Trusted Agent profile · Westbury-On-Trym, Bristol

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CJ Hole Westbury On Trym reviews

★★★★★ Excellent

424 reviews across 3 platforms

25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ

Part of CJ Hole, see every office.

CJ Hole's office in Westbury-On-Trym, Bristol, at 25 Canford Lane, is rated 4.8 out of 5 across 424 reviews on three platforms, including 316 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.9 / 5

316

Reviews on Google

This office

Trustpilot logo

4

Reviews on Trustpilot

This office

allAgents logo

104

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About CJ Hole Westbury-On-Trym

CJ Hole Westbury on Trym opened in 2014 as a joint venture to the established Henleaze office and together proudly serve the local communities of Henleaze, Westbury-on-Trym, Stoke Bishop, Sneyd Park, Brentry, Henbury, Southmead, Sea Mills and Shirehampton. Our office is prominently positioned in the heart of Westbury on Trym, specialising in both residential sales and lettings, property management as well as new home and land sales, we have a wide range of properties to suit every individual need. Our team are passionate about property and are committed to delivering a high standard of customer service. The key to any successful business is its people and our office is no different. Franchisee owner Chris Hill is Bristol born-and-bred and is a member of both the National Association of Estate Agents (MNAEA) and the Association of Residential Lettings Agents (ARLA). He is passionate about property having 30+ years industry experience and runs a total of eight branches in the area. Both Tim and George are both directors of Henleaze & Westbury-on-Trym and head up a large team split between the two offices. Between them and the rest of the team, they have 75 years' experience within Estate Agency and are both recognisable figures, having both grown up in the local area. As such, our team offers unrivalled knowledge of the region, extensive expertise across the local property market along with many of the team being Members of the National Association of Estate Agents (MNAEA).

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Westbury-On-Trym office, from every platform, shown as written. First names only.

5/5

Google

With reference to my recent house sale. My experience with CJ Hole was brilliant, there were no unresolved issues, no hold ups, everything went very smoothly indeed. Lorraine was always there are the end of the phone: polite, friendly and professional. I never had to wait for a call back. I have no reservations in recommending CJ Hole and all their staff. A mention too for Tim Pepper: always a pleasure to deal with him. Thanks to all for a job well done.

Joyce · 28 January 2023

Agent replied

We like to see the word 'brilliant' in our reviews Joyce, thank you. Your review means a lot to us and we're pleased you had great service. CJ Hole Team.

4/5

Google

Thank you to Tim, Kate and the team for getting us over the line with our house purchase. For what can usually be a very long process we had our offer accepted and went on to exchange in just under 3 months. Kate tracked the process along the way and made sure we had everything we needed at every stage. Very much looking forward to making the house our new home. Thank you team CJ Hole!

Stephanie · 25 May 2023

Agent replied · 1 June 2023

Stephanie, thank you for leaving this great review. We really appreciate it. CJ Hole Team.

5/5

Google

We completed on our first home together as a couple with through CJ Hole Westbury. They could not have done anything better, viewing was great and from offer to completion was about 3 months in a very tricky market and they were brilliant, super efficient and kept us informed with great recommendations for surveyors and great with communication with our solicitors who needed a fair amount of chasing! Our home is everything we were looking for and more - special thanks to Lorraine and Sam who were just amazing throughout the whole process. Could not recommend enough if you’re looking for your new home

Miky · 9 January 2023

Agent replied · 9 January 2024

Miky, this is a wonderful review, thank you so much for taking the time to do it. We wish you both many happy years in your new home. Lorraine and the CJ Hole Team.

5/5

Google

We completed on our first home together as a couple with through CJ Hole Westbury. They could not have done anything better, viewing was great and from offer to completion was about 3 months in a very tricky market and they were brilliant, super efficient and kept us informed with great recommendations for surveyors and great with communication with our solicitors who needed a fair amount of chasing! Our home is everything we were looking for and more - special thanks to Lorraine and Sam who were just amazing throughout the whole process. Could not recommend enough if you’re looking for your new home

XXX · 5 January 2023

Agent replied · 5 January 2024

Miky, this is a wonderful review, thank you so much for taking the time to do it. We wish you both many happy years in your new home. Lorraine and the CJ Hole Team.

5/5

Google

Tim, Daniel and Lorraine have all contributed to help us find our dream home. From negotiation to offer being accepted the team was superbly kind and patient, yet quick and efficient, I am sure I can say this on behalf of the vendor too! Our purchase progression was overseen by Lorraine, liaising with all party involved whilst keeping us up to date every step of the way. The lovely bottle of bubbly was a nice touch. I would definitely recommend Cj Hole to family and friends. Thank you all.

Max · 30 December 2022

Agent replied

Thank you Max, this is a great review for all to read. We're pleased to hear you were happy with the support you got from us, and that you will recommend us to family and friends. CJ Hole Team

5/5

Google

Tim, Daniel and Lorraine have all contributed to help us find our dream home. From negotiation to offer being accepted the team was superbly kind and patient, yet quick and efficient, I am sure I can say this on behalf of the vendor too! Our purchase progression was overseen by Lorraine, liaising with all party involved whilst keeping us up to date every step of the way. The lovely bottle of bubbly was a nice touch. I would definitely recommend Cj Hole to family and friends. Thank you all.

Max · 29 December 2022

Agent replied

Thank you Max, this is a great review for all to read. We're pleased to hear you were happy with the support you got from us, and that you will recommend us to family and friends. CJ Hole Team

5/5

Google

C J Hole was fantastic from beginning to end. The team there especially Lorraine kept us up to date and sane through what ended up being long and painful process. Lorraine definitely went above and beyond on many occasions and got things back on track, the real saviour of the day! A big thank you to you all 100% would recommend and use again.

James · 28 February 2024

Agent replied · 29 February 2024

We like the word 'fantastic' in our reviews James - thank you. We're also very happy to hear you will 100% recommend us to others, and use us again. Thanks again - CJ Hole Team

5/5

Google

I highly recommend CJ Hole, from start to finish I have been kept up to date with everything. The team are all lovely and very helpful. Special praise to Holly, Jasmine and Kate. Kate was really great at keeping me up to date as the sale progressed. We had a few bumps along the way due to the chain but I felt in capable hands.

Sara · 6 February 2024

Agent replied · 7 February 2024

Hi Sara, what a great review! Thank you for leaving it. Holly, Jaz and Kate appreciate the name check too! We are glad that you also mentioned you felt you were in capable hands. CJ Hole Team

5/5

Google

Excellent service from CJ Hole team, everyone is professional, supportive throughout the whole buy/sale process. Also very friendly and very approachable. I'm glad I picked your services. Massive thank you to the whole team and particukarly to Lorraine, I don't know what I would have done without you. Many thanks for all your kind help till the last day.

Mirka · 24 May 2024

Agent replied · 25 May 2024

What a great review! Thank you Mirka! It's been great having you as a seller and buyer - keeping you updated throughout both transactions. We hope you have many happy years in your new home. CJ Hole Team

5/5

Google

Hands down the best agency in Bristol. It’s refreshing to have an agency who care about you and your property journey. Kate, Shona, Holly, Jas, Sammy, Tim and George have gone above and beyond, taking the stress out of what’s usually a difficult time. I will certainly be recommending CJ Hole to those I care about over other local agents who have been nothing short of a nightmare. Keep up the good work.

Joey · 28 June 2023

Agent replied · 5 July 2023

Joey, thanks for taking the time to leave this review. We are pleased to hear that you will recommend CJ Hole to your friends and family. Thank you. CJ Hole Team

5/5

Google

Lorraine was fab in helping us purchase our first home. Such clear communication and kindness throughout!

Jessica · 20 November 2025

Agent replied · 20 November 2025

Hi Jessica, thanks for leaving the review! We appreciate it. We're very glad to be part of your first buying experience. CJ Hole Team

5/5

Google

From the very start of our journey with c j hole ,everything was taken care of,the process was so straightforward and we were kept updated with everything that was going on, extremely professional team, and such a friendly team.and nothing was to much for them,would highly recommend.I wouldn’t go to anyone else, once again a big thank you to Lorraine Banbury and Daniel brandreth, and the whole team.kind regards mr and mrs n bagg.

DESTROYER · 25 May 2023

Agent replied · 1 June 2023

Mr and Mrs Bagg, thank you for leaving the review - it's great to read that you have received a great service during the selling process. It's what we always aim to do. CJ Hole Team.

5/5

Google

Great service across the board but especially Lorraine. We ended up in a very lengthy process (through no fault of CJ Hole!) but Lorraine in particular went above and beyond to keep everything on track and make sure our sale still went through. Could not recommend enough, would happily use again if we were ever to move. Thank you for everything.

Molly-Jo · 28 February 2024

Agent replied · 29 February 2024

Molly-Jo, thanks for leaving the review - much appreciated. Enjoy your new home. CJ Hole Team

5/5

Google

We completed on our first home together as a couple with through CJ Hole Westbury. They could not have done anything better, viewing was great and from offer to completion was about 3 months in a very tricky market and they were brilliant, super efficient and kept us informed with great recommendations for surveyors and great with communication with our solicitors who needed a fair amount of chasing! Our home is everything we were looking for and more - special thanks to Lorraine and Sam who were just amazing throughout the whole process. Could not recommend enough if you’re looking for your new home

Miky · 31 August 2022

Agent replied

Miky, this is a wonderful review, thank you so much for taking the time to do it. We wish you both many happy years in your new home. Lorraine and the CJ Hole Team.

4/5

Google

Lorraine was very helpful and communicative throughout the buying process. Any queries we had were answered promptly and she was always keen to keep us in the loop.

Betsey · 19 June 2025

Agent replied · 19 July 2025

Thanks for the review, Betsey! We hope you have many happy years in your new home. CJ Hole Team

5/5

Google

Was showed a property by Sarah Fernando who was excellent. She hadn't been inside it before but carried information and made the viewing outstanding with her helpfulness. She even got her phone compass out to show me due South. So if my property sells I'll put a bid in for this.

Jan · 13 February 2026

Agent replied · 13 April 2026

Hi Jan T, we really do appreciate the review, thank you. Sarah was very pleased to read this! Fingers crossed you'll be back in touch with us to put an offer in. CJ Hole Team

5/5

Google

We were really pleased with the service from CJ Hole in Westbury on Trym, Rob Watson specifically has been an absolute superstar. After our property being on the market with another agent for 12 months, we were starting to lose hope. CJ hole took on the property and we had 4 offers within 2 weeks, all proceedable buyers. They are a professional team and the service continued throughout the sales progression. We needed to complete within a tight timeframe and they ensured this was met. Thanks for all your help, we would definitely recommend.

Leah · 30 April 2025

Agent replied · 30 April 2025

Hi Leah, thank you for leaving such a fantastic review! We are very pleased to have provided the service we strive to give, even more happy that you've completed already in such a short space of time too! Thank you for saying you'll recommend us to others. CJ Hole Team

5/5

Google

I am letting my property as an overseas landlord and CJ Hole are managing it for me. They take care of all the legal requirements and keep on top of me to ensure my property is compliant. They also regularly check the quality and condition of the property to ensure both myself and the tenants are happy and satisfied. I really appreciate the work they put in and I deal with Jess and Vanessa and they are superb, friendly and easy to deal with. They and CJ Hole take the stress out of managing the property for me. Thanks.

Glenn · 28 April 2025

Agent replied · 28 April 2025

Thank you Glenn for taking the time to write a review with Five Stars! Vanessa, Jess & the team really appreciate it and this feedback serves as encouragement to the team to continue to deliver a great service.

5/5

Google

As first time buyers we had a gruelling time with our solicitor, but Lorraine definitely alleviated the situation, helping us get the house before our mortgage offer expiry; through communicating back and forth endless enquiries from our solicitors to the other side for nearly 6 months! We had a very good experience with CJ Hole Westbury, and Lorraine provided us with careful attention and detailed daily updates! Cannot thank enough the whole Westbury team, and most especially dear Lorraine! Thank you all! 😊

Abby · 4 May 2022

Agent replied

Hi Abby, what a great review - thank you so much! The Westbury team does work very hard, and it's great to read comments that prove this. It's been a pleasure working with you both. CJ Hole Team.

5/5

Google

Many thanks to Lorraine and the C J Hole team for the excellent service provided throughout our recent house purchase. We had various contractors needing access to the property during the conveyancing process and we were so grateful for all the support in ensuring that these property visits were straightforward. It was a pleasure working with you!

P · 24 March 2024

Agent replied · 23 May 2024

Paul, thanks for leaving the review - it was a pleasure working with you too. CJ Hole Team

5/5

Google

I am so grateful that I put my mother's house into the safe hands of C.J Hole when it was time to sell after she had moved into residential care. The sale process has been a long and challenging journey, but they have kept me up to date every step of the way, and have done their utmost, with perseverance. honesty and cheerfulness, to see this through to completion, always treating me and the property with respect. Thanks - especially to Lorraine!

Rosemary · 29 April 2022

Agent replied

Rosemary, it was a pleasure to help you and the family make the process as stress-free as possible. Thank you for taking the time to leave a review - we appreciate it. Lorraine and the CJ Hole Team.

5/5

Google

Lorraine is a superstar. Really efficient and friendly, always clear instructions. They made the whole house buying process as stress-free as possible. Definitely recommend!

Danielle · 16 July 2025

Agent replied · 17 July 2025

Danielle, this is great, thank you. Fantastic comments! We are glad you've experienced house buying the CJ Hole way! Thanks again, CJ Hole Team

5/5

Google

Just sold my property with CJ Hole Westbury on Trym. The service from CJ Hole has been excellent from both sales and lettings. I would recommend their services with no hesitation. Thanks Robert, Lorraine & Rafal

Martin · 14 February 2025

Agent replied · 11 February 2025

Martin, this is great, thank you for leaving it. We very much appreciate the shout out to both sales and lettings. We're also glad to heat that you will recommend our services to others too! CJ Hole Team

5/5

Google

Many thanks to Lorraine and the C J Hole team for the excellent service provided throughout our recent house purchase. We had various contractors needing access to the property during the conveyancing process and we were so grateful for all the support in ensuring that these property visits were straightforward. It was a pleasure working with you!

Paul · 27 February 2024

Agent replied · 28 February 2024

Paul, thanks for leaving the review - it was a pleasure working with you too. CJ Hole Team

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Questions about CJ Hole Westbury On Trym

How many reviews does CJ Hole Westbury On Trym have?

CJ Hole's Westbury-On-Trym office has 424 reviews across three platforms: 316 on Google, 4 on Trustpilot, 104 on allAgents.

What is CJ Hole Westbury On Trym's rating?

CJ Hole Westbury On Trym is rated 4.8 out of 5 across all 424 reviews, and 4.9 out of 5 on Google from 316 reviews.

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards: CJ Hole, Bristol won Trusted Agent.

Where is CJ Hole's Westbury-On-Trym office?

CJ Hole Westbury On Trym, 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ.

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