CJ Hole Bishopston reviews

★★★★★ 2/5

Trustpilot

Poor property management

I have been living in a property managed by CJ Hole for 5 years. The property itself is great (and we think the landlord is sound although we have never met them). However, CJ Hole have been consistently horrible at communicating and solving maintenance requests. All projects are done cheaply and have led to more maintenance needing done. They demand things of us rather than collaborating with us, particularly on property inspections and contract renewals. It feels as if they don't consider this our living environment, but rather just a means to profit. Capitalism shocker.

Eilish · 21 April 2026

★★★★★ 5/5

Google

Rafal was a great agent for our rental property in Bristol. He was very responsive and dealt with issues promptly. He was a pleasure to deal with - thank you Rafal!

Emily · 6 July 2025

★★★★★ 5/5

Google

Emily and team helped secure our dream home. We were impressed with their dedication and responsiveness and really valued their input. A big thank you to Emily and the team.

William · 10 July 2025

★★★★★ 5/5

Google

Rafal was an incredible point of contact and made the entire process incredibly smooth.

Caleb · 15 August 2026

★★★★★ 5/5

Google

CJ Hole is an excellent company. They are very reliable, responsable, efficient and fast solving things. I'm delight with them managing my rent and for sure I will contact them when I need help in the future to find a house. MAGDA has been very patient and really helps me with my renewal. I'm feel very grateful with all the people in that office

Pepe · 17 November 2025

★★★★★ 1/5

Google

Unfortunately this branch lacks communication between themselves and between them and clientele. We’re first time buyers who put an offer on a property of theirs. We called to make an offer, to be told by the lady on the phone we needed to complete an offer form. Completed it and sent it back to her, and CC’d the guy who showed us around the property. We had not been told who to send it to so thought we’d just send it to both (and the only) people we’d had contact with. We sent this Friday evening and heard nothing Saturday, Monday or Tuesday. I called up Tuesday afternoon to chase, to which I was shrugged off by the same lady who said “well you’ve sent it to me but I don’t deal with sales”. She told me she’d forward it to the relevant people, to which I questioned why she couldn’t have done this when she received it? We then received a grouped email by a different guy telling us we were in a bidding war, so upped our offer slightly, but again no communication back to confirm receipt of the offer for days. When I called Friday I was told I hadn’t sent it to the correct person (to this day I don’t know who this was) and to send the increased offer to the general bishopston@ email for it to be dealt with. We were shrugged off to different people everytime we called up and not once did we receive an email confirming either of our offers. We did not get the property but in hindsight this was a blessing as we have since had a very positive experience with a very personalised estate agent who is in constant contact with us. I appreciate they deal with offers day in day out, however as a ftb this was our first offer and was a big deal for us & it left us very unsettled for over a week just wondering if they had even received our offers. I would not recommend unfortunately

Jas · 2 June 2025

★★★★★ 5/5

Google

We bought our house through CJ Hole and had a brilliant experience. They were supportive and helpful, especially when things became a little difficult towards the end. Special thanks to Emily and Andy who really understood what our family needed to make the move go as smoothly as possible and went out of their way to help.

Emma · 6 June 2024

★★★★★ 5/5

Google

Chloe in the lettings team has been extremely helpful with letting our properties. She is very proactive with finding the right tenants for each property and even better at ensuring they complete everything needed to progress the let. Throughout the whole process Chloe has been very responsive with keeping us up to date on potential tenants and seeing the process through until it goes to their let coordination team. Thank you Chloe!

Jess · 6 July 2023

★★★★★ 5/5

Google

We received a great service from the letting agents team, especially Fran who oversaw the process of us securing our next property. The team provided great communication and were quick to respond to any questions or concerns we had. It has been a very smooth process in what can be a stressful time when moving house with a young family.

Milly · 27 March 2024

★★★★★ 5/5

Google

C J Holes Andy Karleigh and Ryan have been great to deal with.very helpful and efficient

MELANIE · 1 November 2025

★★★★★ 1/5

Google

Had a viewing confirmed. When I showed up there was no record of the viewing and it had been double booked. No one ever explained what happened when I followed up.

Tim · 22 July 2026

★★★★★ 5/5

Google

We have used CJ Hole for the last 3 years to manage our portfolio of rental properties, mostly student lets, we have found them to be highly professional and a game changer for us in terms of providing a reliable service to our tenants.

JJ · 16 April 2026

★★★★★ 5/5

Google

Fantastic! I sold a property with CJ Hole. Emily, Annabel and the team delivered a smooth and professional service whilst looking after my best interests. They kept me informed throughout the process making it all very easy. I look forward to working with them again soon.

James · 2 November 2024

★★★★★ 5/5

Google

I can definitely recommend CJ Hole as the most helpful and honest agents in Bristol. They have been open and good with communications and helping us navigate the very chaotic rental market. Colin has been very helpful showing us around 2 properties and Tilly did an amazing job helping us put in our offer that was accepted. All the staff have been very friendly, well organized and helpful. Cheers. Joe :)

Joseph · 24 May 2023

★★★★★ 5/5

Google

I had a tenant leave a property mid contract and without notice and in a rather shabby & dirty state. Within a month Emma and her team had organised a complete redecoration and clean and had successfully advertised and let the property to a very suitable new tenant who paid a year up-front. Very joined-up team work. I was very relieved - and impressed!

Bergomask · 20 November 2023

★★★★★ 5/5

Google

Just bought my first house with the help of Andy Musker at CJHole. They have a really good team with great communication. Everyone’s purchase is unique and my experience as a first time buyer was great. I felt well informed and supported. At no time did I feel pressured and I felt in control. Thank you to the entire team at CJ Hole Bishopston

Mohamed · 20 November 2023

★★★★★ 5/5

Google

Kerry was great, really helped us get the move over the line!

Andrew · 22 November 2025

★★★★★ 5/5

Google

Emily has been excellent, helpful at every stage of the sale, knowledgeable and responsive, I am very pleased with the support that she has given.

Doug · 10 July 2025

★★★★★ 5/5

Google

We are in the process of purchasing a house through CJ Hole and so far the process has been extremely smooth, they are very quick to respond and the mortgage advisor Barry has been great in getting our mortgage sorted very quickly and efficiently

Annabel · 26 October 2024

★★★★★ 5/5

Google

Review from Ann Merewood using google a/c of Mr Moloney. C J Hole have been managing the letting of my flat for over a year and I am very happy to recommend them. All the team have ensured the smooth running of the let and are there quickly to respond to any communication from me or the tenants. A special mention to Rafal who has been especially helpful as I do not live near the property. Thank you Rafal, and all the rest of the team.

Michael · 27 March 2022

★★★★★ 5/5

Google

Excellent service from Rafal in Property Management at CJ Hole, good communication and always responds quickly and professionally - Many thanks Rafal

Helen · 19 July 2025

★★★★★ 5/5

Google

C J Hole Bishopston were the estate agents involved in the purchase of my first house and I could not have been happier with the service provided. It was a difficult journey but Andy was fantastic at updating me and ensuring there was good communication between all parties. I highly recommend them, I would not be in the house if it wasn't for them!

Nisha · 27 August 2023

★★★★★ 5/5

Google

We found our experience buying a house with CJ Hole to be good overall. Sophia in particular was very diligent, responsive and accommodating throughout the process. She kept things moving and was always helpful when we had questions or needed access to the property.

Steve · 13 March 2026

★★★★★ 5/5

Google

I had a very good experiencing selling my flat with Andy, Karly and Emily at CJ Hole. They were efficient, quick to communicate and all round a pleasure to deal with. I even received over asking price for the property which was a surprise considering the turbulent market in the summer of 2023. Thanks!

Fred · 10 March 2024