5/5
View AgentsTotally professional from start to finish
Very professional and supportive throughout. Kerry Ray was by my side offering support and advice throughout the sell which made the whole experience less stressful.
Trusted Agent profile · Bristol and Somerset
Verified
CJ Hole reviews from sellers
★★★★★
23 reviews from sellers across 18 offices
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
23 reviews of CJ Hole come from sellers, rated 4.9 out of 5 on average, across 18 offices in Southville, Bishopston, Kingswood and 15 more.
Reviews from sellers
23 reviews from sellers, newest first, with the office each one is about.
View Agents4.7/5
View AgentsExcellent sales team from start to finish
I recently sold my house with CJ Hole Kingswood, and I cannot recommend them highly enough. From start to finish, they were professional, efficient, and proactive. The initial valuation was thorough, with a clear explanation of market trends and realistic expectations. Throughout the process, I was kept well-informed with regular updates, which helped manage my expectations and reduced stress. I had previously used CJ Hole’s lettings service and was already familiar with their high standards, but this was my first experience with their sales team. I was just as impressed. They handled all viewings seamlessly, notifying me in advance and managing them independently, which was incredibly convenient. Their marketing efforts were extensive, ensuring my property had great exposure. The sale itself was handled extremely well, but a special mention must go to Kerry Ray, who managed the sales progression. Kerry was an unexpected bonus who made the entire process wonderful. She went above and beyond to keep everything on track, liaising with my solicitors, the buyer’s solicitors, and even the solicitors further down the chain when complications arose. The sale was delayed due to issues with my buyer’s buyer, who was selling a flat (which involved extra legal red tape). Without Kerry’s persistence, regular communication, and problem-solving, I might have pulled out of the sale altogether. She provided weekly phone updates, regular emails, and constant reassurance, answering every question promptly and thoroughly. I have always been impressed with CJ Hole’s professionalism, industry knowledge, and dedication, and this experience confirmed that their sales service is just as strong as their lettings. The service I received was well worth the commission, and I would not hesitate to recommend them to both buyers and sellers. Beyond their exceptional property services, CJ Hole has also been involved in delivering aid to Ukraine since the start of the war, which is a true testament to their company ethos. Their commitment to both their clients and wider humanitarian efforts is truly commendable.
4.7/5
View AgentsGreat service
Would recommend staff at CJ Hole based in Hucclecote Gloucester , friendly and efficient and always very helpful
Agent replied · 8 February 2024
Thank you for taking the time to leave us a review Jane.
5/5
View AgentsFantastic estate agents
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were professional and thorough throughout the duration of its let and sound advice has always been on hand when needed with regards to market value, finding suitable tenants and any rental changes. I always felt like my property was in trustworthy hands. My sale proved to be particularly challenging but Becky and Emma were especially fantastic. They remained on the ball and maintained communication with me throughout the process. Having experienced both sides of their business I would highly recommend and trust CJ Hole for both lettings and sales to anyone in the area. A huge thanks to you all!!
Agent replied · 8 February 2024
Thank you for your review and kind words. We are so pleased you have been happy with the CJ Hole Team!
4.4/5
View AgentsHouse Sale
Our agent Tim was very Professional throughout the process. They responded to my queries in a timely manor, and explained all aspects of the sale. I would also like to mention Becky and Emma in the office, who also were very helpful. I would definitely use CJHole again, for buying or selling property.
Agent replied · 8 February 2024
Thank you for taking the time to leave a review, we are pleased you were happy with your service from Tim, Becky and Emma.
5/5
View AgentsWell managed transaction
The transaction from offer to completion was very smooth, facilitated by Georgina who provided an expert service. She was prompt, efficient, eloquent and very polite at all times. We feel that she is a great asset to this organisation
5/5
View AgentsExcellent service throughout!
I would thoroughly recommend Worcester office for providing a first class service for us. Thank you !
Agent replied · 23 January 2023
Hi Gill, Thank you so much for your positive review. We are really glad to hear you are happy with our service! It was lovely speaking with you during your transaction and we hope you have a lovely rest of your 2023. We wish you all the best! The CJ HOLE Team
5/5
View AgentsA safe pair of hands.
Tim and the team at CJ Hole Hucclecote navigated us through the whole process of selling our home and sticking with us through a long drawn out purchase of our new home. We felt well advised and they found us a great buyer.
Agent replied · 23 January 2023
Thank you for your kind review Clodagh, we hope you are settling in well in your new home.
5/5
View Agents21 Newton Square
I appreciated C J Hole’s professionalism and responsiveness. They were very supportive throughout the whole process from initial enquiry to completion.
4.6/5
View AgentsExcellent service
I have recently had my house on the market with CJ Hole. I have found Tim and the team to be very helpful. They kept me informed and gave me useful feedback after every viewing. I would definitely use them again
Agent replied · 22 November 2022
Thank you for your review, Sara. All the best, CJ Hole.
4.6/5
View AgentsProperty sale
Excellent, efficient team at the Hucclecote office. I haven't been to the UK in 8 years and the whole team have managed my rental and sale with the upmost efficiency. Superb team. Thank you. Kath 🏠😊.
Agent replied · 22 November 2022
Thank you very much Kath, we are glad both the sale of your property, and management of your rental have been dealt with so well. We look forward to continuing to work with you, with your rental property.
5/5
View AgentsExcellent Service
Excellent service received from the whole team from start to finish. Keep informed throughout the whole process and nothing was too much trouble, wouldn't hesitate in recommending them to family and friends.
Agent replied · 22 November 2022
Thank you for your lovely words and thank you for not hesitating to recommend us should any family or friends look to move.
4.8/5
View AgentsProfessionalism at all times.
In what was a very protracted selling process due to circumstances out of their control Tim and his team showed great resilience in completing the sale. Communication was always excellent and the various parties involved were contacted regularly and any glitches were dealt with professionally. I would definitely recommend CJ Hole to anyone wishing to sell a property.
Agent replied · 22 November 2022
Thank you for leaving us a review. We're glad you found our service professional. All the best, CJ Hole.
5/5
View AgentsGreat Agents!
CJ Hole we’re fantastic from start to finish! We wanted to get our house on the market quickly which they were able to assist with. They kept a us up to date every step of the way with viewings and gave great advice for when we viewed houses or made offers. The whole team have been brilliant, we have already recommended to friends and family and wouldn’t hesitate to use them again! Thank you CJ Hole for making our moving experience as stress free as your could!
Agent replied · 22 November 2022
Thank you for your great review, Zoe. We appreciate the feedback and are glad the stress during your moving experience was reduced by the team. All the best in your new home!
5/5
View AgentsOutstanding service
I would not hesitate in recommending CJHole estate agents Hucclecote. We were so supported every step of the way. Our buyers had a few problems selling their property but Tim understood ttd situation and reassured us. What could have been a stressful time wasn't as things were dealt with thoughfully and respectfully to everyone involved. We still see out buyers and they always comment how great Tim was. Thanks to all at CJ Hole 🙌
Agent replied · 24 October 2022
Thank you for your review, Angela. We are so happy to hear that you felt supported.
4.4/5
View AgentsQuick to get property on the market
We recently used CJ Hole to sell our property when we found our dream home and had to move quickly to get ours on the market to be able to proceed. Tim was really helpful and we managed to get our house on the market quickly and with minimal fuss. The sale process itself was relatively straightforward and the team at CJ Hole kept us informed throughout. We are not planning to move again but would not hesitate in recommending CJ Hole to anyone that is looking to sell.
Agent replied · 24 October 2022
Thank you very much for leaving the team a review, it is appreciated. Wishing you all the best in your home.
5/5
View AgentsSold way above the asking price as Tim said I would.
Special mention to Emma and Danielle who went way above and beyond to help me through the whole process. Without these two professionals keeping me constantly updated and delivering everything they promised, the whole thing would have been 1000 times more stressful. They are a credit to the industry. Thank you so much.
Agent replied · 2 September 2022
Thank you for your kind words Graham, your review means a lot. We have passed on your special mentions to the team as well. We wish you all the best.
5/5
View AgentsSale of our house
Throughout the past 5 years I have dealt primarily with this estate agents and will continue to do so for the foreseeable. They are very accommodating and professional. The staff are highly trained and knowledgeable, provide assistance where required and make buying, selling and renting houses a smooth and stress free process. Any issues I have had, the staff have managed to rectify everything. I would highly recommend C J Hole to anybody.
Agent replied · 2 September 2022
Thank you for your review Lee, it's hugely appreciated. We wish you all the best, and if you ever need anything, you know where we are.
4.9/5
View AgentsGreat service and excellent communications
The CJ Hole team at Hucclecote provided excellent service. The valuation was accurate, and the pictures and sales details were fast and accurate. They communicated well at all times and we were very happy with the outcome of our sale.
Agent replied · 2 September 2022
Thank you for your lovely review, we are pleased that you were very happy with the outcome of your sale.
5/5
View AgentsExcellent Agents
So very glad we used Tim and the team at CJ Hole to sell the house. He was extremely professional all the way through. He immediately saw the potential of the property, his valuation was spot-on, he knew exactly the sort of buyer it would appeal to. We had an offer within a week and they saw the whole process through calmly and efficiently. Highly recommend.
Agent replied · 1 July 2022
Thank you for your review Carol, we are so glad you were happy with the service from Tim and the team.
5/5
View AgentsGood experience
The team at CJ Hole Hucclecote, led expertly by Tim were excellent throughout the marketing, selling and completion process and I wouldn’t hesitate in using again, or in recommending to others.
Agent replied · 1 July 2022
Thank you for leaving a review, it is hugely appreciated. We are glad Tim and the team were able to help you through a successful sale.
5/5
View AgentsProperty sold
An effective team, who are knowledgeable about the market with good communication skills. Our property was expertly marketed and sold quickly.
Agent replied · 1 July 2022
Thank you for leaving us a review Susan, and for your kind words. We're glad the team were able to help so quickly.
5/5
View AgentsProfessional
Brilliant service. Always in touch keeping you informed at all times. Never a concern that the sale was overlooked.
Agent replied · 1 July 2022
Thank you for leaving us a review, we're glad to have been able to provide the service to you. Thank you for selling through us.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions from sellers about CJ Hole
What do sellers say about CJ Hole?
23 reviews from sellers across 18 offices, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
