CJ Hole Bishopston reviews

★★★★★ 5/5

Google

We recently purchased a property through the Bishopston branch and we found the whole experience really smooth. Friendly, approachable staff who were commutative and professional. I particularly appreciated the patience of their mortgage advisor, Barry, who was brilliant and made sure we understood everything thoroughly. Thank you CJ Hole.

Gillian · 21 February 2025

★★★★★ 5/5

Google

They are the very quick and polite responses, especially special thanks to Francesca who helped me with my house rental!!

Aybüke · 19 April 2024

★★★★★ 5/5

Google

Great help with asking how the rental market is in Bristol as I'll be relocating there shortly with my girlfriend. Thank you Leigh for the time today..

ShayShay · 20 November 2023

★★★★★ 5/5

Google

I was very pleased with the service provided by CJ Hole Bishopston Sales Office in selling my property in BS7. Buyer's were quickly identified with a preferred purchaser emerging to proceed with. A long process then ensued but was regularly chased while always keeping me well informed. A particular thank you to Rowena for this. I am so grateful to the entire CJ Hole Team for a successful final outcome. In particular Rowena, Amey, Morgan and Andy.

Stephen · 27 March 2022

★★★★★ 1/5

allAgents

Supporting racist

To begin with, we had no issues. We put our offer forward for renting a house and we got accepted. The referencing process was lengthy but everything came back clean. Then, one week before moving in, and just before receiving the contract to sign, the landlord decided to pull our offer. We thought that they changed their mind about renting out the house, but they refused to give any reason. The agency offered to help us find a replacement, but I had to do most of the chasing and barely got one set of houses. Silence afterwards. A couple of days later, we found out the house is reposted with CJ Hole. This made no sense. We are two guys trying to rent a house so we can continue our work in Bristol. I am not a British citizen, but I've been in the UK for the past 6 years. The landlord decided not to go with us without wanting to give any reason. That's when we realised they are either sexist, racist or homophobic. We've challenged the agency about it and they are still refusing to ask the landlord for a reason. They said these problems are very important for them but they continue to support the landlord by reposting their house. What about our expenses for prolonging our stay away from Bristol and the time lost in re-starting the search for a different house? How is this fair?

Anca · 28 September 2021

★★★★★ 1/5

allAgents

"Supporting racist..."

To begin with, we had no issues. We put our offer forward for renting a house and we got accepted. The referencing process was lengthy but everything came back clean. Then, one week before moving in, and just before receiving the contract to sign, the landlord decided to pull our offer. We thought that they changed their mind about renting out the house, but they refused to give any reason. The agency offered to help us find a replacement, but I had to do most of the chasing and barely got one set of houses. Silence afterwards. A couple of days later, we found out the house is reposted with CJ Hole. This made no sense. We are two guys trying to rent a house so we can continue our work in Bristol. I am not a British citizen, but I've been in the UK for the past 6 years. The landlord decided not to go with us without wanting to give any reason. That's when we realised they are either sexist, racist or homophobic. We've challenged the agency about it and they are still refusing to ask the landlord for a reason. They said these problems are very important for them but they continue to support the landlord by reposting their house. What about our expenses for prolonging our stay away from Bristol and the time lost in re-starting the search for a different house? How is this fair?

Anca · 28 September 2021

★★★★★ 5/5

Google

They’re always prompt with replies. We dealt with Sam Miller and she was incredibly helpful, knowledgeable and a pleasure to deal with.

Emma · 22 February 2024

★★★★★ 1/5

Trustpilot

Absolutely awful

Absolutely awful, tried to deduct £620 out of our deposit, of course the DPS awarded it all back to us as they tried to claim for blinds that didn't work at the start of our tenancy, incompetent, missed EICR deadline, took over a year to get our holding deposit back when they changed the law, had contractors turn up unannounced & Jess on the phone telling us they left their notepad on the side & asking if he can nip back and grab it, when they didn't show up, wouldn't have minded but he was already in our house! Accused us of smashing the conservatory window & told us if we do not contribute towards the cost we will be evicted. We had our own builders and glaziers inspect it. But cj hole said their report showed we did it due to the shape of the cracks in the window, we asked for this said report to no avail as there wasn't a single crack left. We were blackmailed to pay towards the repair of this window of £250 otherwise we'd be evicted! they are very manipulative & caused us soo much stress while living there!

Billy · 12 February 2025

★★★★★ 5/5

Google

It's our the first time to rent out the property. We are very glad to choose CJ Hole as our management company. They had found a few potential tenants very quickly. From making contract, arranging safety certificates to checking tenants in. All the steps were done very professionally. We especially thank Jaimin for his efforts to assist us in the course of getting job done. He is very helpful and a good communicator. He has managed the property repairs promptly with the competite price. We are very happy for his professional service. Mr & Mrs NingPositiveQuality

Ning · 6 July 2021

★★★★★ 5/5

Google

I viewed a few flats through CJ Hole when looking to buy recently and the process was always professional, calm, efficient and hassle free, even through the covid/stamp duty madness. The flat I bought was through CJ Hole Bishposton and the team was great throughout. Rowena was always responsive when I had questions or needed reassurance and generally made the whole process seem a lot less stressful than it could have.PositiveResponsiveness, Quality, Professionalism

Rwth · 20 July 2022

★★★★★ 5/5

Google

Exceptional service, and a beautifully friendly team! I have been with CJ Hole many years as a landlord with 2 properties in the Bristol area. I love the service and highly recommend! Keep up the great work! 🙏🤟🙏 Kindest regards, David

David · 13 March 2026

★★★★★ 2/5

Google

Had a good experience initially renting through CJ Hole, however at the end of my tenancy they were very unreasonable regarding deductions from my deposit. Despite cleaning the house to a reasonable standard, they were adamant that they wanted to make large deductions from my deposit. They score each rooms cleanliness out of 5, 5 being the worst possible score. They gave one room a 4 because of 'heavy dust on window', one room a 3 because of 'light dust on skirting'. To recieve the second lowest score in my opinion, the room would have to be similar to a squat. They proceeded to deduct almost £400 from my deposit for the cleaning of the house, so they are either being conned by their cleaner, or I have been conned by them. They also deducted £15 to replace 2 lightbulbs. I managed to get the overall deductions down by £120 so it is definitely worth arguing with them, however I have just had a baby so ran out of energy and regretfully let them take the rest out of my deposit. Overall I would say if you have an option, they're best avoided, bunch of crooks looking to rob your deposit.

Seth · 24 May 2023

★★★★★ 5/5

Google

we had my mothers house to sell after she had passed. it was really stressful & we had used a different agent to cjhole which had become stressful & it hadn't sold. we then thought we would give ed at cjhole a try. what a difference a good agent can make. ed & andy took all the pressure off. it wasn't stressful like we were expecting it to be. they also sold the house & dealt with everything. would definitely use them again

Chriss · 24 May 2023

★★★★★ 5/5

Google

I have recently decided to proceed with an application for a rental property managed by the CJ Hole team in Bishopston. I was shown around by Fran, who has been very knowledgeable about the property and the application process throughout, and she has also been more than happy to seek further answers to my questions when needed. Communication with Fran has also been excellent, which is exactly what you need when applying for a tenancy. Well done Fran and CJ Hole!

Nicholas · 24 May 2023

★★★★★ 5/5

Google

Brilliant company to work with, incredibly helpful and kind. Couldn't be more efficient and professional.

Jessica · 20 January 2026

★★★★★ 5/5

Google

We purchased a property through CJ Hole - with a move in date in the middle of the pandemic lockdown. Even with the obvious disruption to Alex and the rest of the team their service continued to be exemplary - Alex was responsive, handled all the various queries flying around, and did it all with good grace to get us moved. I massively appreciated their help moving in a difficult time. I highly recommend them for their service. It was faultless from viewing to completion.PositiveResponsiveness, Professionalism

Hannah · 2 June 2021

★★★★★ 5/5

Google

Despite everyone else (solicitor/vendor) in our chain making the move delayed and stressful, CJ Hole were excellent at trying to push things along for us. Morgan initially showed us the property and was excellent at communicating with the vendor and securing the offer. Andy took over the sale and (despite covid-19 pressures) worked tirelessly to get us into the property on time (before our contract on our rented flat ended). Andy was excellent at communicating with us and nothing was too big an ask. Without CJ Hole we would probably still be waiting to move in! Would definitely recommend for sales and buying.

Louisa · 24 May 2021

★★★★★ 5/5

Google

We would like to thanks CJ-Hole, especially Andy and Rowena for helping us finding our family house. Andy has been instrumental to find and secure this house after struggling with the competitive market. Rowena has been amazing to ensure the process went smoothly. Rowena was always available to give us advise and ensuring things kept moving. We are really grateful and please to have purchased our house through CJ Hole. We highly recommend this agency.PositiveResponsiveness, Quality, Professionalism

Joel · 20 November 2021

★★★★★ 5/5

Google

It's our the first time to rent out the property. We are very glad to choose CJ Hole as our management company. They had found a few potential tenants very quickly. From making contract, arranging safety certificates to checking tenants in. All the steps were done very professionally. We especially thank Jaimin for his efforts to assist us in the course of getting job done. He is very helpful and a good communicator. He has managed the property repairs promptly with the competite price. We are very happy for his professional service. Mr & Mrs Ning

Ning · 27 March 2021

★★★★★ 5/5

Google

I’m a student who has recently acquired a property through CJ Hole and I’m expecting to move in around August time this year. I’m super happy with the property so far and the team of people have been super helpful. One of the members, Magdalena, has been amazing and has answered any questions I’ve had with clear answers and fast response times which has been helpful when we’ve been stressed out with certain parts of the daunting housing experience

Scarlet · 24 May 2023

★★★★★ 5/5

Google

Sold my apartment in Bristol via CJ Hole Gloucester Road - Andy the branch manager was really proactive and good at keeping in touch with all parties. Good experience.

Tina · 8 July 2023

★★★★★ 5/5

Google

Fantastic service from CJHole. From beginning to end of helping us rent our first property-everyone was so helpful . Emma has been great with all aspects of communication. Definitely recommend

Kirsten · 24 May 2023

★★★★★ 5/5

Google

I have nothing but good things to say about the help and support I received from CJ Hole Bishopston during the sale of my flat. With special thanks to Morgan for his helpful and courteous manner during the viewings process, and most notably to Emma during the sales process. There were a few hurdles along the way but Emma was brilliant, always proactive in trying to find solutions and keeping me informed of the situation at all times. They made the whole experience is very positive one and I would recommend CJ Hole to anyone looking to sell their home.

Marisa · 20 November 2020

★★★★★ 5/5

allAgents

Property Management

Having instructed CJ Hole to manage my property portfolio which consists of student and professional tenants ( mainly students ) almost one year ago I am so pleased with the service they have provided I felt I should post a review this will be the first review I have posted in my entire life Having previously owned an Estate Agency & Property Management Company I am obviously fully aware of the service I expect from a Managing Agent and I am happy to say C J Hole have exceeded my expectations My first point of contact was Gareth Murphy Senior Lettings Valuer Gareth immediately impressed me with his professionalism and knowledge of current market conditions all properties were let quickly and efficiently with me being kept informed every step of the way My designated Property Manager Shiz has proved to be extremely efficient diligent and competent when dealing with day to day maintenance problems etc which invariably arise I have no hesitation in recommending C J Hole to any other Landlords

John · 19 May 2020