every happiness in your new home from all at The Frost Partnership Estate Agents
★★★★★ 1/5
GoogleI had very bad experiences with them
I did like one itheir property and I put offer but they told me they need to call landrord and get his
conformation
After two days they told me they cant get to landrord and because I'm in rush I should forget the property
Idid ask them whethenever go get back for landrord please inform me
But day after I find out they did rent property to some one else
Poor management
Hoda · 23 October 2020 · Frost Partnership Windsor
Agent replied · 22 October 2024
Hi Hoda,
We take all our reviews very seriously. Please can you email your review to marketing@frostweb.co.uk so we can look into the matter further.
Kind regards
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