Every review we hold for the Weston Super Mare office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI am a relocation agent seeing properties to let with numerous estate agents and I have to say, the professionalism I always receive from all the CJ Hole staff and offices in the Bristol and Weston-Super-Mare area is fantastic. Today Maisie from the Weston office showed us a beautiful property and she went above and beyond to provide so much useful information. Excellent service as usual, thank you Maisie Richards!
Danielle · 19 July 2025
Agent replied · 15 July 2025
Thank you Danielle for your Five Star Review! We are thrilled to read such positive feedback, Maisie and the team really appreciate you taking the time to rate our service, we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleAbsolutely fantastic. A very stressful purchase was even made fun. Customer service over and above expectations every time.
I will be using CJ Hole for all my property buying and selling in the future.
Thank you Kate.
Ann · 14 February 2026
Agent replied · 14 April 2026
Hi Ann, thank you so much for your wonderful review. We’re delighted to hear that Kate was able to turn what can be a very stressful purchase into a positive and even enjoyable experience. Providing customer service above expectations is something we strive for, and it’s fantastic to know this came through. We really appreciate your trust and look forward to helping you with all your future property needs.
★★★★★ 5/5
GoogleBrilliant service from first viewing to purchase. Isaac, Ian and Kate were were all professional, communicative and responsive. Special mention to Kate for keeping the purchase on track, dealing with a lot of questions and getting the sale over the line within my timeline. Many thanks, Vicky
Vicky · 21 October 2025
Agent replied · 26 January 2026
Hi Vicky, thank you so much for your lovely review. We’re delighted to hear you received a brilliant service from first viewing through to purchase. Isaac, Ian and Kate will be really pleased to hear your feedback, and a special thank you for recognising Kate’s efforts in keeping everything on track and getting the sale completed within your timeline. We really appreciate your kind words and hope you had a lovely first Christmas in your new home. Best Wishes.
★★★★★ 5/5
GoogleThe team at C J Hole were very professional and very friendly. All of our queries were answered and the house viewings with Charlotte was nice and informative.
Daniel · 14 February 2026
Agent replied · 14 April 2026
Hi Daniel, thank you for your kind review. We’re really pleased to hear that you found the team professional and friendly, and that Charlotte made your house viewings informative and enjoyable. It’s great to know your queries were answered throughout. We really appreciate you taking the time to share your experience, and we hope you’re enjoying your first home.
★★★★★ 5/5
GoogleThanks so much to the team at CJ Hole in Weston! Special shoutout to Kayleigh for all her support over the past few weeks, she has made the whole process super smooth, from the initial viewing to having an offer accepted!
We’ve really enjoyed liaising with Kayleigh; she’s really friendly, happy to answer questions, and allowed us to really take our time when showing us round. She has also been great at keeping us in the loop with any developments. We really appreciate her kind and clear communications, bringing us clarity during an uncertain period. Thank you Kayleigh! 💛
Jennifer · 28 March 2024
Agent replied · 29 March 2024
Dear Jennifer, We are thrilled to hear about your positive experience with our team and the exceptional service Kayleigh provided. Your kind words are greatly appreciated, and we're delighted that she made your journey seamless. Thank you for choosing CJ Hole Weston, and we look forward to continuing to support you. Warm regards, The CJ Hole Weston Team
★★★★★ 5/5
GoogleBuying my house through CJ Hole was a really positive experience from beginning to end. Kate and Isaac were great, always helpful, responsive, and a pleasure to deal with. I felt supported throughout the entire process and would definitely recommend them.
Ben · 20 May 2025
Agent replied · 26 January 2026
Hi Ben, thank you for taking the time to leave such a great review. We’re really pleased to hear that buying your house through CJ Hole was a positive experience from start to finish. Kate and Isaac will be delighted to hear your kind comments about their support, responsiveness, and helpfulness throughout the process. Thank you for the recommendation, it’s very much appreciated.
★★★★★ 5/5
GoogleIan Salter, the Sales Manager who conducted my property’s market appraisal after I viewed a property with him listed by CJ Hole, was most helpful and friendly and gave excellent advice. I was about to take my property (listed with a different agent) off the market and switch to CJ Hole on the basis of this advice when I received an offer I was able to accept - so in the end the switch was not necessary. However, if anything goes awry with the sale, requiring me to re market my property (fingers crossed this will not happen!) I would not hesitate to go with CJ Hole in future. The advice I received from Ian was, I believe, instrumental in helping me to achieve a sale (albeit before any switch occurred); hence, based on this, I would trust that he and CJ Hole would provide me with excellent service should I request this at any time. Thank you, Ian.
Christina · 13 July 2023
Agent replied · 13 December 2023
Dear Christina,
I trust this message finds you well.
Thank you sincerely for sharing your experience with Ian Salter and our team at CJ Hole. Your kind words about my helpfulness, friendliness, and excellent advice mean a lot to me. We are delighted to have been a positive influence on your property journey.
We were thrilled to learn that you received an offer and were able to proceed without the need to switch agencies. Your trust in the advice and the potential decision to choose CJ Hole in the future, if needed, is truly appreciated.
We sincerely hope that the sale through the other estate agency has proceeded smoothly and that you are now enjoying the next chapter in your journey. Your words about our commitment to excellent service and putting the client first are a wonderful reflection of our core values.
Should you ever need assistance or decide to explore new opportunities in the future, please don't hesitate to reach out. Your satisfaction is our priority, and we're here for you every step of the way.
Wishing you continued joy and success in your property endeavors.
Warm regards,
Ian Salter
CJ Hole Weston-Super-Mare
★★★★★ 5/5
GoogleMoving in the weeks leading up to Christmas is never the easiest thing to do, however Kate Cullen, Kayleigh Russell and C J Hole made the experience so much easier. Kayleigh was great when we were looking for our new home. Always patient, …
Tracy · 14 April 2025
Agent replied · 14 April 2026
Hi Tracy, thank you so much for your wonderful review. We’re thrilled to hear that Kate, Kayleigh, and the CJ Hole team made your move leading up to Christmas much easier. It’s great to know you felt supported during viewings and throughout … More
★★★★★ 5/5
GoogleA big thank you to Sara from the North Somerset Property Management Team who gave and showed tremendous support, professionalism and courteous response.
Also, a very courteous and helpful response from Jess regarding the end of tenancy process.
Pauline · 20 April 2025
Agent replied · 17 April 2025
We are thrilled to read about your experience with Sara & Jess, they're delighted to have been of service and appreciate the Five Stars Pauline, thank you for taking the time to rate our service.
★★★★★ 5/5
GoogleKate has been great, she gets 5 stars! For my parents purchase of their dream property I can honestly say is that Kate is on the ball, all over updates, going the extra mile (above all other agents that were in the chain) and keeping things as in line as possible. I work in the industry too so I know what I am talking about. She is really knowledgeable and smart, knows what to do and what different scenarios mean. Plenty of other agents and companies out there who don't have a clue compared to her. Well done!
Matt · 3 December 2024
★★★★★ 5/5
GoogleAs a family, we have recently sold our deceased's mother's bungalow through C J Hole. We were unlucky that it took 3 attempts to get us over line for a sale and through no fault of the estate agents was a massive emotional roller coaster for the family. However, the 3rd potential sale of the property was successful and this was all down to the continued hard work and dedication of the staff from the Weston-super-Mare branch. They were extremely kind in a very delicate situation. A special mention has to be made to Kate who worked so hard to achieve the sale. Her skills and dedication in securing the sale of the bungalow was second to none. Without her knowledge and professionalism in securing the sale we would still be emotionally suffering. We now have closure on an extremely sad time. We would like to thank C J Hole in helping us through this difficult time and would have no hesitation in securing their services again or recommending them to anyone in the future. Thank you from us all.
J · 3 December 2024
★★★★★ 5/5
GoogleGood choice going with Ian Salter and his colleagues at CJ Hole
Weston super Mare when selling my uncles property. Guided and
kept informed at all times, sold very quickly and really took the stress out of the process. Thoroughly recommend.
Graham · 28 February 2025
Agent replied · 14 April 2026
Hi Graham, thank you for your kind words. We’re delighted to hear that Ian and the team at CJ Hole Weston-super-Mare were able to guide you through the sale smoothly and make the process stress-free. It’s fantastic that the property sold quickly, and we really appreciate your recommendation.
★★★★★ 5/5
GoogleVery good and Isaacs has been brilliant so far
Stuart · 19 January 2026
Agent replied · 26 January 2026
Hi Stuart, thank you for the great review! We’re really pleased to hear you’ve had a very good experience and that Isaac has been brilliant so far. We’ll be sure to pass on your kind feedback. We appreciate your support and look forward to continuing to help.
★★★★★ 5/5
GoogleI and my family moved house recently having encountered some less than helpful or proactive estate agents initially. We were contacted by Ian from the WSM office who took over our sale and marketed our property for us. Isaac then took over and managed all aspects of our sale excellently and most considerately for my elderly parents. I woukd not hesitate to recommend Isaac and the rest of the team should you be looking to sell your property. Thanks guys.
Kay · 3 November 2024
★★★★★ 5/5
GoogleWhen we decided to sell our property, we had a few agents over to the house to get a feel for what they could offer. We had already found a property to buy and had an offer accepted, so we needed to act quickly. Isaac was fantastic, from the first day we met him right through to completion. His communication was excellent, and we had frequent updates from him. He exceeded our expectations and kept us feeling positive throughout the journey, which always feels like a rollercoaster of emotions!! He was contactable through many different channels and at any time of day. We would have no hesitation in recommending his services to anyone! I would also like to mention Ian and Kayleigh, who work alongside Isaac. Ian did a fantastic job of the photos and had some really great ideas to try and make the house as desirable as possible! I don’t write many reviews, but Isaac deserves one!!!! Thank you so very much, to all of you, for getting this over the line. We are truly grateful.
Kathryn · 19 October 2024
★★★★★ 5/5
GoogleI have been working with CJ Hole for many years as they manage and let my properties. The whole team are knowledgeable and helpful and speacial thanks to Jess for helping with the latest tenancy renewal.
Sheridan · 5 February 2025
Agent replied · 28 January 2025
Thank you for the Five Star Review Sheridan, Jess and the Team really appreciate your feedback.
★★★★★ 5/5
GoogleBig thank you to Ian and Kate for assisting with our purchase, always ensured we were updated throughout the process and we can’t thank you enough for making things stress free.
Porschia · 27 March 2025
Agent replied · 26 January 2026
Hi Porschia, thank you so much for your kind words. We’re delighted to hear that Ian and Kate were able to make your purchase process stress-free and keep you updated every step of the way. Your feedback means a lot to the team, and we … More
★★★★★ 5/5
GoogleGreat service - I met Isaac at a house viewing, very professional and knowledgeable. Since had him to our current property for a valuation, his preparation on similar properties in the area was second to none, informing his valuation recommendations and helping us understand the current market. Would highly recommend.
Emma · 19 January 2026
Agent replied · 26 January 2026
Hi Emma, thank you so much for your kind words and for taking the time to leave such a detailed review. We’re delighted to hear about your positive experience with Isaac, from the house viewing through to the valuation. His professionalism, market knowledge, and preparation are something we’re very proud of, and it’s great to know this helped you feel informed and confident. Thank you for the recommendation, we really appreciate it and look forward to helping you again in the future.
★★★★★ 5/5
GoogleCJ Hole have recently renewed the tenancy agreement with my current tenant. .This was carried out promptly and efficiently.
Thank you Jess for a straight forward hassle free renewal.
Richard · 10 March 2025
Agent replied · 11 March 2025
Jess really appreciates the Five Stars Richard, thank you for taking the time to rate our service!
★★★★★ 5/5
GoogleIsaac and Kate were both fantastic and professional throughout the journey buying my first home! Top notch guidance and support was given throughout and really helped me feel at ease - especially when the solicitor's made everything seem as if the world was ending. I felt constantly in the loop and never had to do any chasing. I'd highly recommend them to anyone who's thinking of moving home.
Edward · 3 November 2024
★★★★★ 5/5
GoogleI would like to say that I, and my family, couldn’t be happier with the help and support that CJ Hole has provided us to sell our old house and obtain our forever home. Through their diligence, dedication, easy approach, and unique business model, we were able to gain just what we needed and always wanted. Thanks CJ Hole, including Ian, Ben, Isaac, and Kayleigh! Stars all!
Jonathan · 20 August 2024
★★★★★ 5/5
GoogleI am in the process of selling a house with CJ Hole as my estate agent. I have to say the experience has been very positive. The team have been very helpful and communication is very good. Thank you to all especially to Isaac, Kayleigh and Kate with whom I have had the pleasure to deal with.
Robert · 6 January 2025
★★★★★ 5/5
GoogleThe team at C J Hole were excellent from start to finish when dealing with the sale of my father’s property. The whole process went seemlessly and they were very knowledgeable about the sale of park homes. I would highly recommend them.
Raymond · 22 November 2025
Agent replied · 26 January 2026
Hi Raymond, thank you for taking the time to leave such a kind review. We’re really pleased to hear the team provided an excellent service from start to finish and made the process seamless during what can be a challenging time. Our knowledge of park home sales is something we’re proud of, so it’s great to know this was helpful. Thank you for the recommendation, it’s very much appreciated.
★★★★★ 1/5
GoogleAbsolutely awful estate agents. I've tried for nearly a week now to get through on the telephone and they never answer their phones.
Mike · 24 March 2026
Agent replied · 14 April 2026
Hi Mike, thank you for your feedback and we’re sorry to hear about your experience trying to contact us. This is certainly not the level of service we aim to provide. We’re very concerned to hear you’ve been unable to get through over the past week, as this is unusual for us, and we will be reviewing our phone system as a priority to check for any issues.
We’d really like the opportunity to assist you, so please do contact us via email and we’ll ensure your enquiry is dealt with promptly.
Thanks, Ian
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