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CJ Hole Bishopston reviews

★★★★★ Excellent

897 reviews across 6 platforms

94 Gloucester Road, Bishopston BS7 8BN

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CJ Hole's Bishopston office at 94 Gloucester Road is rated 4.5 out of 5 across 897 reviews on six platforms, including 846 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.6 / 5

846

Reviews on Google

This office

Facebook logo

2.8 / 5

9

Reviews on Facebook

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

View Agents logo

4.6 / 5

3

Reviews on View Agents

This office

Trustpilot logo

19

Reviews on Trustpilot

This office

AllAgents logo

19

Reviews on AllAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About CJ Hole Bishopston

With 15 years' experience across sales and lettings, CJ Hole Bishopston are proud to support buyers, sellers, landlords and tenants alike in and around Bristol with their every property need. Operating from our flagship office on Gloucester Road, CJ Hole Bishopston have been selling, letting and managing homes in Bristol for many generations, incorporating traditional values with cutting edge modern technology. With expertise spanning every element of estate agency, CJ Hole Bishopston are able to provide a comprehensive residential sales, lettings & property management service, along with land & new homes, project portfolio management and serviced accommodation. Franchise owner and life-long Bristolian Chris Hill is a Member of the National Association of Estate Agents (MNAEA) and the Association of Residential Lettings Agents (ARLA), and runs a total of six offices in the Bristol area. Along with his dedicated team he prides himself on delivering the very highest standards of customer care at all times. Whether you're looking for your next property purchase, seeking the perfect rental home, or need a dedicated property management service, the team at CJ Hole Bishopston have the expertise to support you every step of the process so please do get in touch with the office.

Awards

Trusted Agent 2026 results for CJ Hole. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bishopston office, from every platform, shown as written. First names only.

5/5

Google

By not living in Bristol I have only met Andy who was brilliant in explaining and guiding me through the sale of my late sister's house without advising, leaving the decisions to be made by me. It was the first time I had dealt with a sale. All of the others I dealt with over the phone and with. emails were very friendly and helpful and answered my queries promptly. I was always updated. Thank you Team for your brilliant service. I am glad I chose you.

Gwendoline · 22 July 2026

Agent replied · 22 August 2026

Thank you so much for the kind words Gwen. The team are so pleased everything went so smoothly for you.

5/5

Google

The team at the Bishopston branch were brilliant and made the very stressful experience of buying a house on my own, as easy as it could be. I can't thank Emily Davies enough. From the first viewing to the moment I completed, she advised me, answered my many, many questions, reassured me and advocated on my behalf. I'm hugely grateful to her and Karly Hurcombe (who was relentless in her determination to get us to the exchange and completion stage!) and would recommend them to anyone looking to buy or sell a house

Lucy · 22 May 2026

Agent replied · 22 August 2026

We really appreciate your feedback Lucy. Both Karly and Emily are delighted to hear this. Every happiness in your new home!

5/5

Google

My recent experience with working with the team at CJ Hole in Bishopston was both positive and impressive. Each member of the staff is experienced, efficient, kind, caring and reliable. Every department at the branch works effectively and relentlessly together, to achieve a successful outcome. In addition to being highly knowledgeable they offer great advice and genuine emotional support. I could not have navigated my way through my mums' probate house sale without the guidance of every single one of them. I highly recommend this hard working team of professionals who really know their onions! Thank you Andy, Emily, Karley, and Ed .

Debbie · 21 April 2026

Agent replied · 22 April 2026

Great to hear from you Debbie. Thank you so much for the kind words. The team are so delighted to hear of your experience. It was a total pleasure to help you. Enjoy the next chapter of your life!

5/5

Google

Emily and her colleagues at C J Hole did an outstanding job on the sale of our home in Montpelier. Throughout the process, we experienced exceptional levels of initiative, proactive communication and attention to detail. We cannot fault the levels of expertise and customer service we were given. Thank you to the team for a virtually stress free sale - that is saying something!

Judith · 1 August 2026

Agent replied · 22 August 2026

Thank you so much for glowing review Judith. It is really great to hear this as we always strive to achieve the best level of customer care possible, so the feedback is very much appreciated.

5/5

Google

From the initial consultation with Emily, I felt that the sale was in safe hands . Other other estate agents who came to view the flat seemed to be more promoting their own agenda. But CJ Hole felt more focused on helping me navigate the process of sale. They also found a buyer within weeks and at a fair price given the difficult market at present. We are now at completion after 2 months. All the supporting staff have also been very good at communicating and assisting with the twists and turns of sales. Highly recommended. Anthony Harrison

Tony · 13 March 2026

Agent replied · 20 March 2026

Emily really does appreciate you taking the time to advise your experience of using CJ Hole. We are delighted how smooth the process has been for you Tony.

5/5

Google

We had a really positive experience selling our late grandmother’s home through CJ Hole, Bishopston. From start to finish, the team were professional, supportive, and clearly very experienced. I was particularly impressed with the quality of the photos that Andy took, they really showcased the property beautifully and helped generate interest early on. Andy was also excellent when it came to negotiating with prospective buyers, keeping me informed and working hard to secure a good outcome. Karly was great as well. Her liaison with the buyer and their solicitors was incredibly helpful in keeping everything moving and making sure the sale progressed efficiently. Overall, I’m very grateful to the team at CJ Hole for their professionalism and dedication. I would happily recommend them to anyone looking to sell their property.

Sharon · 6 March 2026

Agent replied · 20 March 2026

Thank you so much for the kind words Sharon. Andy and Karly really appreciate you taking the time to provide insight into your experience of dealing with the branch.

5/5

Google

What a hardworking, dedicated and friendly team. My two main contacts, Andy and Emily, were a delight to work with. They are knowledgeable, strategic, collaborative and persistent. I felt seen, supported and not like ‘just another client’. My house sale was not straight forward but they never wavered and supported me throughout. Highly recommend

Louise · 1 August 2026

Agent replied · 22 August 2026

Thank you Louise for the terrific feedback. We understand how stressful moving home can be but it is great to hear you felt you were backed up by the team through the process. Every happiness in your new home.

5/5

Google

Sophia was not only punctual and welcoming; she is also one of the most knowledgeable estate agents we've encountered. More often than not, we've been accompanied to viewings by professionals who have been unable to answer quite basic questions about probably the most momentous purchase anyone undertakes. Sophia was able to answer pretty much every question we had and was willing to look any areas about which she was unsure. Exceptional!

Yasmin · 13 March 2026

Agent replied · 20 March 2026

Thank you for taking the time to provide a review of your experience Yasmin. Sophia really does appreciate your kind words.

4/5

Google

I’m looking forward to my new home on Monday. This is my first experience renting with a guarantor, and I must say the process was quite rigorous, but I should mention that the staff were very helpful. At no point did they make me feel that I would not be successful in my application. Despite the long wait, I am finally ready to move in as I anticipated. I was warmly welcomed at the offices when I needed more clarification, and I felt truly listened to. Above all, I would like to give a special thank you to Katy Mwayi for being very responsive and keeping me updated at every stage of my tenancy application. Keep up the good service!

Hope · 22 June 2026

1/5

Google

More like zero star! Arrogant Rafal of CJ Hole money grabbing unhelpful piece of work. Very quick at pointing out faults some of which were there before we moved in….i.e blue tac on kitchen wall. Funny, when you need him in the freezing cold, and the water and heating go on a Friday night his answer FOLLOW THE PROCEDURE…contact the emergency plumber, who would not do anything until the Tuesday, then it goes again after supposedly being repaired. Funny when rent needs to be paid there is no delay grabbing that! When we moved in we pointed out things were unfinished this fell on deaf ears. He made us weed the driveway but guess what there were no garden tools supplied, so had to go and buy some, not good for a student budget! It was also suggested that we get a cleaner that they recommended, with whom I got in contact with after many attempts who said they would get back to me. After two weeks of no contact and me calling every day, they finally got in touch with me and told me Rafal said we no longer needed her. Definitely does not view students the same as private tenants!

Aryan · 20 September 2025

Agent replied · 17 October 2025

We’re really disappointed to hear that you were not satisfied with your recent experience with CJ Hole. There appears to be differences in our understandings of what has happened and we have tried to discuss this with you, if you would like to discuss this further please get in touch. We appreciate customer feedback (good or bad) as it gives us an opportunity to review and improve our services if and where it is needed.

5/5

Google

We can highly recommend both Sales and Lettings @CJ Hole as we have had an amazing 7 months working alongside with the letting dept and then the sales section Both were very professional efficient and very happy to assist every step of the way! We have now successfully sold our property and this was all due to a great company CJ Hole Bishopston! Thank you everyone and can highly recommend to anyone 👏😁

Paula · 22 July 2026

5/5

Google

Bought my second property through Cj Hole and was very impressed! Liam was a fantastic estate agent, and was able to answer all my questions on the property. Emily worked really hard to coordinate the chain and they’ve been great!

Sophie · 25 July 2026

Agent replied · 22 August 2026

Liam really appreciates your kind words Sophie. Thanks for taking the time to review us.

5/5

Google

We had a few problems trying to move and it took over a year but at no fault of cj hole. They were brilliant the whole time. Always chasing for us and reassuring us. Especially Andy and Emily, thank you guys for getting us our house. Danielle and Simon

Danielle · 22 May 2026

Agent replied · 22 August 2026

Danielle and Simon, we are beyond delighted to have played a part in getting you to your new home. We are so pleased you felt reassured as we went through the process, which we realise can be stressful at times. Enjoy your new home and we hope you create lots of happy times there.

5/5

Google

Big thanks to the Bishopston team for their help with selling our house. Andy took beautiful photos which showcased the house at its best. Emily made a great impression during valuation and assured us that it would sell in 2 weeks. We thought this was a bold claim, but she was right down to the day! Sold to a lovely couple and everything went very smoothly right up to completion.

Robert · 25 November 2025

Agent replied · 28 November 2025

Thank you so much for the kind words Rob. We always strive to give the best possible service and it seems we have certainly succeeded with your transaction. We really appreciate you taking the time for reviewing our service. We hope you are very happy in your new location.

5/5

Google

CJ Hole Bishopston are amazing! Particularly note goes out to Andy, who gave me update most weeks on all the viewings on my house sale. Initial experience was buying from CJ Hole, and they were great at chasing me on sales progression, keeping the chain together etc! I was then impressed with their letting service, as they found me a really great tenant. I then also listed for sale through them, and they did a great job when the market wasn’t at its best. The whole team all seemed very professional, though as noted Andy did really go above and beyond. I throughly recommend CJ Hole Bishopston for property things near the Gloucester Road. Many thanks

David · 10 July 2025

Agent replied · 20 July 2025

Thanks so much for taking the time to review our services David. It is really appreciated.

5/5

Google

We just purchased our first home with CJ Hole and couldn’t be happier. Thank you so much Emily, Karly and Andy - you were all so helpful from start to finish and we are so grateful! We would definitely recommend CJ Hole to anyone buying or …

Emily · 22 April 2026

Agent replied · 22 April 2026

Thank you Emily for such kind words. We are so delighted to hear from you and of your experience. Every happiness in your gorgeous new home.

5/5

Google

If I could give Emily Davies on the Bishopston Sales team 10 stars I would. What I most value about Emily is that she understands that buying and selling houses is relational: both sides need to get a sense of one another, and to feel seen, …

Holly · 22 April 2026

Agent replied · 22 April 2026

Emily is so very pleased to hear of the wonderful words and high praise you have provided Holly. Thank you so much for taking the time to do so.

5/5

Google

I’m a first time buyer and have had Ed Thornton, Senior Sales negotiator, as my POC at CJ Hole. When I first viewed the property, he was very prompt at getting back to me with precise answers to any questions I had. Now that my offer has been accepted, he has been great at keeping me up to date on the status of the chain and at every stage of the buying process, and he’s been quick to respond to any questions I have. This has been great as a FTB, as this is all a new experience for me, and having someone approachable and proactive at CJ Hole through this process has been amazing.

Tara · 1 August 2026

Agent replied · 22 August 2026

What fantastic feedback Tara. Ed is delighted to hear of your experience. We always aim to provide the best experience and we seem to have achieved just that.

5/5

Google

Rented a room as part of an existing flatshare through CJ Hole, the process was overseen by Jess who was superb - communicating clearly from start to finish, ensuring I was always informed and confident in each step. Contract amendments/clarifications were handled very promptly and to good effect. Jess was also consistently easy to reach, which made the whole experience smooth and efficient.

Tom · 4 November 2025

Agent replied · 20 November 2025

Dear Tom. Thank you so much for your kind words and the 5-star review! We are thrilled to hear about your positive experience with our team at CJ Hole Your kind comments to Jess have been shared and they're delighted to have been of service. We deeply appreciate your recommendation and look forward to assisting you again in the future.

5/5

Google

10 years in UK and I changed houses pretty often, especially during the first years. This has stopped since I moved in with my partner and had Rafal at CJ Hole as our property manager. He cares not only for the property, but for the tenants as well. Always ready to quickly answer any call or email, and any issue reported is resolved quickly too! Thank you Rafal, we truly appreciate it.

Mario · 1 August 2025

Agent replied · 1 August 2025

Dear Mario, thank you so much for your kind words and the Five Star review! We are thrilled to hear about your positive experience with our team at CJ Hole Your kind comments to Raf and the team have been shared and they're delighted to have been of service. We appreciate you taking the time to rate our service.

4/5

Google

CJH acted as our agent selling a property for us. The sale has been successfully completed, although it did take a bit longer than expected. Ms Emily Davies, the senior sale person helped us to get the place ready. She …

Aqila · 22 April 2026

Agent replied · 22 April 2026

Emily is delighted to hear of the review you have provided Aquila. It is so appreciated that you have shared your experience. Thank you!

5/5

Google

I have accompanied my sister for two house viewings with Ella Sanfilippo. Ella has been kind, thoughtful and really supportive of my sister. She really appreciates the huge life decision of moving and all the anxieties of making the right …

Kat · 22 April 2026

Agent replied · 22 April 2026

Ella is delighted to hear this Kat. We always intend to provide the best customer service possible and it seems that Ella has succeeded. Thank you again.

5/5

Google

Liam is an asset to your team! He is really personable, friendly and supportive, and worked hard to source me properties that fitted my requirements, even managing to arrange off-market viewings.

Andrew · 22 June 2026

Agent replied · 22 August 2026

Thank you so much for your review Andrew. Liam is thrilled at hearing of your comments.

5/5

Google

The team at CJHole Bishopston were unfailingly committed, friendly and helpful, each specialising in a different stage of my recent buying and selling process - all the while working together to ensure both purchase and sale were successful. Emily was wonderfully reassuring when I was deciding whether and how much to offer on the flat, as well as advising wisely on setting the right price for marketing my house. Ryan was very knowledgeable in helping me to manage the offers that then came in, with excellent results. Karly was an admirably thorough progress chaser for sale and purchase - making sure that the chain exchanged in good time. Ed was very reliable and patient in chasing up the many queries that I had to seller and buyer - seemingly trivial but important to me! Last but by no means least, Andy kept a watchful eye on everything - always ready to step in with extra support if necessary. I am very grateful indeed to the entire team for helping me to achieve a great sale, and to secure a wonderful purchase. Thank you all!

Deborah · 16 March 2025

Agent replied · 4 April 2025

A massive thank you Deborah for the terrific review. The team are so delighted at the kind words. Thanks also for letting us be part of your journey to your new home. We are sure you will be very happy there.

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Questions about CJ Hole Bishopston

How many reviews does CJ Hole Bishopston have?

CJ Hole's Bishopston office has 897 reviews across six platforms: 846 on Google, 9 on Facebook, 1 on Yell, 3 on View Agents, 19 on Trustpilot, 19 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is CJ Hole Bishopston's rating?

CJ Hole Bishopston is rated 4.5 out of 5 across all 897 reviews, and 4.6 out of 5 on Google from 846 reviews, checked 9 October 2026.

What do landlords say about CJ Hole Bishopston?

3 reviews from landlords, rated 4.6 out of 5 on average. For example, Jeremy wrote: "I would just like to pass on my thanks to the Whiteladies Road Bristol property management team and in particular Rafal who has always provided a prompt ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards: CJ Hole, Bishopston won Gold.

Where is CJ Hole's Bishopston office?

CJ Hole Bishopston, 94 Gloucester Road, Bishopston BS7 8BN.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.