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CJ Hole Westbury On Trym reviews

★★★★★ Excellent

424 reviews across 3 platforms

25 Canford Lane, Westbury-On-Trym BS9 3DQ

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CJ Hole's Westbury-On-Trym office at 25 Canford Lane is rated 4.8 out of 5 across 424 reviews on three platforms, including 316 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.9 / 5

316

Reviews on Google

This office

Trustpilot logo

4

Reviews on Trustpilot

This office

AllAgents logo

104

Reviews on AllAgents

This office

Reviews may appear on more than one platform.

About CJ Hole Westbury-On-Trym

CJ Hole Westbury on Trym opened in 2014 as a joint venture to the established Henleaze office and together proudly serve the local communities of Henleaze, Westbury-on-Trym, Stoke Bishop, Sneyd Park, Brentry, Henbury, Southmead, Sea Mills and Shirehampton. Our office is prominently positioned in the heart of Westbury on Trym, specialising in both residential sales and lettings, property management as well as new home and land sales, we have a wide range of properties to suit every individual need. Our team are passionate about property and are committed to delivering a high standard of customer service. The key to any successful business is its people and our office is no different. Franchisee owner Chris Hill is Bristol born-and-bred and is a member of both the National Association of Estate Agents (MNAEA) and the Association of Residential Lettings Agents (ARLA). He is passionate about property having 30+ years industry experience and runs a total of eight branches in the area. Both Tim and George are both directors of Henleaze & Westbury-on-Trym and head up a large team split between the two offices. Between them and the rest of the team, they have 75 years' experience within Estate Agency and are both recognisable figures, having both grown up in the local area. As such, our team offers unrivalled knowledge of the region, extensive expertise across the local property market along with many of the team being Members of the National Association of Estate Agents (MNAEA).

Awards

Trusted Agent 2026 results for CJ Hole. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Westbury-On-Trym office, from every platform, shown as written. First names only.

5/5

Google

From start to finish, CJ Hole provided a wonderful service whilst selling our parents’ home. The whole team were professional, friendly and approachable, and communicated with us throughout the process, keeping us informed every step of the way. I was extremely grateful for their support and guidance during what was an emotional time for our family, in particular to Lorraine Banbury. We would have no hesitation in recommending CJ Hole to anyone looking for a professional, friendly and reliable estate agent in Westbury on Trym.

Jane · 15 August 2026

Agent replied · 22 August 2026

Thank you so much for your kind and thoughtful review. It was a pleasure to assist you and your family with the sale of your parents’ home, and we're so pleased to hear that you felt supported and well informed throughout the process. We completely appreciate that selling a family home can be an emotional time, so it means a great deal to know that our support and guidance helped make the experience a little easier for you. Your kind words are greatly appreciated by the whole team. Thank you again for choosing CJ Hole and for taking the time to leave such a lovely review. CJ Hole Team

5/5

Google

I am very pleased to have used C.J.Hole in Bristol for the sale of my house. Once an offer is accepted a Sales Progressor - in my case Clare Singh - takes over organising the transaction, and seeing it through to Completion. The process of buying and selling a house is notoriously stressful with many places along the time-line where things can stall or get stuck. Fortunately I could relax knowing that Clare was co-ordinating all the exchanges of information and requests as well as nudging the parties to keep up the momentum.

John · 22 July 2026

Agent replied · 22 August 2026

Hi John, what a great review, thank you so much for leaving it! Another example of how a Sales Progressor's involvement really helps! Clare appreciates the shout out. Thank you for using CJ Hole. CJ Hole Team

5/5

Google

⭐⭐⭐⭐ I recently sold my property through CJ Hole Westbury-on-Trym. The process was not always straightforward, but I appreciate the effort from the team in helping to get the sale completed. Thank you to Lorraine Banbury for her communication and for helping to keep things moving through the final stages. Selling a property can be stressful, especially with a long chain, but the team helped guide the process through to completion. Thank you for your support.

Cosmin · 22 July 2026

Agent replied · 22 August 2026

Hi Cosmin, thank you for leaving the review. We really do appreciate your comments. We hope you enjoy your new home. CJ Hole Team

5/5

Google

We worked with CJ Hole when we purchased our first home which went very well (after several purchase fell-throughs previously) and found CJ Hole very good at their work. So after 2 years when we now had to sell our first home we reached out for CJ Hole again and I was impressed by Rob Watson who could still remember details of our house during the valuation (which to me is a clear sign of taking his work seriously) and presented us a pack of property information which was the most comprehensive one I have seen (compared with that from another 2 property agencies). He is proactive and follows the property market very closely. Rob is also resourceful, accommodating and gave solid advice which helped us, a first-time and now first-time seller, a lot. Very happy about these 2 experiences with CJ Hole. If I need to buy or sell again in Bristol I will definitely go to Rob and his team again.

Samantha · 22 May 2026

Agent replied · 22 August 2026

Samantha, we must say a big THANK YOU for coming back to us! Rob also appreciates the shout out. It gives us all great pride to know we've done a good job - twice in your case! CJ Hole Team

5/5

Google

Everyone that we interfaced/worked with at CJ Hole Westbury-on-Trym was extremely polite, knew their job, and most importantly efficient and professional. The communications from everyone was excellent, always prompt and concise. Our sale was completed within 3 months, and I have to call out the efforts of Lorraine Banbury (Senior Sales Progressor) who was key in making this happen. Definitely highly recommend!

Mark · 15 August 2026

Agent replied · 22 August 2026

Hi Mark, thank you so much for leaving such a glowing review. We really do appreicate your kind comments. We're pleased to hear you will 'definitely' highly recommend us to others too. CJ Hole Team

5/5

Google

I highly recommend the team at C J Hole. They sold our property very quickly, after we lost three previous sales with another estate agent due to the house being a Laing Easiform construction. Rob, who is one of the nicest estate agents you could meet, organised great photos, with an honest, yet excellent, description. This was no mean feat given this was an empty house, following a bereavement, that also had very dated decor and fittings, and in the last few years very little maintenance. Clare who took over the sales process was awesome, talking me off the ledge more than once when we appeared to have one delay after another, on what had originally appeared to be a straightforward chain free sale. Everyone at C J Hole is courteous and responds promptly to any queries or concerns. I cannot recommend this team enough. If I was selling or buying a property in Bristol then this is the team I would use. Thank you, you are all amazing.

Diane · 13 March 2026

Agent replied · 13 April 2026

Hi Diane, thank you very much for your kind review and recommendation. We’re really pleased to hear that you had such a positive experience with our team. Your comments about Rob and Clare are greatly appreciated, and we’re glad we were able to support you through the process and achieve a successful result. Providing clear communication and a smooth service is always our aim, so it’s great to know this came across. Thank you again for choosing C J Hole. We wish you all the very best for the future. CJ Hole Team

5/5

Google

The initial valuation of the property I was selling was probably far too high, so the price had to be reduced a couple of times to get a sale. Apart from that, the whole team of sales negotiators and the sales progressor at CJ Hole were outstanding and very helpful with good guidance along the way. The sale hit a few bumps through no fault of CJ Hole but the team, particularly Clare helped me along the way and was fantastic.

Andrew · 13 February 2026

Agent replied · 13 April 2026

Hi Andrew, thank you for the review. We appreciate your comments. We're glad the transaction concluded with completion last week. Thank you for choosing us. CJ Hole Team

5/5

Google

Rob and his team are fantastic and their support throughout the entire process was fantastic, always available for feedback, quick to respond, and genuinely committed to helping us achieve the best outcome. Their professionalism, clear communication, and expert guidance made a typically stressful experience smooth and straightforward. I truly appreciated the personal care and attention they brought to the sales process and I would highly recommend Rob and his team to anyone looking to sell their home.

Ceri · 13 March 2026

Agent replied · 13 April 2026

Hi Ceri, this is a fantastic review. We very much appreciate your kind words. Thank you. CJ Hole Team

5/5

Google

CJ Hole helped us sell our home end of 2025. One thing that stood out was that they were willing to listen to our opinion, after we felt we had been undervalued by two other agents. Rob took onboard our thoughts and we ended up getting a higher price than the other agents were willing to even market it at (i believe because the others had wanted a quick sale and had buyers ready but with smaller budgets). As a result, the extra cash allowed us to purchase the house we really wanted. Clare, who later dealt with the sale/purchase work was really helpful and ‘on it’ when there were small issues, which is so helpful, as the UK system is SO drawn out. Overall a great service and would recommend.

J&J · 13 January 2026

Agent replied · 13 April 2026

Hi J&J T, thank you for taking the time to leave this review. We're glad you choose us to market your property and get the job done! Sounds like you've had a great service which is something we strive to give with buyers and sellers alike. CJ Hole Team

5/5

Google

Recently sold my mums house with CJ Hole - when Dan came to value the property he was very knowledgable and professional and gave me confidence in their ability to sell the property. When viewings took place I received regular feedback and if there were no viewings I still received a weekly call to check in. After the property was sold Lorraine took over the sell and if it wasn’t for her it would not have completed before Christmas. She worked tirelessly with the other solicitor in the chain to get it over the line. I would definitely recommend this Estate Agents.

Martyn · 23 December 2025

Agent replied · 4 January 2026

Hi Martyn, thank you for leaving this great review. It was a pleasure to work with you throughout. We appreciate your kind words and thank you for saying you will recommend CJ Hole to others. CJ Hole Team

4/5

Google

Experience of dealing with Rob and Tom was positive. Rob was showing good friendly communication. He was supportive in taking the right steps to buy the property we wanted. Tom really put attention to take good pictures of our house for sale. Overall we completed both: sale and purchasing new property through CJHole in Westbury on Trym successfully. However, I had impression some things could work better. We have never had sign "For sale" or "Sold" by our house. The agent who showed our property to the buyer has never seen our house before. The lady who was giving us 2nd viewing on our future house didn't know much about the house. I like that our house was priced as individual unique property not only influenced by the area statistics (last house sold in the area and etc). Another agent only looked at our house by some local information. Without showing any enthusiasm to me - he didn't gain my confidence in selling my house for good price (despite he was cheaper to deal with).

Justyna · 6 November 2025

Agent replied · 17 November 2025

Hi Justyna, thank you for taking the time to leave the review for us, we really do appreciate it. It sounds like Rob and Tom have made a superb impression and we're pleased. We take on board your further comments too. Enjoy your new home. CJ Hole Team

5/5

Google

From beginning to end, the CJ Hole team at Westbury on Trym have been excellent, in all respects. It was clear from the first meeting with George that - ahead of all the agents we tested - CJ Hole were the clear lead. Professional, considerate, efficient, accurate, honest... all that we hoped for. At various points, members of the team have ensured that our sale was supported and progressed (thank you Clare Singh !) with the minimum of fuss and bother. We could not have wanted more - and sold for exactly the sum that George proposed at the start, with no hitches. Great all round.

H · 28 October 2025

Agent replied · 29 October 2025

Hi H Jones! What a fantastic review! We are so pleased you've experienced the sort of service we strive to give. Thank you for taking the time to leave such nice words. CJ Hole Team

5/5

Google

Excellent communication and smooth buying process through CJ Hole, Westbury. Thank you to Lorraine who kept me in the loop throughout the whole process and to the staff who showed me around the property and kept me calm and reassured throughout!

Georgina · 22 June 2026

Agent replied · 22 August 2026

Hi Georgina, we are so pleased to have been part of your journey! Enjoy your new home. CJ Hole Team

5/5

Google

Massive thank you to George, Lorraine and the WOT team for their help with a recent sale and purchase of a property within 3 months. We felt supported and listened to by the team, and also guided when needed. They were always quick to respond with great communication, even after hours if needed. Thank you.

Claire · 13 February 2026

Agent replied · 13 April 2026

Claire, thank you. This is a great review and we're so happy you picked CJ Hole for selling. You bought from us too! Enjoy your new home. CJ Hole Team

5/5

Google

Lorraine has been absolutely incredible. The service has been more than we could ask. Always keeping me and my partner up to date and making sure that we are always informed and supported the whole way. Doing this for the first day has felt very daunting but we have felt very supported and like we have someone backing our corner all the time.

Imogen · 22 November 2025

Agent replied · 22 November 2025

Imogen, this is a great personal review for our Senior Sales Progressor - we appreciate it. It's been a pleasure to be part of your first home buying experience and may you have many happy years in your new home. CJ Hole Team

5/5

Google

Lorraine was amazing, always keeping me update and was chasing up everyone involved . I felt supported and well informed by Lorraine . I even told her that she was more like my solicitor. She was always cheerful and very informative . I would definately recommend CJ hole to family or friends who are thinking if buying or selling their houses.

Mary · 12 November 2025

Agent replied · 17 November 2025

Mary, what a great way to describe our Sales Progressor! We're so pleased you've had a great service from us as a vendor. Thank you for recommending us to others too. Enjoy your lovely new home. CJ Hole Team

5/5

Google

My wife and I both bought and sold and let our buy to let with CJ Hole. The advice and support we had over the 10 years we did this was superb. Finally when we went to sell despite it being a difficult market at the time they were able to secure a cash buyer for us. The end to end experience with CJ Hole was very professional and friendly. Would always recommend them to others.

Mike · 22 July 2026

Agent replied · 22 August 2026

Hi Mike, thank you so much for your kind words and for placing your trust in CJ Hole over the years. We're delighted to hear you've had such a positive experience with both the letting and sale of your property. It was a pleasure to support you throughout, and we really appreciate your recommendation. We wish you both all the very best for the future. CJ Hole Team

5/5

Google

We've been pleased with the support from CJ Hole, from Dan's fantastic photos to the ongoing support from Lorraine to keep us updated throughout our sale. We have always found the Westbury-on-Trym staff to be polite, approachable, knowledgeable and proactive, directing us to the right person quickly. Since Lorraine took over as our sales progressor, we've been really pleased. She has chased us and our buyer just the right amount to keep things moving and we completed yesterday selling our beautiful home to a lovely family which is all we could cope for.

Jen · 5 February 2025

Agent replied · 11 February 2025

Hi Jen, we thank you so much for leaving this fantastic review. It pretty much sums up who we are and what we do - we appreciate it! Enjoy your new home. CJ Hole Team

5/5

Google

We have had the best experience with CJ hole and Lorraine and Rob specifically. Lorraine went out of her way at every step of the process to keep us in the loop and to negotiate a faster sale for us. I cannot thank her enough. As first time buyers the fantastic service we received from Lorraine and Rob really put our minds at ease. Lorraine was so kind to us and it helped so much to ensure that we didn’t get overwhelmed during the buying process. I 100% recommend and thank you!

Maelo · 6 January 2025

Agent replied · 23 December 2024

Maelo, this is great - thank you! It can be a daunting process for first time buyers but we are lucky enough to have a super Sales Progressor guiding you through. Rob appreciates the name check too. And thanks for saying you'll recommend us. We hope you have many happy years in your new home. CJ Hole Team

5/5

Google

Lorraine managed our purchase and was fantastic from start to finish even when we had to negotiate tricky items in the survey. She was very lovely to liaise with and we are very grateful for her support.

Rebecca · 13 February 2026

Agent replied · 13 April 2026

Hi Rebecca, what a great review, thank you so much for leaving it. Lorraine very much appreciates the shout out too! We're happy you've received great service. CJ Hole Team

5/5

Google

Thankyou to the team at CJHoles for securing the sell of my mother’s house. I particularly want to thank Clare Singh, Sales Progressor for her excellent communication & steadfast attitude right to the end.

Michele · 13 February 2026

Agent replied · 13 April 2026

Hi Michele, this 5 star review is very much appreciated! Thanking for choosing us. CJ Hole Team

5/5

Google

All very helpful and very patient as 1st time seller Very big thank you to Clare Singh for her help.

Dorathy · 22 May 2026

Agent replied · 22 August 2026

Dorothy, thank you for leaving a review for us. We're so happy that you found us so supportive during your selling process. CJ Hole Team

5/5

Google

Thank you so much for helping with our move. Your service went above and beyond. A special thanks to Claire for her helping us to move on the date we needed!

Zoe · 13 February 2026

Agent replied · 13 April 2026

Zoe, this is great, thank you for leaving it. We always try to go 'above and beyond' what's expected! Enjoy your new home. CJ Hole Team

5/5

Google

CJ Hole have been wonderful. I’d recommend them if you are looking to buy and sell a property. Their sales team were really helpful with lots of feedback from viewings on our property. They were also very fair when we were looking at properties to buy. Once we’d moved onto the next stage (Sold STC) their in house sales progressor, Lorraine, was worth her weight in gold. She did everything she could to make our sale go through smoothly. We had a few ups and downs in the process but it really was easier because of CJ Hole. Thanks to the whole team 😊

Annie · 16 May 2024

Agent replied · 25 May 2024

Annie, thank you for leaving this fantastic review! Your comments matter to the whole team. We are pleased we were on hand for your purchase too and glad you bought through us. Enjoy your new home. CJ Hole Team

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Questions about CJ Hole Westbury On Trym

How many reviews does CJ Hole Westbury On Trym have?

CJ Hole's Westbury-On-Trym office has 424 reviews across three platforms: 316 on Google, 4 on Trustpilot, 104 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is CJ Hole Westbury On Trym's rating?

CJ Hole Westbury On Trym is rated 4.8 out of 5 across all 424 reviews, and 4.9 out of 5 on Google from 316 reviews, checked 9 October 2026.

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards: CJ Hole, Bristol won Trusted Agent.

Where is CJ Hole's Westbury-On-Trym office?

CJ Hole Westbury On Trym, 25 Canford Lane, Westbury-On-Trym BS9 3DQ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.