Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,261 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,261 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI had a few viewings with Matt today and I can honestly say I've never, ever received that type of service from a state agent. He had answers to every question and was very, very nice throughout all of the viewings. I'm very pleased to have contacted you to get viewings. Thank you.
5/5
GoogleAfter working with Callum for a few weeks, I had a brilliant experience and have to owe it to him for getting me the place I've been looking for. Callum became my impromptu agent without me saying a word, and continuously had me in mind for the weeks following our first viewing. He's solely been spectacular, and CJ Hole have been the only agency to actively help me in my search for a property, despite my efforts to seek out other companies.
4/5
GoogleGreat experience with Donna and team. We changed from another estate agent and were very pleased with the number of viewings they arranged on our property in a short space of time resulting in our property being sold within a month. Very professional service, would recommend them. We would use their services again in the future. One star deducted as our chain was a little unique and encountered unusual circumstances.
Thank you for your review Rachael.
5/5
GoogleAn absolite first class service and aftercare Victoria Grantham
Thank you Stephen for your lovely review! Best wishes Clifton CJHole Team
5/5
GoogleI had been to several viewings with CJ hole, all great. Liam has been excellent.
5/5
GoogleVery professional and friendly viewing led by Liam!
5/5
GoogleHad a great viewing with Max Wotton, very informative and answered all my questions clearly.
5/5
GoogleGeorge was very informative at our viewing earlier. I’m very impressed with CJ hole in general.
5/5
GoogleAn excellent service from our first meeting to completion, from a great team of people.
5/5
GoogleWonderful experience. Dan was so friendly and helpful. Thank you
5/5
GoogleLiam Lorentz showed me around 2 different properties and was extremely helpful. When I saw that he was showing me around a property again I knew that all my questions would be answered in great detail. He was very personable and made sure … More
5/5
GoogleI had a great room viewing experience with CJ Hole Southville. Max Wotton showed us the property and was very thorough, covering all areas, including often-overlooked spaces like the laundry room and storage area. He answered all my … More
5/5
GoogleGreat friendly service, answered all our questions.
5/5
GoogleGreat service - Great tour of the flat
1/5
GoogleI had a viewing with Daniel Bingham yesterday for a house I was interested in. I arrived 15 minutes early, which is fine I wasn't expecting to be seen earlier, but there was another person there that had an appointment 15 minutes before me. … More
Dear David, We are sorry to hear that you were disappointed by the service received during … More
5/5
GoogleI had a viewing with Liam Lorentz on Thursday, he was very professional and friendly. He answered all my questions and was very knowledgeable of the property. Liam took the time to speak to the vendor and research further to ensure my … More
5/5
GoogleI was so happy and pleased with Callum today he was so kind and much helpful to me Keep up the good work Thanks and remain blessed 🙏 …
5/5
GoogleI booked a viewing if several properties as I was looking to move into the area. My agent, Liam was very helpful and well mannered on the phone during the booking process and upon arriving at the viewings, he was nothing but helpful the … More
5/5
GoogleAs a first-time buyer, I've had some uneasy interactions with some estate agents where I have felt like information hadn't been clear or there was a lack of preparation when fielding questions. Lindsay at CJ Hole is the polar opposite: a genuinely warm and friendly person, who was able to answer questions about multiple properties, and open and honest when providing further information on request. She even rolled-up her sleeves and sorted out the drainage in a property during Storm Darragh!
Thanks so much for your review Chris, we're so pleased you've been happy with the service Lindsay provided, she's certainly not afraid to get the job done!
5/5
GoogleCJ Hole team have been first class with communication throughout and delivered an excellent service from start to finish. Special mention to Kerry for her attentiveness and keeping us well informed . All sold and happy.
Thank you so much Andy, we really appreciate it!
5/5
GoogleThe team are the friendliest and most professional bunch. A great experience from start to end. From the very beginning, Adam sat with us and talked us through the process. He provided us with the value of our home and advised us on what the best price-point would be to sell. Adam was friendly, professional and knowledgeable, and his expertise shined through. Kerry and Eva were also professional and friendly, and they just knew how to get the job done. They were on top of everything from start to finish. They were relentless when it came to getting information from the solicitors as well as the buyers. Kerry and Eva are a dynamic duo and are an asset to CJ Hole. Who will we go to when we’re to buy our next property? I think this review answers that question. Frank
Thank you so much for your amazing review Frank, we're so pleased you've been happy with the service, it was a pleasure to work with you and we look forward to helping you buy your new home in the future!
5/5
GoogleDaniel did a great job taking us around for multiple viewings last Friday . He was friendly, honest, and was able to answer all of our questions . Highly recommended.
5/5
GoogleDan did a great job taking us around for multiple viewings today. He was friendly, honest, and knowledgeable about the properties for sale. Highly recommended.
Hi Zsófia, We’re happy to hear that your viewings with Dan went well and that they were able to answer all of your questions. We’re always here to help and we look forward to seeing you again in the future. Best wishes, CJ Hole Bishopsworth
5/5
GoogleHi Ian, I moved into our new house last Friday, and everything went smoothly thanks to your professionalism and dedication. I wanted to take a moment to thank you for your outstanding work and support. You have been incredibly helpful throughout the process, and I truly appreciate your efforts. Wishing you continued success in all your endeavours. Kind regards, Qing
Thank you Qing. We hope everything is going well in your new home!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
