Every review we hold for the Bradley Stoke office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy partner and I rented a property in Bristol from January 2021 until July 2026 and have recently completed our end-of-tenancy checkout with CJ Hole Bradley Stoke, and we cannot recommend their brilliant lettings team highly enough.
We'd like to thank Karen Rupprecht, Nikki Breese and the rest of the property management team for the outstanding service we received from them over the tenancy period.
Communication was excellent throughout our entire tenancy, particularly regarding the coordination of our four-times-yearly inspection visits and whenever the team visited the property, they were always incredibly professional, polite, and respectful of our home.
During our stay, they were incredibly efficient and proactive at handling any maintenance repairs. To top it off, our complete deposit was returned very quickly and without any hassle at the end. It is refreshing to find a local lettings agent that treats tenants with such a high level of respect and genuine care. Thank you all for making our experience so positive!
Nick · 22 July 2026
Agent replied · 22 August 2026
Thank you Nick, we appreciate your comments and would like to thank you for your all your assistance during your tenancy. We hope you have settled well into your new home.
★★★★★ 5/5
GoogleRobert, Jacob, Ian and Adam have been amazing. We are very pleased with C J Hole Bradly Stoke. The entire process was fuss free and they sold our house - which was a five bedroom house with annexe - very quickly and the entire team were always so helpful. Thank you all so very much. We had previously tried another well known estate agent, but C. J. Hole should be everybody’s first choice based on our experience.
June · 20 January 2026
Agent replied · 20 March 2026
Thank you both for your wonderful review! We're so pleased to hear that the team made the process as smooth as possible and helped sell your property quickly. Your recommendation means a lot to us, and we’re delighted you chose C J Hole Bradley Stoke. Wishing you all the best for the future.
★★★★★ 5/5
GoogleWe recently went for a viewing with Cerys, who was really helpful in answering our questions. We had a minor issue in entering the property and really appreciated both Cerys and Hannah spending the extra time and effort to help with our viewing, especially at the end of the day.
One viewing needed to be rescheduled and which was done quickly and organised for the next day!
I spoke to Lauren on the phone about the next steps and her guidance has really helped us out.
Luke · 20 August 2026
★★★★★ 5/5
GoogleWe recently purchased a property through CJ Hole and had the pleasure of dealing with Ian throughout the process.
Ian was extremely helpful from start to finish. He was proactive in pursuing our enquiries, kept us updated regularly, and was always available to offer advice and guidance whenever we needed it.
What stood out most was that he genuinely felt as though he was on our side, helping to move things forward and ensuring our concerns were addressed. His communication was excellent throughout, and nothing ever seemed too much trouble.
We would highly recommend Ian to anyone buying or selling a property. Thank you for all your help and support.
Richard · 22 June 2026
★★★★★ 5/5
GoogleMassive shout out to all of the team at CJ Hole who helped make the whole moving process. The staff we dealt with (James, Cerys, Karen and Eden) were ever so helpful and really went above & beyond which left us feeling very reassured so we cannot speak highly enough. Moving homes can be stressful at the best of times but these guys on hand to help it made it a million times easier! Thank you to you all, we are extremely grateful for your help!
Emma & Josh
Joshua · 22 July 2026
Agent replied · 22 August 2026
Thank you Emma & Joshua, we are pleased to hear your move went well.
★★★★★ 5/5
GoogleC J Hole have managed rental properties for us for nearly 15 years. Throughout that time the service has been amazing…from vetting prospective tenants, quarterly inspections and providing clear & concise feedback on the subsequent reports and sorting all maintenance problems promptly. The team have always been a pleasure to deal with whatever the scenario and a special mention to Karen, George, Nikki and Abbigail(sorry if I’ve forgotten anyone). I must also mention the sales team who have sold a few properties for us over the years…recent interactions with Ian & Jacob have been fab, both of them providing sound advice in a professional and friendly manner.
Fantastic teams on both sales and lettings…I wouldn’t use any other agent…keep up the excellent work guys.
Clive · 12 March 2025
Agent replied · 25 April 2025
Thank you for your comments Clive. It has been a pleasure assisting you.
★★★★★ 5/5
GoogleA really good experience with CJ Hole from the start when I moved to the area when liaising with George and Corey. Inspections every 3 months have been the most consistent I have ever had with a letting agent. Another shout out to George who helped me out with a boiler issue the other day and offered to come over and take a look (calling me when I was looking under the boiler watching a YouTube video on how to fix the issue!) and kindly talked me through it which was extremely kind. Thank you for making this a great experience.
Hayley · 28 February 2025
Agent replied · 28 February 2025
Thank you for the positive feedback Hayley. If we can get things resolved quickly, we always will. We are glad that everything is going well in your tenancy so far.
★★★★★ 5/5
GoogleFantastic team to work with. Professional, responsive, and always focused on achieving the best outcome for their clients. A special mention to Ian, who is a pleasure to work with and consistently demonstrates great communication and professionalism throughout the transaction process. I look forward to working with them again in the future.
Heshani · 21 August 2026
★★★★★ 5/5
GoogleCJ Hole were very reliable and informative throughout and the video showing the house on their viewing portal is the best! Rob was very helpful and was always there for any questions. Would recommend if you are in the market for a house.
Tony · 20 January 2026
Agent replied · 20 March 2026
Hi Tony, We’re so pleased you found us reliable and informative, and that the video tour made a great impression. Rob will be delighted to hear your comments! We hope that you are enjoying your new home!
★★★★★ 5/5
GoogleBeen working with Emma and Jayne.
Emma was really sweet, talkative and informative whilst doing the viewing for a flat I had.
Jayne was very prompt and speedy when I asked for an application form for the flat I had seen with Emma.
They’ve both been lovely and highly professional. Always answering any questions I’ve had. Thank you for making this journey easy.
Courtney · 15 April 2026
★★★★★ 5/5
GoogleWhat a team so friendly and professional had an emotional ride selling my mums house after her passing but Adam, Rob and Ian and their team did a fantastic job, would highly recommend C J Hole thank you guys very much. 10 out of 10. Claire
Claire · 28 November 2025
Agent replied · 18 December 2025
Hi Claire, thank you for your incredibly kind words. Selling a family home after a loss is never easy, and we are so pleased to hear that Adam and his team could provide not just a professional service, but the personal support you needed to navigate the sale of your mum's home. We wish you nothing but the best.
★★★★★ 5/5
GoogleI would like to express my sincere thanks to the team at CJ Hole Bradley Stoke, especially Nikki Breese, the Head of Property Management. Any issues or requests we’ve had have been resolved quickly and efficiently. Their professional approach makes everything so much easier. Highly recommended!
Ufuk · 22 July 2026
★★★★★ 5/5
GoogleThis is our third experience with CJ Hole Bradley Stoke, two sales and one rental, and the consistently excellent service is exactly why we keep coming back.
The team handled the sale of our home professionally from start to finish, from the initial online listing through to completion. They were proactive, responsive, and ensured that the concerns of all parties involved were addressed promptly, making the whole process smooth and efficient.
We would highly recommend CJ Hole Bradley Stoke to anyone looking to sell or let their property.
Bokola · 20 February 2026
Agent replied
Thank you for your kind review. It is great to see that our efforts are appreciated.
★★★★★ 5/5
GoogleI needed accommodation while staying in Bristol. CJ Hole were quick to respond and supported me with a stable living space. I ended up renting for 3 years and over that time they helped and assisted with many of my queries - as well as sharing advice on my tenancy rights.
Thomas · 8 August 2026
Agent replied · 22 August 2026
Thank you Thomas, we appreciate your comments and wish you the very best for the future.
★★★★★ 5/5
GoogleEmma was fantastic at helping us find a home. She made a huge effort liaising between us and the landlord, and also helping us through referencing.
I Would recommend her to all landlords!
Conor · 10 December 2025
Agent replied · 18 December 2025
Thank you so much for the feedback! We are thrilled that Emma could help you secure your new home! Thank you for recognizing her hard work, we'll be sure to pass this on to her.
★★★★★ 5/5
GoogleVery good service from the people at CJ hole,
Corey was excellent at his job, amongst others, including Jacob. Very friendly, would recommended.
Gary · 20 February 2026
Agent replied · 22 August 2026
Hi Gary, I’ll be sure to pass on your special mentions to Corey and Jacob, they will be delighted to hear their hard work and friendly approach made a difference. We hope you are enjoying your new home, thank you for recommending CJ Hole!
★★★★★ 5/5
GoogleReally happy with the service we received from CJ Hole . Emma was happy to help with our questions and very patient . I would definitely recommend Emma for any queries.
Nicola · 5 December 2025
Agent replied · 18 December 2025
It’s wonderful to see another shout-out for Emma! We’re so glad her patient approach made a difference for you. Thank you for the recommendation!
★★★★★ 5/5
GoogleI have been an over seas landlord for 10 years and started using Cj hole when I moved, the letting and property management teams always go above and beyond Emma has just found new tenants for my property in less than a week, helped by George’s photographs. Natasha and Nikki on the property management team are efficient helpful and respond quickly to emails
Jane · 10 November 2025
★★★★★ 5/5
GoogleHi Ian,
I moved into our new house last Friday, and everything went smoothly thanks to your professionalism and dedication.
I wanted to take a moment to thank you for your outstanding work and support.
You have been incredibly helpful throughout the process, and I truly appreciate your efforts.
Wishing you continued success in all your endeavours.
Kind regards,
Qing
潘清 · 7 December 2024
Agent replied · 28 February 2025
Thank you Qing. We hope everything is going well in your new home!
★★★★★ 5/5
GoogleHi
I took services of CJ Hole for getting my rental house. The services given by them were excellent. The full team is very helpful and supportive. My special Thanks to George, Amanda and Kory who were dealing with me during my hunt of house really helped me and whenever I approached them provided support with patience and promptness.
Please maintain your good services to clients !
Best Regards
Moti Bharati
Bharati · 4 June 2024
Agent replied · 14 March 2024
Much appreciated Moti. We are glad everything is going well in the property.
★★★★★ 1/5
GoogleThis is the worst real estate company I have ever used. The maintenance representative is completely comfortable lying.
We have been told for a week that 'our kitchen will be fixed tomorrow, you can buy groceries', but no one has shown up. They said ' it's definitely fixed until Tuesday.', but today is Wednesday.
Of course, they won't apologize for this. On the contrary, they're telling me not to be angry.
They say they aren't lying, but I can't see how this isn't a lie. Basically, it's impossible to have a conversation.
I wasted so much time.
Moco · 10 October 2025
Agent replied · 9 October 2025
Thank you for taking time to write a review. We are aware of the issue with your gas hob. As you are aware it was deemed unsafe so it was immediately disconnected and a gas engineer was booked to attend as soon as possible to rectify the issue. We can assure you that we are not lying, we have been transparent in providing you with details from the company carrying out the repair. You are welcome to speak to the company directly if this is in any doubt. We trust that your oven and microwave are in working order but if this is not the case please let us know and we will arrange for alternative cooking facilities urgently. Regards CJ Hole Bradley Stoke.
★★★★★ 5/5
GoogleEmma Warren at CJ Hole Bradley Stoke Letting Agents has been of professional support throughout my experience. She kept me well in the loop with her courtesy calls and updates, along with her professional mannerism with property viewings. Your help and support was greatly appreciated. Thank you Emma.
Ronnie · 27 February 2026
★★★★★ 5/5
GoogleGreat service from start to finish. They have different teams dealing with getting you on the market, another for viewings etc. and one for sales progression afterward. Each team has been brilliant and responsive. Can always get through to someone when needed on the phone, and they were also great at responding to email (and took into account my preference for email when I asked). Thanks all!
Abi · 10 September 2026
★★★★★ 5/5
GoogleStaff member Abigail Kirby has been fantastic throughout a highly stressful time. This staff member truly cares about her customers and without fail, managed to update us on progress regarding a tenancy renewal. We really appreciate the care, cooperation and the thoughtfulness from this staff member.
Daisy · 20 March 2025
Agent replied · 20 March 2026
Thank you for the staff feedback, Daisy. It is really appreciated.
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