5/5
Rating only, no written review.

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,261 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,261 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
5/5
I had a viewing with Liam Lorentz and was very impressed by his knowledge of the property and friendly demeanour, I would recommend Liam to anyone looking at properties in Southville/Bedminster
4/5
I've been shown a couple of properties in the BS3 area by Callum Barber. He's usually got the information I'm interested in, or updates afterward.
5/5
Had a good experience so far. Liam has been very friendly and helpful in finding us what we’re looking for. Lots of knowledge on the houses and surrounding areas
5/5
It was a nice experience with Callum…
It was a nice experience with Callum Barber.
5/5
Very professional, great communication. Would thoroughly recommend CJ Hole Clifton for selling or buying a property.
5/5
Great team! Very professional! It has been a huge pleasure dealing with everyone of them! Highly recommend! If I ever need an agency to market a property - this will be the one for sure!! Many thanks everyone!
Hi Claudia, Thank you for your kind words, it's been a pleasure. The team at CJ Hole.
5/5
I had a viewing for a flat in Kingswood with Lindsay yesterday. She was friendly, professional and answered all the questions I had about the property. Great service. Thanks
Thanks so much for your review Harry, much appreciated!
5/5
I have done a few viewings with CJ Hole so far, being shown around Max Wottom who have both been extremely helpful and knowledgable and also give us some tips, overall a great experience!!
4/5
I was running late by a few minutes and Max was still present when I arrived at the property. He was very helpful and patient showing me around during my viewing.
5/5
Fabulous work from whole team, from getting our property marketed and now sale agreed. Special mention to Laura Pykett for her wonderful photography and brochure presentation.
5/5
I have done a few viewings with CJ Hole so far, being shown around by Liam and George who have both been extremely helpful and knowledgable of the houses, overall a great experience
5/5
Max wotton from C J Hole Southville was very professional. He showed me around a property I was viewing. He was really helpful and polite as well he gave me useful advice. I received emails before my viewing and follow up communication afterwards. An alround quality service.
5/5
Excellent service
I had a viewing with Max Wotton. He was professional and punctual. He was polite and helpful. I received useful advice and emails before my viewing and follow up communication afterwards. Excellent service
5/5
Ben Johnson, C J Hole "We recently worked with Ben Johnson from C J Hole to purchase our home, and we couldn’t be more pleased with the experience. From the very first point of contact, Ben was friendly, professional, knowledgeable, and extremely attentive throughout the entire process. Thanks to his expertise and support, the whole experience was completely stress-free, and we’re thrilled with the outcome. We'll be looking to buy another property in Bristol in the near future and will absolutely rely on Ben to help us find the perfect home again. We highly recommend Ben at C J Hole to anyone looking to buy or sell their property."
5/5
We viewed 2 properties back 2 back on a Saturday afternoon being sold by CJ Hole, Henleaze. Charlotte, the agent was prompt and polite. She was a kind agent and really showed passion when talking about the properties she was showing but also property in general. She said she hadn’t been to the first property in person before but you would never know. She was informative and had all the information at her fingertips. She was able to tell us when the property was converted and the boiler was installed and serviced for example. I felt she read our non verbal cues well and when she could sense the first property was not for us she didn’t labour the point but then went on to describe structural changes could be made and the potential costs. The second property was more of our type of house and she was open to our questions. She followed up for feedback and then I spoke to her again today with property updates that she thought I may be interested in. Our impression of this CJ Hole branch and agent was positive and gave us confidence. We have agreed to further viewings with CJ Hole, Henleaze based on our interaction with Charlotte.
Pete, this is great feedback for Charlotte, thank you. We are also pleased you've found us positive and hope we can sell you a property soon! C J Hole Team
5/5
Definitely a positive experience for us. The team were great at the valuation/sales stage…. but that is almost the easy part. It’s after that point that the quality of the estate agent is SO important. We had a very challenging experience with our sale (due to buyer complications, not CJ Hole)….Lorraine kept us sane by keeping us fully updated at every stage, chasing all parties regularly, and basically making sure the sale happened! Lorraine was outstanding in every way….thank you so much!
Hi Alison, what a fantastic review - thank you. We agree that once the property is Sold Subject to Contract the hard work begins! We are lucky enough to have dedicated Sales Progressors to help move the transaction along and we're pleased to hear you received outstanding service from Lorraine. CJ Hole Team
5/5
We have now been letting out a flat with C J Hole since 2020, and have always had excellent service from them. Many thanks to Carys for making the latest renewal so painless!
Thank you Aidan for the Five Star Review! Carys & the Team really appreciate the feedback. Reviews like this encourage the team to continue to provide an excellent service.
5/5
I can’t recommend CJHole Southville enough. They were super efficient at putting my house on the market, lots of viewings in a short time frame & offer accepted v quickly. I was most impressed by the post sales team, in particular Lulu, who tirelessly chased solicitors and really helped push the sale through, whilst keeping me updated every step of the way. I feel she went above & beyond her job role & I can not thank you enough!!
5/5
CJ Hole has been helping with the house search in Bristol which is so difficult. Max Wotton was the agent responsible for the renting process and showing the house. I really liked his performance, attentive and enlightening. He made himself available for any other questions we had and wanted to get an answer about the house, demonstrating a lot of professionalism.
5/5
Reliable and professional agency. The letting service led by Duncan Fleming is definitely recommended for landlords who care for their properties and tenants.
5/5
Our experience with Lorraine and the team and CJ Hole was outstanding. They maintained excellent communication, promptly addressing all our queries and concerns. Despite numerous challenges, their problem-solving skills and unwavering support kept the sale on track. Their meticulous attention to detail ensured a smooth closing, and their post-sale support exceeded our expectations. Highly recommended for anyone seeking a dedicated and proficient estate agent.
Maria, what a review! Thank you so much. We love to see the word 'outstanding' in customer's comments and we're so pleased to hear you will highly recommend us to others. Again, thank you for leaving such a fantastic review. Enjoy your new home. CJ Hole Team
5/5
Our experience of securing a tenancy with CJ Hole Lettings was smooth and everything was clearly explained to us. Special shoutout to Ti for showing us around the flat during our viewing and just being helpful with the process in general.
Thank you Joyce for taking the time to write a Five Star Review! Ti and the team really appreciate your feedback.
5/5
Eva and everyone I spoke to at CJ Hole was friendly and helpful. Would highly recommend
Thanks so much Rob, much appreciated!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.