Every review we hold for the Bishopston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSam was the most thorough and interactive letting agent I’ve worked with. She was kind, knowledgeable, and very helpful in use understanding the letting process and making a competitive offer. I would highly recommend her. Well done!
Evan · 15 March 2024
Agent replied · 16 March 2024
What a lovely Five Star Review Evan, thank you for taking the time to let us know! We love reading words like Knowledgeable, Understanding & Kind and Sam will love the name check.
★★★★★ 5/5
GoogleBeen a tenant with CJ Hole for three years and always been a massive help with getting issues sorted with our house, efficient and helpful. Rafal has been a great help throughout and I would strongly recommend CJ Hole for anyone looking to rent in Bristol.
Jack · 31 July 2023
Agent replied · 7 August 2023
Thanks for taking the time to review our services Jack, Raf really appreciates the feedback - Cj Hole Team
★★★★★ 5/5
GoogleA huge thank you to Colin and Emma for helping us find our new home over the past couple of weeks. The whole team were the only agents we had spoken with that understood and accommodated our circumstances, helping us make the move with as little stress as possible
Jade · 1 April 2023
Agent replied · 8 April 2023
Thank you so much for the feedback Jade. Colin & Emma will really appreciate the name check too. We hope you are really happy in your new home.
★★★★★ 5/5
GoogleI strongly recommend CJ Hole for selling your home. The Bishopston team went above and beyond for me on a tricky sale, delivering an excellent service right through the whole process. Many thanks to Andy and his colleagues for their great work.
Kate · 23 September 2023
Agent replied · 28 September 2023
Hi Kate, thank you so much for the kind words. We do really appreciate you taking the time. We are delighted to have got your property sold too- it all came together in the end!
★★★★★ 2/5
GoogleNot really pleasant experience ,when I 1st moved in to my house , the house was in a state like hairs still being in the shower and much even little nails on the bedroom floors , house was said to be professionally cleaned but clearly was not to the best standard . Rafel at the end of our tenancy made a mistake with my our deposit amount for the rental amount leaving us all a little confused with the supposed amount we were getting back however it was sorted after a quick email from my flatmate , however just seems quite unprofessional , to add at the end of our tenancy and once rafel had done is inspection there was notes of blue tac marks in our kitchen but no one had put anything up in the kitchen and in one of the bedrooms we had new windows installed and so there was paint or something like that left by people who had installed them , but we had that taken off our deposit , no point to appeal but find it quite silly that we were deducted for those . Other then that it was alright but could’ve been a bit more better to standerd
Vaseeka · 19 July 2025
★★★★★ 5/5
GoogleBig thank you to Magda L. Who showed understanding, kindness and patience when I didn’t understand what documentation to send to secure my property, as well as her prompt communication and responses. Without her help I would’ve been clueless and she made the entire process easier for me
O · 10 March 2023
Agent replied · 8 July 2023
A glowing review, thank you Olivia. "Understanding, Kindness & Patience" etc are all words we're glad to see in our reviews. We appreciate your feedback. Thank you! Magda & the CJ Hole Team.
★★★★★ 5/5
GoogleBig thank you to Magda L. Who showed understanding, kindness and patience when I didn’t understand what documentation to send to secure my property, as well as her prompt communication and responses. Without her help I would’ve been clueless and she made the entire process easier for me
Olivia · 6 March 2023
Agent replied
A glowing review, thank you Olivia. "Understanding, Kindness & Patience" etc are all words we're glad to see in our reviews. We appreciate your feedback. Thank you! Magda & the CJ Hole Team.
★★★★★ 5/5
GoogleHad a great house viewing with Liam from the Bishopston branch. Seemed very knowledgeable and patient with all my first time buyer questions.
Sarah · 6 March 2026
Agent replied · 20 March 2026
Liam is really appreciative of the kind words Sarah. Thank you so much for taking the time.
★★★★★ 5/5
GoogleI have recently had a viewing of a flat with Lewis and he was fantastic throughout the entire process. His communication was excellent, and he made sure to answer all my questions thoroughly, providing feedback from the landlord promptly. Lewis really made the entire experience seamless and stress-free, ensuring everything went smoothly from the viewing to signining the tenancy agreement. His professionalism and help are much appreciated 😊
Jihen · 19 October 2024
Agent replied · 22 October 2024
What a lovely Five Star Review! Thank you so much for taking the time to rate our service Jihen, Lewis & the team really appreciate your feedback. We hope you will be happy in your new home!
★★★★★ 5/5
GoogleI have to say that my experience with C.J.Hole has been very admirable. Both Eerena Stone and Emily Baker have helped with immediate effect, by having a new bathroom appliance fitted, that replaced a worn out shower. This needed to be done a.s.a.p. and it was. I am grateful to you both for your professionalism and understanding in the matter. Also, to Gas Safe for their workmanship. Many thanks David
Dave · 28 March 2016
Agent replied
Hi James, We have checked our system and unfortunately we do not have any record of you dealing with Cj Hole Southville. Please feel free to get in touch if you do believe you have had contact with this office. Kind regards, Cj Hole Southville
★★★★★ 5/5
GoogleC J Hole's team in Bishopston have been absolutely brilliant through the whole selling process. Mitch, Ed, Andy, Emily and Karly have competently and consistently worked as a team - well done and thank you all so much!
Julian · 17 October 2023
Agent replied · 17 October 2023
Hi Julian, we are delighted to hear from you and receive such a great review. Thanks for taking the time to do so. We all really appreciate it.
★★★★★ 5/5
GoogleI want to thank CJ Hole, and specifically Edward Thornton for his work on ensuring everything has been smooth whilst viewing/offering on our first property. He's been super responsive and could answer all our questions. We're excited to continue the process and 100% recommend to anyone looking to buy in Bristol which isn't an easy market. Thank you!
Harriet · 21 February 2025
Agent replied · 24 April 2025
Ed is delighted to receive this review Harriet. Thank you so much for taking the time to provide such feedback.
★★★★★ 5/5
GoogleEd Thornton helped me greatly with the purchase of a property and I was delighted with his service from start to finish. He was aware that the property was a perfect fit for me during a difficult transition in my personal life. I had issues with timing and a related sale which caused me problems during the purchase process. Ed was on hand to help every step of the way and provided advice and guidance that assisted me with securing that property. He put my case forward to the seller and was there to answer any queries I had. I am grateful for his assistance and look forward to working with him again in the future.
Mike · 23 February 2024
Agent replied · 23 May 2024
Such great praise. Thanks for taking the time for the review Mike. Ed is really pleased to have received such comments. We hope you are really happy in your new home.
★★★★★ 5/5
GoogleI had a great experience working with CJ Hole Bishopson sales team, especially with Karly and Andy. I can't thank them enough for being very responsive and helpful!
Farhad · 11 May 2024
Agent replied · 11 May 2024
So kind of you to put your experience down. We really do appreciate it. I know Karly and the whole team were happy to assist. Thank you for the review.
★★★★★ 5/5
GoogleCouldn’t have asked for a better team. Andy Musker and co were fantastic. Not once did the phone go to voicemail when I called for an update, and Andy would always chase on my behalf. Top notch. Would highly recommend!
Tony · 6 August 2023
Agent replied · 12 August 2023
Such great back Tony. Thank you so much.
Your recent recommendation has also been greatly appreciated. So pleased we could assist in getting you moved. Every happiness in your new home.
★★★★★ 5/5
GoogleI was selling my mum's house following her death. CJ Hole gave me a realistic valuation and the property was under offer within days. When this buyer pulled out they managed to find another buyer within a few days without the need to re-advertise the property.
Rowena Parker, my sales coordinator, was brilliant. As a result of the buyer having issues with lenders etc the sale turned in to a long drawn out process. Rowena kept things moving and was constantly updating me on progress as well as progressing the buyers and their legal team.
Overall, I think the service I received from start to finish was professional and responsive. I would have no hesitation in recommending them.PositiveResponsiveness, Professionalism
Andy · 20 November 2022
★★★★★ 5/5
GoogleProfessional agency with excellent customer services and wide range of options available. The team has been kind and helpful since the first time I contacted the agency. The process from the viewing to the end of the application was managed smoothly, without any inconvenience. I am extremely satisfied and that's why I recommend this agency. I would like to personally thank Magdalena who assisted me in the process. She's a lovely person, ready to support you in every step with patience and dedication.PositiveResponsiveness, Quality, Professionalism, Value
Roberto · 20 November 2022
★★★★★ 5/5
GoogleMadison was friendly and warm when showing us around the property. All communication from her has been professional and polite and we know we would be able to go to her with any questions as she has been so approachable throughout.
Sophie · 29 June 2023
Agent replied · 8 July 2023
Thank you Sophie for your 5-Star review! Madison really appreciates the feedback, which serves as encouragement for our team to continue to deliver an excellent service. Cj Hole Team
★★★★★ 5/5
GoogleCJ Hole and Leigh were really helpful when viewing and letting a new place. Very prompt replies and kept us updated through the process.
George · 2 July 2024
Agent replied · 5 July 2024
Thanks for giving Leigh & the Team a Five Star Review George! We really appreciate the feedback.
★★★★★ 5/5
GoogleAndy and Edward were a pleasure to deal with during my purchase.
I would use them in the future to purchase again or sell.
Many thanks
Tobias · 23 April 2024
Agent replied · 23 May 2024
We really do appreciate you positive comments Tobias. Thank you for taking the time to share your experience with potential clients.
★★★★★ 5/5
TrustpilotDuring a very emotional sale of late…
During a very emotional sale of late parents’ property, Andy Musker was patient, kind and considerate throughout. Was never too busy to talk and even coped with my tears following exchange of contracts! Would highly recommend
Tanya · 11 September 2023
Agent replied · 7 July 2025
Thank you so much for taking the time to review us Tanya. I really appreciate your kind words and using our services. I know it was an emotional transaction and so pleased we got you from A to B - albeit with a few tears at the end. All the very best wishes to you and your family.
★★★★★ 5/5
GoogleThe team at CJ Hole have been excellent, I've especially appreciated the proactive communication, giving me regular updates and providing great insight into the market. They are just a lovely bunch, Ed in particular has been brilliant, they always make the time to have a human conversation, a real pro from the people selling your home as it speaks to how they deal with prospective buyers too. Nothing is too much trouble and they are always suggesting ideas for promoting your property. 5 stars well earned. I would definitely recommend.
Penelope · 3 December 2023
Agent replied · 31 May 2024
What a lovely review Penny. We always aim for excellent customer care and seems that we have delivered this for you. We really do appreciate you putting this into words. Ed will be particularly pleased to hear of this. Thank you again!
★★★★★ 5/5
GoogleI was very pleased with the service provided by CJ Hole Bishopston Sales Office in selling my property in BS7. Buyer's were quickly identified with a preferred purchaser emerging to proceed with. A long process then ensued but was regularly chased while always keeping me well informed. A particular thank you to Rowena for this. I am so grateful to the entire CJ Hole Team for a successful final outcome. In particular Rowena, Amey, Morgan and Andy.PositiveValue
Stephen · 20 November 2022
★★★★★ 5/5
GoogleReview from Ann Merewood using google a/c of Mr Moloney.
C J Hole have been managing the letting of my flat for over a year and I am very happy to recommend them. All the team have ensured the smooth running of the let and are there quickly to respond to any communication from me or the tenants. A special mention to Rafal who has been especially helpful as I do not live near the property. Thank you Rafal, and all the rest of the team.
Michael · 6 July 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.