Every review we hold for the Bishopston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy experience with CJ hole I've been a landlord for about 15 years I was born in Bristol I have dealt with a lot of estate agents and letting company's In the last year I tried cj hole Bishopston for renting some flats that I have in Bristol because I had a lot of trouble with my last agent. I don't have much spare time for running around I found the company to be up to date with i.T which meant I could do everything in my time on my computer, i.e. sign papers which saved me a lot of time like driving through traffic if you know Bristol then you will know what I mean. All the team I came across were very polite, professional and very helpful, especially Sharon Hollyman the lettings manger and Izzy (Isabella) Caci Marla the Senior move In co-ordinator they helped me so much and made all my letting easy and smooth which is defiantly what you want as a landlord so I will defiantly have no problem using this company again for letting. I would recommend this agent if you want a hassle free experience.
PAUL · 18 November 2015
★★★★★ 5/5
GoogleMy fiance and I have recently agreed a let with CJ Hole and have dealt with Charlotte Catley, who throughout the whole experience, has been friendly, helpful and incredibly personable. We're not ones to make off the cuff decisions, but the quality of Charlotte's customer service was definitely a factor in us choosing to rent the property without reservation and only having seen one other property in our whole search. The process was made very clear and easy and has been totally stress free. Thanks Charlotte!!
Chris · 8 July 2015
★★★★★ 5/5
GoogleThe lettings team at CJ Hole have been taking care of the rental and management of my one bed flat for 6 months now. The level of service they have provided has been faultless and consistently professional. They are always very quick to respond to any queries and have provided invaluable assistance in resolving any issues with the rental successfully and promptly. I have complete peace of mind knowing that Emily, Kat, Eerena and their team are managing my property.
David · 8 July 2015
★★★★★ 5/5
GoogleWe have been using the services of CJ Hole, Gloucester Road for a number of years to let and manage our property. We have found them very professional and honest in their dealings. They regularly keep us updated of tenancy renewals and property inspections. In fact we do not have to chase them for any letting or management issues. We receive the rent on exact dates and without any delays. We would definitely recommend CJ Hole to our family and friends.
Thank you Eerena for taking up the (recent) tenancy renewal well ahead of time.
Dr · 8 July 2015
★★★★★ 5/5
GoogleWe have been using the services of CJ Hole, Gloucester Road for a number of years to let and manage our property. We have found them very professional and honest in their dealings. They regularly keep us updated of tenancy renewals and property inspections. In fact we do not have to chase them for any letting or management issues. We receive the rent on exact dates and without any delays. We would definitely recommend CJ Hole to our family and friends. Thank you Eerena for taking up the (recent) tenancy renewal well ahead of time.
Dr · 29 March 2015
★★★★★ 5/5
GoogleWe recently bought a house through CJ Hole, and they were total stars. Whilst the sale of our property was pretty painful, buying through CJ Hole was extremely smooth. We mainly dealt with Matt (our estate agent) who was extremely helpful during the run up to our offer being accepted, and Alex, the sales progressor. Alex was exceptional throughout, chasing all relevant parties when needed and kept us informed daily of any progress and issues that were encountered, and actively sought to resolve them as soon as possible. Alex and Matt were professional, courteous and generally awesome. Both my wife and I would recommend them thoroughly to anyone! Thanks Alex and Matt! Matt & Sarah Wilson
Matt · 29 March 2015
★★★★★ 5/5
GoogleI’m a landlord and have been with CJ Hole for approx 18 months now. They’re my third agency and I changed to them after 'suffering' for several years with two other local agencies. I decided to pay the small % increase in fees in the hope that I might see a more professional approach and that I could trust them in all key aspects of property management. The bottom line is that they’ve been great and I wish I’d gone with them right from the very start. Over the last year I’ve had some technically complex issues that had to be sorted (contract and boundary issues), a substantial insurance claims to deal with and some major building works to be managed, and CJ Hole have been superb throughout it all. I’d recommend them unequivocally, especially Kat Hanley who’s been my major point of contact.
Colin · 29 March 2015
★★★★★ 5/5
GoogleI recently went through the process of renting a property through CJ Hole and I would say that the whole experience was particularly stress-free and easy! I was shown the property by Emily Baker who was very knowledgeable about all aspects of renting, from council tax rates to enjoyable places to visit in the area. Phillipa and Eerena have also been efficient and helpful in making the process of renting go smoothly and helping me through any queries I had at the time. Thank you very much CJ Hole Bishopston, I'd definitely recommend this letting agency to anyone looking to rent in the area.
Natalie · 1 March 2015
★★★★★ 5/5
GoogleEerena at CJ Hole has been arranging our tenancy for us and has been brilliant. This is our first home so we've asked a lot of what are probably very silly and obvious questions and yet she's been nothing but patient and helpful. Always really quick to respond to emails and unfailingly friendly and bubbly Thank you so much Eerena - you've made a stressful time so much easier. We can't wait to collect the keys on Saturday :)
Rachael · 28 March 2017
★★★★★ 5/5
GoogleWe recently bought a house through CJ Hole, and they were total stars. Whilst the sale of our property was pretty painful, buying through CJ Hole was extremely smooth.
We mainly dealt with Matt (our estate agent) who was extremely helpful during the run up to our offer being accepted, and Alex, the sales progressor. Alex was exceptional throughout, chasing all relevant parties when needed and kept us informed daily of any progress and issues that were encountered, and actively sought to resolve them as soon as possible.
Alex and Matt were professional, courteous and generally awesome. Both my wife and I would recommend them thoroughly to anyone!
Thanks Alex and Matt!
Matt & Sarah Wilson
Matt · 16 January 2015
★★★★★ 5/5
GoogleI’m a landlord and have been with CJ Hole for approx 18 months now.
They’re my third agency and I changed to them after 'suffering' for several years with two other local agencies. I decided to pay the small % increase in fees in the hope that I might see a more professional approach and that I could trust them in all key aspects of property management.
The bottom line is that they’ve been great and I wish I’d gone with them right from the very start. Over the last year I’ve had some technically complex issues that had to be sorted (contract and boundary issues), a substantial insurance claims to deal with and some major building works to be managed, and CJ Hole have been superb throughout it all.
I’d recommend them unequivocally, especially Kat Hanley who’s been my major point of contact.
Colin · 16 January 2015
★★★★★ 5/5
GoogleI was extremely pleased with the way Emily and all the members of her team at C J Hole dealt with the entire process of letting my property, two years ago and again a few weeks ago. Right from the start everyone I have dealt with and continue to deal with is always professional and very efficient. I feel very comfortable to talk with them, they are always patient, answering any questions I have and always getting back to me the same day. The process of letting my property is very easy with their help. Thanks again
Georgina · 8 July 2014
★★★★★ 5/5
GoogleAnother great experience from CJ Hole, Bishopston. We had to move flats on short notice, Philippa and Sharon were both excellent in helping us find a flat that met our hefty criteria list and within our budget. Very friendly service, very helpful and knowledgeable and made the whole process so simple. Izzy was always on hand to help with the final contract details and Sam as always a friendly face in the store. Getting our deposit back from the previous flat (also rented through CJ Hole) was quick and easy too.
Thanks a million guys - we'd be slumming it in a tent if it wasn't for you!! Definitely recommend you to friends.
Rowan · 8 July 2014
★★★★★ 5/5
GoogleEerena at CJ Hole has been arranging our tenancy for us and has been brilliant. This is our first home so we've asked a lot of what are probably very silly and obvious questions and yet she's been nothing but patient and helpful. Always really quick to respond to emails and unfailingly friendly and bubbly
Thank you so much Eerena - you've made a stressful time so much easier. We can't wait to collect the keys on Saturday :)
Rachael · 15 January 2017
★★★★★ 5/5
GoogleWe have just sold our property with CJ Hole. Sales team is great. Professional and friendly. Our experience was very good. They kept in good communication and provided feedback after viewings. Would recommend.
Andrew · 3 April 2025
Agent replied · 4 April 2025
We really appreciate the kind words Andrew. The whole team aim to provide a seamless service and so pleased it sounds like you have received this .
★★★★★ 5/5
GoogleAnother great experience from CJ Hole, Bishopston. We had to move flats on short notice, Philippa and Sharon were both excellent in helping us find a flat that met our hefty criteria list and within our budget. Very friendly service, very helpful and knowledgeable and made the whole process so simple. Izzy was always on hand to help with the final contract details and Sam as always a friendly face in the store. Getting our deposit back from the previous flat (also rented through CJ Hole) was quick and easy too. Thanks a million guys - we'd be slumming it in a tent if it wasn't for you!! Definitely recommend you to friends.
Rowan · 29 March 2014
★★★★★ 5/5
GoogleBuying a first home was always going to be stressful, but finding my dream home just before lockdown added another level of stress. CJ Hole were very useful in helping chase for necessary documents and keeping me updated. Sean was particularly proactive and helping push the process along as much as possible and keeping me informed as well as following up post completion. Very glad to be in my beautiful new home!PositiveResponsiveness, Professionalism
Kirsty · 20 July 2020
★★★★★ 5/5
GoogleRafal is super helpful and gets things done quickly and efficiently, with no fuss.
Ellie · 30 November 2023
Agent replied · 2 December 2023
Thank you Ellie for taking the time to write such a great review for Rafal, such positive feedback encourages the team to continue to deliver an excellent service!
★★★★★ 5/5
GoogleReally helpful friendly staff! Madison was extremely helpful and answered all our questions on the property we went to see!
Imogen · 26 June 2023
Agent replied · 29 June 2023
Thanks for the review Imogen, Madison appreciates the time you spent giving the feedback - Cj Hole Team
★★★★★ 1/5
GoogleThey accepted our deposit, had us sign a contract stating if they changed their mind through no fault of ours before the move in date, the deposit would be returned. They then changed their mind and attempted to keep our deposit. After a firm dispute, they agreed to return it as a 'good will gesture'. They then took 2+ weeks to return it, after several follow up calls and emails. Just what you need when you're moving house. What a joke.
Chuck · 27 March 2022
Agent replied
Dear Sir/Madam, we’re really disappointed to hear that you were not satisfied with your experience at CJ Hole. We appreciate customer feedback (good or bad) as it gives us an opportunity to review and improve our services if and where it is needed. In order for us to further understand your dissatisfaction we would be keen to hear from you directly to learn more about your experience and address your concerns. If you would like to call or email us on (0117 9232 888 / bis.lettings@cjhole.co.uk), we would very much welcome your correspondence. Emma Cox, Lettings Operations Director
★★★★★ 5/5
GoogleFirst impression witch cj hole was great. We meet Dagmara Zielińska and she explain everything about property , letting and all documents. She was very friendly and polite. Everything was professional from Dagmara side.she was realy helpful She arrange the viewing to property witch Frankie bath and when we been there she show us everything she was realy nice and professional. The flat was good everything was perfect and then we decide to rent flat in cj hole.
Marcin · 28 March 2017
★★★★★ 5/5
GoogleWe have been using the services of CJ Hole Gloucester Road, for a number of years now, to let and manage our property.
It’s been a pleasure dealing with their lettings team. We have genuinely found them very professional and honest. They regularly keep us updated of tenancy renewals and property inspections. The rent is received regularly without delays.
We would definitely recommend CJ Hole to our family and friends. Thank you Eerena, Becky and Izzy
The · 21 November 2018
★★★★★ 1/5
FacebookMy daughter and her Uni friends have a rat infestation in their house. They are in the lounge, hall and kitchen. CJ Hole are not helping at all !! No mention of anyone helping them with the holes , getting rid of the rats let alone dissecting the house !! Has clearly been a problem before !! The money they charge from student and they can’t help them. Guess what …. Just tried to call them and surprise surprise no answer !!
TheFinal · 18 February 2022
Agent replied · 26 February 2025
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★★★★★ 1/5
FacebookMy daughter and her Uni friends have a rat infestation in their house. They are in the lounge, hall and kitchen. CJ Hole are not helping at all !! No mention of anyone helping them with the holes , getting rid of the rats let alone dissecting the house !! Has clearly been a problem before !! The money they charge from student and they can’t help them. Guess what …. Just tried to call them and surprise surprise no answer !!
Vincenzo · 18 February 2022
Agent replied · 24 May 2023
Making Profit hourly in Crypto currency investment is possible 100% as I have been into it for months now and it's been a huge change to my life. I began to invest in Crypto after I got in contact with Mrs. Kayla Williams FX who is a professional tech … See more
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