Every review we hold for the Bishopston office, from every platform, shown as written. First names only.
★★★★★ 5/5
allAgents"Property Management..."
Having instructed CJ Hole to manage my property portfolio which consists of student and professional tenants ( mainly students ) almost one year ago I am so pleased with the service they have provided I felt I should post a review this will be the first review I have posted in my entire life
Having previously owned an Estate Agency & Property Management Company I am obviously fully aware of the service I expect from a Managing Agent and I am happy to say C J Hole have exceeded my expectations
My first point of contact was Gareth Murphy Senior Lettings Valuer Gareth immediately impressed me with his professionalism and knowledge of current market conditions all properties were let quickly and efficiently with me being kept informed every step of the way
My designated Property Manager Shiz has proved to be extremely efficient diligent and competent when dealing with day to day maintenance problems etc which invariably arise
I have no hesitation in recommending C J Hole to any other Landlords
John · 19 May 2020
★★★★★ 5/5
GoogleThe whole team at CJ Hole Bishopston provided an outstanding service throughout the sales process for our house. They went above and beyond to ensure that the process could progress smoothly at some critical points in the process. I am very grateful for the professionalism and responsiveness of the whole team and can highly recommend them to anyone else in the Bristol area looking to sell their house. Special thanks to Rowena, Andy and Sean!
Michael · 6 July 2021
★★★★★ 5/5
GoogleFantastic service from CJHole. From beginning to end of helping us rent our first property-everyone was so helpful . Emma has been great with all aspects of communication. Definitely recommend
Kirsten · 25 February 2023
Agent replied
Thank you very much for your feedback, we are so glad we could help get you into your new home as swiftly as possible.
★★★★★ 5/5
GoogleI have been interacting with Ed from the Bishopston branch over the last 6 months and he has been ever so helpful. I find him really friendly and personable, I enjoy the 'no-nonsense' talk, and he regularly provides helpful insight. He has also put me in touch with some of his colleagues for specific advice, where he couldn't help directly. Real pleasure dealing with him and highly recommend.
Morgan · 20 November 2023
Agent replied · 23 May 2024
Very kind of you to provide such positive feedback, Morgan. I know that Ed really appreciates it. Thank you.
★★★★★ 1/5
GoogleRented with CJ Hole for 18 months and the experience was disappointing from start to finish. From mistakenly registering our council tax with our next door neighbours, to not keeping appointments, failing to complete repairs, no interest shown in the damp and mouldy conditions we were living in, to even getting our names wrong I have no good word to say about them during 18 months of having them as Lettings agents. Communication was poor and their standards for renters shocking. No care or attention for tenants, only for profit.
Kirsten · 19 November 2024
★★★★★ 5/5
GoogleEmma and the team were great to deal with! Many thanks, recommended!
LeggoBeast7 · 2 May 2024
Agent replied · 9 May 2024
Thank you so much for taking the time to write us a Five Star Review! Emma and the team really appreciate your feedback.
★★★★★ 5/5
GoogleSince we were buying a property in Bristol we didn't choose our Estate Agent, we chose the house. But as the purchase progressed we were very happy that C J Hole Bishopston were handling matters. They made us feel that they were working as much on our behalf as for the vendors. Steve handled the initial discussions with great diplomacy, and once the sale was agreed Emma took on the sometimes frustrating process of making it all happen. She is a great communicator and worked tirelessly to get us through to completion, always staying cheerful and always keeping us in the picture.
David · 21 November 2019
★★★★★ 5/5
GoogleWe have been really happy with the tenancy renewal service provided by Carys at CJ Hole. It was prompt, friendly, and efficient.
Vanessa who has carried out our property inspections over the last couple of …
Lee · 20 April 2025
Agent replied · 25 March 2025
Thanks for the Five Stars Lee, both Carys & Vanessa really appreciate the feedback.
★★★★★ 5/5
GoogleDuring the Covid Pandemic myself and my housemate were given the unsettling news of having to vacate our current rental property. From the first point of contact and phone call with Ellie Hammonds, she was extremely genuine and beyond reassuring. Ellie understood our stresses and concerns and made what was a very anxious time for us, a much easier experience. We are absolutely delighted with our new home, thank you so much Ellie and CJ Hole Bishopston!PositiveQuality, Professionalism
Lauren · 4 June 2020
★★★★★ 5/5
GoogleWe purchased our house through CJ Hole, and it was a good experience. They were always available and responsive in case of problems or queries; communication was straightforward and transparent throughout the process, and the sales team were helpful in prompting us along the way to ensure each of the stages happened smoothly.
Kiran · 21 August 2024
Agent replied · 28 August 2024
Thanks so much for the review Kiran. It is great to hear of your experience and for other potential clients to hear of this too. We hope the unpacking is going well.
★★★★★ 5/5
allAgentsproperty
CJ Hole have been managing my student properties for almost a year. I am very pleased with the property management offered by them; all of my houses were let very quickly and my designated property manager Shiz has been excellent in dealing with the on going management of the properties. He has dealt with any issues that arise in a very efficient and professional manner. I would have no hesitation in recommending CJ Hole to any other landlords
Andrew · 21 May 2020
★★★★★ 4/5
GoogleI was impressed by Andy Muskauer's friendly, knowledgeable and professional approach. It was a great relief that he did not use the usual estate agent lingo. He kept me up to speed with what was going on and answered calls promptly. On the odd occasion that he was away, his colleagues kept in touch. I had the sense that the office was well run and the team were motivated and worked well together. I would certainly go back should I want to sell or find another property.
Charlotte · 7 July 2019
★★★★★ 5/5
GoogleA huge thank you to Aimee at CJ Hole, Bishopston branch! Thank you so much for your continued efforts and looking after me and my property. Always quick to respond to any issues or concerns, sorts everything out for me so I have no need to stress, makes my life so much easier, so thankful to her for this, if I could give a 100 star review I would.
Natasha · 27 February 2022
★★★★★ 5/5
GoogleWe had a fantastic experience of purchasing a property in Bristol with CJ Hole, thanks to Andy's excellent communication throughout the process.
Louise · 21 August 2023
Agent replied · 24 August 2023
Great to receive such wonderful feedback Louise. Thanks so much for taking the time to pride us a with review.
★★★★★ 5/5
GoogleCharlotte has been helpful and has clarified all of my queries when asked to. Charlotte has been appreciative of my concerns (some contractual concerns) and has communicated these with the landlord efficiently. My only comment is about the process, which is removed from Charlotte, but I've found that it's extremely bureaucratic.
Joseph · 28 March 2016
Agent replied
Hi Georgie, Thanks for the 5* rating. Kind regards, James
★★★★★ 5/5
GoogleI thoroughly recommend cjHOLE Bishopston team 100%. The team provided us with a 5 star professional service throughout. They were always responsive to any queries and clearly communicated their expert advice in a thoughtful and friendly way. The whole team were positive, knowledgeable and professional especially Andy Musker and Emma Walker who were outstanding, always on the ball, caring, helpful and friendly. As a result we always felt well looked after and in safe hands. Thank you guys! We look forward to working with you again in the future!
Y · 28 March 2019
★★★★★ 5/5
GoogleI thoroughly recommend cjHOLE Bishopston team 100%. The team provided us with a 5 star professional service throughout. They were always responsive to any queries and clearly communicated their expert advice in a thoughtful and friendly way.
The whole team were positive, knowledgeable and professional especially Andy Musker and Emma Walker who were outstanding, always on the ball, caring, helpful and friendly. As a result we always felt well looked after and in safe hands. Thank you guys! We look forward to working with you again in the future!
Y · 16 February 2019
★★★★★ 5/5
GoogleWe sold our late Aunt's house with CJ Hole Bishopston, both Andy and Rowena were professional and communication was on point throughout the whole process. From day one valuating the property to signing the final contract they kept us in the loop ensuring we understood each part of the process when dealing with selling a house where you are an executor. We would highly recommend CJ Hole Bishopston branch.PositiveResponsiveness, Professionalism
Maureen · 20 November 2021
★★★★★ 5/5
GoogleWe had an excellent service provided by everyone in CJ Hole especially Emma and Leigh. Thank you so much for all your help.
Suzie · 4 July 2023
Agent replied · 8 July 2023
Glad we could help Suzie and thank you for taking the time to rate our service, Emma & Leigh appreciate your feedback - Cj Hole Team.
★★★★★ 5/5
GoogleGreat service from start to finish. We've just sold our property through CJ Hole Bishopston having previously purchased it through them, on both occasions they were great. On our recent sale, Alex had good knowledge of the market and generated significant interest and a sale price in excess of asking. Rowena supported us over the months towards completion, it was challenging at times for a variety of reasons but she held everything together and kept us fully informed.
Mark · 20 November 2022
Agent replied · 23 May 2024
Thank you so much for the feedback Mark. Really appreciate hearing these comments.
★★★★★ 5/5
GoogleFantastic team at CJ Hole Bishopston. Andy was our first point of contact and he did an amazing job to get the price we wanted for our mum's house sale and not only that, he was extremely sympathetic to mum's needs . Emma was our dedicated sales progressor and she was brilliant in keeping us up to date and calm ! It was a long process due to difficulties further down the chain and beyond our control but she liased with everyone and brought the sale to conclusion. The entire team were friendly. Thanks so much.
Vera · 7 July 2018
★★★★★ 5/5
GoogleI've used CJ Hole both for property management and property sales. They have always have reasonable rates and, especially on the management side, have been very helpful.
Freddie · 10 July 2025
Agent replied · 16 July 2025
Thank you Freddie for the Five Stars, we really appreciate you taking the time to rate our service!
★★★★★ 5/5
GoogleI have had the pleasure of meeting Edward and he has been super helpful in showing me a few properties that we are looking to purchase. He has given me some helpful and honest advice. Thank you Ed!
Faraz · 28 February 2025
Agent replied · 5 March 2025
Ed is so pleased that his assistance has proved useful Faraz. Thank you for putting this into words and letting us know of your experience.
★★★★★ 5/5
GoogleI would like to thank Olivia for her very professional help and assistance in matters relating to rented property
Top class service
Thanks again Joe
Joe · 20 April 2023
Agent replied · 15 April 2023
Thank you Joe for your review! We appreciate your feedback, thank you for taking the time to rate our service!
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