5/5
Planning to move to Bristol and the letting agent Thomas has been so helpful. He’s made every step of the way easy and is very easy to get a hold of. Very hard to find these days!!

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,266 reviews across 18 offices and 6 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,266 reviews on six platforms, rated 4.7 out of 5 overall.
6,425
Reviews on Google
All 18 offices
87
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
49
Reviews on The Trusted Agent
All 18 offices
384
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 6,417 reviews on Google only. Show every review
5/5
Planning to move to Bristol and the letting agent Thomas has been so helpful. He’s made every step of the way easy and is very easy to get a hold of. Very hard to find these days!!
5/5
Just wanted to say thank you to Colin! He was so lovely and kind. We were bit late for our viewing today but he took all the time we needed, answered every question, and we never felt rushed at all. It really does make such a difference when you're looking for a home especially as a first time buyer to have someone kind and helpful showing you around.
Hi, Sweta. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
5/5
George was the first contact and he arranged 2 visits quickly and efficiently, Lorraine was then our main contact and she not only kept us informed but also did the liaising with other parties to make sure the sale went through as smoothly as possible. I would highly recommend CJHole as agents.
Hi Jon, thank you for leaving this really positive review for us. We really appreciate it. We hope you'll have many happy years in your new home. CJ Hole Team
5/5
Ben did a great job and was really friendly and professional
Hi, Max. Your feedback is highly appreciated. Thank you for the review!
5/5
An easy experience from day 1 ,Romany, Sam and Jessica Warren were all very helpful
Hi, Sandra. Your feedback is highly appreciated. Thank you so much for the review!
5/5
CJ Hole have been excellent , in all departments , the sales team and Jess in the follow up team - a difficult market but everything was handled well and efficiently - thankyou guys I now have my dream home !
Hi, Viv. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
Rating only, no written review.
5/5
Jess has been friendly, professional and helpful throughout the process of selling my partner's flat. There were quite a lot of tricky issues to deal with, but she worked hard to resolve everything, so all was well.
Hi, Hilary. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
Amazing job letting out my property! Huge thanks to Sigita and the lettings team for their excellent service and work. Well done, and thank you all!
5/5
Ben Pursey, really friendly and helpful, and very professional throughout. Thanks for making the viewing such a pleasant experience!
Thank you for sharing this, Nataliia. We're pleased Ben made the viewing such a pleasant experience. We'll pass your kind words on to him.
5/5
Lorraine Banbury has been a great asset to us in getting our probate property sale over the line. She managed to get all involved to take action and complete the necessary paperwork in time to complete today. Than you very much and All the best.
Hi Laurence, Thank you so much for taking the time to leave such a fantastic review. It really means a lot to us, and we truly appreciate your comments about Lorraine. CJ Hole Team
5/5
The team have been so helpful and I think Lorraine probably singlehandedly kept the sale on track. She was great and communicated consistently between all parties and kept everyone moving forward. Huge thanks.
Victoria, this is great, thank you. We're so pleased to hear that you were very happy with the service you received. CJ Hole Team
5/5
Our experience with CJ Hole was very good. The team was professional, responsive, and always prompt in answering our queries. They thoroughly checked the condition of the property before handing it over to us, which we really appreciated. Overall, we had a positive experience with their service and would like to thank the team for their support.
5/5
Jess and Romany were great throughout our purchase. Attentive, responsive and accommodating from start to finish, and most importantly, always happy to chase things up when it was needed. Really appreciate both of their help.
We are delighted to hear Jess and Romany were attentive, responsive, and accommodating throughout your purchase. We will pass your kind words on to them both. Thank you, Jono.
5/5
Colin who took round the property we’re buying was an absolute diamond. Very helpful and informative, nothing was too much trouble. Thank you for your help Colin!
Thank you for your wonderful feedback about Colin. It's great to hear he was so helpful and informative throughout the viewing. We'll pass your kind words on to him.
5/5
I cannot recommend Jessica Warren highly enough. She was so supportive and helpful throughout the whole journey of buying my home. Whether it was coordinating multiple viewings or just being available on the phone whenever I needed advice, Jessica was always responsive and professional. Thank you for making everything so straightforward!
Thank you for your review, Alfonso. We're glad Jessica Warren made your home-buying journey so straightforward. Her responsiveness and professionalism are exactly what we aim to provide. We'll pass your kind words on to her.
5/5
Great service for my first property purchase. A special thank you to Holly, whos been consistently helpful and brilliant at keeping the whole process running smoothly. She made a big difference, thank you!
5/5
Rating only, no written review.
4/5
We had a roller coaster ride selling an inherited property. Ethan was amazing at helping us get viewers and helped us sell. Thank you Ethan! Jess dealt with us after until the sale was exchanged. She was also helpful. Thanks for all your help and support.
Your positive experience with Ethan and Jess means a great deal to us. Selling an inherited property is rarely straightforward, and we are glad the team provided the help and support you needed throughout.
5/5
Was shown around a property by the lovely Ben who was very friendly and helpful thanks so much for your help hopefully moving in soon 😊
Thank you for taking the time to share your experience. We're glad Ben made your viewing so enjoyable. We hope your move goes smoothly, best of luck, Claire!
5/5
We got a viewing really promptly, all the communications were super professional and warm. Ben Pursey showed us around and he could not have been more friendly and knowledgable! The next steps he provided were super simple and clear - great experience.
Thank you for your review, Tom. We're glad Ben Pursey provided a prompt, professional, and friendly experience. It's great to hear the next steps were clear. We'll pass your kind words on to him.
1/5
Rating only, no written review.
Please accept our apologies for your experience. We'd welcome the chance to understand your concerns. Please contact our team on 0117 963 4373 so we can help resolve matters.
5/5
Had several viewings and found Ben Pursey always really helpful and polite showing me around. Thank you for all the effort!
Thank you for taking the time to share your experience, Alex. It's great to hear Ben Pursey was helpful and polite throughout your viewings. We'll pass on your kind words to him.
5/5
Romany has been very helpful throughout the the viewing and arranging process. She is very professional and explained everything clearly.
Thank you, Kelly. We're pleased Romany provided clear guidance throughout the viewing and arranging process. Your kind words will be shared with her.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 901.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards: CJ Hole, Kingswood won Platinum; CJ Hole, Clifton won Gold; CJ Hole, Bishopston won Gold; CJ Hole, Bristol won Gold; CJ Hole, Henleaze won Gold; CJ Hole, Bristol won Trusted Agent; CJ Hole, Hucclecote won Trusted Agent.
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