Trusted Agent profile · Bristol and Somerset

Verified

CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,266 reviews across 18 offices and 6 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,266 reviews on six platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,425

Reviews on Google

All 18 offices

Facebook logo

4.3 / 5

87

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

The Trusted Agent logo

4.9 / 5

49

Reviews on The Trusted Agent

All 18 offices

Trustpilot logo

384

Reviews on Trustpilot

All 18 offices

allAgents logo

320

Reviews on allAgents

All 18 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 6,417 reviews on Google only. Show every review

5/5

Google

Planning to move to Bristol and the letting agent Thomas has been so helpful. He’s made every step of the way easy and is very easy to get a hold of. Very hard to find these days!!

Tafara · 15 October 2026 · CJ Hole Southville

5/5

Google

Just wanted to say thank you to Colin! He was so lovely and kind. We were bit late for our viewing today but he took all the time we needed, answered every question, and we never felt rushed at all. It really does make such a difference when you're looking for a home especially as a first time buyer to have someone kind and helpful showing you around.

Sweta · 13 October 2026 · CJ Hole Bishopsworth

Agent replied · 15 October 2026

Hi, Sweta. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

5/5

Google

George was the first contact and he arranged 2 visits quickly and efficiently, Lorraine was then our main contact and she not only kept us informed but also did the liaising with other parties to make sure the sale went through as smoothly as possible. I would highly recommend CJHole as agents.

Jon · 13 October 2026 · CJ Hole Westbury On Trym

Agent replied · 15 October 2026

Hi Jon, thank you for leaving this really positive review for us. We really appreciate it. We hope you'll have many happy years in your new home. CJ Hole Team

5/5

Google

Ben did a great job and was really friendly and professional

Max · 13 October 2026 · CJ Hole Southville

Agent replied · 15 October 2026

Hi, Max. Your feedback is highly appreciated. Thank you for the review!

5/5

Google

An easy experience from day 1 ,Romany, Sam and Jessica Warren were all very helpful

Sandra · 12 October 2026 · CJ Hole Bishopsworth

Agent replied · 15 October 2026

Hi, Sandra. Your feedback is highly appreciated. Thank you so much for the review!

5/5

Google

CJ Hole have been excellent , in all departments , the sales team and Jess in the follow up team - a difficult market but everything was handled well and efficiently - thankyou guys I now have my dream home !

Viv · 12 October 2026 · CJ Hole Bishopsworth

Agent replied · 15 October 2026

Hi, Viv. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Google

Rating only, no written review.

Nargis · 12 October 2026 · CJ Hole Cheltenham

5/5

Google

Jess has been friendly, professional and helpful throughout the process of selling my partner's flat. There were quite a lot of tricky issues to deal with, but she worked hard to resolve everything, so all was well.

Hilary · 11 October 2026 · CJ Hole Bishopsworth

Agent replied · 15 October 2026

Hi, Hilary. Thanks for taking the time to share your positive experience. We truly appreciate it!

5/5

Google

Amazing job letting out my property! Huge thanks to Sigita and the lettings team for their excellent service and work. Well done, and thank you all!

M& · 11 October 2026 · CJ Hole Cheltenham

5/5

Google

Ben Pursey, really friendly and helpful, and very professional throughout. Thanks for making the viewing such a pleasant experience!

Nataliia · 11 October 2026 · CJ Hole Southville

Agent replied · 15 October 2026

Thank you for sharing this, Nataliia. We're pleased Ben made the viewing such a pleasant experience. We'll pass your kind words on to him.

5/5

Google

Lorraine Banbury has been a great asset to us in getting our probate property sale over the line. She managed to get all involved to take action and complete the necessary paperwork in time to complete today. Than you very much and All the best.

Laurence · 10 October 2026 · CJ Hole Westbury On Trym

Agent replied · 15 October 2026

Hi Laurence, Thank you so much for taking the time to leave such a fantastic review. It really means a lot to us, and we truly appreciate your comments about Lorraine. CJ Hole Team

5/5

Google

The team have been so helpful and I think Lorraine probably singlehandedly kept the sale on track. She was great and communicated consistently between all parties and kept everyone moving forward. Huge thanks.

Victoria · 10 October 2026 · CJ Hole Westbury On Trym

Agent replied · 15 October 2026

Victoria, this is great, thank you. We're so pleased to hear that you were very happy with the service you received. CJ Hole Team

5/5

Google

Our experience with CJ Hole was very good. The team was professional, responsive, and always prompt in answering our queries. They thoroughly checked the condition of the property before handing it over to us, which we really appreciated. Overall, we had a positive experience with their service and would like to thank the team for their support.

Sreeja · 10 October 2026 · CJ Hole Bradley Stoke

5/5

Google

Jess and Romany were great throughout our purchase. Attentive, responsive and accommodating from start to finish, and most importantly, always happy to chase things up when it was needed. Really appreciate both of their help.

Jono · 9 October 2026 · CJ Hole Bishopsworth

Agent replied · 15 October 2026

We are delighted to hear Jess and Romany were attentive, responsive, and accommodating throughout your purchase. We will pass your kind words on to them both. Thank you, Jono.

5/5

Google

Colin who took round the property we’re buying was an absolute diamond. Very helpful and informative, nothing was too much trouble. Thank you for your help Colin!

Dan · 9 October 2026 · CJ Hole Bishopsworth

Agent replied · 15 October 2026

Thank you for your wonderful feedback about Colin. It's great to hear he was so helpful and informative throughout the viewing. We'll pass your kind words on to him.

5/5

Google

I cannot recommend Jessica Warren highly enough. She was so supportive and helpful throughout the whole journey of buying my home. Whether it was coordinating multiple viewings or just being available on the phone whenever I needed advice, Jessica was always responsive and professional. Thank you for making everything so straightforward!

Alfonso · 9 October 2026 · CJ Hole Bishopsworth

Agent replied · 15 October 2026

Thank you for your review, Alfonso. We're glad Jessica Warren made your home-buying journey so straightforward. Her responsiveness and professionalism are exactly what we aim to provide. We'll pass your kind words on to her.

5/5

Google

Great service for my first property purchase. A special thank you to Holly, whos been consistently helpful and brilliant at keeping the whole process running smoothly. She made a big difference, thank you!

Spot · 9 October 2026 · CJ Hole Kingswood

4/5

Google

We had a roller coaster ride selling an inherited property. Ethan was amazing at helping us get viewers and helped us sell. Thank you Ethan! Jess dealt with us after until the sale was exchanged. She was also helpful. Thanks for all your help and support.

Zoe · 8 October 2026 · CJ Hole Brislington

Agent replied · 15 October 2026

Your positive experience with Ethan and Jess means a great deal to us. Selling an inherited property is rarely straightforward, and we are glad the team provided the help and support you needed throughout.

5/5

Google

Was shown around a property by the lovely Ben who was very friendly and helpful thanks so much for your help hopefully moving in soon 😊

Claire · 8 October 2026 · CJ Hole Southville

Agent replied · 15 October 2026

Thank you for taking the time to share your experience. We're glad Ben made your viewing so enjoyable. We hope your move goes smoothly, best of luck, Claire!

5/5

Google

We got a viewing really promptly, all the communications were super professional and warm. Ben Pursey showed us around and he could not have been more friendly and knowledgable! The next steps he provided were super simple and clear - great experience.

Tom · 8 October 2026 · CJ Hole Southville

Agent replied · 15 October 2026

Thank you for your review, Tom. We're glad Ben Pursey provided a prompt, professional, and friendly experience. It's great to hear the next steps were clear. We'll pass your kind words on to him.

1/5

Google

Rating only, no written review.

Cat · 8 October 2026 · CJ Hole Southville

Agent replied · 15 October 2026

Please accept our apologies for your experience. We'd welcome the chance to understand your concerns. Please contact our team on 0117 963 4373 so we can help resolve matters.

5/5

Google

Had several viewings and found Ben Pursey always really helpful and polite showing me around. Thank you for all the effort!

Alex · 8 October 2026 · CJ Hole Southville

Agent replied · 15 October 2026

Thank you for taking the time to share your experience, Alex. It's great to hear Ben Pursey was helpful and polite throughout your viewings. We'll pass on your kind words to him.

5/5

Google

Romany has been very helpful throughout the the viewing and arranging process. She is very professional and explained everything clearly.

Kelly · 7 October 2026 · CJ Hole Bishopsworth

Agent replied · 10 October 2026

Thank you, Kelly. We're pleased Romany provided clear guidance throughout the viewing and arranging process. Your kind words will be shared with her.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 901.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards: CJ Hole, Kingswood won Platinum; CJ Hole, Clifton won Gold; CJ Hole, Bishopston won Gold; CJ Hole, Bristol won Gold; CJ Hole, Henleaze won Gold; CJ Hole, Bristol won Trusted Agent; CJ Hole, Hucclecote won Trusted Agent.

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