Every review we hold for the Bishopston office, from every platform, shown as written. First names only.
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5/5
GoogleI recently bought a property with CJ Hole. I found the team were all extremely informative and accommodating. I particularly worked with Karly, who did an amazing job of communicating and chasing information for me to move the process along. She made the process so much easier, particularly as I was a first time buyer. I also had a lot of communication with Ed who was also really helpful and friendly during the process. I would highly recommend buying through CJ Hole!
Lucy Β· 2 September 2024
Agent replied Β· 5 September 2024
We really appreciate the feedback Lucy. Both Karly and Ed are really appreciative of you taking the time to do so. We hope you are very happy in your new home.
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5/5
GoogleI was blown away from the support I got from CJ Hole and in particular Karly. The sale of my flat ran into a lot of paperwork issues from the solicitors on both sides and it is fair to say that without Karly, the process would have taken twice as long as it did. I am very very grateful for her expertise on certain topics and also for the words of encouragement she gave me whilst it was tough going.
Nicola Β· 28 August 2024
Agent replied Β· 3 September 2024
What lovely feedback for the team to receive Nicola. Karly was so pleased to have been of service and thanks you for the kind words.
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5/5
GoogleWe sold our property through CJ Hole Bishopston and Andy and the Team were great from Emily during the initial sale process to Karly and Andy when progressing the sale. They regularly updated us with progress; helped with any queries we may have and were very supportive during a very anxious time as we were moving home after being in our property for over 25 years. They were always professional; extremely efficient but always friendly. When phoning the office if the person we needed to speak to was not available the person taking the call would always do their best to assist but if they couldnt the message got passed on very quickly. We would not hesitate to recommend them to any friends and family who are looking to move in the future. Thank you so much Andy; Karly; Emily and Team!
Sarah Β· 27 August 2024
Agent replied Β· 1 September 2024
We are so pleased you felt so supported through the selling process and thank you so much for your kind words Sarah. It really is appreciated. Andy and the team hope you are settling in well to your new home.
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5/5
GoogleI would strongly recommend CJ Hole Bishopston to anyone selling their property. Andy, Karly, Emily, Ed and everyone Iβve dealt with on the team has been incredibly helpful and gone above and beyond what I would have expected from an agent. They kept me very well informed throughout the sale, provided excellent support when needed and made the whole process as smooth as it could be.
Bill Β· 1 March 2025
Agent replied Β· 5 March 2025
The whole team thank you for the kind words Bill. We are so pleased that you felt so supported through the process, as that is always our intention for every client we deal with. Thank you again, we are thrilled to have received this review.
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5/5
GoogleStaff at CJHole, Glos Rd Bristol very professional and courteous. Emily arrived promptly at our properties, performed favourable valuations and promptly helped us with enquiries after the visit. Thanks π β¦
Amanda Β· 20 February 2026
Agent replied Β· 20 March 2026
Thank you so much for the kind review Amanda. We really appreciate you taking the time.
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5/5
GoogleWe have recently had an offer accepted and Edward Thornton Senior Sales Negotiator has been seeing us through this process as first time buyers. He has a friendly professional demeanour that has facilitated us to now be in the motion of being home owners, we couldn't be happier with the service Ed's provided.
M Β· 18 July 2025
Agent replied Β· 20 July 2025
Ed is so pleased to hear of your kind comment. Here is to a speedy process to get you into your new home. Thank you for the review.
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5/5
GoogleWe had a great experience viewing a property with CJ Hole. Liam was knowledgeable about the local area and was able to answer all our questions about the property.
James Β· 20 February 2026
Agent replied Β· 20 March 2026
We really appreciate your kind words, James and for you to take the time to review the service we provided.
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5/5
GoogleThey were a lovely letting agency during our one year student let with them. Any issue we had was quickly acknowledged by Rafal and resolved. Thank you for such a worry-free experience when so many student lets are not.
Zoe Β· 1 August 2026
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5/5
GoogleDecided to move from our house after 30+ years and chose C J Hole as we were very impressed by Emily Davies, her commitment, her drive to get our house sold, and to get us the best price, so we could afford our move to the outskirts of Bristol.
Emily came, took all the photos and led us through the house selling process, keeping us informed all the way through the process, even advising us on our strategy to buy our 'house in the country'. She was ably assisted by Andy, the branch manager, who 'took over the reins' when she was otherwise engaged, or on a day off. In fact, we were very impressed with the rest of the team, especially Kieran, who did the majority of viewings and Ed who helped out when Kieran was off. In fact we can't fault the service we recieved. Special thanks to Emily/Andy for the fraught days before exchange, when they both did their utmost to get us 'over the line' despite numerous small hiccups.
If we could give Emily/Andy 6 stars, we would.
Dave Β· 16 June 2024
Agent replied Β· 23 June 2024
Thank you so much to hear of your review David. The whole team strive to provide the best experience to our clients and are really delighted to hear that this is exactly what you have received. We hope you are very happy in your new home and so pleased you let us assist you make the move.
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5/5
GoogleEmily and Karly were fantastic from start to finish. Really friendly, excellent communication and kept me in the loop every step of the way. They both went above and beyond to help sell my flat and I couldnβt be more grateful.
Annabelle Β· 24 October 2025
Agent replied Β· 5 November 2025
Emily and Karly are delighted to hear of such positive feedback Annabelle. Thank you for taking the time to doing your review.
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5/5
GoogleRafal has managed my flat for almost 18 months and has been a great help whenever Iβve had an issue. He was especially helpful and quick to help when I misplaced my keys. He went out of his way to help me far beyond what I was expecting. Top notch service!
Gavin Β· 7 July 2025
Agent replied Β· 8 July 2025
Dear Gavin thank you so much for your kind words and the Five Stars! We are thrilled to hear about your positive experience with Raf. Your kind comments have been shared with the team and they're delighted to have been of service. We appreciate you taking the time to give us feedback!
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5/5
GoogleI would like to commend Rafal Lunitz for all the efforts he has made on my behalf over the last few years. Nothing has been too much trouble for him and he has resolved every issue when they have arose.
I have nothing but praise for him and C J Hole.
John Β· 6 July 2025
Agent replied Β· 8 July 2025
Hi John, thank you for taking the time to rate our service, Raf and the team really appreciate the feedback and the Five Stars!
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5/5
GoogleAs a single property landlord, we didn't originally intend to let our beloved Bristol family home, but the process has been made so easy thanks to the team at CJ Hole. We've had to move around a lot over the years - whether we've been living in the UK or on the other side of the world, it's been reassuring to know that our house and tenants are in such good hands. Rafal, who has been looking after us over the past couple of years, has been particularly attentive. Thank you. I'd highly recommend CJ Hole to any landlords or tenants in Bristol.
Hugo Β· 16 May 2024
Agent replied Β· 18 May 2024
Thank you Hugo for taking the time to write us a Five Star Review, we really appreciate it. This feedback encourages Raf and the team to continue to deliver and excellent service!
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1/5
GoogleLet people in your property without first contacting you. Zero chain of command. And take weeks to respond to your emails if youβre lucky. Iβve been told a handful of times after trying to get in touch with them that I will be called back promptly and still nothing. Terribly managed.
Josh Β· 15 August 2026
Agent replied Β· 22 August 2026
Hi Josh, we are sorry to hear that you are unsatisfied with the service that we have provided. We appreciate your feedback & in order for us to improve our services, we would love for you to get in touch to understand your disappointment further. As we cannot locate your tenancy on our system, please do get in touch with your property manager via our email at centralbristolpm@cjhole.co.uk Kind Regards, CJ Hole
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5/5
GoogleTo date I have rarely left reviews however I feel that C J Hole deserve much appreciation and praise for the outstanding work they have consistently carried out for me over the last four years. From the purchase of my property to the team involved with contracts, accounts and letting, everything is superbly coordinated and managed.
In regard to the letting of my property in Bristol, Rafal Lunitz has been exceptionally professional and gone above and beyond in saving me from having to worry about any month to month issues that may occur. Thankfully Rafal has been proactive in his approach of avoiding issues by keeping on top of maintenance and having excellent communication with all parties including tenants, contractors, utility companies and neighbours. He has my full confidence and I'm grateful for his dedication which keeps the letting experience pleasant for all parties involved.
Rob Β· 14 May 2024
Agent replied Β· 14 May 2024
Rob, we really appreciate the time you have taken to leave us a review. Your feedback is highly appreciated and serves as encouragement for our team to continue to deliver an excellent service. Thank you for choosing to use us!
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5/5
GoogleI had a brilliant experience selling my property with CJ Hole. From my first meeting with Andy, it was clear he had excellent knowledge and experience of the local area when it came to marketing. I have been delighted with my service from them and would recommend them to anyone looking to sell their house in the area.
Sam Β· 4 April 2025
Agent replied Β· 4 April 2025
We really appreciate you taking the time to provide such a glowing review Sam. Thank you for putting this into words, so other clients can understand the service we provide.
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5/5
GoogleRafal at CJ Hole has managed our property for many years as we live overseas. He has been brilliant to deal with, been thorough with inspections, quick to deal with any issues & communication has been efficient & clear - would highly recommend Rafal for property management
Scott Β· 24 July 2025
Agent replied Β· 25 July 2025
Scott thank you for taking the time to write a review and for the Five stars! We are thrilled to hear about your positive experience with Raf and the team, this serves as encouragement to the team to continue delivering an excellent service.
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5/5
GoogleEmily and Karly were a great team and worked very hard to get a difficult sale over the line. They kept me informed throughout and pushed all parties involved to try to keep things moving - this was critical to get to completion. Highly recommend them.
Stephen Β· 10 July 2025
Agent replied Β· 20 July 2025
Thank you for taking the time to provide us with a review Stephen. Karly and Emily so appreciate it.
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5/5
GoogleAgents were polite & knowledgeable. I was kept informed of a delay and my follow up queries were dealt with promptly
Catherine Β· 27 February 2026
Agent replied Β· 20 March 2026
The team really appreciate your kind words Catherine. We always aim to keep clients updated and respond to additional property enquiries as quickly as possible. it is very kind of you to take note and provide the feedback. Good luck with your search.
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5/5
GoogleEd Throne was fantastic showing us around the property. Super polite and really great with our little one who was running wild! Even though this place wasnβt the right fit for us, weβd be more than happy to have Ed show us around another one.
Kam Β· 7 July 2025
Agent replied Β· 8 July 2025
Thanks for the feedback Kam. Ed is delighted to hear of your positive experience. he looks forward to showing you some other homes and hopes he can find you the ideal one.
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5/5
GoogleI was in a rush to get a rental property sorted for myself and my Partner before Christmas Holidays 2022. Upon finding an ideal place with CJHole I was able to get a viewing sorted the day of enquiry and ultimately signing the tenancy contract the Friday of the same week, I would certainly recommend them.
I'd like to thank Sophie G for getting me into the property viewing so quickly, Colin D for promptly communicating my offer to the landlord and big thank you to Magda L for her friendly professionalism handling the millions of questions I asked on calls throughout that week. You all helped me secure the letting so quickly to able to enjoy a stress free (relatively!) Christmas, so thank you all very much.
Just an update - currently renewing my tenancy on the property, my Point of Contact; Freya , has been a massive help and always willing to take my calls and queries - helping me stay stress free going into Christmas! Couldnβt recommend CJ Hole enough.
Tom Β· 25 December 2023
Agent replied Β· 23 May 2024
Thank you very much for your feedback, we are so glad we could help get you into your new home as swiftly as possible.
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5/5
GoogleAs a first time buyer CJ Hole were very helpful from finding my flat and throughout the buying process. Karly was great at giving regular updates and communicating with me - which kept me reassured throughout. They helped push through the sale so I could get into the flat before Christmas which I was very grateful for.
Emma Β· 24 January 2025
Agent replied Β· 22 January 2025
Thank you so much for the kind words Emma. So pleased we managed to get you into your new home in time for Christmas and you are very happy there.
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4/5
GoogleLiam has been great. Very personable and helpful.
Zoe Β· 22 May 2026
Agent replied Β· 22 August 2026
Thank you for your kind comment Zoe, Liam really appreciated it.
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5/5
GoogleAndy and Karly were really helpful in getting our purchase over the line. They did more to push the sale through than either of the solicitors who were, in my humble opinion, incompetent. Without them liaising and getting involved with the β¦
Leisa Β· 20 July 2025
Agent replied Β· 1 July 2025
We appreciate your terrific feedback Leisa. Thanks for taking the time to provide this, it makes it all so much more worthwhile.
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