Every review we hold for the Bishopston office, from every platform, shown as written. First names only.
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5/5
GoogleI decided to rent my flat out and Im glad I chose CJ Hole to oversee and manage the process. They are experienced and helpful, and work resolutely for you.
The extensive upgrades were overseen to begin with by Jaimin Tankaria and then by Emily Krainc. Both Jaimin and Emily are very diligent and friendly, and with a great depth of knowledge on all things to do with property management. They got things done swiftly and efficiently.
I would like to thank them both.
And I would also like to thank Tim Pepper, Ben Chapman and Chloe Fletcher and everyone else who i spoke to for your help and advice in getting it set up.
To sum up my experience with CJ Hole in three words: Proficient, Personable, Professional.
Joseph ยท 6 July 2022
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5/5
GoogleWonderful professional service from Andy, Ed, Emily and all the team at C J Hole, Bishopston.
Excellent advice and support selling our house including helpful regular progress updates.
Great work. Many thanks.
Paul ยท 20 November 2023
Agent replied ยท 23 May 2024
Thank you so much for the lovely review Paul. It is so very much appreciated. All the team are delighted to have assisted.
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4/5
GoogleParticular thanks to Rowena Parker in sales progression. Its not easy at present with high levels of stress and solicitors difficult to get hold of. Rowena has been our "go between", always answered calls and e mails, helped us stay motivated, encouraged us with the process and supported us when things have been really tough at times. There are a lot of things I wish could be different about buying a house but CJ Hole have made this considerably easier than it would have been without them. Thank YouPositiveResponsiveness
Helen ยท 12 June 2022
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5/5
GoogleI have bought and sold two properties now through them and they are approachable, honest and to the point and available for any doubt or concern.
Elio ยท 10 December 2025
Agent replied ยท 21 December 2025
Thank you Elio for the fantastic review Elio, it is very much appreciated. We are so pleased to have helped you not only buy but sell.
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5/5
GoogleReally supportive team at CJ Hole helped us through the process as first-time buyers, really appreciated as it was not always straightforward. After a successful completion we decided to stick with CJ Hole to manage the letting of our property as we'd had such a good experience with them. Everyone we spoke to throughout was very nice and helpful, and special thanks to Rowena in the Sales team for keeping us updated and all the effort she put in going between all parties in the chain to help us complete!
A ยท 24 May 2022
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5/5
GoogleWhat a pleasure it was to actually speak to someone who cares, Leigh was a great help who actually took my details and was very knowledgable, I certainly know what to look out for now. Thank you so much!
Laura ยท 26 April 2023
Agent replied ยท 3 May 2023
Thank you Laura for taking the time to give Leigh a review - very much appreciated. Cj Hole Team!
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5/5
GoogleWe recently dealt with CJ Hole Bishopston as buyers and they were great. Andy and Chelsea were lovely and kept the process moving forward at a good speed. Would definitely recommend them for selling our property in the future.
Emma ยท 19 April 2023
Agent replied ยท 19 April 2023
Thank you for your lovely feedback Emma. We are so pleased you had a good experience. Every happiness in you new home.
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5/5
TrustpilotExcellent sales service
"We have been very impressed with the excellent sales service provide by CJ Hole, especially Andy Musker. They were straightforward to deal with, helpful and full of great advice. We highly recommend them as agents"
Will ยท 7 August 2023
Agent replied ยท 7 July 2025
Really appreciate you taking the time to provide us with a review, Will. Thank you so much! It was a pleasure assisting with the sale of your properties.
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5/5
GoogleI recently used CJ Hole Bishopston to let my property. I was very impressed with the service. The quality of the marketing was excellent. The communication was easy, I never had to chase anyone. They did exactly they said they would do. Gareth, Conor and Sara all deserve a mention for going above and beyond, and delivering a very professional service. I feel like a valued client and I will be using them again in the future. Well done! ๐๐ป
Ryan ยท 27 March 2022
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5/5
GoogleI was selling my mum's house following her death. CJ Hole gave me a realistic valuation and the property was under offer within days. When this buyer pulled out they managed to find another buyer within a few days without the need to re-advertise the property. Rowena Parker, my sales coordinator, was brilliant. As a result of the buyer having issues with lenders etc the sale turned in to a long drawn out process. Rowena kept things moving and was constantly updating me on progress as well as progressing the buyers and their legal team. Overall, I think the service I received from start to finish was professional and responsive. I would have no hesitation in recommending them.
Andy ยท 27 March 2022
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5/5
GoogleI decided to rent my flat out and Im glad I chose CJ Hole to oversee and manage the process. They are experienced and helpful, and work resolutely for you. The extensive upgrades were overseen to begin with by Jaimin Tankaria and then by Emily Krainc. Both Jaimin and Emily are very diligent and friendly, and with a great depth of knowledge on all things to do with property management. They got things done swiftly and efficiently. I would like to thank them both. And I would also like to thank Tim Pepper, Ben Chapman and Chloe Fletcher and everyone else who i spoke to for your help and advice in getting it set up. To sum up my experience with CJ Hole in three words: Proficient, Personable, Professional.
Joseph ยท 27 March 2022
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5/5
GoogleWe worked with CJ Hole in Bishopston to sell our flat in Montpelier. They were fantastic from the initial meeting to completion. After excellent photos, they organised a very successful set of viewings and sourced a number of excellent offers. We were handled by a key team and never felt like we were bounced from person to person. We really got a personal service. They also were competatively priced. When issues arose, they were always responsive and helpful. We were aiming to complete before the end of the Stamp Duty Holiday and the team at C J Hole worked very hard to ensure we met it. I can't reccommend them highly enough. If you're selling in Bristol, they're a great option to chose.
Chris ยท 27 March 2022
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5/5
GoogleRented a house through this agent. The process from start to finish was very slick. Shout out to Fran who set an amazing first impression at the initial viewing and Magda for efficiently managing the process thereafter. Would highly recommend.
Dean ยท 28 January 2023
Agent replied
Thank you so much for the feedback Dean. Fran and Magda will really appreciate the name check too. We hope you are really happy in your new home.
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1/5
GoogleVery very stressful experience. First of all they recommended a Solicitor that the buyer was already dealing with, so a lot of time was wasted and documents sent and were lost so we had to change as "Conflict of Interest" Told us Buyer was not in a chain but her property was being bought by a Developer , it all had to be finalised before 30 June due to Stamp duty. This was back at the beginning of March . Also not told that Buyer was interested in a fitting being left so sold the item . Each time we were supposed to exchange contracts a myriad of excuses were given .It eventually turned out that what I was told was a proceedable ,chain free buyer was not the case. On the third time of trying to exchange was then told that someone down the line did not have the funds and had not received their Mortgage Offer. Dreadful lack of service and communication and now need to start again.NegativeResponsiveness, Quality, Professionalism
Linda ยท 14 February 2022
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1/5
TrustpilotCriminally incompetant. AVOID
If I could give zero stars, I would. AVOID AT ALL COST. CJ Hole is criminally incompetent and cost us thousands in legal fees. Their reputation precedes them! My partner and I rented a property from CJ Hole and our experience was horrific. We viewed the flat while works were still ongoing, promised that issues would be fixed. We entered the tenancy for ยฃ1250 PCM to find that the flat was still in a complete state of disrepair. CJ Hole made a pathetic effort to remedy the countless issues with the property and rebutted all of our claims. For 4-5 winter months (Nov-Mar), we were without heating, resulting in significant mould and damp. Our bed frame, mattress, and loads of priceless personal positions were completely ruined by this. The extractor hood above the cooker was poorly fitted and hit my partner on the head when it dethatched from the wall. Several other issues... CJ Hole was continually slow to reply and on occasion, outright refused to our urgent requests to have things fixed. Our property manager Marisha should be struck off for her lack of duty and care. 4-5 months of living in abhorrent conditions, personal positions destroyed - an absolute shambles that ended up in a legal dispute. Utterly disgusting.
Alex ยท 24 March 2025
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5/5
GoogleRecently moved into a property managed by cj hole couldnโt get though to property management to help deal with an urgent maintenance request so spoke to Alexander Robinson-burge who has works in a different department who helped speed up the help I required
Ethan ยท 31 August 2022
Agent replied
Hi ethan,
Sorry to hear about the issue but glad we managed to get it sorted for you.
Hopefully a few less issues in the remainder of your time at the property!
Gareth M
Head of New Business
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5/5
GoogleVery professional agency providing great service. Rafal, Senior Property Manager, is always available and responsive and highly effective in supporting.
Elia ยท 14 May 2024
Agent replied
Thank you for taking the time to rate us Elia.
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5/5
GoogleThe agents at CJ Hole dealing with my sale have been friendly, warm, communicative and helpful all the way through. In particular, the agent who was in charge of my house sale was optimistic, calming and understanding by turns - all qualities you need when going through the slightly stressful business of selling your home. Things went as smoothly and efficiently as they could, given that my house sale came with some hiccups of its own. Thank you.
S ยท 27 March 2022
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5/5
GoogleWe worked with CJ Hole in Bishopston to sell our flat in Montpelier. They were fantastic from the initial meeting to completion.
After excellent photos, they organised a very successful set of viewings and sourced a number of excellent offers. We were handled by a key team and never felt like we were bounced from person to person. We really got a personal service. They also were competatively priced.
When issues arose, they were always responsive and helpful. We were aiming to complete before the end of the Stamp Duty Holiday and the team at C J Hole worked very hard to ensure we met it.
I can't reccommend them highly enough. If you're selling in Bristol, they're a great option to chose.
Chris ยท 20 November 2021
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5/5
GoogleI recently sold my house via CJ Hole in Bishopston, Bristol. It felt stressful because of the buyers' approach, deadlines (stamp duty holiday) and trying to co-ordinate with buying elsewhere. However, both Alex and Rowena were very supportive, replied to queries quickly, provided good advice and helped the whole process through professionally and with a friendly manner - so they made the whole process as good as it could have been. The marketing and appointments for viewings were also handled well and at speed.PositiveResponsiveness, Professionalism
Julia ยท 20 November 2021
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5/5
GoogleWe purchased our property through CJ Hole this June, in the midst of the stamp duty madness. The entire team were incredibly helpful and highly professional, prompt with replies (both phone calls and emails) as soon as we needed anything, and chased everything up so efficiently. It was such a relief to have such dependable communication in such stressful times! The icing on the cake was that they were all just such lovely people to deal with - very much 'people' people, making the whole experience so much more positive. Would definitely consider selling/buying through CJ Hole in the future! Particular thanks to Rowena, Alex and Morgan!PositiveResponsiveness, Quality, Professionalism
Julia ยท 20 November 2021
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5/5
GoogleI recently used CJ Hole Bishopston to let my property. I was very impressed with the service. The quality of the marketing was excellent. The communication was easy, I never had to chase anyone. They did exactly they said they would do.
Gareth, Conor and Sara all deserve a mention for going above and beyond, and delivering a very professional service. I feel like a valued client and I will be using them again in the future.
Well done! ๐๐ป
Ryan ยท 20 November 2021
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5/5
GoogleWe dealt with Chloe at CJ Hole when we were finding a place to rent in Bristol. We had seen a few house and dealt with a few agents before Chloe, and we hadn't experienced anyone as polite, responsive and kind as her. She was really helpful, she made us feel confident in the process and was generally just nice! You would think this is a given but it definitely hadn't been our experience so it was a breath of fresh air when we starting dealing with Chloe and she helped us find a place to live.PositiveResponsiveness
Archie ยท 20 November 2021
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5/5
GoogleAndy and Chelsea were still as helpful and as enthusiastic in month 10 as they were on day 1. Nothing was too much trouble, they were totally committed to making our dreams come true. Goal achieved - thank you!
Roma ยท 29 December 2022
Agent replied
Thank you so much for your feedback and kind words Roma. Very much appreciated. Hope you are very happy in your new home when you get there!
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