4/5
Well managed from first discussion to tennant moving in.
Process of letting well explained , proposed rent well set and appropriate tennant found a little more quickly than expected.

Trusted Agent profile · Surrey, Middlesex and Leatherhead
Verified
★★★★★
8,546 reviews across 20 offices and 3 platforms
Curchods has 20 offices, in Walton on Thames (two offices), Kingston Upon Thames, Godalming, Esher, New Malden, Guildford (two offices), Woking, Shepperton, Cobham, Weybridge, Farnham, East Horsley, Teddington, West Byfleet, Ottershaw, Bookham, New Haw and Cranleigh (Surrey, Middlesex and Leatherhead). Together they have 8,546 reviews on three platforms, rated 4.8 out of 5 overall.
8,233
Reviews on Google
All 20 offices
94
Reviews on Facebook
Business-wide
219
Reviews on View Agents
All 20 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The team at Curchods, East Horsley were very supportive and responsive throughout the marketing and selling process - from the initial discussion of the ...Read all 105 from sellers
From my initial viewing and my first offer, the process of buying a house took a while longer than I thought it would, however I was lucky enough to have Lucy ...Read all 72 from buyers
We were very impressed with the quality of service received from Curchods Lettings. They dealt with the letting of our family home and helped us through what ...Read all 7 from landlords
Our experience of most other estate agents in the local area could be described as painful, at best. James and the team at Curchods are a breath of fresh air ...Read all 11 from tenants
Curchods's 20 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Curchods, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Well managed from first discussion to tennant moving in.
Process of letting well explained , proposed rent well set and appropriate tennant found a little more quickly than expected.
5/5
They offered great advice and knowledge. All the properties they showed me were in line with what I was looking for and the service was excellent
5/5
A honest agency that is family run and spends the time to focus on your needs. Every property they shared with me was very much in line with my needs.
5/5
Thank you for your excellent and professional work.
The whole procedure of renting this house is pleasant, from arranging a view to get the key. Our reference procedure occurred a little complicated situation but the letting manager always reply quickly and gave many support, help us to solve the problem. And because we are foreigner our English is not very good, the letting employee always be very kind and patient. Really appreciate for all the helps and professional work. Many thanks again.
5/5
Courteous, professional and effective
I am very pleased with how easy is has been working with Daniel and the Burns and Webber team. Their dedication and impressive efficiency in finding tenants for my property, along with assisting me on the road to becoming a landlord, has been invaluable. I therefore have no hesitation in recommending Burns and Webber and will most certainly be using their services again in the future.
5/5
Excellent service, fast and competent
It was my first experience with renting the flat in UK and I need to thank to Curchods team for their very professional and competent help to make this happen. Even I heard terrifying stories from my colleges in regards to their experience with other agents, it was very straightforward for me to rent a flat with Curchods team help.
5/5
Balanced, realistic, efficient, firm and also courteous.
With the (inexperienced) vendors living in Japan and using me as their intermediary there were inevitable difficulties which Curchods handled very professionally and with much courtesy leading to an excellent outcome. Their judgement and advice was consistently sound. A very good all round performance.
5/5
Balanced, realistic, efficient, firm and also courteous.
With the vendors living in Japan and using me as an intermediary this really could not have gone more smoothly. The inevitable tensions created by distance, time zones and (in the case of the vendor) a lack of experience were diplomatically yet firmly handled and an excellent result was achieved by Curchods of East Horsley.
5/5
Job well done
The staff at Ottershaw were very tenacious over a long period and it was by no means their fault that the buying and selling process to the best part of nine months.
5/5
Professional
We found the staff very obliging ,always retuned call when they said they would and very professional in their approach . Working with agents in the past during my working life I have not held them in very high regard but the guys at Curchods Ottershaw are hopefully the agents of the future .
5/5
Professional, friendly, happy to help and organised.
Would recommend to others.
5/5
Amazing!!!
The whole team has been fantastic throughout the process and could not do enough to support me through the process. Thank you so much!
5/5
Townley and the team are professional and friendly
5/5
Excellent, always available and friendly.
Lizzy made me feel like I was her only client, she was always at the end of phone or email and responded extremely quickly to my concerns or questions. Lizzy made a stressful situation very relaxing and reassuring.
5/5
House sale
A great experience from start to finish! Our house went on the market in early January 2016 and was sold by Curchods in two weeks. Stuart Baker and the sales team at New Malden gave us exemplary service throughout the whole process and made a seemingly daunting house sale an effortless experience. If you are thinking of selling your home, look no further - use this company! Philip & Karen Gaunt.
5/5
Excellent - Knowledgable, Efficient and Always Willing to Help
Thank you Burns and Webber for your excellent service! We were very impressed by the help and assistance provided by all the Burns and Webber team throughout our house sale. Through effective marketing that was sensitive to our requirements, Burns and Webber were able to generate a substantial level of interest in our property and secure us an excellent price. The team were always on call to respond to queries promptly and helped managed the process so to minimise any stress at our end. Thank you for all your help and we hope to be able to use your services again in the future.
5/5
Highly recommended
Curchods were brilliant from start to finish. Rupert was extremely responsive from the outset and very flexible. the marketing material for our property looked superb and they delivered on their promise getting it sold. Once a sale was agreed Jenny was also superb, really helping the process along and getting it across the line at the end during a slightly protracted exchange process.
5/5
Rating only, no written review.
Many thanks for your positive review. Regards Garry
5/5
good
5/5
Reliable, friendly and helpful
Our experience of most other estate agents in the local area could be described as painful, at best. James and the team at Curchods are a breath of fresh air. Clear and friendly communication with honest advice when needed was hugely appreciated and they made moving a delight. Feeling treated like a real person and not just a walking £ sign made such a difference. James even took the time to see how our move went, which may seem like a small thing, but demonstrated to us that he was also looking after our interests. I am certain we will turn to Curchods again for our next move and I would recommend them to anyone looking for a reliable, trustworthy and decent letting agent in the area.
4/5
A Satisfactory Conclusion
After a rather unsatisfactory start the relationship improved resulting in the sale of the property at a price close to what we had ultimately agreed. On reflection the initial anticipated price was too optimistic. This had also been quoted by others so we feel that Curchods cannot really be criticised for that. Altogether a good experience. Thank you.
5/5
Honesty pays
I asked Curchods what I could do cost-effectively to help sell my home, acted on their advice, and my home sold quickly. If you're prepared to accept the unpalatable it can pay off. I am grateful for Curchod's honesty,.
5/5
Lettings: above and beyond
From the initial viewing to the follow up after moving in, I found B&W (and Daniel in particular) to be professional, courteous and above all exceptionally helpful in gaining my tenancy. Their fees were clear and had no hidden extras and (while not the absolute cheapest) were much lower than many of the other letting agents. They also understood that the best tenant wasn't necessary the one willing to pay most and actually resisted a 'bidding war' between applicants - making a clear recommendation to the landlord based on all the evidence (availability, income & employment, previous references etc). They kept me updated throughout the process and ensured I was happy and informed. The check in was slightly later in the day than I would have liked but this was due to availability of the external inventory clerk. Overall I was very happy with their approach and execution which felt to be a lot more professional and reasonable than the usual conveyor belt of the letting process.
5/5
House Purchase
Good local knowledge and good communication in what was a plain sailing process
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Walton on Thames (Sales) has the most, with 1,107 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 995.
The 20 Curchods offices, by town:
105 reviews from sellers, rated 4.9 out of 5 on average. For example, John wrote: "The team at Curchods, East Horsley were very supportive and responsive throughout the marketing and selling process - from the initial discussion of the ..."
72 reviews from buyers, rated 4.9 out of 5 on average. For example, Colin wrote: "From my initial viewing and my first offer, the process of buying a house took a while longer than I thought it would, however I was lucky enough to have Lucy ..."
7 reviews from landlords, rated 4.6 out of 5 on average. For example, Laura wrote: "We were very impressed with the quality of service received from Curchods Lettings. They dealt with the letting of our family home and helped us through what ..."
11 reviews from tenants, rated 4.6 out of 5 on average. For example, JM wrote: "Our experience of most other estate agents in the local area could be described as painful, at best. James and the team at Curchods are a breath of fresh air ..."
Yes. In The Trusted Agent 2026 awards: Curchods, Guildford won Platinum; Curchods, New Malden won Platinum; Curchods, Woking won Gold; Curchods, Kingston Upon Thames won Gold; Curchods, Esher won Gold; Curchods, Teddington won Gold; Curchods, Godalming won Gold; Curchods, Weybridge won Trusted Agent; Curchods, Cobham won Trusted Agent; Curchods, East Horsley won Trusted Agent.